After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

This was an amazing experience. I called the company and they were able to send out a technician…read morethe very next morning. Mike showed up, diagnosed, and fixed the problem within 20 minutes. He was courteous and professional. Not only that, the charge was very similar to what I would've paid, if not less, had it brought it into the dealership

brakes installed, made clicking noise when wheels moved…read more scheduled a tech to inspect it charged $180.99 havent been credited yet i was charged $180.99 for technician #2 to fix technician #1's mistake. I'd avoid this place. I'm confident the mechanic would have fixed his own mistake for free. but the business? not worth your money.

We got to the dealers service and was welcomed and said they have coffee or tea in the waiting…read morearea. They took my truck in and serviced it in a reasonable amount of time.

Update - Resolution Reached, With Ongoing Concerns…read more After posting my original review, the dealership's owner reached out and connected me with the COO, Chris. Chris listened to my concerns and worked toward a resolution that I can live with. We reached an agreement for a new 2025 Ford Bronco, with payments essentially the same for the next 3 years. The new vehicle includes more features than my previous Bronco, and I was able to add an option I knew I would miss. I appreciate Chris's effort and the outcome. That said, a few issues with the dealership experience continued while the resolution was in progress. The new vehicle arrived with a small hole in the back seat, which required two separate trips to fix. During the first appointment, I showed up, but no one seemed aware I was scheduled, and the upholsterer did not show. I was told my fuel tank would be refilled for the inconvenience, which never happened. While waiting, I was given a set of permanent tags to take home-- which turned out not to be mine, and the registration had someone else's name and information on it. I also had to follow up myself to confirm that my previous loan had been paid off, as the check had not been mailed. I'm grateful that leadership stepped in and helped reach a fair solution, but the repeated mistakes -- even during the resolution process -- reinforce my concerns about the dealership's operations and attention to detail. I hope this feedback helps prevent future issues for other customers.

The team at Sound Solutions is great. They came recommended to me by a friend and they didn't…read moredisappoint. They were able to upgrade my 2011 vehicle to a new digital experience. They walked me through the process over the phone -- deduced my requirements and a quick snapshot of dashboard they ordered a head unit that matched my interior and looks like it came with the vehicle. They ordered all the parts and adapters so all my factory tech (steering wheel, backup camera) works as it always has. Their value was great and service was super fast.

Same day service to install a dashcam after calling to inquire. Made an appointment half an hour…read moreout, then was in and out of the shop in 45 minutes. Flawless installation, courteous service.

We've had multiple vehicles tinted over the years and they're always quick, efficient, reasonably…read morepriced and the tint lasts. Quality work = repeat customers.

Best black owned business hands down. I came back because I needed to get them redone from someone…read moreelse messing them up. excellent job they did definitely recommend I will be coming back.

Knew and understood the job, was very personable and friendly and took out the old part under my…read moredash, installed the one I supplied in reasonable time without any problems. The rate was fair and there were no extra charges for travel. Easy situation.

I gave him a chance to stop this review. 4 days no response. The job was the muffler pipe 8 bolts I…read moreeven offered a heated garage. Ended up taping it together. Now that it hasn't held he wont respond or refund. Poor business. I am finished.

Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.