Andy helped me out earlier with a flat repair, was in and out easy service. Good customer service as well! Definitely recommend this Big O! 10/10 read more

Andy at Big O Tires helped me out BIG TIME and I'm very grateful. I originally came in from SF because one of my tires was worn down to about 4/32 and needed to be replaced. I was able to make the trip but once I hit a LA every time I hit the break a scraping noise would happen. i came in about a tire and explain what was going on with the break. Andy gave me the bad news easy that the front left brake caliper had become dislodged because a bracket bolt was missing, which was causing the abnormal noise. Well i'm not very knowledgeable about cars, so it meant a lot that he showed me what was happening and walked me through the repairs. He literally made a drawing for me as I'm a visual learner. The whole experience could have been really stressful, but Andy was patient, transparent, and made me feel like my car was in good hands. I'm really thankful they caught the issue when they did. I 100% absolutely recommend Andy and this Big O Tires location. They got you! read more

Cannot recommend the team at this Big O Tires enough -- they were fast, friendly, and provided exactly the services I needed, without recommending any unnecessary additional services/charges. They had great Black Friday deals that saved me significant costs on an oil change, tire rotation, and car inspection as well. Additionally, there was another customer in the store that was flustered about a tire repair. The employee helping her did a wonderful job listening, explaining the situation, and calmly walking through solutions. It's clear to me that this location values its customers and takes pride in providing quality services. read more

I have been a client of Amir Etadili, the proprietor of Big O Tires for the past 27 years. I found his shop by luck, when my alternator died and I was towed there. Amir has always been honest and an absolute pleasure to work with. I have referred many friends over the years and wouldn't go anywhere else. I bought a new KIA Sorento in 2022, and have only been to the dealer for warranty servicing. For all routine servicing, it's Amir and staff who services my car, and not the dealer. Big O, is the way to go!! Kerry Winn a 27 year faithful and happy customer. read more

Andy was amazing and so helpful! Service was reliable. I have found my go-to place if any of my tires need replacement. Quick and efficient service. Definitely recommend! read more

Great and honest service by Andy and the team behind scenes. I had to change two tyres after a serious puncture and they were so efficient and transparent. read more

I always come to this place to have them take care of my car! It's been about 2 years now!! Everyone that I talk to here are very nice and courteous and always finds a way to help me out. They are HONEST people and it's hard to find. Go try them out and see for yourself the value they will bring to you and YOUR car! Keep being a 5 star business! read more

My husband and I were visiting our daughter in Los Angeles when we suddenly got a low tire warning while driving on the freeway. After pulling over, we discovered a nail in one of our rear tires. Fortunately, we were just a couple of miles from a Big O Tires location--and even better, our tires were purchased from Big O. From the moment we arrived, Mario was incredibly helpful. He quickly assessed the situation and had us safely back on the road within 30 minutes. We truly appreciated the efficient service, and Mario's cheerful, positive attitude made a stressful situation so much easier. Highly recommend this location for both their service and their outstanding customer care! read more

Mario and his team replaced 3 of my faulty tire pressure sensors at a fair price. He communicated clearly on the what the issue was and provided details that allowed me to make an informed decision. He never ever pressured me to make a purchase I wasn't prepared to make. And the entire time he was professional and friendly and provided me with the upmost customer service. Highly recommend! read more

Mario was very professional and informative. They did a great job while I was waiting. I got a new set of Perelli run flat tires for my car and their prices were reasonable! I recommend this place for your tire services. read more

I would not recommend this place. We went for new tires. I felt the manager was trying to upsell us and was not honest. He is unfriendly and not helpful. We will certainly be buying our tires somewhere else in the future. Apparently, the oldest trick in the book is telling clients they need new ball joints once they inspect the tires. They will only honor the work if its done by them. ? Lol Over a crappy experience. read more

I've been coming to this particular Big O Tires location for years and the service never disappoints. Mario and the rest of the crew are always informative and professional. Most recently, I had an appointment to replace all 4 tires as well as an alignment service. The crew did a great job and my car was done in under an hour. Overall good value as there are usually promotions available on their website plus they provide free lifetime rotations for every tire purchase. read more

Mario and the team were absolutely fantastic. Forth coming, honest, actually showed me my cabin and air filters that needed to be replaced (as opposed to Santa Monica KIA), found me the best price for everything I needed, provided me updates throughout my service, and explained why I needed what I needed, what the costs were going to be. I had a fully synthetic oil change for my very specific Kia Niro (it only takes a unique oil, and Mario didn't have it at their garage, so he had it delivered within 30 minutes and had my tires rotated and filters replaced while they waited.) He showed me my air filter and cabin filter which were the original filters with the car, I bought it new and put 38k miles on it in 2 years. They were gray and brown and gross. Got those replaced. Found me a discount/coupon through Big O, and I was on my way. Fast forward 4 days, I do end up having to take my car to Santa Monica Kia because I had software updates and recalls that needed to be done. Santa Monica KIA tells me I need a new cabin and air filter for $230!!! I stood over the hood of my car and said, great. Let me see them. (Because I didn't want them to go and grab someone else's dirty filters from a different car.) Sure enough. Brand new filters that Big O put in 3 days prior. All the praise for Big O, and Honest Mario. read more

I rolled in with a flat tire with a broken valve 10 mins before close and they took care of me and got me back on the road.

Needed a tire repair from a flat tire. They got the job done after 2 hours while the front guy was giving me sass. They have a fixed amount of tire options on hand, so specialized tires would need to be ordered in advance. They said they found a screw in my other tire, but I wasn't present to see them inspect it. I felt very skeptical of the work they do, not sure how I feel about it. I'd be on the lookout. read more

I picked up a nail in my tire. They really helped me out. And gave me a great price for the work. I'll definitely be going back to them for future repairs. read more

The best tire shop in the area! Great, quick service and never tries to upsell. Will be recommending them to anyone who needs tire service.

I walked in fast and friendly service. I have used this location in the past, always reliable! Make sure to ask for Andy read more

On the 405 when my tire pressure light came on. Off the freeway, went to Big O Tires to check the air pressure. No-brainer, right? Andy could not have been kinder - and his team - checked my pressure, offered to show me how to reset my pressure gauge in the car, back on my way in 10 minutes. So kind - you just know when you're talking with someone who cares. Go here. They are top notch. read more

I've been here twice now, and both times I received outstanding service. Their prices are unbeatable for West LA. During my first visit almost a year ago, they patched my tire from a nail quickly and effectively & I haven't had a single problem with it since. For my most recent visit, I'd been dealing with a rattling noise from one of my rear tires for over a week. Firestone charged me over $20 and couldn't identify the issue. But when I brought my car to Big O Tires, they found the problem right away and fixed it at a great price. Andy at the front desk is hilarious, but also incredibly efficient. He is able to manage calls and in-person customers at the same time with professionalism and ease. He genuinely cares and knows how to make customers feel comfortable and valued (especially myself, being a female and not knowing much about cars). I also have a huge appreciation to the mechanics working so hard in the back--they're true experts. Shout-out to Alberto for taking great care of my Lexus. You know this shop is legit when you see Maseratis and Porsches being serviced there. I'll definitely be returning for any future car issues. Highly recommend! read more

I use this great place for years and still, because each time I bring my car or my work truck, always get a wonderful service. I dearly recommend them! read more

This place was great. Spoke to me about everything that I needed and didn't try to push when I said I would have to come back later. I will definitely be back. read more

Andy was very helpful he is the best god bless him and everyone here I recommend everyone in the West LA area to come here

I should leave a 1 star review, but I keep it at 2. Called in a few weeks ago to get a quote on a tire. Rep was rude and short, but managed to get my number down to call me back. Never did, so when I called the next day, just to follow-up (even though I had secured arrangements elsewh), the same dude picked up. He again had an attitude and claimed to not remember me. Completely dysfunctional, like their "live inventory" website. read more

Mario is the best! He is honest and does a great job! This is a great location for all your auto repairs.

Had a nail in one of my tires, Mario checked, all 4 tires needed replacement. Good job. Bought 3 tires, got the 4th free. Install was done quickly. read more

Mario and the crew at Big O are outstanding. I take two cars there for tires. I have learned I am hard on tires; especially on tight right turns. This morning I was on the way to a job - made a right turn and poped a tire hitting the curb. Coming up to speed on the ramp the idiot light flashed TIRE PRESSURE LOW". AAA (also deserving kudos) in 30 minets, got me to Big O. Mario did it Daytona 500 style and had me on the road in less than 25 minutes. I made my gig; an hour late. That was enough to keep my boss happy. read more

Exceptional customer service. Quality work, they don't cut corners and are very honest about problems/fixes. Andy is the absolute best. read more

I was looking for a Veterans Day deal and no other place offered a significant discount for veterans. I came across this Black Friday deal for an oil change. I booked online and it was easy. I came for my appointment and asked to see if they could also change my battery. They tested it and gave me a quote before starting any work which is important. Very professional and reasonably priced. I will come back here ! read more

Professionals you can trust. I have gotten tires here twice over the years and been so impressed by the service and value that I now try to go here for basic service as well whenever possible. They'll give an honest estimate of what you need, what it will cost, and what they would do if it was their car. I never feel like I'm being upsold or spun, but thoughtfully advised on how to keep my family safe. read more

Andy Helped me about a week ago with a tire repair. Got me in and out really quickly. And the Mechanic Ricardo was very friendly. Would 100 percent recommend for fast and easy service read more

The service was very quick and they were very professional and informational! Great experience

Andy helped me out for a lot for my flat tire in Sunday morning! Pretty efficient and smooth for in and out. Very recommend this ! read more

Mario and his excellent team save the day again. I had a issue with my wheel liner coming loose and hitting my tire. Came in on a Sunday afternoon and they were not slow. However, Mario as usual was with me in minutes, took the key and assured me they would do their best to help. Within about 10 min I'm back to my list of things to do, with the confidence of driving safely. I grow more and more grateful to live so close to this location. They are always my first choice. Bonus: No charge today. From a single girl in LA just trying to get by : THANK YOU MARIO!! I'll continue recommending this location to any & all friends. read more

Mario helped me to choose the right services for my Santafe. It was about changing tires and alignment. I believe the price was reasonable and timing was perfect. Great job Mario and Big O Tires Jamal read more

Been here two times and they are always so helpful and quick. Definitely recommend coming here!

Mario was great. He went above and beyond to get the special tires I needed on the same day and got it done before closing. Super impressive. Good guy, fair price read more

I like going to this tire shop cause they don't try to upsell you, they're honest and friendly

This morning I my tire was low and I found a nail in it right before I needed to take a friend to airport. Desperate, I called Big O and asked if it was at all possible to get my tire fixed in less than an hour. Andy told me to bring the car in and he'd take care of it. I hurried over and he took my car in right away. I heard him ask the staff to please help me so I could get to the airport in about 45 minutes at that point. They fixed my tire right away and I was able to get going in about 15 minutes! I was so grateful to Andy (and the staff) for helping me. read more

These guys are the best - I'm not happy I hit a pothole, but i'm happy I hit it just 4 min down the road from Mario. I arrived an hour early to an online appointment I made for the earliest available day of (4:30pm), I called ahead in a panic and they said to bring it on over, and they'll make it happen. For 2 tires and an alignment, I could've been done that day, but we found that my rear control arm was split in half! Mario even called me over to get under my car to see the damage myself (which honestly i've never seen under my car so this was very educational). They made a quick turnaround and got the part and the job done by 10am the next day. Picked it up and it's as good as new. This is one of the first car places that I, as a woman, didn't feel pressured to have any additional charges added, and they thoroughly explained to me what needed to be done. No frills! I live about an hour away, but I can see myself coming back here for any future maintenance and tire needs. Thanks y'all!! read more

Big O Tires - my broken rear control arm :( - Tires Near Me - West L.A., California