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    Triangle Auto

    2.6 (22 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Triangle Auto

    Auto brake repair

    Auto engine repair

    Triangle Auto Photos

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    NAPA website with approved rear rotors for my truck

    My impression of this shop is fair at best, and I would provide a word of caution to those who choose their services. They are good mechanics, and most of the staff is very polite. They were also very quick to service my truck. However, this being said there were two main issues I have with this shop, and as such I will never come back plus will not recommend them to any of my friends as well. First, when my supplied brake parts did not fit, they called me to recommend NAPA approved replacements (which was fine). They choose 250$ rotors which to me seemed high, because I have replaced rotors on other trucks in the past. Looking up my truck on NAPA, prices ranged from $146 - $236. When I asked why prices were so high and could they use the other NAPA approved part and they said no they would not be willing to entertain installing another NAPA approved part, just the peak performance version. Second, the gentleman over the phone, who I believe was the shop manager (I think his name was Louis?), when asked about the use of only the premium part, and inquiring about the price started going off on a long series of insults to include: my stupidity for ordering a kit which had wrong parts (this turned out not true when I installed the rotor in my driveway after I got my truck back), that I was arrogant and did know what I am doing, and that only he knew what was best because that is what his shop computer showed... etc. His insults were not acceptable and really served to hurt my impression of this shop even though everything else went fine. Overall, if you do choose to use this shop, be cautious of the parts they choose for you, and watch out for Louis.

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    3 months ago

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    2 years ago

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    Louis L.

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    2 years ago

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    Louis L.

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    4 years ago

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    Louis L.

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    Louis L.

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    6 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    Louis L.

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    8 years ago

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    6 years ago

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    6 years ago

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    14 years ago

    several major repairs, spent huge money, only to have new issues arise, car owners beware! Rude customer service as well

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    16 years ago

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    14 years ago

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    10 years ago

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    Robbies At Your Service - " Auto Repair By People Who Care"

    Robbies At Your Service

    (33 reviews)

    Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

    I'm a mechanical engineer with experience in the automotive industry. I'm giving 3 of 5 stars…read morebecause I did not actually use their service. I did however take my car to the shop for a quote. I first called to ask for a quote for a specific repair job for a specific car. They would not provide a quote over the phone as a couple of other shops did. They insisted I bring the car in for diagnosis, so at the appointed time I showed up with the car. After three hours of waiting, they provided a quote for the service I asked for that was ~50% higher than the next closest quote. They also did a 'courtesy inspection' which I did not ask for. This inspection resulted in 7 additional recommended items totaling about $1,800. Things like this fluid change, that cleaning, etc. The car has 300k miles on it, and the majority of these items have never been done. The experience reminds me of the slick marketing we get at the dealership repair shops, and is exactly what I was hoping to avoid by choosing a 'family-owned' shop. The actual work product may in fact be excellent; I don't know. But it is probably over priced.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (43 reviews)

    I had a five star experience here from start to finish, and I want to credit Matthew the store…read moremanager with making that possible. I went to get an oil change and received diagnostic check for a price list that felt a bit high, so I called this location and inquired about the same exact services that literally half the price. I set up an appointment and brought the vehicle in. True to his word, and without any empty promises, I received a straightforward advisement on what needed to be done and what the best way to go about it was. Inside I was helped by Max and Harrison as well, we are very personable and contributed to a great environment. The inside of the place was clean and spacious, and I watched an episode of friends while I waited. There's also a vending machine with snacks available inside plenty of places to walk around if you don't feel like sitting in a comfortable chair. I believe strongly in putting your money where your mouth is, so I will undoubtedly be bringing another vehicle here in the near future for the same service. Note: do yourself a favor and make an appointment with as much time as needed if possible, it does wonders to save on time

    I thought that making appt to switch tire and wheels was quicker than 3 hrs. Is it not?…read more I made appointment and advise them that I am gonna wait in lobby so they booked it at 2pm 6/21/24. Switching tires to a new wheels should not have taken over 2 hours. What is the point of making appointments? I can't leave and stuck here and no one give me update unless I ask. Customer service is bad and my time spent at this shop I can't get back. Switching tires and resolved the issue was over an hour after they say" it should be done here soon". If making appointments is to be convenient for customers, then this is NOT convenient at all. It's only switching tires to a new wheels. It's not like they are working in my engines. 2 weeks ago I bought tires (4)from them, it took the whole day to put new tires on (8am-5pm). But I gave it another tried since I had bought tires here. But same customer get treated like no one's time is meaningful. I am upset. Because no one spoke to me about any updates until I ask an hour half later. Still not done and going on 3 hours now. If I could give zero stars I would but I am required to put 1. I won't come here again!

    Triangle Auto - autorepair - Updated September 2026

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