Purchased this car august of 2024. within 2 weeks my check engine light and vsc control light were…read moreon. I called and spoke to the kind lady who runs that location and was told that they would take care of it. The invoice for that was around $2,200 for how much was paid to Semraj to fix this problem. I paid $60 out of pocket. I dropped my car off at Semraj and the problem was "fixed". the next day i called Raj about the check engine light and the VSC control light coming on and he told me that because it is an old car that it would take a couple weeks for the work that was done to be registered in the system. I should have known that was bullshit, but this is my first car. i bought a 2006 Toyota Avalon under 95,000 miles to uber eats. the young man who sold me the car at route 38 auto knew what i was buying it for and why i needed it. it was agreed upon that this car would be the best fit. I made a cash offer for $6k and was told no so i did $7k and I can tell you my problem had really just begun. i brought my car back to Semraj about 5 times for this same problem (and some others like a flat tire, oil change, inspection sticker information) and each time received my car back with lights off & was told that it should be fixed right now. Any time i dropped my car off to Semraj it was early in the morning and i wouldn't get it until right before closing. Over the summer time when I tried to ask for the invoice for the work that had been done; I was told that the computer that had originally had all the documents from that time was damaged and I was unable to receive the papers and was told to come back with a lawyer. I've spent money at Semraj, GoodYear, Thielman's(the only reasonable mechanic), Midas, and local mechanics to just be ripped off because at the end of the day I WAS SOLD A LEMON!! I spent $9,005.32 on a car that was clearly not ready to be driven and was too old. The Carfax didn't even say anything was wrong with this car at purchase. Since August of 2024 i have spent over the price purchased of my car just to keep this car afloat. Now with new health conditions arising over these last couple months, I need a vehicle to take me to my doctors appointments and unfortunately November 25th my check engine light started to blink and I don't feel safe trying to go 8 minutes down the road to my doctors. What can be done?

A few years ago, my father rented a van from these great guys and crashed it into a cop car in…read moreVirginia. They were fantastic about the whole situation. Jump forward to today and I still think these guys,Craig especially, are wonderful. I purchased a 2003 Hyundai Sante Fe from them yesterday and he was beyond helpful. Gave me a great price and took care of the small problems I found with the vehicle. I recommend them for any rental or people looking for a great used car.

Chris and Charlie are great folks . They work hard to help and go above and beyond to make…read morecustomers happy. BIg dealer variety with little dealer service . BEST Car Dealer I have ever dealt with will definatelty buy frp. them again and would highly recommend them if you are looking for a car or truck that comes at a fair price and no nonsense or bs the bigger dealers have.

Lou was conscientious, respectful, earnest and diligent in the car buying process from the moment I…read morecontacted him after finding a listing for a vehicle of interest on a third-party listing service. He reached out promptly and personally to me after sending a generic inquiry about the availability of this vehicle. Connecting with Lou was easy, which I suspect is a universal experience with his agreeable personality and his steadfast focus on delivering excellent customer service. I was particularly impressed by Lou's honesty and anticipation of my concerns from the moment we first interacted in person. In transporting the vehicle from one dealership location to another, he experienced a flagrant issue with the braking performance. He addressed this promptly before I began my test drive in anticipation that I would perceive this issue, and he guaranteed that all brake rotors and pads would be replaced before leaving the lot at no cost to me. He not only permitted but encouraged an independent test drive with my wife and infant child, allowing me to install my child's car seat into the vehicle so that we could get the true feel of what it would be like as a family driving in the vehicle. When we returned, he was interested in our feedback and allowed us to ask questions without steering us toward a sale. When we had concerns about the vehicle history, he was able to help me and my wife interpret that information. When we entered the sale negotiation, Lou dealt with me fairly. Despite an unfavorable negotiation outcome from my side of the table, the deal was still worth it, and we came to an agreement of sale. Lou fulfilled his guarantee to replace all four brake rotors and pads, and he also fulfilled my request to restore function to a malfunctioning key fob. From the time I arrived to the time I left the lot with the purchased vehicle, which included two separate test drives, Q&A/discussion with Lou, working out financing and other paperwork, and having the vehicle serviced, it took about 5 hours. I was very pleased with the service Lou provided. Lou went beyond his duties to assist me with pairing my mobile phone with the Bluetooth system in the vehicle even after the sale had been finalized. He did this when he was getting ready to depart to take a late lunch at 3:00 PM. The ordeal took 20 minutes, and he never once lost focus on trying to meet my needs even after the sale was made on a trivial task of pairing my phone with the vehicle. I highly recommend speaking with Lou if you're in the market for a used car. Lou might even change your mind about the stereotypical used car salesman stereotype of which many people are skeptical. His sincerity and diligence in providing excellent customer service is noteworthy.

sales man sal f. was on point.. walked thru every step …read more. took care of issued that arose asap. store manager checked in .. financial team very polite and informative.... another great carmax experience....

I received an online quote to sell my car and when I came in, that quote was honored. I was in and…read moreout within an hour. Staff in the business center was professional and easy to work with.

These guys are the best. So honest. My mercedes is a 2013 Class and it has been a great car.read more

Honest dependable service. Great place to go with your older model that dealerships aren't…read moreenthusiastic about servicing, but they'll do an awesome job on your newer car as well. I've owned my 2005 diesel for the last 11 years and Tyler has helped me get her up to 388,000 miles and counting.

my car broke down right in front of Tabernacle Motors on 9/19/23 so I walked in and talked to the…read moreman. He told me to drive it in and he would see what he could do. The 2 men there took a look and with in 15 min I was on my way again. I was from central NJ and on my way to Wildwood NJ. These guys were the best. Thank you guys, you really helped me out. Thank You Steve

Mike ans Alex are the best...I love my new nissan juke with only 600 down im driving. I love this…read moreplace. Thank you Bristol auto mall!

I recently purchased a 2019 Infiniti QX 60, I haven't even had the car a full month yet and have…read morehad to have the car towed 2 times due to it smoking from the exhaust, bad 02 sensor and a flashing check engine light on the dashboard. Financed for $22,000 and i put down $4700. Ive been communicating with Alex from the dealership since these issues occurred during the first few days of purchase. They are telling me to bring it in on 6/16 for repairs; SMH inconveniencing myself and my family. Called the bank to complain, they advised me to wait to see how the repairs go, Calling the Attorney General next to file a "lemon law" complaint. This has been a very bad experience for me.

Conti Bros has been in business for a long time, well respected and extremely talented. Their…read moreprices are very competitive with any other automotive service provider. Excellent customer service. They provide thorough safety inspections with regular service, such as oil changes. Trusted for quality service and maintenance.

We took in our car in recently to have it checked out to make sure it was in good working…read morecondition. Wayne and team checked the car and said nothing needs to be done. How many repair shops will be this honest and trustworthy? Conte Brothers Automotive is the best and we have been going there for years. Honest shop, fair prices, outstanding service, and HIGHLY recommend!!

Keith and the team at Portner made the car leasing process easy. They negotiated a better deal than…read moreI could do myself (and I'm good) and even delivered the car to my house.

Sometimes buying a used car can be a stressful, unpleasant experience, but the people at Portner…read moreMotors made it an absolute pleasure! Each one of them went out of their way to go above and beyond with exceptional customer service and make my "new for me" car purchase an enjoyable experience .

Scam Artists: do business with this family at your own risk and get used to hearing the phrase…read more"AS-IS" after you purchase. I've owned the vehicle less than a month and already put $5,000 additional into fixing their band-aids. Their "mechanic" (cousin) did a dodgy brake job and pushed me out the door with a half tightened plate that fell of half way home. The ring leader father is bipolar, smiling one minute and attitude the next. I asked him to show me the 4x4 working and you would have thought I asked him to borrow money. When I called them about the issues Don's (one of the shifty sons) only response was I should have taken it to "their guy". When I called their guy the service record showed exactly the coverup and punt it out the door job they did. I'm now dealing with a vibrating, winding, growling van with a check engine light battle I'll never win for over 30k. Transmission bucks all over the place and the van lives in limp mode most of the time. Sad to think how many other people are out their right now working and going to hand their time over to this weird con artist family with no remorse. Stay away.

I had called about a car I saw posted. They told me it was available after some negotiation we…read moresettled on a price. Then they made me go to bank to get started on the financing part of things. Had them talk to my banker and pull my credit to get a loan. I go to HIGHLINECAR.com and notice the car is now pending and not for sale. I'm excited for my new car at this point. The next day I get a text from them saying they had sold the car last night underneath me. 100% wasted my time and pulled my credit. They do not care about doing good business or customers. This is what the website looks like.