Just, ran our screening and never got back to us. They were impossible to get ahold of, I literally…read morenever talked to someone in person or over the phone. It was 100% email and they only answered their emails like....1 or two times a day, if you were lucky. I went DAYS with no contact. And then we were denied from the reporting agency for also no reason, like for not having verified income when we sent in two months of pay stubs, or for not having enough rental history when we are actually moving out from our first apartment together at the end of our 11mo lease. This place is wild and I think you're better off never applying tbh

No way of contacting and they filed something incorrectly on my boyfriends previous apartment and…read morenow he cant seem to rent until its resolved and there is no one to reach.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

Doesn't pay his sub contractors even when he gets a screaming deal. I highly recommend avoiding.read more

So far so good with Profound Properties. I've gone through a few property managers before as a…read morelandlord and communication is usually the biggest issues. In that regard, Profound responds promptly and answers my questions completely. I had a flooding in my unit and Profound took care of it quickly and professionally. They are managing 2 of my units and I just contracted them for a 3rd. Hopefully things continue to go well!!

As an investor, having the right property management partner makes all the difference -- and this…read moreteam is simply outstanding. My clients are always so relieved and thrilled to have a company that is reliable, quick to respond, and proactive in handling everything from tenant needs to property upkeep. Their communication is clear, their follow-through is consistent, and they truly treat each property as if it were their own. Having worked with many management companies over the years, I can honestly say this one sets the bar high. If you want peace of mind and professional service, look no further."

It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

One of the best property management companies I've ever worked with. Jimmy was in charge of fixing…read morethe condo I'm staying at and he did a phenomenal job fixing everything that needed tending to. He didn't forget anything and DJ made sure everything in the entire house worked absolutely perfect before they left. They even coordinated a complimentary carpet cleaning. I mean wow talk about going the extra mile. 5 Stars through and through for Jimmy and DJ. Also Sean the owner was extremely helpful and went above and beyond to correct some pretty bad issues we were facing. I've worked with a lot of different landlords and property management. These people are really at the top of their game. I would absolutely consider leasing another one of their properties.

The condition of the house we rented was extremely disappointing. Additionally, the repeated and…read morepersistent requests from Holland for post-move-in, tenant-conducted condition inspection updates felt excessive and invasive. We were required to submit a minimum of four photos of every space in the house, along with an itemized list of additional close-up images. This process seemed unnecessary and disproportionate to the purpose of documenting the property's condition. It felt less like a standard inspection procedure and more like an attempt to monitor tenants for undeclared pets or additional occupants. What made this especially frustrating is that the issues with the property had already been documented in their own pre-move-in report, and no repairs were completed prior to our move-in date. In the course of three months we had 4 maintenance service calls, at the time we broke our lease there were many more appointments scheduled. Judging by the fact that we've received mail for at least 6 previous tenants--Holland has a very hard time keeping people in this very worn-out house.

Took over management from owner, insisted we used their cleaners which we paid up front and the…read more withheld large portion of damage deposit. 9 years without inspection, multiple renters. Would not recommend or ever use again.

After some bad experiences with other property management companies in town, it was really…read morerefreshing to work with Jill and Taylor to get us and our pup moved into the Ellie Jean. On top of being very friendly and approachable, Taylor and Jill showed highest professionalism when answering our questions about the move-in process. They address issues and questions to the point, are always on top of things and always available when needed. Especially during the stressful procedure of moving into a new home, reliable communication is very important, so we were glad that Specialized Realty PDX offers exactly that. Thanks and keep up to great work!

I'm a recent first time homebuyer and Dirk was our agent…read more Throughout the process I was extremely impressed with Dirk's extensive knowledge and experience in Hillsboro/Beaverton (where we were looking primarily), including a deep understanding of where the city is headed in the future -- crucial knowledge you don't find in every Realtor out there. This helped appease any second thoughts we had about buying our first home. He worked with us to understand what we were looking for and pointing us in the right direction. Dirk is first and foremost a true professional, handling issues that came up along the way quickly and making the whole process as easy and straightforward as it could have been for us. I can't think of a single thing I wish he'd done better; he was THAT good. He was always very responsive, answering all our questions quickly (we had tons!), and following up promptly when needed, all the way until getting our house keys and beyond. In the current sellers' market, Dirk helped us submit a very strong offer the same day we saw a house we loved. I believe his hustle helped us get our offer accepted and well on our way to closing. Choosing him was one of the best decisions we made through this process. We loved working with Dirk and look forward to working with him again in the future.

From the owner: Commercial Investments, Leasing, and Property Management. Land Development Consulting and New…read moreConstruction Sales. Residential Sales and Property Management.

If you are the owner of 1341 NE 87th Avenue Hillsboro, OR or any other properties listed currently…read moreor in the future with IPM you missed out on a tenant that: Stable job - works for the government 800 credit score Savings and investments Zero debt Prior homeowner Prior landlord Non-smoker No criminal history I contacted IPM Saturday afternoon and got voicemail. No response Saturday. I emailed them on Sunday. No response. I called them Monday morning and was told all the leasing folks were in a meeting and that they would call me back after 11:15 AM. By 3:30 I had received no call back. I called them yet again, expressed my frustration and they sent me to someone quickly. But another full day of rental search was wasted. A showing was scheduled for 12:00 PM Tuesday. At 4:44 PM I finally received my confirmation text. By 4:46 PM they changed the showing time to 12:30 PM without talking to me. Tuesday morning at 10:23 AM I received a text message to confirm my showing. I responded. At 10:33 AM my showing was cancelled. Avoid at all costs if you are a potential tenant or a homeowner looking to rent your place out. If I could give less than 1 star I would.

Just wanted to update that I never heard anything from the owner. Unfortunately due to their shady,…read moreslumlord management style I refuse to speak to anyone at this company without written record. A response on yelp is performative at best. Summer update - they leased an apartment to me advertised with A/C and guess what! IPM never inspected the air conditioner prior to executing my lease agreement. This will be the second appliance they've failed to inspect including the washing machine that was eventually replaced. It's been another 6 week ordeal with them trying to replace the air conditioner - which is covered as a habitability issue under Oregon law. What a coincidence the unit they purchase is defective and stopped working after one day. It's been above 80 for the last two weeks, the unit I'm renting on SW Montgomery downtown is 0.5 miles from the justice center. With the protests going on I'm unable to open any of my windows due to tear gas. Not only that but I am working from home due to the pandemic. The street is EXTREMELY loud with tons of street traffic. The unit is very poorly built and not properly insulated. I had an issue with ants that was resolved but even the exterminator was shocked that the walls and floorboards weren't properly joined together. Apparently they are also owners or connected to a company called Holland Properties. The maintenance manager's email signature has both IPM and Holland Properties listed under it. Check out the reviews for Holland Properties - all the reviews from former tenants and people using their property management services are 1-star reviews. They seem to have 4-star reviews only for their realty services or people whose homes they've managed. I'm sure they're clueless about how drastically they're being ripped off. Bottom line owners and tenants avoid this company like the plague!! They will charge you outrageous monthly maintenance charges (saw it on paperwork my unit is being charges $350/month) just to do absolutely nothing / the bare minimum / claim they can't fix anything. You literally need working knowledge of Oregon law to get this company to do anything. If I could give negative stars I would.

David and Alison are GREAT to work with. Pioneer Property Services managed rental of my single…read morefamily home in Beaverton while I lived out of state. David is highly experienced in the rental business, very responsive (always picks up calls or responds within minutes), takes care of your property including repairs as though it were his own, and is flexible to meet your particular needs. We had a unique situation with a short rental window and David turned the property quickly and found a great tenant. In addition, strong wind storms damaged the property and David coordinated the repair of damage to the outside of the house and oversaw the work directly to ensure it was done properly. For someone living out of state Pioneer gave me confidence that my property was being well managed. Thank you!

From the owner: Property Managementread more