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    Jim Shorkey Gainesville Kia

    2.9 (19 reviews)
    Open • 8:30 am - 7:30 pm

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    Services - Jim Shorkey Gainesville Kia

    Oil changes

    Routine automotive maintenance

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    Invoice for O2 fix
    Lourdes P.

    Had my car towed to them Wednesday afternoon and was told that possibly it would be worked on that day or Thursday which was fine to me. My cars transmission had gone out on a major road in Dacula. I've also been experiencing battery issues with the car as well and let the service writer know that when I initially called to get my vehicle serviced. I received no update from the service department on my car. I had to call up there to check if the tow made it to the correct destination and call for updates on my car. I was then told that the issue with my car was the O2 sensor (how is that the issue for a trans) and it would cost $517.88 and doesn't guarantee that my transmission would be fixed. I asked for a quote for selling the car and someone called me hours later not even telling me the prices they're offering but instead if they could put me in a Seltos. I paid $160 for them to check the issue and nothing was checked or fixed. Fluids were all over engine cover and intake. I had a tow service to the dealership and bring the car back to my house and wasn't told that it was taken from them. I saw the car made it back as I came home. I don't recommend taking a car to get serviced here. If you weren't going to work on the vehicle you could've called and I would've gotten the car to another shop instead of wasting my time and telling me about a non related issue. In that time I could've brought a whole new car.

    ED VOYLES KIA IN SMYRNA GA

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    5 months ago

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    3 months ago

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    9 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    ABSOLUTELY GREAT PLACE!!! Very trust worthy and would recommend to anyone looking for a great deal on a Kia!

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    Greene Ford - https://www.facebook.com/GreeneFordCo/

    Greene Ford

    (38 reviews)

    If you're looking to buy a vehicle, ask for Roger. He was by far the best part of my experience at…read moreGreene Ford--professional, honest, and helpful from start to finish. I would absolutely recommend buying from him. However, I cannot recommend Greene Ford's service department. I brought my 2020 F-150 in because the engine had a severe ticking noise. It sounded like the engine was on the verge of failing. The truck is covered under an aftermarket warranty, so I wanted the problem diagnosed correctly. The service department told me the issue was the spark plugs and coil packs. Those repairs were completed, but when I picked the truck up, the engine was making the exact same loud ticking noise as before. When I called back to explain that nothing had changed, I was told they thought I had only brought the truck in because the check engine light was on. That was shocking to hear because the entire reason I brought it in was the loud engine tick. It felt like no one had actually addressed the concern I clearly described. I ended up spending money on repairs that did not solve the problem, losing valuable time, and having to take the truck somewhere else. To make matters worse, I was told they were about three weeks behind on engine-related work. I then took the truck to Chestatee Ford. Despite having a much busier service lot, they diagnosed the issue quickly, and within two days they had a replacement engine approved and on the way under my warranty. The difference in professionalism, communication, and diagnosis between the two dealerships was night and day. If you're shopping for a vehicle, go see Roger. But if you need service or engine diagnostics, I would strongly recommend taking your vehicle somewhere else.

    Brought vehicle (2018 Ford EcoSport) in w/ check engine light. Took days of one-sided communication…read moreto get a diagnostic and have the issue "resolved." After getting it back, the engine light came on again the very next day and they said it had a whole different issue. I spent a quarter of the vehicle's value to get it back possibly running normal...time will tell. Poor communication and the poorest of service. They got my money, so they probably aren't worried about an honest review.

    Jim Shorkey Gainesville Kia - oilchange - Updated September 2026

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