I have been going to this jiffy lube for years. They are always helpful, friendly, and fast. I have always appreciated their honesty and never pushing products or services on me but telling me the facts and allowing me to decide the action to take. Today was an exceptional experience with Jay. After a hiccup in my visit he was able to quickly handle the situation, explaining me what was wrong, what actions I can take, and was extremely polite, sincere, and fast at getting me back on the road. Please give this guy a raise! read more

Come to the shop if you would like to be ripped off. I asked for my transmission to be serviced and they went and drained some other fluid that I didn't ask for. The mechanics also took a really long time and we're even messing around with the electricals inside of my truck. read more

Please be aware of their filter scam, went in for a routine inspection and they came out saying the cabin air filter needs to be replaced. Come to find out they put it in backwards and I'm not sure they even replaced it. read more

Went to get an oil change last week and decided to get my car detailed today. One of you technicians forgot to put my engine cover back on my Camaro. Wasn't busy, I was the only car there, careless techs. read more

Went in for a state emission inspection. They took the opportunity to do $60 of unauthorized maintenance without asking me in advance. Cabin air filters are not part of a state emissions inspection! He said that he is required to do this by management. When I objected, they offered to lower the cost to $30! Very untrustworthy. I don't appreciate it when you take your car in and they start taking it apart and replacing stuff without your prior approval. Makes you wonder what else they messed with. BTW, many of the positive reviews here look fake as well. read more

Spoke with the General Manager, He is Prompt about my diagnostics on my vehicle and how long it would take. 2014 Chevy Silverado LT 4x4 with 200,000 miles i had my vehicle serviced and insured that all of my need's where met, Would Recommend this location for it's Fast High Quality Service! I Appreciate the team leader and associates. Thank You. read more

Thanks Richard Groves absolutely perfect customer service, helpful, informative, and helped me save. Definitely want to go to him again. Also fast work which is great, good team. Update 2024: Cory the new store manager great dude as well. Excellent customer service! read more

Came in this afternoon for a state inspection and the guy assigned to my vehicle told me I needed replace my windshield wipers in order to pass my inspection. I asked him how much the cost would be and he told me $80 per wiper. Are you kidding me???!!! I've never paid that much for an entire set. Definitely didn't plan on paying that for one wiper! He failed me and I gladly left, went to a more reasonable priced company that charged me a fraction of that cost. read more

These guys go the extra mile. It's a kind of neighborhood place - Greatwood. - so they know they may see you again if you're pleased with the service. I always have been. read more

Worse place to take your car, they didn't correctly close my hood and they denied doing anything wrong.. need less to say.. never going back here again.. Got a response from Jiffy Lube to contact them, gave my contact still no answer from this company.. lost my friends and family business read more

Jiffy Lube - Damages - Oil Change Stations Near Me - Sugar Land, Texas

Been to jiffy lube a few times for state inspection and they do a good job of getting you in and out as best as they can.

I've come here twice for oil changes. They list "fill windshield wiper fluid" as one of the components of the signature oil change service. Both times I've tried to use windshield washer fluid after oil change and it was empty. I know it's not a part of the oil change itself but if you list it as a service, you have to do it. I won't be back. read more

As always Jiffy Lube has amazing customer service. Friendly and straight to the point. Ask questions and never press to get service you don't want. They put all options on the table and for that they always get my respect and business. I have multiply vehicles and no matter where I live I can always count on Jiffy Lube. Thanks for doing what y'all do. read more

Called them multiple times just for no answer. This place sucks, I'd recommend going to ANY other Jiffy Lube! read more

Not a 10 minute oil change as I had hoped, but 15-20 minute for a drop-in visit wasn't too bad. It was MUCH better than taking my Sonata to the Sterling McCall Hyundai dealership that takes over an hour for a scheduled oil change, so I'm not going to complain. The inside waiting area was very clean, well air conditioned, and didn't smell like diesel, which made me feel very comfortable. The staff there were friendly and helpful in addressing the concerns with your car and explaining the options you had. What I liked most was that they didn't exaggerate any problems out of proportions and force you to stack on more services than necessary, like other auto shops do in order to increase their revenue. With the coupon I printed from online, a $30 basic oil change wasn't a bad price considering how fast they were, and they even vacuumed the carpet and adjusted my tire pressure. They probably only took a little longer with my car due to other cars that were ahead of me, but they do have a full team of 4 people working and not that many customers so they get to your car fairly quick. And with the location so close to my house, that definitely would make me a returning customer! read more

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Great location but little hard to miss if you're driving too fast. Staff is super friendly and always making sure everyone is on the same page. Quick and easy - depending on the length of the line of cars in front of you. Been here several times - repeat customer. read more

Price increase and less service, didn't complete the job no vacuum not window service. If you want a quick in and out job these are your people but don't expect them to do anything more then oil change and charge you an arm and a leg. I used to think they were a great value but no more now over priced and won't even live up to their set expectations read more

I primarily use Jiffy Lube for my annual safety inspections. They are quick and I never have to wait. If you are over 65 they have senior discounts. read more

I just left the Jiffy Lube #2879 on 11/7/2022, Owned by Premium Velocity Auto, LLC, 20007 Southwest Fwy, Sugar Land, TX 77479, Phone 281-545-9581. I own a 2019 Nissan. Stopped in to get a quick inspection. Absolutely nothing is/was wrong with my vehicle. I was expecting to pay $25 -$30. The racist person (white male) that attended to me check out an African American lady before me. The lady was quiet and while paying he was frowning at her and not saying anything. Not even thank you to her when she left. She is the one that told the employee (of Jiffy Lube) thanks, and have a nice day. My turn, dealing with the same guy. He pulled my car up to start the inspection. I sit down and wait, after 3, minutes he come inside to tell me "my windshield wiper blades need to be replaced". My windshield wipers blades worked just fine. He mentioned "they are not clearing enough, so do I want a fail inspection" I told him no, (because even if I accepted the fail inspection, I still have to pay), don't fail the inspection and I asked him how much are the wipers. He said "about $20". I told him to go ahead. When he was finished with the inspection and installing the (UNNECCESSARY WIPER BLADES), the price came to $80.48. Before paying I asked to see the break down. The wiper blades were not sold in pairs (which he did not explain to me). One cost $30 and the other $25. Two blades for the front windshield. Total bill, minus his %15 discount, came to $76. All this for an inspection. This is EXTORTION!!!!! The racist came when he saw when I was paying that I was angry, I did not say anything to him - I know he saw the frown on my face, he asked me "are you having a nice day?" I told him "No, what I thought would be $25, because of wiper blades, I'm paying you almost $80. He also said "You have a nice little car, do you like it?" "Well, ma'am, I'm just doing my job"....he kept talking and talking. As I was leaving out the door he yelled "You have a nice day!" I was silent the whole time. If they have a camera with volume, I hope the owner can go back over it and review and get rid of this racist employee. read more

One of the BEST Jiffy Lube locations that I have ever been to. I came in during my lunch break at about 12:55 to receive an oil change and inspection. The staff was very professional and courteous. Shockingly very clean restrooms (I've seen horror stories at other locations.) I was in and out at 1:30, even with one person waiting before me. No complaints, I'll def return for their great & speedy service. read more

Do not take your car here. They are rushed and I don't think they know what they're doing. Took my car in for oil change and tire rotation and some other small items. For an oil change alone they are a lot more expensive than the dealership. Left and my tires were making a horrible grinding noise and they definitely didn't add air, in fact it seems like they let air out of my tires. Went back in and they just moved the tires back to their initial placement/state, didn't even try and trouble shoot the issue. Now I have to take my car somewhere else just to get a tire rotation. read more

I've been going to this Jiffy Lube for 15 years. I've always found them helpful Not a ton of turnover surprisingly. No big pressure Good guys. read more

Dont come here, they have thieves working here, left my car there and was told they were going to call when ready, never got a phone call, had to call them to check. But thats the least of my issues, i left a watch in center console thinking these are honest people, wrong!! Came back to pick up the car and watch was gone! Guy in charge looked at the CCTV cameras n basically said they can't do anything. Called the mechanic , the only guy that went inside the car, he said he didn't take it, the only guy that went inside the car. Filed police report. DO yourself a FAVOR N SAVE YOURSELF HEADACHE, WHAT WAS A QUICK OIL CHANGE turned into a 2 hour drama. Theyre all crooks, i wonder if they even vet their employees before they're hired. I paid $70 to get robbed. N they have a guy holding a sign that says "next car $10 off", when i paid there was no mention of this, I HAD TO TELL THE MANAGER, IF YOU'RE RUNNING A PROMO AT LEAST HONOR IT. I HOPE UPPER MANAGEMENT SEES THIS REVIEW. MY VISIT WAS ON 12/16/18 around noon -2 pm. Called police n i filed a report. REALLY DO YOURSELF A FAVOR DONT GIVE THESE THIEVES YOUR HARD EARNED MONEY WHILE THEY STEAL THINGS FROM YOUR CAR!!!! read more

What's not to love about this location? Clean facilities, fresh and free coffee, complimentary WiFi and warm, friendly service! I am always greeted with a smile, never pressured to complete an optional service, and receive quick service. Everything I want and need in a service station! read more

This location has the most courteous staff! They are amazing, fast & so kind. I came to get my inspection done the weekend before it was due and they were constantly apologizing for the wait, even though it was short! read more

Beside the huge price increase on all services.. theyre still fast, friendly, and do a great job!

The man who does the inspections was very unprofessional and the guy at the counter was very disrespectful to someone else in the waiting area. The lady in charge was very kind but I won't be back. read more

Always do my oil changes and state inspections here. They are quick and professional and not pushy and they give me some great discounts sometimes. read more

I was impressed by how friendly and professional everyone was at this location. I went at a slow time, so I waited only 12 minutes for an oil change and fluid check, plus they vacuumed and cleaned my windows. At checkout, they went over a check list of everything they'd done and emailed a receipt. After a couple unpleasant experiences at Jiffy Lube in Missouri City (as well as hearing complaints from others), I'm glad to have found one with great customer service and quality work. read more

Good Place, Fast, Quick, Fun workers will have my business for years to come!!!

We recently had oil change in Austin, TX and after returning home we noticed oil leak under car in garage. Because we couldn't return to original Jlube we decided to see if local JLube would take a look. This place was so wonderful and caring to checkout someone else's work. They found out that the drain cap was not tightly placed and immediately topped off the oil and tightened the cap at no charge. We were in and out in less than 30 minutes. Offered to pay but they said they were happy to help us. Friendly professional staff. Thank you so much!! read more

These guys are awesome! Not only were they nice and courteous, they changed my oil in literally like 7 minutes. They are pretty amazing. If you want your oil changed come here for no hassle and great service! read more

Recently I had this location change a cabin air filter in my Camry. They charged me 40 dollars, more or less. This is a case of excessive charge. I think the normal change for this is about $10.00. I like you to be more careful. I did complain to the management, without any redressal. read more

Came in to get my inspection done. Great customer service and courteous staff. Thank you.

Writing this review after this being the second incident when going in for service at this location. I purchased a Groupon both times for an oil change and lube service, they changed my oil but I noticed to the oil leaking when I parked in the drive at home and called to have them say return it and they had to tighten the bolts on the oil pan which was left loose and replenish the oil that had leaked from my vehicle so no problem that didn't any direct mechanical problems so I just thought maybe they were busy and accidentally overlooked the loose bolt, this is the closet jiffy lube to my location and it was convenient for me to leave work in the mornings and swing by here since it's on my way home, well oil chnage due again and yesterday I took my vehicle in and get the usual oil change but noticed when I left my brakes went down to the floor and the vehicle would not stop, later that evening when my husband got home and looked at my truck he noticed when pressing my brakes that brake fluid was shooting out and that the mount where the air filter was checked was disconnected and not put back on, in addition to the brake line being busted he called and spoke with the store manager and district manager and they sent a young guy that appeared to be no older than 19 to take pics of my truck and the brake line and he said it looked like it had been leaking before and they WOULD NOT be fixing it.....long story short is PLEASE DONT TAKE YOUR VEHICLE HERE IF YOU CAN HELP IT!!!! they are obviously negligent and will not admit to fault when I have never had any problems with my brakes and timely maintenance has always been done on my vehicle. Spend the money and get what you are trying to get elsewhere where they value their work and customers. read more

Jiffy Lube - Motor oil leaking heavily after jiffy service yesterday - Oil Change Stations Near Me - Sugar Land, Texas

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I have brought both of my older cars here (1996 and 1997) for oil changes and car inspections. The Mechanics are polite and friendly, they do good work and are fast. When there was a problem with the machine to do the inspection for my old car they called when it was fixed and got me in and out quickly. Great place to go with good service! I definitely recommend them! read more

This place was so great! I came in on a Monday at about 7:45 am. The gentlemen that were working were so kind and fast! I was in and out in about 20 minutes. They took my coupon with no problem! This was my first visit to this particular location and I can say I will definitely be back! read more

I arrived with my check engine light on. When I parked in front and a mechanic looking guy came up to me he asked what I needed done. I pointed to the light and asked if they could check my engine. This dude said they didn't do things like that. Only oil changes and 'stuff' like that. I didn't want to argue so I went else where. I wasted time and gas to go to that location. Please talk to your staff about your capabilities otherwise you will lose customers. read more

This location is incompetent of doing their job. Took my vehicle for an oil change and the mechanic put in the wrong oil filter. This caused our engine to stop working because all the oil drained from the bottom of the vehicle while I was driving back home. The metal components in the engine started to rub against each other causing my vehicle to be totaled due to the engine damage. Going through their insurance was a complete hassle. We went more than one month before everything was settled. We had to end up adding in more money for another vehicle as our car was old, but it still worked fine. Go elsewhere, or if you do decide to go to this location make sure they did their work properly before leaving. read more

Second time visiting this store. I drive a Cadillac and they don't have Mobil 1 oil but I'm allowed to bring my own supplies with me. Great service, everyone is friendly, shop is clean and well maintained. Inspections don't take long and you don't need to make an appointment. read more