Fair. Honest. Reasonably priced. Been bringing our cars here for quite some time. They do good work, and don't overcharge for services. George does a great job of explaining what the issue is and what needs to be done to fix it. We trust his opinions and work product. read more

Georges Hi Auto Repair Is Excellent. He works with you to get the job done. Very honest sincere and lowest prices in town. Not kust parts but labpr too. Also if your tight on your budget he offers Snap Loan to Finance the work needed to getbit done and get it done right fist time everytime. Thanks George For Fixing My AC on My Chevy Sonic. You are the best read more

Hi Auto Repair - Auto Repair Near Me - San Diego, California

1. I needed two headlamp bulb replacements. George got me in the shop quickly and his mechanic got the job done. George communicated with me about the process and the price was quite reasonable. 2. A week or so later, our out-of-town son and family were visiting. Their vehicle "check engine" light came on. They needed to get their vehicle into a place quickly because of needing to return home in a couple of days. I recommended George and he was, again, able to get the vehicle in quickly and have the needed work correctly. Hi Auto is "two for two" in our book and we are pleased we found this repair shop. read more

very helpful and will check my Camry out when I return to town. no pressure seems to be very professional and helpful

Dropped my car off just after opening. Needed it to be fixed by the end of the day and wasn't sure what services were needed. Halfway through the day I got a call that the belt and tensioner needed to be replaced. The staff went above and beyond driving out to Kearny Mesa to get the part and replace it. The mechanic stayed an extra hour to make sure that the job was done and I could get my car when I needed it. George took the time to show me the new part and explain the warranty. Great experience and value! read more

I ran into this place after getting several quotes from other repair shops that were just way too high . All I needed was to replace a sensor that was above my gas tank in my 2007 sierra gmc .All other repair shops were trying to charge an arm and a leg for a sensors that cost $80 . The owner knew exactly what to do . We negotiated the price that was fair and the job was done correctly,and a timely matter.No more check engine light ,this place is honest and true to their word. Honesty is hard to come by with mechanics. I'd highly recommend. read more

Was referred to George team this morning. I can express my Gratitude for George and his incredible team. Honest, professional thorough inspection. I am so happy to have a mechanic in my I can truly trust that is out for the customer. Please give them a try for all your auto needs. George and Team will see for my next service. Thank you Again read more

I took my 2014 truck in for replacement of an idler arm. They did that repair ok. But he recommended replacing hoses on my radiator and new thermostat which I approved and he did. When I got it back, it drove home ok. But next day it overheated. I took it back. He replaced the new thermostat under warranty. I got it back. It drove ok, then overheated the next day. I added a gallon of coolant. I found out that this engine is notorious for having air getting trip and difficulty of bleeding. To make a long story short, I ended up adding a total of 1.5 gallons of fluid over a several day period. The system only holds 2.5 gallons to begin with. So Hi doesn't know what they are doing. Stay away. read more

I dropped off the car for an oil change and brake service. I was told that it would be ready by the end of the day. I get a call from George around 4 saying that I need other work done. His first quote is for $7999.00. After much negotiating I agreed to have the bakes and oil change done. I pick up the car the next day. The brakes and oil change are done and there is a hose leaking gasoline that wasn't mentioned the day before. I drove it to a mechanic that I should have taken it to the first place. He said that he's never seen this part damaged like this in his whole. They inspected everything and it cost another $503.00 to repair the leaking hose. I will not be taking any car of mine to Hi Automotive read more

Hi Auto is a total gem of an auto shop! They worked on my 2006 Buick, replacing the fuel lines and struts, and now it drives like a dream. The team here is incredibly skilled and knows their stuff inside and out. They tackled the job with precision and had my car back on the road in no time. What sets Hi Auto apart is their honest, friendly vibe and top-notch service. Owner is a good dude. It's rare to find a shop that's so reliable and customer-focused. Most mechanics are total SCUM in this area. I've been and sure you have been railed before. You know what I mean. If you need quality repairs from a crew that truly cares, Hi Auto is the spot. Highly recommend this awesome team for their stellar work! read more

Thank you so much. It's the fastest service and very good customer service hung is the best

I recently had a great experience when I took in my wife's Lexus 350rx 2011 to Hi auto repair, George was very professional and let me know exactly what the car needed, the car was repaired very fast and Robert did an excellent job, I saved a lot of money compared to the dealer's estimate thanks to George. I highly recommend Hi auto repair. Victor F. read more

Hi Auto Repair has amazing service and are very friendly. I was in the midst of buying a used car and needed a mechanic to check it out before purchasing, but only had a 2 hour window. I called them and they said they could do it so it brought my car over and it was done within an hour. Very professional and nice. Would use this place again. read more

The family mechanic for my sister and I. They are very friendly and I trust them so much! The work they do is very professional and for a good price 10/10 recommend. George is so awesome! read more

$1500 and 4 day delay. I had to bring my car back due to it being worse then when I dropped it off. Don't waste your time on this place. Orginal owner sold it and it's horrible now. I was gaslight about what they did and don't do. I came in for brakes and transmission fluid flush. The flush was straight up not done and my brakes were so bad that it was dangerous for me to be on the road. And, my brakes were making this horrible sound as soon as I started to press on the brake. I didn't have this issue before. They ended up taking the new brakes off and putting my old ones back on and telling me to get the car towed to a dealership!? They told me it was unsafe to drive. My car was road safe before and due to their lack of knowledge and professionalism, they made a problem out of nothing and handed it off to a real mechanic. STAY AWAY! read more

Hi Auto Repair - Auto Repair Near Me - San Diego, California

Very dishonest place. They tried to charge me $6500 for a repair because my vehicle was undriveable and at their shop. I was repaired for $2000 elsewhere. Also quoted me one price for diagnostics but charged a higher one when vehicle was picked up. read more

We've been going to George at Hi Auto Repair since we moved to San Diego. He's super easy to work with, very communicative, and helpful with all our questions! Definitely cheaper than every place around us too which is really nice. He got us in super quickly, and even took care of us within a day when we had a follow up issue a few months later. 10/10 recommend!! read more

Asked them about a problem with a 92 dodge van. They gave me an honest answer and referred me to a local mechanic for a smog check. Thank you read more

Stopped by in the middle of the day without an appointment for an oil change and was done within an hour- George is very friendly and even gave me a military discount. Had a great experience ! read more

Like others have mentioned, the original owners of Hi Auto ran an excellent business that was very popular in Point Loma. The new owners as of last year are dishonest con artists. They have regularly held cars of mine and my family's for days and weeks without explanation until we've had to physically come into the shop and demand to take them back. No work is ever done on the cars, and they always try to sell us on repairs that are entirely unnecessary by lying about the condition of the car. Do not trust the new owners, such a shame. read more

George was so helpful and welcoming. He didn't charge to look at my car/diagnose the problem, he made sure I had a rental, and communicated what my car needed at a reasonable price. My car is fixed and ready to go, thanks!! :) read more

UPDATE: I received my paperwork very promptly after posting this review. George apologized for the delay. -------------------------------------------- I was very optimistic dropping my car off at Hi Auto. I'd spoken to George in the past and he is very personable - based off our conversation, I felt that I could trust him to be honest, do the work, and communicate well. However once I dropped my car off to have work done on the suspension, the communication disappeared. I would go days without an update on the progress for a job which I was told would take a couple days max. I continued to have to initiate calls for updates, or else I think it might have taken weeks to get my car back. I'm writing this review now because I have yet to receive the paperwork for the work done. It has been close to a month since I picked up my car with no receipt - I paid for the work when George wasn't in the shop so I could pick up my car after he'd had it for a week, and he assured me he would send me the paperwork after the weekend. I have called and texted over and over and he has continued to tell me he would send it in a day or two. Then I wait a week with no call or email, and still, no paperwork. If you have a car that is not your daily driver and can afford to leave it in the shop for a while, George will get the work done. If you need a quick turn around with efficient communication, this shop might not be the spot you. read more

Other than buying a car, the next most anxiety producing experience is finding a good mechanic. "Are they using quality parts?" "Am I getting a fair price?" "Can I trust them?" Well luckily at HI Auto, the answer to all of these questions is "YES!". This is my third vehicle I have bought here, this time a 2016 Nissan for my daughter. She is away at college, and I need something reliable for her to drive. I had it inspected by George and his crew. They did a complete diagnosis, and gave me a number of options to choose from for repairs. He advised me what I should fix now versus what could wait until later. George was very transparent and we agreed on a great package that made me feel confident my daughter is driving without fear of any mechanical failures. His crew did an absolute superb job, and he even took me into the service bay to see the new parts that were being installed! I got a great price, peace of mind, a reliable vehicle, and a quality repair shop experience all in one visit. So if you are looking for auto repairs, and don't know where to turn, call HI Auto and ask for George. You will not be disappointed!! (p.s. He even referred me to a tire shop (Performance Tire) around the corner and I got great service there too). read more

Hi Auto Repair - 2016 Nissan Altima with 120k miles. Just about as good as new!! - Auto Repair Near Me - San Diego, California

For years I used to take all my vehicles to Hi Auto Repair. This last time, however, I was saddened to learn that the original Vietnamese owner retired, and is now owned by another individual. My experience has been nothing like what it used to be. The mechanics there are very good but overworked now, and the owner seems much more occupied with his personal phone calls than helping customers with their automotive needs. In my instance, the owner over promised, lied and under delivered. This was never the case under the old ownership. I cannot continue to support this company under its current environment, and I will not be going back! read more

Top-notch service from George and his team! I came in for a brake inspection for my jeep and he was able to give a free assessment AND full fix in one day! Super friendly, efficient, and transparent. Don't take your car anywhere else, go see George! read more

Had my car towed to Hi Auto Repair and it was an easy fix. He asked me what I wanted to pay. Very easy-going, trustworthy kind of guy.

This place is awesome man. The staff here were so accommodating to all my car's needs, they provided phenomenal service all in all. I cannot recommend this place enough, shoutout to George man. read more

Jorge was very fast to remove a piece of plastic that broke underneath my car, and promptly assured me it would not be an issue. I appreciate the professionalism and efficiency at getting me back on the road! read more

I was referred to Hi by a friend who has been taking family cars there for years. Great service. George kept me informed on my cars status and recommended servicing. I appreciate having an honest auto repair center I can trust. read more

From first contact, George left a positive impression on me. A lot of shops will leave you wondering who to talk to, but he approached me promptly. That attention also shows he's aware of what's going on in his shop, so green flag. He gave me a reasonable price to look over a newly purchased truck, and the confidence that he would do the job competently. He takes pride in how he operates business and he knows what it takes to succeed in a competitive marketplace. I'd recommend checking the shop out if you need a solid mechanic in San Diego. Good luck George read more

Very helpful and accommodating! Went above and beyond to take care of me and I would recommend this shop to anyone :)

Everyone here was extremely kind when my head gasket failed me! Great communication. George is very nice and was recommended to me by a friend! read more

There may be certain customers writing bad reviews to blackmail small businesses into giving them "deals" free of charge. How unnapreciative do you have to be to someone who is just trying to help you, much less at YOUR own sake? The Hi Auto Business runs smooth and everyone is very friendly, they will always help in any way possible, give multiple solutions, and will lower prices if the customer is in dire need! This business revives the community with its communication to the customers and gives back to the safety culture around the block. They are simply here to provide assistance and make sure you get your problems fixed to ensure you have firm safety in your own vehicle and do not hustle people like most major businesses. They care, they interact with everyone, they insist on helping in any way they can, and they make sure you are okay at the end of the day for any of your needs. I am genuinely appreciative for everything that Hi Auto has done for me and my family. I have had many vehicle issues and as a young person, my lack of knowledge on vehicles tends to be used to dealers/mechanics advantage. Though every-time I came over, George helped me and spoke with me through everything. Imagine it like a family member actually walking you through solutions and calming you down, such as saying "It's going to be okay! Car problems may seem nerve-wracking right now but if you respond to it correctly and in a calm manner, you can pass on that knowledge to anyone else in need that you may see or soon know." Absolutely such generous and professional mechanics who are always willing to help anyone in need! read more

As a woman, I am very skeptical about getting my car worked on because I've been quoted seriously crazy prices for minor things. I contacted George about my brakes, he was very helpful. Explained everything thoroughly and answered every question I had. I got my brakes done today in a reasonable time. I have more work to be done on my vehicle and will leave an updated response when that work gets done. read more

Just got my lifted 4 runner done here! I have to say the workers here are great examples of what a quality auto shop should be. The second I met George he knew exactly what was wrong and assisted in fixing the problem. I also did my brakes along with installing new suspension. He gave a me great price and I'd say it's definitely more affordable than any other expensive auto shops here in SD. If you're wondering where to get your car dialed I wouldn't look any further than HI auto! read more

Hi Auto Repair - 4 runner getting work done! - Auto Repair Near Me - San Diego, California

This place is small and has always been professional. Usually this is where I go to get my car smog checked. Usually no hassle or problems and they get you in and out quickly. Since covid it appears they don't do smog checks but will refer you to their sister business which is good as well. I'll continue going here for smog checks in the future. read more

They replaced my alternator that was under warranty, super cool guys, George and the crew., quick turn around. Highly recommend , also cheapest prices in town . read more

Great service from George! Gave us great pointers after purchasing a used vehicle. We appreciate you inspecting our "new" family vehicle!

Best auto shop in San Diego. The owner Hi is very honest and reasonable with what he charges. I've brought my car here multiple times for different repairs and he's always charged me much less than what I've been quoted from other mechanic shops. I will continue to come back and recommend this place to anyone who needs car work done. read more

This weekend George once again went above and beyond to accommodate me! He is truly cares about his customers and always delivers as promised. I am extremely grateful to have a mechanic that I can trust. What an amazing team Hi and George are. This is definitely one of the best and most honest businesses in Point Loma! read more