Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

Too expensive. Quoted $800 for 2 oil leaks... turned out to only be 1 leak and only cost me $200read more

About three months ago, my mother and I purchased a vehicle from National Auto Mall. At the time of…read morepurchase, we relied on the dealership's representation that the vehicle had been properly inspected and was in safe, road-ready condition. Unfortunately, a recent experience has revealed a serious issue that raises major concerns about the quality of their inspections, workmanship, and post-sale customer service. We recently took the vehicle in for a routine oil change. Once the car was lifted, it became immediately clear that the protective undercarriage cover designed to shield critical components of the vehicle was not properly secured. Instead of being correctly installed using the proper hardware or replaced if damaged, the cover had been held together with tape. This is completely unacceptable, unprofessional, and potentially dangerous. This is not a minor cosmetic issue. The undercarriage cover plays an important role in protecting essential parts of the vehicle from road debris, water, and damage. Using tape instead of proper fasteners or replacement parts suggests that the vehicle was either not properly inspected before being sold or that corners were knowingly cut. Either scenario is extremely concerning and could pose safety risks to the driver and passengers. After discovering this issue, I made several attempts to contact management at National Auto Mall to address the situation and seek a resolution. Each time I called, the manager was either unavailable, "busy," or did not answer. To date, I have not received a return call or any follow-up communication. The lack of accountability and customer care after the sale is just as troubling as the issue itself. This experience has significantly impacted my trust in this dealership. A vehicle purchase is a major investment, and customers should not have to worry about improper repairs or hidden shortcuts being taken underneath the car--especially issues that are not easily visible during a standard walk-around. Because of this, I strongly advise anyone considering purchasing a vehicle from National Auto Mall to take extra precautions. Do not rely solely on appearances or verbal assurances. Make sure to thoroughly inspect the vehicle, including checking underneath the car or having an independent mechanic inspect it before finalizing your purchase. What you don't see can matter the most. I hope this dealership takes responsibility, improves its inspection standards, and provides better communication and support to its customers. This situation could have been avoided with proper workmanship and honest, responsive management.

Great process from Start to Finish! Really helpful with everything I needed and was the perfect car…read morefor me and my family.

Overall a good experience. We got a good car for my college-age daughter and Gerry went above and…read morebeyond to replace unsafe tires with new. Thank you, Gerry.

Outstanding service, great selection, no hassle process. Just bought our second vehicle and are…read morevery happy with the vehicles and the experience. Highly recommend them!

I know Kris (in the repair shop) from when he owned Koala T cars. He was always honest about his…read morecars, and service. Now he runs the repair part of Eon Automotive, and he has not changed. I needed a new rack and pinion, and he went out of his way to get me a very competitive price. He went above and beyond what I expected, and the price ended up being lower than what he quoted. He and his team blessed me with quality work and fair pricing. Ladies, this is a place you can trust for repairs. He wont try to sell you something you dont need.

I bought an older car with BIG mileage and it has and is still a good running car anytime I have a…read moreproblem they have fixed it with a fair price

I have known Steve going on 14 years now. He's definitely a very kind and understanding person and…read morehe's most certainly a man of his word. He often goes out of his way to help his customers, I when I said that he is always willing to go out of his way, I'm mean from the day you make your initial down payment on your vehicle, until the day you make your final payment, he is there for you. He's definitely a man of integrity, which isn't something that you come across easily these days. Don't get me wrong, he's has a business to run, and he's tough when he needs to be. That being said, he will bend over backwards to take care of his customers, he is just that kind of person. 14 years has passed since I first met Steve, and I still think back on my experience with purchasing from RJL fondly. Additionally, Steve personally picks out each vehicle he sells, really takes the time to purchase the best cars for his customers, then services them to make sure they are in top running condition, and finally, he sells them at a reasonable price. I've heard customers say, on numerous occasions, that their experience with purchasing a care from RJL has been so great, that they now refuse to purchase their vehicles from anyone else but Steve. I actually went by went by RJL recently (after 14 years...) and I can safely say that Steve hasn't changed one bit, he's still the super awesome, easy to talk to, and kind hearted person that sold me one of my favorite cars to date (a 96 Mitsubishi Eclipse), he's still the same, hard working, caring person, that was so good to me all those years ago. He cares not only for the quality of his business, but for his overall reputation, for his customers, for his employees, and he's also one of those rare business owners who genuinely cares about offering his customers a quality product and at a reasonable price. You can pretty much guarantee that any vehicle you decide to purchase from RJL is going to be a good one, he's not one to cut corners at the expense of his customers, if anything he put's the needs of his customers above all else, even his overall profit from a sale. If you are considering purchasing a vehicle from RJL, please take my word for it and don't hesitate to purchase from Steve. He has a great selection of quality vehicles, competitive pricing, and offers excellent customer service, service that I guarantee you won't find anywhere else. On top of all of this, he's actually cares about his customers, and that is not something you find everyday... especially when purchasing a car.

Today I went with my friend to pick up the car he was supposed to buy. He had been in the lot 2…read moredays prior to purchase it, but it had a problem with the power steering. He called every day, and even went back to the lot to make sure they knew he was serious. Today, he was there at 830 to buy the car, and someone else arrived AFTER him, offered a few dollars more and took the car, right out from under his nose. This dealer is no kind of business man, and should be put out of business. A Man is nothing if he doesn't have his word, and the car dealer assured my friend, he could have the car, when it was ready to sell. Do yourself a favor and do business with someone else.

Recently had a "christmas tree" of dash warning lights pop up on my just out of warranty SUV. I…read moretook it to Triangle and they diagnosed and repaired it the same day. Best part was when I picked it up the bill was a lot less then the estimate.

I brought my car in and asked for them to fix the underside of my car due to damage from debris on…read more95. They replaced the front underside and completely ignored the part being held up by duck tape. They then told me it was all fixed. I'm not sure why they thought it was ok to leave it like this but I would avoid the blind mechanics at this location who missed this. My family has been going here for over 20 years and will no longer

I just love how convenient this whole situation is for me at El Car Wash. Affordable car care for…read moreanyone and the employees are very good people. Thank you!! Five Stars

I didn't think having a new car wash could bring so much joy but it truly does haha. I really like…read moreEl Car Wash and the features they provide. This location is brand spanking new and the staff are very friendly. Features that this car wash has as opposed to others is glass cleaner, multipurpose cleaner, fragrance for your car and a small air hose to blow out the small spaces. I have never seen fragrance sprayers or multipurpose cleaner as an option for your entire car at no additional cost. Their vacuums are strong. They also have a rug cleaner as well as a sink to spray and clean off your rubber mats. They really have it all here. Very impressive car wash. The car wash is great but it's the vacume station that I really love. I would highly suggest this car wash.

Great staff. They give your windshield and back window a scrub before you enter the car wash. Their…read morevacuums are reliable too :)

This is my new favorite car wash in town. First of all I'm a twin so I had to check it out. I was…read moreimmediately impressed. When you pull up they help you pick your wash. The minimum car wash is $10 but it is 100% worth it. What I really loved is they pre wash your car. A lot of car wash places don't do this and it's so important because if you have particles on your car the wash will just scrape them around and scratch your vehicle. This place had three people scrubbing your car before you go in. I was very impressed with the car wash itself. The lights were cool but it seemed like a lot more motions in the wash and more work on your vehicle. Once the wash is done they have complimentary towels to dry your car (A first for me). They also have windex for your windows. The best part is the vacuums. They have a skinny hose, wide hose and the little tool that blows air for cracks. I left so very happy with their service and equipment. I look forward to coming back and even told my husband to go try it.