This is one of the cleanest Jimmy john's i have ever been to. My sandwich is always made to perfection and very fast. The customer service is off the charts, if you haven't visited this location in a while i suggest you give them a try! read more

I returned to Jimmy John's to show them that the BLT I received had uncooked bacon on it. Which to me, is a health hazard, but at a bare minimum is worth a refund or replacement. Instead, I was told there is nothing wrong with the bacon. Take a look at my attached photos and tell me you'd eat that bacon. I've had, 0 exaggeration, 500+ BLTs from Jimmy John's. Never once has the bacon tasted like this, been cold/soggy to the touch and had zero evidence of being cooked. They DID NOT replace my item. Instead, telling me the bacon looked perfectly fine to them. A complete joke! read more

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Jimmy John's is my to-go place for a quick sandwich for lunch if I am having a busy day at work. The staff are always very professional and on top of things with each order. From the time you place an order to when you pick up your sandwich, it is a streamline process that expedites the time of each order so that you get your sandwich in less than 10 minutes, sometimes 5 minutes. It's very rare that I have had an issue with my order at Jimmy John's, and when I do, they fix it right away. I love the delivery service to your home for sandwich orders because it is quick and saves me a lot of time on busy work days. The sandwiches are phenomenal and of high quality at all times and always fresh!! The customer service is always top notch and I can tell the staff always take pride in their work. Jimmy John's is an excellent place and I commend them for continuing to produce a great product and delivering wonderful customer service each and every time I go in to get a sandwich. All the sandwiches are excellent, especially the chicken Caesar wrap and the beach club sandwich. Thank God for such a great sandwich! Praise the sandwich gods for giving us Jimmy John's to enjoy on a daily basis! read more

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S....L....O....W...... Don't go or even place a mobile order if you don't have an hour! Everytime we go or place an order,takes forever and never have enough staff. read more

I would give them zero stars if I could. I specifically ordered a sandwich without mayonnaise and without oregano it had both on there and it was so messy and sloppy. I couldn't even eat it. I ended up having to throw it away and wasting all that money, I will never go back. read more

I never had delivery from jj until today. The are FAR FROM average delivery speed"whats freaky fast". SUB was missing my jimmy mustard and pickle was not fresh/expired, lemon aid was ok My Order arrived 1hr after placed and my work is five min from their location. read more

Jimmy John's - Never again will I tip them - Sandwiches Near Me - Indianapolis, Indiana

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Best location I've been to. Not to mention - one of the best fast food experiences I've ever had. The service was phenomenal - the employees were mostly (if not completely) men, who usually act like they don't care. However, these guys greeted me with a friendly smile when I came in, took my order quickly, made my sandwich even quicker, and cracked a joke about my order and made me laugh (i got extra extra Jimmy peppers... the guy said "JJblt! With SO MANY Jimmy peppers"). At least three people told me to have a good day on my way out, including someone who was mopping - they didn't even need to say anything to me. These guys totally made my day. I will be back! read more

stop putting food in their mouth straight from the assembly line behind the counter. It's unsanitary. Hand to mouth to my sandwich. gross.

This is one of the worst JIMI JOHNS. I placed a online order it took over 2 hours to get @12:43 and did not receive until 2:50 pm. Crazy part I live 5 mins away. Customer Service is a fucking joke. This place is independently owned. So basically they don't give a fuck when you get your food. Asides from that my sandwich was soggy. I spent over 30.00 plus tip. I was completely shocked. I will never do business at this store again. read more

Jimmy John's - Sandwiches Near Me - Indianapolis, Indiana

Get this almost everyday for lunch! Delivery is usually 15-30 minutes after ordering! read more

Jimmy John's - Sandwiches Near Me - Indianapolis, Indiana

I go to this one all the time and everyone is pretty nice! I tried a wrap tho, and wish I stuck w/ my sandwich. Caesar wrap on the salty side. read more

Jimmy John's - Caesar wrap, not my preference - Sandwiches Near Me - Indianapolis, Indiana

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This is my favorite Jimmy Johns, the employees are incredibly nice and helpful and even when they are shortstaffed and slammed it's still freaky fast! They go out of their way to be friendly and every time I go in there I have a great experience. I've even gotten delivery a few times from this location and the drivers are very fast and very kind. I highly recommend this Jimmy Johns, and the food is always fantastic! read more

Placed an order through the app to pickup and waited inside for 15+ minutes just to find my receipt sitting next to the cashier and then had to wait another 20 minutes for my sandwich to be made behind a giant queue of other receipts put in front of mine read more

I ordered the veggie on French bread, so fresh! Veggies were crisp and fresh. Very Courteous employees on the phone and at delivery. And chips and a drink and you got an awesome meal! read more

Rude customer service, food was over an hour 1/2 to get. Manager said he don't care about his job that they can find someone else to come do his job and that he don't care how long people have to wait for their food and advised me it's been a two hour wait for the last 8 months. read more

I have been stopping in here on and off since moving to Indiana. When my fiancée and I are zapped after work or a long day of activities, we usually default to Jimmy John's for some sandwiches. The food is consistent and the customer service, initially, was just adequate. However, the Jimmy John's in Nora just stepped up their customer service game. Recently, I was riding my bike and hastily trying clip my shoe into my pedal. I missed my pedal and took a good chunk of skin off of my ankle. The wound quickly began to bleed and get messy. I decided to step into Jimmy John's on 86th for some help. I initially asked for a napkin and was provided one. I went outside and blotted the cut. I quickly realized that I needed some more napkins. As I went inside to ask for more napkins, an employee named Angelo asked if I wanted some Neosporin and a Band-Aid. I said "Yea." Angelo instructed me to use the bathroom to clean my wound and he would go grab the stuff. I followed Angelo's instructions and returned to the front counter when I was done. A kind employee named Lauren handed me a large bandage (the expensive kind) and some Neosporin! I patched myself up and continued the long bike ride I was itching to do all day. Good customer service goes a long way. Thank you Angelo and Lauren. read more

Jimmy John's - Sandwiches Near Me - Indianapolis, Indiana

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JJ's is right down the street from my place of "business," so many of us enjoy their great sammitches. I have a few personal favorites, but I tend to gravitate toward the Hunter's Club or the Beach Club - both are filling and delicious. I must also comment that the service has always been fast and friendly. It's amazing how quickly the sammitches come to the counter - they live up to the "freaky fast" moniker. About a month ago, I used JJ's for a large order for my company and everything turned out perfectly. I used their online ordering system and it was very easy. Well done. Keep up the great work! read more

You order from Jimmy Johns when you're short on time but still want something decent, right? Well forego this location. I Work for a large employer in the area and learned that this was the wrong location to order from! They're delivery is the complete opposite of freaky fast. Ordered at 12:56, called to check on it at 1:42 and was told it would be there in 10 minutes. Called back to cancel the order at 2:05. I could've driven there 7 times and back in that amount of time! There are two Jimmy John's in the area, I'd recommend going to the one at Keystone. It's where I meant to order from but chose the wrong address. read more

I've never had an issue with any of their sandwiches, and service is usually good when you go in the store. However, their delivery is atrocious. To help paint the picture, our house is 1/2 mile walking distance from the store. On multiple occasions, we've waited 2 hours for our delivery. We no longer order for delivery - just go in store and take home. read more

I always get delivery from this JJ to my office, but today I went and got my sandwich from the store. My #9 with no mayo and no cheese was PERFECT. I feel like they just knew exactly how much Italian dressing I wanted, which was soaking the sandwich. I am so happy with my sandwich, I could burst, well from that or because the giant subs are huge! GET HOT PEPPERS! read more

The subs/food is great for anyone.The signs are entertaining they'll keep you busy reading them.The staff is great.They are really nice people.they have great air conditioning.And a bunch of choices on the menu.Lots of parking.Easy to get to bike or car.It's right by the Monon. read more

Jimmy John's - Menu of jimmy Johns subs they are so good - Sandwiches Near Me - Indianapolis, Indiana

I've just moved back to Indy after 40 years in the Rockies. I've never been to a JJ, but have heard of them. Saw online that a Italian Night Club would be to my liking. In a nut shell...ample meat, tomatoes fine, lettuce VERY minimal, mayonnaise minimal, onions minimal, asked for yellow mustard...got NONE, asked for peppers on the side...got NONE. $7.90. I will say, they were fast. Too fast maybe? It was basically a 'meat only' sub. I'll stick to Subway where for the most part (for the same price) I can order a BMT with double meat, and...AND better orchestrate the additions to my sandwich. Green pepper, black olives, chipotle sauce, etc. (other things JJ does not offer). I can say "please put more lettuce on" at Subway. I can get a little cup of peppers on the side. I was very happy with the meat on the JJ sub...just not at all happy with what went also on the sub. read more

I believe this may be the third Jimmy John's I have reviewed, I may be obsessed. Anywho, this isn't my favorite location but still a solid option in the area. Good: Fast which is awesome when grabbing a quick lunch, they get the orders right, mostly friendly staff, food is so tasty Not so good: Getting in and out of this place when busy, argh, it can get so crowded at the intersection going into their lot and you can get stuck in weird spots trying to get out. I have almost been hit here at few times. Try parking around the back/side to make it a little less stressful. Staff sometimes seems new and confused and mildly rude, this isn't though and I am guessing it is just due to turnover due to the fact they do hire a lot of teenagers. read more

Best JJ's in town and it's not even close. I am a frequent customer at several Jimmy John's around the city, and this one is in a league of its own. I order pickup on the app multiple times per week and if it's not ready when I get there, which it usually is, I never have to wait more than a couple minutes. Friendly staff that crafts premium Jimmy John's sandwiches. read more

Well at least they got the sandwich right So first time here and I can tell it was the employees first day. I ordered my normal #16 with no tomato and with hot peppers. Can you guess what I got? No hot peppers which the girl at he register needed help to find and with tomatoes. Obviously the sandwich is correct but it's not what I ordered. More annoying than anything. Disappointed. read more

What a fn mess... this place takes an hour to deliver "freaky fast" sandwiches and then doesn't even apologize, offer refund, or discount on future purchase. I understand things don't always go the way, but at least make an attempt to make it right. read more

I've never sat down to eat at this Jimmy Johns, but I order it to be delivered to work quite often. It's always fast, always fresh, and it's always made right. good job. read more

This location itself is ok and the food is fine, but recently their delivery service has completely dropped off. I live 4 minutes away. One order I had to call an hour and a half later. They claimed that the sandwich was made and on the way and was delayed because a delivery guy got a flat tire. 3 hours later, still no sandwich. After that I gave up and it simply never showed up at all. Getting a refund was a total pain in the ass too. Today I called over an hour after ordering and they told me again that it was made and heading out the door, but going to be another 25 minutes, which is what normal delivery time should be. I'd put money on it that the sandwich wasn't even made yet. Might as well just drive anywhere else and pick up food. I think I will be ceasing to order anything from this "Freaky Slow" and "Lucky if they even show up" location. Case in point, look elsewhere. Not well managed at all. read more

My coworkers and I have ordered from this location a few times, and have had mixed service. Today I placed an order (outside of typical lunch rush times) and it was not delivered until an hour later. The driver also forgot my drink, which I then had to wait another fifteen minutes for. Definitely not Freaky Fast. read more

Don't order from here if one drop of rain sizzles on the scorched earth. They are ill prepared for rainy days. Case in point, I ordered my sandwich an hour before my lunch break. I've heard horror stories from coworkers about their meal deliveries taking an hour, so I thought I'd be pretty good. Over an hour later and 15 mins into my lunch break, I called to check in on my food. They couldn't even tell me if my food had been made or not. After some back and forth with some teen with attitude, he quickly said "it's been made". Ok. After he couldn't tell me, magically he changes his mind? No, that was to placate me. He asked if I wanted to cancel, and I said yes. Then he asked for my address and said ok. I left to get other food, and they delivered my sandwich while I was gone. 30 minutes after I called. The delivery guy told a coworker it was on the house. So, not being an idiot, I watched the charge in my bank account go from pending to complete. I called today to get this corrected. Initially, my option was to get a free sandwich at 6:30pm (GM's option.) The manager (not GM) kept saying "today", so I asked if I could only get a free sandwich for today when I'm at home when they're by my work. She said it expired in a week. She asked if that was ok. I said it wasn't. So now she has to email someone higher than her GM to get me my refund. This is some ridiculous crap I'm bring dragged through for them to make good on this. So far it took 2 hours to get my sandwich and then at least five days now to try and get my refund they promised. I will update. Big thank you to manager Jared for being the first manager to apologize after speaking to three people. Update: It took nearly a month (ordered 6/23, refund received 7/18). It was also the incorrect amount but F it. Never ordering from this location again. read more

I'm five minutes away and it took 30 minutes to get my sandwich. I could have walked and I called back to see what's taking so long and the young man answered the phone clueless. read more

Very clean location! This must be the nicest Jimmy John's I've ever been to. Very well kept. Good service and fresh food as usual. We'll be regulars as we live nearby. Thanks JJ! read more

No bueno. I've been eating JJs for years & years and my first experience with the Nora location was simply frustrating. Its bad enough when you're at work & about to take your lunch because you're STARVING but the girl taking your order on the phone doesn't know how to add chips to the order. She said she would create a separate order for the chips but when the delivery guy arrives w/ the sandwhich - no chips! I had to call twice to confirm the chips were being sent. Both times the person on the other line (different each time) was rude & short with me. The chips finally arrived...over 30 min later. Way to live up to the "freaky fast" service MOST JJs are known for. Shoddy customer service all around and the sandwhich (beach club, what I always get) didn't even taste as good as usual. read more

I ordered delivery & it took 25 minutes to get the food. It's 8 minutes away. If they're "freaky fast" like they say, than it wouldn't take this long. Also, my total was $13.08, and I gave the woman a $20 bill. She than walked away without giving me my change and I asked her where my change is. She than stated that I didn't ask for change back. I SHOULDN'T have to. You should automatically assume that the customer wants their change back. If I could give this place a 0/5, I would. But I can't. read more

My office orders Jimmy John's delivery from this location multiple times a week. I work at the front desk and take all the orders to my coworkers once the food arrives if they have already paid. Yesterday, when the delivery guy placed the food on my desk, he tried to grab the end of my straw which is attached to my tumbler that I keep at the front of my desk. At first, I thought it was an accident, so I moved my tumbler out of his reach to give him more room before he could touch it. We talked for a moment, and then he tried to grab the end of my straw again. I moved it again, closer to me, before he could touch it. My coworker came up, asked politely why it took an hour to get the food. He explained why and she paid him without wanting change. He turns to leave, grabs the end of my straw and walks out! He did not take the straw, just grabs the end where I put my mouth and did not say anything. I was shocked! I called this location shortly after he left to report what had happened. The manager asked if I got it on video. I said, no, I work at the front desk and do not have my phone out recording what is happening. He then said, I guess I will have to take your word for it. I re-explained the situation to him making it clear that this was my personal cup, not something from Jimmy John's and that I was shocked the employee behaved this way. I told him, I just wanted them to be made aware that the employee did this. I did not ask for any compensation or demand he discipline the employee. He finally apologized, thanked me for letting him know and said he would talk to the delivery guy. I have no idea if he actually believed what happened, but I feel like the manager did not take me seriously. What the delivery guy did was completely out of line and should not be touching personal items on people's desks. I would advise people order from a different Jimmy John's location. read more

this has been some of the worst service i've ever received. my order has now taken a whole hour just for it to not even be here yet. the location is 5 minutes away...horrific. the lady on the phone lied and told me it would be here half an hour ago and after calling back someone had told me that the phone call never happened. i'm disgusted. my little sister is starving read more

I used to have this Jimmy John's deliver to my office when I worked in the area. Haven't been in Nora for over two years. I now work for someone else and our office is in Fishers. However, I had a meeting in Nora that day so I stopped by the Jimmy John's. My old delivery guy was working the register and...still knew me by name and knew exactly what I wanted...AFTER 2 YEARS!!! That's incredible. Kudos to him and this Jimmy John's. read more

This is a difficult review to write, since the food itself is always great. Very fresh and incredibly fast. However, if you're looking for "friendly" service, this isn't the place. Caveat: this only applies SOME of the time (we're there between 5 and 7 pm) and with just a few of the employees. I'm talking about no greeting, no smile, no thank you...just a sort of glare while you stammer out your order. And when sandwiches are ready and you've paid, you ask "sooo...where are my sandwiches?" And you're told "oh, they're down there" - she points to other end of counter and resumes her conversation with colleague. If you want a bag or napkins you're summarily told, "they're down there". Might seem petty to some but it's not to us. And we're going elsewhere for subs from now on. read more

This place at one time was ok. Recently the have screwed up my order and today didn't deliver it. No call from them, no show. I am out. Subway is just down the street. read more