If I could leave a 0 I would. My fiancé used to go here but had to do it last time and noticed the…read moreoil filter was several years old. Today he asked to see the oil filter before they put the new one on just to make sure ( every other place will show you without even requesting) the employee said she was going to get her boss and we thought all was fine. The owner then came out screaming at my fiancé saying "fuck you, you piece of shit!" Along with many other words and phrases equally as crude. This was completely unprofessional and they have now lost my family's and friends business as this was a complete red flag. I hope this reaches people as not only is the company not looking out for your vehicle they are clearly not valuing when there are loyal customers not have and concern for their reputation.

At all costs, avoid Liberty Lube here in Liberty Lake. These folks have done my Ford Expedition…read moremany times in the past. I pulled in, asked for a quote. The lady asked it I wanted the same premium oil..OK...$76. I said that is more then usual. She said oil prices went up so I said OK. When I pick up my rig, the cash register lady says $98. I said, Gee, How'd we get from $76 to $98. Instead of an explanation, she wants to find the original lady I talked to???? So in comes this man that I've never seen, starts swearing at me before he even gets to the counter. I asked, "What are you so mad about?" He calls me names, continues a rant of swear words...I'm shocked. I tried to tell him that I'm not negotiating here or refusing to pay. I simply asked a question. No. He just continued with his totally disrespectful potty mouth. We do not need these kind of people in Liberty Lake where we treat each other with kindness. Avoid this business. They are not honest and they definitely will not respect you as a customer.

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

I very confused about my appointment here. I didn't receive a call back and this is disturbing. I…read moredon't value this company as much as some people. And I didn't get the services that I requested. Maybe next time I will go to another Tire-Rama. I do value these services, but this particular location could do better didn't receive the services I requested.

Nice surprise, I needed a break light changed, normally I would do something like this myself but I…read morewas a few miles from home and thought I would just have it done quickly. I pulled into Silverlake Auto in "couer d'alene ID. i was greeted with smiles. I said I needed a break light fixed rq while I waited. the guy behind the counter grabbed his jacket and followed me outside. He took my lenze out in bout 1min popped the Burt bulb out and bingo had me fix and ready to go in under 5min. I started to pay and he said no way that it was ok shook my hand and was happy to help. This was a shocker for, I've never been treated so wonderfully by an auto repair that I can remember. Well, this is a no-brainer, they won all my service needs in the future. Very Happy

I recently purchased a 2003 Subaru Outback and noticed the air conditioner not working best. I…read morediscovered Silverlake Automotive had best price by at least $75 less than two other dealer service centers. Upon reading previous yelp reviews here I was cautious to make sure I understood all that they would deliver along with up charges for additional problems that might be discovered. I am very pleased with the results. My air conditioner works better than expected at the price and time allotment quoted!! And bonus - the gentleman at the service counter was very knowledgeable, patient, kind and respectful!

They bullied my wife into overpaying. At appointment sales rep pressured my wife into selecting oil…read morewhile she was struggling to pull up her Groupon. She said she believed it to be full synthetic so they got to work. When she was able to pull up she stated it was standard oil but they were already working on it. The sales rep solution was to redeem two standard oil changed ($60 purchase price) plus $25 cash to pay for an oil change that Groupon sells for $50. This company showed very poor integrity to my wife and took advantage of a vulnerable woman in an uncomfortable situation. We will not be going back.

They use to tell me what my car needed during my oil changes and I even came back a few times for…read morethem to take care of it. I paid cash as they prefer. Over time they stopped giving advise for my car care and got really short with me. Probably for the best, now that I went somewhere else to get my car worked on, they said the last person who worked on my car stripped all my brake screws, costing over 80$ in replacement pieces. Prior auto care actually did my brakes twice before switching. I finally switched garages since I dont feel valued as a customer when I called to schedule an oil change and they quoted me over a week out. But my partner called the same day and offered multiple appointments for everyday in-between.

Had a trip in a couple days and realized I was overdue for an oil change. I happened to be in the…read moreneighborhood and stopped in at Clark's. I was really impressed how clean the place was, especially considering this is an oil change venue. I was greeted right away by a really friendly tech. Wait to get my car done was less than expected so that was cool. Considering how quick the whole process was, I feel like the price was more than fair and likely will come back to this location again. Thank you for a great experience, Clark's.

I have to say a few words about Clark's Automotive located at 710 W. Francis Street. I had a light…read morecome in my car...of course I panicked. I had been to Clark's Automotive before and remembered how great they were, so I gave them a call. I left a message and Steven got back to me right away. We set up an appointment and got my fixed and back on the road within hours. I was so impressed with the staff and the service I received. Thank you Clark's Automotive, I will definitely recommend you to my family, friends and coworkers.

Incredibly kind supportive and responsive. Everyone was so kind and awesome. Transparent and…read morecommunicative, super kind and friendly. They are honest and transparent and treat people with respect. I was treated so kindly, they went out of their way to be kind supportive and compassionate. Hands down all my cars are coming here every time they need it. And alllll my friends will hear how highly I recommend Preedys!

I looked for a quality mechanic for over a year in Spokane. I found one at Preedy's! They always…read moregave my wife and me excellent experiences. They described every issue our two vehicles had and would give thorough advice concerning the work required. They would also never work on our vehicles without our consent. Their honesty and professionalism were displayed when my wife brought in her old Honda Civic. It was leaking from the front left wheel well. Preedy's called us later to inform us that our car required no work at all. The fluid that was leaking was tested and confirmed to not be a part of that model of car. They told us of a scam where people would spray fluid under a car to make it look like it was leaking. On top of that honest warning, they didn't even charge us for that time in the shop. If you're looking for a good, honest mechanic at a good price, go to Preedy's. You won't find better!

Not only did they not properly do the oil change as I immediately saw an oil maintenance required…read morenotification AFTER I got the car back from them, because they are clearly too incompetent to know how to reset the reminder in my car, but they also managed to damaged my wheel lock key. See the photo. Also, after my service was done, they told me after their driver gets back they still wouldn't be able to come pick me up (I live 2 minutes away) because they had to go get someone else. They were unwilling to take a 2 minute detour for a customer whose service was completed because their other customer mattered more I guess. And so I just walked there to pick up my car and I noticed that when the driver did get back, he didn't go anywhere for over 20 minutes, so I guess they just didn't want a brown guy sitting in their car. I went to them to give them an opportunity to take accountability and apologize for damaging my property, but they were incredibly rude and disrespectful to me even though I was willing to move on had they taken accountability and apologized for the property damage they caused. However, they lack the integrity and honesty to do just that and so I feel it is important to let everyone in my community know just what kind of disrespectful and dishonest people these guys are. Oh and their prices are just scams, there's much better service for more affordable prices in the valley, but that's irrelevant to my dissatisfaction.

I dropped my Toyota 4 runner off to check on an inoperable turn Signal. shop charged a $92…read moreinspection fee, says I needed a new lamp assembly $638 and $185 labor to r/r. I declined paid the inspection fee and for other work performed and left. I pulled my rear light assembly and discover just a $10 electrical socket was the problem and had been broken where a bulb was replaced. the only access was through a 3X5 hole and the only thing visible was the broken part not sitting in the socket correctly. to remove, replace took 10 minutes. I will never refer this shop to anyone. I paid for an inspection that was Never done. it was easier for this shop to tell me I needed to spend a $1000 on something I didn't need so they could profit from it. I hope that by sharing my story this will help others from having a negative experience with Christian Brothers of Liberty Lake Wa. I called management and asked for a full labor refund and was told I was holding them hostage. The only party in this dispute who did not perform was Christian Brothers and they played the victim

I reached out on Facebook and asked my friends for recommendations. I received several…read morerecommendations, but one was close to home AND offered shuttle service. Sculley's on Pines was the winner!! Brought in my 2002 GMC Sierra 1500 to get a few things fixed, before I needed to drive down to Boise (to bring my child back to Spokane). I was able to get the dash lights fixed (meaning the dash and other dash lights work) and they were able to fix the HVAC output and the heat (or AC) blows through any option (defrost, dash or floor vents). They were also able to do an oil change (warning light came on while driving to drop off the vehicle). I am happy I found a reputable mechanic that's close to home.

I won't take my car anywhere else. Scullys is amazing, trust worthy, friendly, over all great to…read moredo bussiness with. I needed new tires. So of course I go to Scullys. They are always honest. Ed even picked me up from home when my car was ready. Highly recommend 5 stars every time.