On our way to the port in Long Beach for a cruise, we had a flat tire. Pulled into the busy tire…read moreshop knowing it would be a long wait, expensive, and we'd probably miss our cruise. But the staff was AMAZING! We were in and out of there in less than 20 minutes with our tire repaired for only $40. We would have paid much more if we had to. I would highly recommend Cook's Tire & Service. The service and price was great! Thank you so much for all your help guys! We are on the cruise and having a great time thanks to all your help today!

Finding somewhere that is reliable and trustworthy to bring your car to isn't always the easiest to…read morefind. There's a lot of choices around LA, but I've been so impressed by Cook's service and how they treat their customers. Everyone I've interacted with there has been so helpful and it feels like they drop whatever they are doing to help you out without skipping a beat. For every issue my car has had, they have dealt with it incredibly quickly and their communication has been top notch. I feel like they really truly care about their customers and have no ego or attitude like some other places. They always go above and beyond and I don't even have to think twice about bringing my car in. I've had them fix multiple things on my car from alignment to shocks to breaks. I would absolutely bring my car in for anything else. The prices are great and I feel good when I leave. They honestly do such a great job and I have no complaints. Keep up the good work fellas.

Great service, able to fix my tire very quick and easy. Definitely recommend if you are looking for…read morea spot to get your tires checked

Thank you to Justin who was fast at responding as well as guiding me with the issues I had with my…read morevehicle. All around professional and courteous. I would highly recommend going to them for your car needs without any regrets or feeling nervous.

I hate getting my oil changed mostly because I went to a competitor JL (which was closer to my…read morehome) and every time there just seemed to be something that costs more or some problem and the last time I went, they didn't screw something in and I had to turn around after I left because I could hear the bolt swirling around! Never again. Switching to this Valvoline was the BEST CHOICE. 6 reasons (sorry for the long review): 1. This one has a GROUPON. It is extremely affordable and the guys don't give you any shade for showing up with the groupon. Indeed, my rep DANIEL (thank you emoji) even helped me get on the wifi because it wasn't downloading. He showed me how to redeem it. Regarding the groupon. Be aware of what oil you need and be careful about which Valvoline's accept the groupon. The Synthetic is not much more than the standard on groupon (and synthetic oil is actually much more than standard in general). Daniel helped me understand and I confirmed it with my mechanic brother who lives in another state and he said Daniel was telling me truth. 2. I had literally duct taped a part of my undercarriage because it was dragging (thanks mechanic brother who told me what it was) so I was convinced that during the oil change the reps would tell me "oh you have to pay more for us to get past your do-it-yourself issue." Instead, I told them about it and they were like "no problem" and worked around it! They even explained to me what the loose panel was and were like, "it's working, no salt or snow in CA, no off-roading for you." Again, brother on text said, "Daniel doing right by you" 3. The did try to up-sell me but in the most procedural and respectful way. They are required to offer other services but they roll through it and give you no judgment when you decline. 4. I actually tried to give Daniel and his manager Jose a tip and they REFUSED it. Then I tried to offer to buy them a coffee and again refused me. They said that it was a pleasure to help me. WHAT??? Seriously wow. 5. This Valvoline shows you everything. They show you the oil they are using, they show you your dipstick after it's filled, they explain the filter and what they did, and the price is transparent and right in front of your face on the computer. Further there is a camera on the bay that proves what they have done and thus, there is a degree of protection on both ends. 6. DANIEL and supervisor JOSE were the most respectful, kind, patient, and explanatory people I have ever met. I felt very comfortable and felt the entire process was FAIR and within my price range. THEY ARE THE BEST. Ask for them. Thank you to both. My first time there and I have already told 3 people about this location. I will never go anywhere else.

Incompetent techs. My father brought his Audi in for an oil change. The techs at this location…read moredrained his transmission fluid instead, didn't notice, then overfilled his car with a full dose of oil not noticing that it hadn't been drained. They only realized their mistake when they went to put the car in gear and couldn't get it out of Park. The techs then refused to fix the issue (because they only do oil changes) and my father was forced to call a tow truck on his own and have the car taken to a reputable shop. Just an absolute clown show. Your business does exactly one thing and you guys managed to screw it up.

Moz was fantastic! I brought in my car for service and couldn't be happier with how I left. He was…read morehelpful, transparent, and upfront with all the work that needed to be done along with what could wait. Francisco was also super helpful and thorough. Super nice too and he explained everything I needed since I don't know much about cars. I look forward to returning for the next tune up!

I think I found a new neighborhood mechanic for my GLB250! Yelp lead me to A&M and the reviews are…read moreindeed true. My experience was excellent and seamless from start to finish. I had my front brakes and rotors replaced. All staff were very friendly and helpful, they even returned my car a bit early. Pricing that was quoted was what I paid. No funny business at the end. I'm grateful to have stumbled across A&M. Don't hesitate to stop by if you're looking for trustworthy and reliable service for your vehicle.

Solid service. Quick. They give you eta and follow through. Kind service from Mario. Warranty…read morepackage totally worth it and honored easily.

Andy and Alberto were awesome: super quick service, friendly, nice chat, gave us all the info we…read moreneeded. All that considering we showed up at their doorstep 40 mins before closing. We were in and out in 20 mins. Highly recommend.

Alright so gotta admit, I'm one of those guys who believed the horror stories "you shouldn't go to…read moreJiffy Lube for your oil change, go to a local mechanic they'll make sure it's done 'right' blah blah blah" - but I was embarrassingly overdue for an oil change and really needed a tune up, and the reviews at this location were insanely positive so I took my car in and trusted the process. Long story short, the only negative part of my experience is the fact I can't find the employee's name who helped me. They took my car in immediately, did a thorough work up, explained what needed to be done now and what could wait, and even knocked off a fee for a new air filter since I had to have a few unexpected services done on my vehicle. And best of all (to me, personally), everyone I talked to was willing to explain why something had to be done, and didn't make me feel dumb or lost about something just because I don't know a ton about auto maintenance. The price they quoted me was fair and reasonable, and honestly pretty comparable to most shops nearby. My experience here changed my whole perception of the business itself, and the next time I'm in a bind with my car, my first stop will be this Jiffy Lube location off Santa Monica Blvd.

Thank you to Rodrigo for his great service!! Took care of my maintenance and oil change was very…read morehelpful. He answered all my questions and gave me good advice regarding my tires. They are very close to the UCLA campus too which is nice.

I found myself in quick need of an oil change and went to this location. I can't tell you how…read moreimpressed I was with their customer service, efficiency, and teamwork. As soon as I drove up, they were already directing me into the service area. They had one person getting my information on a computer that was located right outside of my driver seat window, another person underneath my car starting the service right away, another person at the hood. They worked in harmony with each other, answered all of my questions, changed my oil change, and all while I was in the comfort of my car. While they recommended a few other services, they weren't pushy about it which I really appreciated. These are hard-working people and a service that is top-notch. Highly recommend. Five star stars all the way! *****

I had a great experience at this Valvoline location in Santa Monica. I brought in my 2019 Chrysler…read morePacifica Hybrid for an oil change, and the team went above and beyond. They also noticed that my car was due for a tire rotation, which I really appreciated--it saved me from having to make another trip later. The whole team was quick, friendly, and efficient. Montaj was my main point of contact, and he was especially helpful--super friendly, informative, and made sure I understood everything being done. Yan, the assistant manager, also checked in to make sure all my questions were answered and that everything was handled properly. Overall, excellent service from start to finish. Everything was done well, and I left feeling confident my car was in great shape. I'll definitely be coming back!

Fast, thorough and friendly. It was my first time coming to the shop. Won't be my last. I brought…read morein my own replacement part to be placed into the car. They had the car back to me within 48hrs. Thanks again guys!

quick and friendly service! I always dread dealing with my car (even for the simplest of things)…read moreand this was the nicest and most efficient experience I have ever had in LA.

I've been coming to high-tech auto for a few years now and appreciate the team's support…read moretransparency, and speed. Most recently, I was driving my 10-year-old Audi to Sequoia and I got an EPC error message that I've never seen on my car before. I messaged high-tech auto Friday night and by Saturday morning they had a response and I called them and they talked to me through things. I really appreciate the transparency, communication and general customer service

Nope. Just nope. I can not, in good faith, recommend you bring your car here. I got duped by…read moresomewhere else (for a different car) and apparently "oil in your radiator" is a common ploy to pad services, which this place also told me. Luckily, I only let them change the oil and I left. If I had stayed, they would have racked up almost 2K in services. I took my car elsewhere and I didn't need anything at all done to my car. I'm so tired of being taken advantage of and am finally speaking up. Oh, and they pretend they are doing you a favor. So bad. ARGH!

Competitive pricing and you're dealing with someone who cares about his customers and making sure…read morethey're happy. Excellent workmanship and I'll definitely be back. There's a reason he has 500 reviews and is still at a 4.9 rating.

Everything went well. Most of all, they were honest with me and very professional. It was located…read morevery close to my apartment, so I could walk home while they worked on my car.