I kicked off a New Year's resolution project to get my 2002 Nissan Pathfinder LE in great shape so…read moreI could pass it down to my son's family. After researching shops in West LA (reviews, convenience, and reputation), I chose Cook's Tires & Service and I'm really glad I did. They handled major work including the 90K service, gasket replacements, new tires, and a starter (plus other items along the way). Enrique and the crew were excellent: honest, straightforward, and easy to work with. Pricing was more than fair, and the service quality was solid from start to finish. Highly recommend Cook's Tires & Service if you want a shop you can actually trust.

Went to the BMW dealership and they said I needed front brakes replaced and also had a nail in the…read moretired and the tire needed to be replaced. 1. The Good - Cook said the nail didn't fully puncture the tire and it didn't need to be replaced. So I appreciate the honesty for this part. 2. The Bad - Replacement of the front brakes. After a few months the brakes were still squeaking and I called to mention this and they said to drive the car longer and it will stop. A year later and they still squeak. I took the car to a mechanic for in inspection and was told that Cook used Oreilly brakes and did not use OEM BWM brakes. Cook did not offer it as an option. It is a 2022 BMW and the brakes the used are unsatisfactory. Had I known they would not use original parts or offer it, I would have had this service done elsewhere. I should have went to a BMW specialized mechanic.

This was an outstanding company to do business with because of its Service Advisor, Greg Darr. Greg…read moreresponded immediately to my Yelp inquiry for 2 tire sensors & new tire lug nuts for my 2016 Malibu. His price for the tire sensors was the same cost as the Costco Tire Center, which unfortunately didn't carry tire sensors for a Malibu, & originally recommended 20 new lug nuts. Greg had his mechanic install the new lug nuts that I already had, at no additional cost. The facility has limited areas to wait, but there is a nearby coffee shop within a short walking distance. Greg was personable, smart, a great listener, efficient, professional, & made recommendations to save me money on future car repairs. Greg has earned my trust. West Coast Tires does all types of car work (example: oil changes, etc.), except for body work. I am grateful for Greg's honesty, & will return.

Huge recommendation for car service: West Coast Tire and Service. I just brought my 2007 Prius in…read more They've been caring for it for many years. It still runs like a dream West Coast is honest, economical, trustworthy, friendly and actually cares. I just learned that dealers put locks on new cars so only dealers can service them. Oh no! I've been burned in the past by dealer services. We need choices. If you bring your car to West Coast they will give you prompt quality service that respects your wallet. West Coast Tire and Service 2239 Pontius Ave. L.A. 90064 (310) 477-7057

So I've driven by Big Brand Tire & Service 1,000 times. From the distance it seems real clean and…read moreorganized. Well it just so happens I've been dealing with a slow leak in one of my tires. Got tired of getting it pumped up only having to redo the process every few days. Originally I had a patch on that tire due to a bolt in it. Thousand of miles later, here I am. I didn't make an appointment on this day just dropped in. Spoke with the manager told him my story, asked one of his workers, named Devin, if he could check it out for me. And right away Devin went to work. They have chairs inside the office for customers. Not but 30 minutes later Devin was done. He told me the patch held up fine I had a small nail causing the problem. He took care of the problem, I was so grateful. Y'all ready for this?!? No charge!!! Yupp no charge. In LLLLAAAA wth!!! So excited but showed him luv with a 20 spot. Y'all are awesome thank y'all so much. I'll be back!!!

Peer? (Sorry if I didn't get his name correctly) was such a friendly and pleasant to talk to! He…read morelisten to all my inquiries, was very professional, quoted me an accurate estimate time. I felt I was taken care of very well. It's this level of customer service and friendly, not to mention the very very fair price that makes me want to keep coming back, although I have moved away to a different county.

I've been here now twice for unexpected urgent tire mishaps and they continue to provide amazing…read moreservice - so friendly, responsive, speedy, and great prices. I hope I don't have to return soon but if I need a tire spot on the west side then this is my go to. Thank you!

Fast service, and the nicest employees. Our family has used for years and we highly recommend them!read more

This Pepboys location never disappoints me. I was surprised that they were even open on the 4th of…read moreJuly. They are all very professional. Once again, they have accommodated my vehicle for an oil change without an appointment. I even got a free inspection. They gave my vehicle a clean bill of health and only replaced the rear wipers. Shout out to their manager, Jonathan, and his excellent crew. Happy 4th to you all, and thank you for coming to work and provide valuable service even on a federal holiday.

Congratulations to Pep Boys for employing either the world's most confident liar or a "technician"…read morewho couldn't identify a run-flat tire if it rolled over his foot and introduced itself. Here's the story: my girlfriend comes in with a flat that any half-conscious human could have patched. Instead, Pep Boys' resident tire scholar declares it a run-flat (it wasn't), says run-flats can't be patched (also not how any of this works), and sells her a brand new tire. How generous. Fast forward to today. Another flat, same tire. We take it to American Tire, who informs us the ONLY run-flat on the car is, plot twist, the exact tire Pep Boys swapped in. The one they sold her. So either their guy was so bad at his job he diagnosed a regular tire as a run-flat and then installed an actual run-flat by accident, or he knew exactly what he was doing and saw a woman walk in alone and smelled commission. Either way, the options are scam or stupidity, and honestly neither one is a great pitch for a tire shop. Save your money, save your time, and go literally anywhere else. American Tire didn't try to sell us a submarine. Low bar, but Pep Boys limboed right under it.

My husband got a flat tire as he was leaving work. Stressed, he called to let me know he'd be…read morerunning late for dinner, but shared that he had found a tire shop and was on his way. I just want to say thank you, Ray, for waiting for my husband to arrive and for taking such great care of him. Esteban spoke very highly of your attentiveness and efficiency, and we truly appreciate your help. - Esteban and Sandy

I pulled in to get a tire patched. Paul and the other associate at the front desk ignored me, even…read morewalking right past me without looking at me... the only other person in the room. They patched the tire (poorly), and tried to steal my valve stem cap saying I didn't come in with one. Very creative. They replaced it with a broken plastic one until I requested they take an extra look around. A-HA, Victor "found one lying around" that happened to be exactly the one I drove in with. Super cute, guys! They parked my car a block away from the shop and loosened my lug bolts. So when I drove off and took my first turn onto the 10 freeway, my vehicle started shaking violently. Luckily I was able to exit a couple exits down and found a shop not run by basic juveniles. They were appalled by American Tires' behavior and kindly rebalanced and tightened the lug bolts. I appreciate Paul for noting my disappointment for not being acknowledged when entering the shop. And taking a valve stem cap is whatever, fine. Not very original but you made your point. But loosening lug bolts isn't just a punk prank. It's one with actual material consequences had I gotten into a wreck. All the other people waiting for their cars had children under the age of 5 or 6. I hope they didn't mess with their cars too. On Mother's Day. Granted... the repair was free! Which I didn't expect when I arrived. But the cost of the subsequent repair was not. I need new tires and definitely won't get them here. And these guys will still get their pay without my business. But it seems like a better business practice to just be like normal and nice and not vindictive.

We love Stokes -- they are always so transparent, kind and honest. They are so pleasant and have…read morebeen wonderful to work with on all of our tire needs (e.g., removing nails, flat tires, etc.). It's so rare to find such honesty in today's age -- the customer service is unparalleled. I also wanted to single out Pierre for his thoughtfulness and help this week! Stokes is always my first call and will always continue to be my first recommendation to friends & family

Stokes is the Best!! They are always very nice and friendly and they know how to everything the…read moreright way. Thank you, Michael Y.

Excellent customer service and great work every time we come here! Prices are very fair and they…read moredon't try to upsell you on other products or services. This is out go-to spot for tires and general auto service.

I rarely leave reviews, but this experience warrants one. If I could give zero stars, I would…read more I'll start with the only positives: scheduling was easy, drop-off was straightforward, and they sent the invoice promptly. Unfortunately, that's where the good ends. I brought my car in for a tire rotation, oil change, transmission fluid service, and coolant flush. I dropped it off at 10 AM. A few hours later, I got a call saying I needed two rear tires replaced... one worn and one with a nail that was "unrepairable." There was no proof provided, and I agreed over the phone. I was charged $577 for tires and $524 for brakes. The pricing already felt questionable, especially after reading similar experiences from others regarding this shop. They also recommended for me to replace my cabin and engine air filters because they were dirty. This is IMPOSSIBLE, because I had personally replaced both just TWO DAYS prior. That immediately made me question everything else they recommended. At that point, it became clear they were either not checking anything or just trying to upsell blindly. I called later to confirm pickup and was told 6:00-6:15 PM, even though their posted closing time is 6 PM. I arrived right at 6, only to see my car just being put on the lift. After already waiting 8 hours, I had to wait another 50 minutes, making me late to my plans. That same night, I noticed fluid leaking from my car. I placed a paper towel underneath overnight and confirmed it was transmission fluid. Not only that, the fluid didn't even look fresh and was more brown than red. The steering wheel was also pulling to the right, making the car feel unsafe. I had to return the next morning for them to fix these issues, issues that should never have happened in the first place. After this, I inspected the car myself and found even more problems (photos included) * Multiple plastic retainers under the hood were broken or missing, leaving engine covers unsecured * The coolant reservoir was nearly empty, despite paying $168 for a coolant service * The driver-side wheel well liner had been left detached, causing it to drag and get damaged while driving At this point, it's hard not to feel like this place is careless at best, or dishonest at worst. I paid around $1,800 and ended up with new problems, missing parts, and had to spend additional time and money fixing their mistakes. To their credit, the front desk staff was friendly. But good customer service at the counter doesn't make up for poor workmanship and questionable practices in the shop. I would strongly recommend going elsewhere.

I take my 25 year-old car with all its automotive aches and pains to Nono's and I'm ALWAYS…read moresatisfied, ALWAYS happy with the automotive work and the customer service!

I have been dealing with a loose front engine splash shield on my Honda fit for quite some time. It…read morewould constantly scrape the ground and many of the holes where screws went were completely ripped open so just getting new screws wasn't an option. I had been quoted by the dealership nearly $500 to replace it. I was also told I could just take it completely off and drive without one. Han at the front office of Nono's informed me that not only do cars splash shields (skid plates) protect the vital parts from rocks and other debris, but they also play an important role in the car's aerodynamics. This can have an effect on your cars fuel efficiency, but more importantly in my book, it can cause your hood to rattle at a certain speed as the air comes up through the engine bay and hits the bottom of the hood. IN SUMMARY, Han saved me from an incredibly obnoxious rattle and spending more money down the line. They completely fixed my splash shield by adding new holes and fasteners. I didn't hear a shingle scrape on my way home, even hitting large dips or speed bumps. And they did that repair for FREE. Han only charged me for the oil change I got as well, in which they use only full synthetic oil. I've always come here and I will continue to as they find a way to help you out every service. Nono has spent decades hand picking a team that will carry his same principles and integrity, and I believe he has succeeded in that.

I hate getting my oil changed mostly because I went to a competitor JL (which was closer to my…read morehome) and every time there just seemed to be something that costs more or some problem and the last time I went, they didn't screw something in and I had to turn around after I left because I could hear the bolt swirling around! Never again. Switching to this Valvoline was the BEST CHOICE. 6 reasons (sorry for the long review): 1. This one has a GROUPON. It is extremely affordable and the guys don't give you any shade for showing up with the groupon. Indeed, my rep DANIEL (thank you emoji) even helped me get on the wifi because it wasn't downloading. He showed me how to redeem it. Regarding the groupon. Be aware of what oil you need and be careful about which Valvoline's accept the groupon. The Synthetic is not much more than the standard on groupon (and synthetic oil is actually much more than standard in general). Daniel helped me understand and I confirmed it with my mechanic brother who lives in another state and he said Daniel was telling me truth. 2. I had literally duct taped a part of my undercarriage because it was dragging (thanks mechanic brother who told me what it was) so I was convinced that during the oil change the reps would tell me "oh you have to pay more for us to get past your do-it-yourself issue." Instead, I told them about it and they were like "no problem" and worked around it! They even explained to me what the loose panel was and were like, "it's working, no salt or snow in CA, no off-roading for you." Again, brother on text said, "Daniel doing right by you" 3. The did try to up-sell me but in the most procedural and respectful way. They are required to offer other services but they roll through it and give you no judgment when you decline. 4. I actually tried to give Daniel and his manager Jose a tip and they REFUSED it. Then I tried to offer to buy them a coffee and again refused me. They said that it was a pleasure to help me. WHAT??? Seriously wow. 5. This Valvoline shows you everything. They show you the oil they are using, they show you your dipstick after it's filled, they explain the filter and what they did, and the price is transparent and right in front of your face on the computer. Further there is a camera on the bay that proves what they have done and thus, there is a degree of protection on both ends. 6. DANIEL and supervisor JOSE were the most respectful, kind, patient, and explanatory people I have ever met. I felt very comfortable and felt the entire process was FAIR and within my price range. THEY ARE THE BEST. Ask for them. Thank you to both. My first time there and I have already told 3 people about this location. I will never go anywhere else.

DO NOT GO TO THIS VALVOLINE! I WENT IN FOR A $190 OIL CHANGE PLUS AIR FILTER AND THEY CAUSED $800…read moreWORTH OF DAMAGE! First, $190 for an oil change plus air filter is pretty high. Then, while they were opening my air filter housing to replace the air filter, they busted it.( check the pictures. ). Then at the very same time they yanked on the air manifold hose that's connected to it so hard that it ripped open! At first, they lied right to my face and said that they did not do it and that they never even opened my air filter housing even though I paid them to change the air filter. So I called corporate in front of the manager at the Valvoline and told them that I had paid for an oil change and an air filter change, and this manager just told me that they never even opened up my air filter housing to change it but they took my money anyway. Once I had corporate on the phone, the manager at Valvoline admitted that they had damaged both components of the air filter-housing, and the hose. Corporate said all that they could do is refund the $50 for the air filter and then offered me two free oil changes. But I'm still left with having to repair the $800 worth of damage that they caused. I'll never go to another Valvoline again.EVER!!!! - TAKE YOUR BUSINESS ELSEWHERE! LIARS/ THIEVES/ POOR MECHANICS/ TERRIBLE CORPORATE STRUCTURE. IF I COULD GIVE VALVOLINE ZERO STARS I WOULD.