Absolutely Horrible Experience: Especially with One Employee…read more I don't usually write reviews, but this experience was beyond frustrating. There was a pregnant woman there, her name was Katy (I believe) was incredibly rude and disrespectful. I'm a woman who has worked in the restaurant industry, so I fully understand how stressful customer-facing jobs can be. That's why I made sure to be polite and respectful throughout our interaction. Unfortunately, that effort was not returned. Katy came off as completely miserable and made an already stressful situation so much worse. She offered no help, no compassion, and certainly no professionalism. I understood the towing policy. I wasn't there to argue but her attitude made everything harder, especially for someone dealing with this for the first time. On the bright side, one of the towing guys I spoke with was kind and helpful, and I really appreciated that. But it's unfortunate that one person can make such a negative impact on the entire experience. If management is reading this, I would have loved the chance to speak to someone in charge, but Katy refused to provide any contact information.

We went to get our items and Rockdale refused unless we could pay the balance. We explained that…read morethe insurance of the person who hit us would take care of that and it was not legal to hold someone's belongings until a tow fee was paid. The ignorant pregnant lady at the front slammed the window multiple times her attitude was atrocious and the manager was the same way. They did not care and held our belongings anyway! When the insurance finally paid and we got to go in the car most of the belongings were gone even mail with our address!! This is the second time a crashed car of ours was towed there and items went missing this is not the place to go and avoid at all cost unless you want your items stolen.

If I could give a ZERO STAR review I totally would. Absolutely wouldn't recommend. I mean if you…read morewant your car and the key fob damaged and say "that's how the owner gave it to me" then by all means go for them. We were told by one driver he didn't have the correct equipment to get my car on the flat bed, fine. Waited for another guy... and the first driver said "he's new so he is a little slower and I want to make sure he gets the car on the bed" When I tried to file a claim/report to my insurance, they took their side so I'm out of a key fob and have a damaged car. They didn't even get all of the info just passed on the damage. Also they backed right into my lawn because the "new guy" couldn't back up the tow truck. Highly not recommended. How they can improve is be honest and if you break something own up to it. Don't be a loser and let the vehicle owner be surprised when they get their car back!!!!

this company was sent to me through AAA. first they sent battery name is Vincent. He was right…read moreon top of everything! Very fast, very professional very knowledgeable. He the issue with my car was not a battery so he called for . There was a tow truck available to 10 minutes of his . I highly recommend this "past2present" company. They even called after was finished to make sure I was home safely. recommended!

Good people. Clay and Sonny helped me out to get my car back when it got towed by the countyread more

This company steals your money with very high rates and tows your car for nothing just to scam you.read more

My husband's truck was towed from a lot in our area. By McNeals…read more The sign in the parking lot says no fees over $900 and $32 per day for storage. However, when my husband called to find how much to get his truck back he was told $1000 and $100 per day for storage. When he asked why he was told because his truck was a big truck and not a car. The sign did not specify what kind of vehicle only it's charges and fees. He then requested they tow the truck to the business next door and he charged him $250 to tow the truck 200 FEET!! I would not recommend this company to anyone for anything !!

After my insurance roadside couldn't find a company to tow me off the beltway. I called McNeal's at…read more4am. Pat actually answered the phone and immediately sent Jim out to get me off the road and safely home.

So I have bad luck with tires. I'm forever running over stuff. Never a convenient time for a flat…read more Linhard's to the rescue the other day. I was on my way to pick up my son at Towson. Done with Junior year. We had a full day of adventure planned. Hiking birding etc. Coming off 695 my jeep felt weird. Began to wobble violently. I thought, maybe a road irregularity. Nope. A flat rear tire. What do I do now? No spare. No Triple A. Called a local service station who referred me to Linhard's. Thirty minutes the nice lady said. It was twenty nine. A terrific guy showed up and did a patch job right then and there. And I was back in business! Very grateful for the speedy, competent and friendly service. My day was rescued, I went off and picked up my son and we had an epic adventure. Thanks very much!

I beg anyone even thinking about using Linhard's Towing to TURN AROUND and go literally anywhere…read moreelse. Linhard's is, without a doubt, the most unprofessional, disorganized, and money-hungry business I have ever dealt with. I got into a minor accident in Cockeysville a month or two ago. The cop on scene called a tow truck for me -- and unfortunately, that tow truck was from Linhard's. I should've insisted on calling my own, because the second they took my car, I had NO idea the absolute f***ing nightmare I was walking into. Once my car was dropped off at their yard, I called to ask what was needed to release it to my insurance. The woman I spoke to told me all they needed was my license and my registration or title. Cool. I had that -- or so I thought. I go down there in person and say I'm there for my car, and I'm immediately met with blank stares like I've got five heads. I give them my license and explain that my title is in the car. When I ask if I can go grab it, they tell me I'm not allowed, IN MY OWN CAR, without either the registration or title and permission from my insurance company. I'm sorry, WHAT?! That was never mentioned on the phone. Not once. So while they sent someone else to dig through my car to find the title, I had to get my insurance on the phone to give them verbal permission -- for me to access MY OWN PROPERTY. That finally gets handled, but guess what? Since I live in PA and my car is financed, I never got a title. (PA doesn't send titles when there's a lien.) The woman at the front desk even says, "Yeah I live in PA too, I don't have mine either." So I ask, "What else can I do? My insurance has already verified that this car is mine." Her response? "You'll have to come back with a registration." Are you f***ing serious? After spending the whole weekend running around and trying to get answers, I manage to get a copy of my title. I come back Monday with my license, the title, and my insurance rep on the phone. The woman at the desk looks me dead in the face and says, "I don't think I can accept this -- this doesn't look like a real title." EXCUSE ME? It's the official title for MY car -- the same one you've refused to let me near, even with insurance confirmation. What more do you need?! After more back and forth, she finally accepts it, and I'm allowed into my own vehicle -- but not without someone standing there watching me the entire time like I'm going to steal my own sh*t. The man "supervising" tells me they've had people try to lie about which car is theirs. Okay, I get that -- in a repo situation. But this wasn't a repo. My insurance confirmed my identity and vehicle ownership MULTIPLE times. This was just flat-out harassment and control. And let's not forget the cherry on top: Linhard's charges $60 A DAY in storage fees. SIXTY. That is beyond outrageous. Most tow yards are around $20/day. This company clearly preys on people in vulnerable situations and makes it as hard and expensive as possible to retrieve your own da*n car. It's disgusting. Linhard's is an absolute scam operation. They don't care about helping you -- they just want to drain your wallet and waste your time. Fu*k Linhard's Towing, and fu*k the rude, dismissive front desk staff who clearly get off on making people's lives harder. Do not use this company. Ever. RUN.

Needed an inspection on short notice and was told to come right over! Friendly, fast service...much…read moreappreciated!

Polite super friendly , same-day service, saved me hundreds compared with Porsche dealer…read moreestimates. When they couldn't do something, they recommended shop that could. They've been doing reliable repairs in that location forever..

I called Mary Towing after waiting more than two hours for AAA at night. They came when they said…read morethey would, quickly, and towed the car on a flatbed truck to the gas station of our choice. I could tell they knew exactly what they were doing, and they were a pleasure to work with.

I really love this towing service, they have helped me many times when i needed it! I highly…read morerecommend them. My car broke down and the emergency brake was stuck so i had no option except to get it towed so i called. These people are highly skilled (Professional) and know what there doing. The person that towed my car was really nice and knew what he was doing and how to handle the situation. I highly recommend this towing service to anyone who needs a good and professional towing service