If I could leave a 0 I would. My fiancé used to go here but had to do it last time and noticed the…read moreoil filter was several years old. Today he asked to see the oil filter before they put the new one on just to make sure ( every other place will show you without even requesting) the employee said she was going to get her boss and we thought all was fine. The owner then came out screaming at my fiancé saying "fuck you, you piece of shit!" Along with many other words and phrases equally as crude. This was completely unprofessional and they have now lost my family's and friends business as this was a complete red flag. I hope this reaches people as not only is the company not looking out for your vehicle they are clearly not valuing when there are loyal customers not have and concern for their reputation.

At all costs, avoid Liberty Lube here in Liberty Lake. These folks have done my Ford Expedition…read moremany times in the past. I pulled in, asked for a quote. The lady asked it I wanted the same premium oil..OK...$76. I said that is more then usual. She said oil prices went up so I said OK. When I pick up my rig, the cash register lady says $98. I said, Gee, How'd we get from $76 to $98. Instead of an explanation, she wants to find the original lady I talked to???? So in comes this man that I've never seen, starts swearing at me before he even gets to the counter. I asked, "What are you so mad about?" He calls me names, continues a rant of swear words...I'm shocked. I tried to tell him that I'm not negotiating here or refusing to pay. I simply asked a question. No. He just continued with his totally disrespectful potty mouth. We do not need these kind of people in Liberty Lake where we treat each other with kindness. Avoid this business. They are not honest and they definitely will not respect you as a customer.

Nice surprise, I needed a break light changed, normally I would do something like this myself but I…read morewas a few miles from home and thought I would just have it done quickly. I pulled into Silverlake Auto in "couer d'alene ID. i was greeted with smiles. I said I needed a break light fixed rq while I waited. the guy behind the counter grabbed his jacket and followed me outside. He took my lenze out in bout 1min popped the Burt bulb out and bingo had me fix and ready to go in under 5min. I started to pay and he said no way that it was ok shook my hand and was happy to help. This was a shocker for, I've never been treated so wonderfully by an auto repair that I can remember. Well, this is a no-brainer, they won all my service needs in the future. Very Happy

I recently purchased a 2003 Subaru Outback and noticed the air conditioner not working best. I…read morediscovered Silverlake Automotive had best price by at least $75 less than two other dealer service centers. Upon reading previous yelp reviews here I was cautious to make sure I understood all that they would deliver along with up charges for additional problems that might be discovered. I am very pleased with the results. My air conditioner works better than expected at the price and time allotment quoted!! And bonus - the gentleman at the service counter was very knowledgeable, patient, kind and respectful!

Was good service and people were good and they did a good job helping me with my car thank you amcoread more

Brian & staff have always treated me with respect. Even…read moreafter I forgot not one but two appointments. Their service and workmanship has been thorough & fees fair. Business is a pleasure all the way!

The manager Brandon and his associates Chad try to rip me off and overcharge customers. I went in…read morefor an oil change, and they asked if I wanted the cabin air filter changed. I said no. The employee then said, "Well, it's free." My boyfriend and I looked at each other and agreed if it's free, why not? After we left, we noticed a $52.99 charge for the cabin filter. We turned around and came back within three minutes to ask why we were charged. We requested a refund and our old filter back. The manager refused to give us a refund and also refused to return the old filter, claiming it was already thrown away. On top of that, I also purchased a fuel cleaner. The staff was so disorganized they almost sent us off without charging us and without even putting the fuel cleaner in the vehicle. I had to remind them to do it. The whole situation felt intentional and dishonest. If it was truly free, it wouldn't have been charged. This was misleading and unacceptable. I would not recommend this place.

To summarize my experience in 3 words....total rip off. I…read morecalled first to ask the cost of an oil change. I was not asked any qualifying questions about my car. She simply responded the price is $80. Expecting to pay $80, I drove into Take 5 Lube. I asked the robotic employee how long it would take as I had an eye appointment to attend. He said 15 minutes. I pulled into the garage only to be told to remain inside my car on this 90 degree day as customers were not allowed to leave their vehicle. It became apparent the employee wanted me to be a captive customer. He immediately explained the $80 oil change was not available to me because my car has over 75000 miles. Therefore I had to pay for the $113 oil change. My hood was already up so I felt compelled to stay. They then told me my air filter was dirty, my spark plugs need to be sprayed and my wipers needed to be changed. As I sat trapped in my vehicle, this began to feel more and more like a shake down for money. The 15 minutes expanded to 30 minutes, putting my eye appointment in jeopardy. My advice is to locate an honest outfit and avoid Take 5.

Great service! Quick & efficient repairs! Diagnosed and repaired. Ready the next day!read more

Reviewed after I bought a used car and immediately needed to have some work done. Now, after a few…read moremonths, I wanted to drive to Seattle. It was time for a full tuneup. They made clear exactly what they would do and how much it would cost. I then waited weeks until after the trip to review. The car worked flawlessly on the trip. I don't usually drive 500 miles per year and drove 600 in a week. I'm very pleased.

AMAZING!! If I could give 10 stars I would! Todd from Appleway Automotive is awesome and honest!!…read more First of all, we were visiting from California and our AC broke the day we got here. We were going to be here a month and it was hot so we needed it repaired. A perfect scenario for a mechanic to rip us off and believe me, they tried. We took our car to Silverlake Automotive on Sherman to start. We just asked them to check the AC. They of course came back with "looking over" the whole car and giving us their recommended fixes, including our AC. It was $7800 worth of "repairs" and $3200 of that was for the AC clutch, flush, etc. but they made the mistake by telling us that they looked at our carfax to see what repairs and services we had done to determine their recommendations. Mind you our truck is a 2015 that we bought brand new and it only has 48k miles so not sure how they came up with some of their recommendations. One of the recommendations we literally got done before we left on our road trip to Idaho so I knew it was BS. They also told me they needed to do the flush and extra stuff for them to "guarantee" their work so basically you are paying extra for their guarantee. I felt ripped off. We had to pay them $200 for the analysis though, but I knew we only needed the AC clutch and compressor repaired and also researched that they can tell if your lines are contaminated to where they would know if they needed to flush the lines. With that being said I submitted that analysis and quote here on yelp and it was sent to a few mechanics in the area. They all came back with less quotes but still expensive. Like $2k-$2200 and I had researched it really should not cost more than $1800 on the high end. I called Appleway Automotive based on other reviews and they said he was honest to a fault so I called them and talked to Todd. I told him I needed the AC clutch and compressor done and asked if he could give me a quote over the phone. He had no problem doing that and ge also confirmed he would be able to tell if the lines would need to be flushed. He quoted me $1200. He was no BS. He made an appt for me a day and half later and said he needed my car for a day and got it done same day and didn't even call me to tell me I needed to flush the lines. When we dropped it off, he didn't try to do the small talk "I'm going to rip you off" nice talk they all do. I cannot say enough about his service and would highly recommend. I even sent my in-laws to him the next week as they were visiting and had some repairs that needed to be done but had the same issues we had with mechanics trying to require more than really needed to be done! Todd mentioned that he can't compete with all of these other companies advertising and reviews mean the world to him so this is me helping him out for helping us save $2k. Thank you Todd!!

Great choice for auto repair! I needed my brakes done and they fit me in quickly. Todd was…read moreextremely helpful, informative, honest and provided great customer service. They did exactly what they said they would do and saved me money in the process. I highly recommend this business and will definitely use them in the future.

Neighborhood auto are some of the only people I trust with my vehicles! They are very kind,…read moreknowledgeable with fair pricing. As long as I live in the area I will continue to come here for services I need done on any vehicle and I would recommend them to anyone!

These guys are amazing!…read more Requested a few services like tire alignment, coolant flush, and thermostat, as well as asked if they can install a tuner for my car. They got it done very quickly. They definitely take pride in their work and give a fair price. They said they unfortunately can't install a tuner, but left me a business to contact! To anyone who needs a new mechanic, I always recommend neighborhood auto! Thank you guys for your awesome work! I'll come back.

Friendly staff, fast service fair price. Took my GMC HD3500 in for rear brakes. Finished in a…read moretimely manner

my chevy truck lacked power to the extent it needed to be towed. Lake City Auto called it was…read moreready, $700...I went by and on Friday, paid, picked it up on a Saturday when they were closed. Immediately knew there was no change. The mechanic that drove it from the auto bay to parking lot should not be a mechanic. Impossible not to realize the performance issue, absolutely no change. Having been dropped off, i attempted to get it home. would not exceed 30 MPH on hwy, failed to make it up my driveway, sputtering and missing compression strokes all the way......Lake City Auto handed me an extremely unsafe vehicle.... I called, set up another appointment, assuming they would be anxious to redeem their very poor service ...they wouldn't even tow it back? I had it towed back, another $800. Lake City Auto did a meaningless $700 repair, I had two tows and another $800, they could care less. my advice, two blocks down the road is Silver Lake Auto....go there! Dan...auto mechanic, pilot and firefighter