I worked with Mike on a project for a mutual friend near Rochester. Mike (the owner) knows his…read morestuff. He gave me an estimate for the work to be done and the end cost was actually slightly less than expected. He explained what the issue was, what the cause of it was and how I could keep it from happening again. Mike has 20+ years of experience and he is thorough! I haven't had to call him back yet but if I have any more projects in the Springfield area, I would definitely use him again!

I have used MCT plumbing many times. Some were small issues and some were major. I have never been…read moredisappointed by the service and the price. They are great at what they do and fast and friendly.

These guys are great! They are prompt, courteous, and someone I trust completely. I will call them…read morewith all of my plumbing needs. They took on a huge project for me that other plumbers said that they wouldn't bother with. I'm truly thankful for their help.

I have been using Easterday plumbing for some years now. A recent plumbing problem prompted me to…read morecall Easterday Plumbing again. I got the same courtesy treatment from your staff. I was most impressed with Aaron, who fixed me up right away. He was professional yet patient with me in explaining what my problem was. He seemed to be a positive person who wanted to do things the right way. I have other plumping work that will need to be done. Yes, I will be asking if Aaron is available.

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

I've had repairs from McDermand twice and each time they have been prompt, friendly, and have fully…read moresolved and explained the problem/solution. When Chase came out today, he diagnosed a problem with my water heater and solved the problem quickly and effectively. This is an honest and reliable local business, and I'm so glad to be able to count on their services!

Been having Kevin or his son over for years. Put in new sump pumps , water heater, outside…read morefaucets,etc. Always fair and reliable. They use quality and don't slac

Have used this company many times in the past. Today it was an issue with the water heater. Ridings…read more promptly responded to my call. Alex came out on time, diagnosed the problem and quickly resolved the issue. Highly recommend this company for your plumbing needs.

Yes I am well aware of the other work that was completed and I am happy to pay the labor charges…read morefor work well done by a professional plumber. I am happy with the labor. The problem I have with this bill is the cost of the water heater that is listed. It is more than double the amount of what the actual cost of the same exact make and model water heater is (without a contractor's discount). Professional plumber know what water heaters cost and a professional should not charge customers more than double that amount as an "upcharge". I am happy to pay for work well done. I am not at all happy to pay double the cost materials.

We've been customers of HR for 8 years upon the recommendation of…read more family members already living here. Outstanding service every time. Case in point: we had a problem with our humidifier recently. HR was out that day to fix the problem. Noah was an exceptional technician who diagnosed the problem and repaired it. Highly recommend this company.

I love that their employees have been through the union's 10 -12 month apprenticeship program along…read morewith its continuing education requirements. I trust them way before I trust a do-it-yourselfer handyman. Their billing is slow. I prefer getting things paid off quickly. Sometimes there's a 4-6 week delay.

We'd had an ongoing issue at a rental property that 8 plumbers had been in and out trying (and…read morefailing) to figure out. Zach Wood and Wade got to the bottom of it and got it fixed. We're had consistently good experiences with them and highly recommend them!

We hired Prairie State Plumbing and Heating to repair clogged sewer lines at my parents house. It…read morewas late in the day when we called and we really weren't expecting them to be able to make it for a few days; however, the crew was there bright and early the next morning accessing the situation. They ran into some issues with tree limbs blocking the lines and had to bring in special piece of equipment to resolve the issue. The owner himself showed up to assist and make sure everything was in order and done right. On top of the outstanding crew, the price was very reasonable for such a huge project and the work was done right. I would highly recommend Prairie State Plumbing and Heating. I have no complaints whatsoever. They are a great company to do business with.

Doug has always been professional, courteous and responsive. He explained everything involved and…read morecompleted the job in a timely manner.