We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

Bad service. Hands down. My husbands car was in their shop for over a month. 2 weeks in they told…read moreus they would discount the price because of the time it was taking. 2 weeks later when we go get the car, they have no recollection of mentioning a discounted rate. They ended up charging us almost 200$ more than quoted, and had his car forever.

Honest and reputable business with competitive prices for service that goes far and above what a…read morenormal repair facility would do.

My AC compressor went out along with the serpentine belt. They fixed it for a very reasonable…read moreprice. That was many months ago and I haven't had any problem since. If I have any other issues I will call them again.

Helpful, knowledgeable and gets the job done. Glad my dad has a great mechanic in the area he can…read morerely on.

The reason I'm recommending this business is their integrity. I called to inquire about a radiator…read moreflush. I had one 2 years ago and was told to came back in 2 years due to possible complications if I wait too long. The person on the phone let me know that my Dodge Ram 1500 is supposed to use MOPAR antifreeze which is good for over 100,000 miles! The place I previously had my flush is now out of business! I appreciate this businesses honesty.

What a fantastic place. I drove in there at 5 o'clock closing time on a Friday night with a…read moreproblematic car on a road trip from Roseburg to Portland. He assessed the issue and told me it was not safe to drive it any further. I was hauling a tractor on a trailer and would've had a heck of a weekend trying to manage everything even with AAA. Adam was kind enough to stay late, and his wife helped out by driving to the auto parts store to get the parts that were needed. He got me back on my way and saved me a weekend of problems. In addition, they were helping another stranded driver simultaneously after hours. And they were all doing the work with happy faces. Thank you so much.

Run by honest people! Happy we found them when we ran into an issue on the highway. Thank you for…read moreyour help

Service was great, price was lower than other places, done faster than expected, very pleased with…read moreoverall performance

Great place to take your car. Honest prices and friendly owner and staff. It's so nice to have an…read morehonest auto shop close to home.

I took my truck to the guys at Marvin Smith auto repair for a power steering pump and gear box…read morereplacement. They were great. Not only did they fix my truck, they came and picked me up at home to take me to get my truck when it was finished. They are the only auto repair service I will ever use for all my vehicles. They treated me with respect and kindness and impressed me so much that i am writing this, my first review, to let people know these guys are good. I give them 5+ stars. Clay J

Car battery died. By sheer luck the person I flagged down for a jump happened to be from Marvin…read moreSmith Auto Repair. I had thought I had my own cables and it'd be a quick fix. Sadly I was wrong and my cables werent in my car. Thankfully he offered to grab cables from their shop. He was there and back quickly and had my car jumped and me on my way faster than I could have called roadside for help. Took time out of his day to help a complete strangle. Wonderful, kind hearted people here.

We were on our way back to California when my vehicle would not start after I filled up at a Shell…read morestation in Cottage Grove, OR. It wasn't a dead battery since the attendant at the station jumped my vehicle and all electronics were working fine and another warning light on the dashboard appeared every time I tried starting the vehicle, it just would not give it enough juice. We ended up calling AAA and we were first told that we should expect a call from a technician within 10 minutes. But we did not hear from that technician after waiting for 30 minutes. That was actually a blessing! We called AAA again, and a couple of minutes later, Corey Ray contacted us. He first asked us if we were OK and if we were in a safe location (almost unheard of in LA:-)). He immediately made us feel at ease and let us know he wasnt that far away. When he got to our location, he introduced himself that he was from Loughead Automative in Drain, Oregon. We were very impressed with how he conversed with us and assessed what service we needed or where we wanted our vehicle towed. He made suggestions since we were not familiar with the area. It turned out we did not need a tow after all since my vehicle finally started but Corey suggested I drive it around the block a couple of times and he would hang around just in case it conked out. Fortunately, my vehicle was fine. Corey then wished us good luck on the rest of our trip. Thanks Corey, for being a personable and respectable young man and inspiring my nephew to seriously hit the gym...lol. We got back to California safely but we will always remember that good people still exist and they are in Oregon :-)

So I had occasion to use the services of Loughead today and I just wanted to give a shoutout for…read moretheir outstanding customer service. Everyone I dealt with was very professional and exceptionally nice. I had a tire blowout on the freeway. They were very quick with their response time, very thorough with their work and I am extremely happy with what could have been a very tramatic experience. Would highly recommend should you ever had need of a towing company.