I keep coming back to Valvoline because they're consistent with their pricing and service. One of the biggest reasons I go here is that they always have coupons available on their website -- usually $10-$15 off -- which makes it even more affordable. They do a great job, and my car has been running really well thanks to their oil changes. I drive an old-school 2006 Jeep Liberty, and staying on top of maintenance with Valvoline has helped keep it in great shape. Another thing I really appreciate is how many locations they have -- no matter where I am in town, there's usually one nearby. I usually go on Saturdays, and even if there's a bit of a wait, it's never too bad. Plus, the staff always checks in on you while you wait, which I appreciate. Overall, I definitely recommend Valvoline. The service is good, the staff is helpful, and most locations have that easy outdoor pit setup which makes the proces read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Spokane, Washington

The people working here are great! Always happy even though sometimes they work in extreme conditions and get dirty and grimy. This is my go to place for oil changes, the convenience of sitting in your car and relaxing while they do the work, is my kind of oil change! read more

Awesome service, awesome and friendly guys, professional, no BS, gave me a military discount, I'll bring my car here in the future

Whenever I move I ask the next 30 people I met --- at the grocery store, filling station, tire shop, sports car driver, secretary at the university, doctor, football coach, minister, etc, what place they use for car maintenance. A Consensus emerges. Well everyplace is expensive as hell. I ended up at one place initially where I waited 3.5 hours for an oil change. Then I took my wife's truck to Valvoline on Thor St., Spokane, WA. Swift, engaging, sweet group of boys with a sense of personal responsibility and pride. That's what I'm talking about. They have a "can-do, unhesitatingly" team attitude which fits the shop. So of all the experience trying to find the best car shops wherever I am, Valvoline on Thor, Spokane, is the best ever for fluid and filter maintenance -- price, efficiency and job well done read more

Terrible service. Came in, they took my filter, drained the oil and then said that they don't have a new filter to put it in. I had to sit in a cold car and wait for them to go to the store to get one. 45 minutes later it was finally done. Will not be coming back! All that for a fine price of $100 :( read more

Adam the manager was very helpful! Fast service and kind employees. Will be returning for another oil change.

My teenage daughter went and got her A/C recharged here and the customer service was great! Sterling was extremely helpful to her despite her being nervous! Will definitely be going back without hesitation or fears. read more

Wish I could give less stars. I took my car in for an oil change and they broke my coolant reservoir. They are taking no blame. Talking to my mechanic the only way for the damage to have happened is their fault. read more

Valvoline Instant Oil Change - This was not even connected anymore. - Oil Change Stations Near Me - Spokane, Washington

Price for synthetic oil is a bit high. Coupons or 'specials' help. Regular price was close to $100. To much.

Thank goodness for Valvoline and Thank goodness for Ayman. He was very knowledgeable about the service requested. He was able to answer all of my questions and concerns regarding services I needed. My family will continue getting our car serviced with Valvoline. Ayman is the man! Valvoline is lucky to have him as their manager! read more

This was mind blowing. I'm from out of town and my Uncles car needed service. I seen an "Instant" Oil change place and thought to myself...yeah right. I called, and the wait time was stated as 15 minutes...again, yeah right. So I map it out, 5 minutes from OHSU and Portland roads are crazy FYI. So again, I said yeah right. I get there in good time, and was immediately greeted by a happy guy who says the wait is less than 10 and they'll take care care of me. So, I unbuckle and start to get and was advised that everything will be done while immigrants the car so just hang out and they'll take care of me. I'm shocked and everything he said was true. About $75 for Synthetic, filter change and fluids topped off in a total time including driving time of 30 mins from OHSU and back. I'm impressed and these dudes had great customer service, hooked it up with a $5 dollar discount. Check em out you'll be impressed too! read more

I brought my car into Valvoline Instant Oil Change for an oil change and was told that I needed a new battery. I agreed to have them install a new battery in my car. After pulling out of their shop, my car started to shudder. I turned my car around and told them about the shuddering. They were confused and needed to call their shop manager. Apparently, after a battery is disconnected from some cars, the car needs to relearn how to idle. After the person at the shop was told to look at a YouTube video on his phone to run me through the idle relearning process, my car acted like normal. However, I was surprised that they didn't know that the car would need to relearn to idle after they changed the battery. Don't they change out batteries all the time? Several months later, I went to my trusted mechanic to have my brakes changed. After my brake change, they mentioned that the battery in my car wasn't the right size. They recommended that I take my car back to the place where I got the new battery and have them put in the correct sized battery. I took my car back to Valvoline Instant Oil Change and told them I wanted the correct size battery placed in my car. The manager was brought over to my car to take a look. I overheard him tell the man who was helping me that the battery installed in my car was correct, but that the battery bracket had been modified by someone. The man who was helping me repeated to me what his manager told him. I had certainly never modified the battery bracket. I called up my mechanic and they laughed at the suggestion that the battery bracket had been modified. They insisted that the battery currently in my car was the incorrect size. They told me the size of the battery my car needed so Valvoline Instant Oil Change would know what battery to use. The people who work at my trusted mechanic's shop have a lot more education and experience working on cars than anyone working at an instant oil change shop. So, I called the manager at Valvoline Instant Oil Change. He said that, according to a catalog he had, that they installed the right battery the first time. He told me that he wouldn't put the battery I wanted in my car unless the people at Interstate Batteries told him he could change it. He gave me the phone number of Interstate Batteries. I called up customer service at Interstate Batteries and they told me that my car could use two different sizes of batteries. They both had the same amps, but one was larger than the other, and that was what my car needed. He agreed to call the manager at Valvoline Instant Oil Change to tell him that the larger battery should be installed in my car. I didn't hear from the store manager about swapping out my battery, so I called up the person I spoke with at Interstate Batteries. He told me that he called the store manager and explained to him that he could put in the larger battery I requested. He told me that the store manager hung up on him and wouldn't pick up the phone when he attempted to call back. He also told me that, if the store manager were to swap out an already used battery, he would be responsible for the cost of the second battery. That said it all. The store manager would rather lose a customer than take responsibility for installing the wrong battery. I will never go back to another Valvoline Instant Oil Change. I used to go there for years, and rarely had an issue with oil changes. They've over tightened oil filters at least a couple times, which isn't good for your car. I've never enjoyed their many upsells, but they seemed like a good enough place to go for simple oil changes. Over time, I began to realize just how little the people who work there know about cars. They talk with the confidence of actual mechanics, but they're not. I really didn't appreciate the way I was treated when requesting the correct battery for my car. A battery that sits loose in your car will reduce the life of the battery. They would rather lose a long-time customer than make things right. And, that's exactly what they got. If you just want an oil change, you'll probably be fine, but don't let them do anything else to your car. read more

They did a great job with the oil change, but what set them apart was the crew. Especially assistant Manager Ayman. Very polite young kid who held a conversation with me while the team worked. It wasn't just car talk, we covered various topics. Felt very welcoming while I was there. This young kid cares about his job and his customers and is worth his weight in gold to the company. read more

Unprofessional, I was waiting over an hour I was swapped around multiple times because it's first come first serve which I appreciate. As I shifted lanes with a car that got there almost forty five minutes after I had been waiting. They were put in the bay before I was. I told Haydn right away and he said it was first come first serve I said yeah and I was here first he was very unprofessional and had me wait even longer because "once the other car is in the bay there is nothing they can do" like he couldn't just drive out of the bay. so I guess it's not first come first serve and they made me late for my nephews birthday then I tried to use a 5$ off coupon but the guy ringing me up "forgot to scan it" and I already swiped my card not gonna go back there and advise you to not go there either read more

The two men working today were very helpful and knowledgeable. They were fast and efficient with their work. Thank you!

They operate quickly but pretty sloppy, and not too friendly. Very expensive and they spilled oil all over the engine block and under the hood. Oil smeared on top of the hood as well. Did not check or fill tires. North Division location was much better. read more

Update, Groupon is refusing to refund this Groupon for the oil change here, what a pain in the you know what! They do not honor Groupon here at this Division location. I do not know about their other locations? I would advise to not buy the Groupon for the oil change. read more

Really busy day but they got us all through! I needed european oil and they were on the ball with it. Love the teamwork with all of the guys, it's really impressive. Very polite and professional. read more

Even on the busy days these guys are friendly and ready for service, especially knowing it's a load to handle (and the city wanting to work on the roads making it a wild show out here). Guy by the name of Erik came out to me and made sure I'd been helped, then proceeded to go to ever car and do what he could knowing we had a long wait. Whether that was protocol or not, he was a super nice guy and good customer service seems like a thing of the past, but not with him or the rest of the crew. Solid job done here, will definitely be coming back! read more

When I need a swift oil change this is my go-to spot. The staff has been nothing but cool, honest & polite from my experience. There's always an online coupon for a discount. Highly recommended read more

Pode was busy on Friday when I passed by so I tried again on Saturday. Still he a line of multiple cars. Man came out to let me know it would be an hour wait. Very courteous to let me know, I left but this was unexpected. Perhaps it's the "season for oil changes" (before thanksgiving) read more

Ryan and his crew were so wonderful to me today! I'm one of those people who don't know much about their car and I had a warning light popping up that I wasn't sure what it meant. Turns out that I had a brake light out! Ryan fixed it for me essentially at the cost of the part. I had an oil change (-$5 coupon on their site!) and the light fixed for roughly $60 for my Fiat 500. You sit in the car the whole time, which is different for me but really nice. I just read my book while they worked. 100% I will be returning, this was a fabulous experience. read more

Stopped by to get an oil change on my ecoboost F150. I am usually one to go the the dealer, and perhaps remember the day of not great quick oil change shops. The upselling, selling you a flush, or stripping your oil pan etc. Wow, I guess things have changed. Didn't have time for dealer so came here secondary to good reviews. Ryan the manager came out and explained you stay in your car for the change. Asked what oil I wanted and upfront with how much and price for things like full synthetic. Drove into the bay after he did a light check. They then go through a nice check process. Check lights, battery, your air filter. He didn't try to upsell me on anything. Anything offered he accepted a quick no or yes. He was very polite and you can watch the process on some cameras under the vehicle. Ryan runs a young crew of guys, as expected in these type of places, but you could tell they were having a good time/ smiling/ and running the checks as they went. They do a nice call out at the end checking the dipstick/ oil cap etc is all on. Ryan runs a tight ship and the guys were great. Honestly, I was shocked it was so good. I really have to re-evaluate my thoughts on these types of quick lube shops. Great experience out in about 25 minutes. I will be back for sure, and highly recommend these guys. Thanks Ryan for an awesome experience and creating a positive work environment for the young men working there. I will be a repeat customer. read more

I came here for an oil change, then they told me multiple other things I NEEDED done so I got it done, paid for it all (which I see on my receipt that I did pay for it). Within a week I had to take my car in for something unrelated and checking fluids was just procedure there- they said the oil was black and was due to be changed, I looked at it too and saw for my own eyes!. So Valvoline clearly didnt change my oil, yet charged me for it which I had to have redone. They try to sell so many services and random parts to you but then dont even do what you came in for? Would rate 0 stars if possible. read more

Just had a service here! The manager, Dan, should teach a master class at customer service! He made my experience so great and I left smiling. Def coming back! read more

They really work with you, get there when they open, they beat the dealer prices in the end , especially for light trucks,

The crew who did my oil change were polite and efficient. My issue was with the manager, Ryan, who greeted me when I pulled up and spoke with me asking me all the questions about what kind of oil I wanted, etc. He was very condescending and definitely could use some people skills. If you are a woman and are not sure about what services you need, I wouldn't recommend this place. read more

quick and easy! the staff at this location is very friendly and helpful. My car is running great and my pocket book doesn't hurt!

I was in and out in 15 minutes, the guys are super helpful and friendly. Definitely my new go-to oil change spot.

Love this place! I used to work in the area, so it was the most convenient place to get an oil change. I now work in Clackamas, and I still make the drive because I like the people at this location so much. Professional, polite and super fast!!!! Thank you! read more

While they weren't able to fix the hole in my tire, the folks here were super helpful. They called all the tire shops in Portland to see who could urgently help me on a Sunday. Then they topped the air off in my tires so I could continue on my way. I was blown away by their kindness and professionalism. read more

So easy and the service was great. Very professional gentlemen and they got everything done in a very timely manner. Will be recommended to friends. read more

So quick and very thorough. They did a great job for us. Always happy with their service and no high pressure sales.

Thanks to Mr. Dana and his crew for helping me out on a hot, sunny day. My car was displaying that my tires were low. I stopped in at the Vaughn St. location, and was told that my tire monitor needs to be serviced. I was given free air, some good advice, and out of there like lickedy split! I will be back again and again, as I work nearby. I'm telling everyone at my job to go here! Great service with a smile, which is lacking nowadays. Kudos to Mr. Dana and his team. read more

These guys were great. James and his crew were fast, professional, fun, and accommodating. I won't hesitate to come here again. Excellent customer service. read more

Beware of getting scammed! I used Oil Can Henry's a number of times and found them to be reasonably honest. However, the franchise was purchase by Valvoline Instant Oil in 2015. The new franchise uses your typical sleazy tactics of pushing additional services you don't need. In my case, I came in for a standard oil change and after they pushed several add ons (coolant flush, transmission oil, brakes, etc - each costing upwards of $100 - $200) I accepted the differential flush for $140 after they said Subaru recommends changing it every 15,000 miles. Turns out, Subaru doesn't recommend ever changing this fluid but just a visual inspection every 30,000. Valvoline also said my oil should be changed every 3,000 where as Subaru recommends 7,500 miles, probably because it uses synthetic oil. The point is Valvoline corporate has rigged their database to push extra services you don't need. Before you go there, download the service chart for your vehicle so you know what is really needed. Only reason why I didn't give them one star is because the manager was exceptionally nice and gave me a full refund. Overall the experience with the employees was very positive. I think this is mostly an issue with corporate rigging the system to push extra services you don't need. read more

Came here for an oil change and to have a belt replaced, they were friendly and up front and repaired my car quickly. About a month later I returned because the problem I initially came in for had come up again (belt making an extremely loud, obnoxious squealing noise when I drove...yikes) they fixed it quickly again for me, explaining that new belts often need to be readjusted after they break in a bit. They didn't charge me for the repair and were incredibly helpful and friendly once again. Will definitely be returning for future oil changes and repair needs. Thanks guys! read more

Well, I just went to get an oil change. Pulled in the bay, and before I could close my door and hand the service attendant my keys, he asked me to not wander around. He then said I could step outside the bay doors. I barely was able to let the door close on my car before I wanted to leave. I got back in my car and will not return to a Valvoline center. I understand they have safety regulations, but I don't think that should interfere with good customer service. read more

great oil change service. I brought in my own oil & filter as my car has specific instruction to use Mobile1. know that many believes Mobile1 and valvoline are compatible, but I prefer to stay with Mobile 1 0w-40 full syn. the most important part for me was, they double check their work. They made sure, there is no leak at the filer and oil plug after change. they made sure air filer, fluid cap were all secured plus they applied coupon at check out. Highly recommend this shop! read more