My order is always correct actually not too busy at any point of the day which I appreciate it because typically I do a pick up order since I live in the area and also work in the area. Ingredients are always fresh. Order is always correct. I have also used them for catering options at work. The only thing I would mention is the app does not update you if you use that for ordering whenever your order is complete or ready so you do have to come on inside and see . No complaints other than that small mention. Xoxo. read more

Jimmy John's - Lobby - Sandwiches Near Me - Fort Worth, Texas

Horrible sandwich tonight guys. Super salty and completely unacceptable. Contacted female manager that made the salt lick and she argued with us. Clearly she hasn't tried the gargantuan meats today. To top it off zero vegetables. Unbelievable super disappointing experience. read more

This is a review for the new Jimmy John's located on Lynn Creek, Grand Prairie, TX. I ordered a ham sandwich with the veggies on the side. I also requested that the bread and ham be toasted. Well when I got to work and was ready to eat my sandwich this is what I had wrapped. I was so disappointed. When I shared the photo w/ the manager, he explained the sandwich was toasted at the Company's specifications for orders. Well guess what Sir... if the client is telling you that the bread is over toasted and hardly no meat. Specifications needs to be reviewed. I have read other clients who patronized this Company. It was mentioned the company is stingy with the meat. The manager offered me another sandwich, but I declined. This was my first time patronizing Jimmy's John and mostly likely the last. read more

Jimmy John's - My sandwich.... - Sandwiches Near Me - Fort Worth, Texas

I guess I don't speak English or something because all I asked for was the new buy a sandwich deal and get a drink and chips for $1. I selected the bootlegger but somehow that led to making two full size sandwiches which I did not ask for. I added a cookie but do you think the cookie was in my bad?? Nope. Since they made the sandwiches I went ahead and just paid for them but never again will I walk in and order from this location. Matter of fact I will just stick to online orders so a small meal won't seem like rocket science. I was so disappointed. read more

Bread was Very dry very selfish on meat portions , 1 drink and two sandwiches & 2 chips $25.00 we were very hungry so we just ate ‍ but we'll never ever come back here again , service was terrible. Place very cold like they are to cheap to have a little heat. Jimmy you are Over rated. Not worth it. Stay make your own. read more

Jimmy John's - Jimmy John's - Sandwiches Near Me - Fort Worth, Texas

absolute horrible service , didn't greet or even start on my order until i said something. The African American girl with an orange hair wouldn't give any attention to customers couldn't stay off of her phone absolutely unacceptable there should be a manger at all times while teens are working its absurd she sat my sandwiches down and walked away no bag didn't give me my cups nor my receipt! yall need to do better read more

Normally love jimmy John's but stopped over here day after Thanksgiving for two sandwiches. Road-tripped through the town on our way to pick out a puppy for my son. Great joyous trip was dampened by the bigger white lady working here, I'm not sure if she the store manager. I asked for peppers on the side since my son can't take the peppers spiciness. I asked for extra mayonnaise and one extra side of peppers before we hit the road. This woman's level of stinginess was Grinch level. She said I could only have one since there was "double portion in one" and would be charging for the second. I asked why since I was having two sandwiches. She proceeded to argue with me when I said no other location has ever charged me but happily gave me another with a great service attitude. She went on to say "Well we are a franchise.." WELL ITS NO WONDER YOUR FRANCHISE HAS HORRIBLE REVIEWS. Avoid this one and drive a few minutes extra to avoid grinch like service this Christmas. Sure wish I had more peppers to finish my sandwich in style. Ps: she offered after I said she was sure being stingy. I declined. Keep your peppers, change your service mindset or lose more business $$$ read more

Jimmy John's - a person holding a plastic cup - Sandwiches Near Me - Fort Worth, Texas

One of the worst Jimmy John's I have ever had the unfortunate pleasure to visit. If it's in-store, they're going to mess your order up in your face and argue you down to fix it. Delivery takes 45 minutes plus when you are less than 2 miles away from the store...today I got my Coke and it looked like someone drank out of it. They really need new staff and or management. read more

Jimmy John's - Fountain Coke - Sandwiches Near Me - Fort Worth, Texas

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The place is clean and sandwiches are well-made. The guy who works there is a very nice gentleman however, the girl that works there with a mask is horrible. She she's rude doesn't listen and has poor customer service for that reason I recommend you go somewhere else. read more

I BIT INTO A PIECE OF PLASTIC! When I called to make them aware of this issue, the guy working there told me "yeah it was probably a piece of packaging" Yea...Well i assumed that much. Considering this is a food establishment, they should have been paying better attention. Had it been a smaller piece of plastic, or had this been given to someone else (perhaps a child) in some crazy freak mishap someone coulda got hurt or died.. Careless read more

I pulled up to order a sandwich at 3:58, the door was already locked for a 4:00 closing time. I worked in the customer service business before, and you didn't lock the door until at the posted closing time. I won't be back to this location. read more

You can ALWAYS count on Jimmy John's speedy service and their delicious sub sandwiches. Went in there the other day in a hurry, and was in and out in less than 3min. ALWAYS reliable and consistent. read more

This is a fun place to go but not a fan of the cold sandwich. Something I can very easily make at home. The pickle thought that came with the sandwich was good. Staff was fun and greeted everyone so energetically...just makes you feel so special! lol read more

The manager here apparently says he is the owner. And I guess that's why this location sucks! Don not order from here! He is rude and does not make your order the way its suppose to be. And when I called to let them know the order was made wrong he did not like that and also did not refund me like he said he would and when I call this location NO ONE EVER ANSWERS! so now I'm going to cooperate! And they are super slow at this location!!!! read more

Most pleasant experience I have had with a Jimmy John's to date! I was missing a receipt for my boss' expense report and it was a fairly high amount. After calling another JJ location - who rudely informed me they were not the ones - I tried this JJ. Courtney was very helpful and kind. She found my receipt right away even though I did not know the delivery address or the name of the person who ordered. I had my receipt within minutes! Keep up the good work store #751! read more

Took 45 minutes to have my sandwich delivered just 3 minutes down the street. Didn't even put everything on my sandwich that I wanted. This place used to be fast and consistent, but lately they're slacking. read more

We came in to place an in store order, no greeting, we just ordered and waited for our food. About 10 minutes after ordering we still didn't have our food, so my husband went up to the counter to see if they were working on it. The employee making the sandwiches was taking a FaceTime call and wearing his AirPods. He had his phone on the cutting board, he dropped deli meat on top of it, so he picked up his phone and put it on a higher shelf. He put the meat that fell on his phone back into the sandwich he was making and put his phone back on the cutting board, didn't miss a beat on his call though. read more

Don't order Delivery from this place!!! Supposed to be "freaky fast" more like freaky slow! Called after 45 minutes of waiting for an update online and the guy says he has no idea how long. Gentleman on the phone was not nice at all sounded like he didn't enjoy his job read more

I've tried this location twice and both times, weren't good. I order the Big Italian and always ask for extra mayo, oil & vinegar and cut in half. What I actually get is the big Italian DRY uncut, IDK why this is so hard? And the bread is always hard, never has it been soft. I've been to other JJ's but this one I will stop ordering for delivery and try to go in and see if that makes a difference. If not Jersey Mike's is pretty much next door!!! read more

Have ordered from this location twice before with no issues. However, as a former driver for this company, I can confidently say that my previous experiences DO NOT make up for the poor customer service I received from the staff today. Received a confirmation email at 1:42 (after the general lunch rush) and the store location is 4 minutes from my delivery site. Order hadn't been delivered after 20+ minutes (I have a 30 min lunch) so I called to check. Hadn't left the store. Regretfully had to cancel. At which point the employee on the phone mentioned the money already having been pulled from my card. Ordering online is a preauthorized transaction and should be registered as pending. Because of that statement I asked to speak to a manager and was placed on hold for almost 4 minutes. When the "manager" answered the phone (she did not state that she was the manager and I have doubts that she was), she immediately placed me on hold again, was obviously uninformed on the situation/nature of my complaint, was unreceptive to my concerns-and then to top it off, she took on a condescending tone while still being painfully unequipped to satisfactorily answer my questions regarding my credit transaction. read more

They have gone above and beyond to make things right. Not only are they sending me my previous order free of charge, but they are also providing a 30-piece platter for my coworkers. Thank you Jimmy John's for proving you care about your customers. read more

Horrible, super slow service! Staff has horrible attitude. I will not be back. Don't waste your time or money

I love jimmy johns, this location has always got my order right and to my door Freaky Fast. The app works great too !,.... keep on keeping on JJ's read more

They claim to deliver in a 3-5 mile radius but do not actually do so. We live 3 miles from the store and they refuse to deliver. Contacted their corporate office but they didn't seem to care. Strange that a company that claims Freaky Fast Delivery really doesn't deliver much at all. Ordered from PIzza Hut thy is in the same parking lot as JJ Friday night and they delivered to my home. $38 missed sale due to lack of advertised customer service. read more

Jimmy John's seems like the current sandwich place to rave about around here. In fact, they even hooked my wife with whatever sort of Jedi mind trick they're using. She insisted it was one of the best sandwiches that she ever had, and that I had to try it, so I did. I had the Italian sub (I think it's called the "Vito,") and can describe it in one word: Ass. That sums it up for me, but I guess I owe it to anyone who is reading this to be a little bit more specific. The bread was gross. It was soggy and old. Plus, I hate their little thin-style sub sandwiches. The meat was nothing like it was supposed to be. The capicola tasted like $1.99/lb bottom-of-the-barrel grocery store ham. Yeeech. What makes things worse is that my wife continued to be influenced by whatever sick and twisted spell that they put on her, insisted that I must've just gotten a one-time-bad-sub, and made me go back. I ordered the same thing. Being that Jimmy Johns is a chain, their #1 goal is to be consistent, and they are good at THAT. I was paying more attention to my sub this time. In addition to my aforementioned gripes, whatever spices/sauce they put on it (I was expecting just Italian dressing/oil and vinegar) tasted like human waste. OK, I must admit that I don't really know what human waste tastes like, but it can't be much different than a Jimmy John's sub. Fool me once, shame on you. Fool me twice, shame on me. This place is ass. I am never going back. Never. read more

Ok-fast! Maybe too fast because if they're not paying attention(or you're not watching them) you may get more condiments than you were hoping for. Like my husband never wants lettuce or tomato, but there has been once or twice that he got it anyway. Bread is great-if they had terrible bread, I'd really never go back here. Sandwich meat is just average. Absolutely nothing special about that part. And the toppings are just regular, can get anywhere, toppings. So it's clear they don't go out of their way to add awesome ingredients to make you the best sandwich, they just want to make you an average sandwich REALLY FAST. read more

I love Jimmy Johns. They slice the meat in-house every day and bake the bread every morning. You can't find that kind of freshness at most sandwich shops anymore. However, this is by far the slowest Jimmy Johns I have ever visited. I live right down the street so I was excited to have it near by but if you walk in to order a sandwich, they take entirely too long. Also, the people that work there don't give a shit about the product or providing pleasant service. They slap the sandwiches together, slowly, and don't put any effort into making the sandwich with any quality whatsoever. I have decided I will not visit this location anymore. My sandwiches have been made wrong numerous times and I can't really trust them to deliver the correct sandwich either. I don't want to give the ownership or management at this location any more support. I post this review as a former employee of a different Jimmy Johns location. I love the place. I just can't waste my money at this location any longer. read more

I love Jimmy John's mainly because they put sprouts on the sammich, also provolone cheese. Coming from Seattle, the Jimmy John couriers were always so friendly and lightening speed fast. The folks at this location weren't friendly at all and wouldn't even cut my sandwhich in half when I asked. Call me picky but I'll be going somewhere else to spend my $7 bucks...thank you but no thank you Jimmy John's. read more

Very disappointed with my visit. No cheese options, no bread options, too much mayo. Me and 2 other family members went there to eat for the 1st time and our sandwiches were so bland. Now we know why the price was reasonable. If only the food was half as good as the menu was to read! read more

Food is great! Always friendly service and willingness to help. The issue is the freaky fast. Everytime I order after 11am it takes about 45 minutes or sometimes way longer to recieve my lunch. Which is annoying when the company is all about fast delivery. I know that during lunch hour is probably really busy for them. A Delivery notice of wait time should be posted if delivery will be longer than 25 minutes. I only get 30 minutes for lunch so if i order 30 minutes in advance i should recieve my food. Hangry..... read more

Fucking pathetic I placed my order and it's hasn't been delivered can't believe it takes a hour to deliver to a 7 min drive I called and got placed on hold I've been on hold for 30 mins now this is stupid. read more

So this place is rather upsetting you can't build your own and on top of that they charge 1.75 for each extra meat I will surly never eat here again read more

Jimmy John's - the menu of the restaurant - Sandwiches Near Me - Fort Worth, Texas

I ordered the turkey slim for my grandson, the #14 and the # 4. After I served the sandwich to my grandson who asked if I would put pickles on it, I returned to the counter and asked if I could have a few pickles. The immediate reply was "sure but not on the side". They would only place these precious pickles on the sandwich themselves. OK, I go get the sandwich and hand it to them. Oh we can't put pickles on THAT sandwich. It doesn't get any freebies. In order to get pickles back to my table I had to bring one of the other sandwiches back to the counter where she placed them in perfect order on my sandwich they were not supposed to be on. My first and my last visit to Jimmy Johns. Too bad, the sandwich was pretty good. They have hiring signs posted outside. Maybe they can hire another manager that can think past the precious pickle rule and not lose a customer in the process. read more

The corporate/franchise sandwich joint thing is very overplayed, a proverbial dump of processed meat, day old previously frozen bread and the same sandwiches with different names. However, if I am going to get one, like I did tonight, I suppose it will be Jimmy John's. We ordered online, fairly simple process, and they were ready when we got there. Not a bad price at $12 something and you get a lot of sandwich. And I appreciate that they had 7 grain whole wheat even though the white bread tastes 20 times better... read more

I love me some Jimmy John's! I stopped at this location after a Rangers game on a recent visit and was not disappointed, a freshly made yummy sandwich that met all my expectations. read more

Jimmy John's - Look for this place ! - Sandwiches Near Me - Fort Worth, Texas

Freaky slow. Waited 10 min for a Turkey & Avocado that had 2 smears of avocado on dry bread. Save your money...

Our family loves Jimmy John's. We've been to this location a number of times, admittedly never during a weekday lunch, and we've never been disappointed. It's always been fast and our order has been exactly as ordered. We haven't ever had delivery. I do find this location tricky to get in and out. If you haven't been to Jimmy John's, this is a cold sandwich shop. They slice all their meats in house. Their sides are chips and/or pickle wedges. It's a simple, but delicious menu. read more

One of the best sandwiches I've had in all of Fort Worth! The bread was freshly baked (and not via quick oven like Subway), the veggies were fresh and the meat actually had a little spice on it (not just opened from a package and thrown on the bread like a lot of other places). I had a turkey/ham club and it was just the right size and had the right mix of meat-to-veggie ratio. The workers were VERY fast and courteous. They had a nice "assembly like" running and we order 3 sandwiches they were all ready and we were out of there within 5 min. They also have there own branded chips that are quite nice (they are like Kettle Chips). They offer online ordering both for pickup and delivery! Catering is also available at a pretty reasonable price. For the price you pay, you get a NICE deal - Less than $8.00 for great sandwich, large drink and bag of chips. I believe this location is only about a year old or so. read more

I work for a government agency less than 2 mi from the location and of all the times I placed an order the longest I've ever waited was 10 min and that is during lunch time. Today I placed an order prior to my evening meeting. 20 min after the order was placed I called and was told the driver left 7 min ago. Mind you we are less than 2 mi away so if he left 7 min ago he should've been pulling up. I called again and was told that there is no guarantee on delivery time and just like we get busy they do too. I asked for a refund and was told that all she could do was void the ticket and it would take 5 days to show up on my card. That is what a refund is but I knew she was attempting to be an ass albeit it unintelligently. Jimmy John's motto is Freaky Fast so although not a guarantee of delivery time. read more

I tried the place again and it takes 1 hr and 20 min to get a sandwich delivered less than a mile away ...... fuck this place it ruins my lunch with no apology we will get there when we get there aka not freaky fast! Fuck you Jimmy johns I want my money back couldn't even eat my lunch cause y'all took so long read more