Not fast. Not freaky fast. They talk a lot when taking the order. Accuracy good. But I feel nervous they might get it wrong. Ambience, seems like they are just doing the job. I miss subs so fast you will freak. It's on their shirts. read more

So I saw all the reviews and was like, these people are so whiny. How bad could a Jimmy John's be? While the food seems fine, it took 35+ minutes for them to make our sandwiches. At that time frame, I'd sort of rather be at a real restaurant, ya know? Not quite "freaky fast." read more

Really dislike giving 1 stars, but this one is worthy. Hear me out. I get that this is a difficult time for everyone. I get that, as a delivery service, this vendor is likely busier than they ever have been before. Two things that no one had control over. Here's the problem. When it's going to take an hour and a half to deliver, figure out a way to let us know. A phone call 45 minutes into our wait was answered with it should be delivered. It was not. I called at the one and a half mark and again was told it was delivered. It was not. I asked the young man on the phone if I could speak with the manager. "Call back tomorrow." I asked if I could have his name so I could tell the manager that I had talked with him. "No you may not." We now have our food. I am looking forward to calling tomorrow. Hope this helps. read more

Don't bother to drive here from the highway if you're traveling through Madison. Stood for 10 minutes and they didn't even try to take my order. Then, when other people walked in, they walked over to the other register on the other side when I was visibly standing in front of the one closest to them. They helped two other customers, and didn't even ask me if I wanted anything. I left. Not impressed. Super slow for being "freaky fast." read more

Came here at 7pm Friday December 22nd and they are closed. Website says 8pm! I see people inside just hanging out behind the counter.

Literally locked up early before close time I get if you don't want to stay open but then change the hours don't just lock guests out

Unfortunately, this store is never open. Despite employees being inside, it has happened 3 different times where they stated they were closed. The hours on Google do not reflect when it is open. Call in advance or else go to the other sub shops down the road. read more

Y'all done got crazy raises and your still mad you making sandwiches ? Get a better job n stop being bitter ! learn customer service while your at it read more

I just love a great sandwich. My "go to" is the Italian night club with hot peppers. It's a really good sandwich! Delivery as promised is always quick and makes for a convenient way to get lunch while working. They braved some pretty nasty weather so I didn't have to! read more

Great service and my sandwich came out in a second! Fastest Jimmy John's I have ever been to with by far the best service. The cashier also asked me if I wanted to sign up for the Jimmy John's rewards. Thanks guys! The beach club is my favorite sub, everything was so fresh and tasted delicious. read more

So many times I have placed the order here. Service is bad. Guys are rude. Then comes delivery times... There is always an excuse that today I have less drivers, we have too many deliveries... It's always 45 min to delivery. Excuses... UPDATE: 2 hours. No delivery. Extremely Rude guy on the line. I called and said I wanted to place a new order but for tomorrow. Given its taking that long. He is here after 2.5 hours. read more

FREAKY SLOW!!!!!!!!!!!!!! Ordered delivery at 1:57 pm. ONE sandwich. Arrived at 2:45 pm. No apology. I ordered because I was STARVING and this is obviously unacceptable service from a business whose tagline is "freaky fast". Oh and my house is a 4 minute drive from the shop. My son was sleeping which is why I tried delivery. Never again. Never again. Do NOT recommend!!!!! read more

i LOVE jimmy johns so this revoew only applies to this location. but when i ordered a sandwich online at 5:08 pm it went through and charged me. i drove to the location and walked up and the door was locked. the lady inside said they closed at five when clearly on the app they were open. the lady wouldnt even come to the door. really annoying and upsetting all i wanted was a samdwich. read more

Food is good. Service depends on which one you go to. I went to the Columbus store and as the cashier was handing me my change, our sandwiches were being slid across the counter! We went to the address for this review. Food..Good. Service... Not. We walked in around 5:30. The place was empty. It was just my daughter and I. A single woman was behind us. There were three on the line, one at cashier and two making sandwiches. They took our order and their time on making our food. As we sat down the lady behind us sat with a bag of chips and a soda in her hand to wait for her food. Another lady came in and ordered as well. As we ate, the second lady was presented her sandwich. The first went to the counter to ask about hers and they looked surprised that they had missed it. They missed something alright. If you can get it, you will enjoy your meal. I recommend you go for the multi-grain bread. You can get a french roll anywhere. read more

Love this place. Best bread and "freaky fast" service. Can't go wrong for around 5 bucks.

I LOVE JJ's but this location is in a horrible location. I have been eating at any, every JJ's possible for the last 2 years. I drove around for 20 minutes trying to find this one and had drove past it twice until I noticed it (time was 630pm so it was dark). It is not well lit, nor is there a big sign. As a matter of fact there is no advertising along the main hwy or side street, it is just there in a strip mall parking lot. I am not bashing JJ's, but corporate did not do a great job on locating this one when the franchisee applied for licensing. I did get my favorite #14 from the menu, and will return when possible. Hopefully the online ordering gets up and running for this location so I may order online and not have to drive through the maze to get to this one. Thanks read more

You get a lot of meat on these subs especially for the price you are paying. The staff makes the subs very quickly and they are consistent each time I go there. The thing that I don't like is that they have closed the place a couple of times when they should've been open. read more

Staying at a hotel 1.2 miles away from this location. "We don't deliver that far away". Seriously?!! Three hotels and a bunch of car dealerships a stones throw from your store, but you don't deliver. My thoughts are that somebody didn't want to deliver close to closing time. Just tell me that, don't lie to me. read more

I stopped into this location and ordered a basic turkey sub. Upon getting to my destination I discovered they made me a wrap?? Sorry I'm not a wrap type at all. I called and spoke to the manager who was very helpful and apologized for the error. I asked if they would deliver me one since I basically wasted my lunch time going there and then waiting to get my sub. I'm not happy that I had to eat my lunch at my desk but the manager delivered it himself and was nice to deal with. read more

Still love the Club Lulu sandwich, but the service here can be hit or miss.

I go there a few days a week for lunch. Good food, usually super fast. They remember my "usual" sandwich. Music is usually pretty loud, but it fits with the energy level. read more

We just ordered from this JJs for my office lunch (company orders from them and Milio's regularly because they're fast and deliver). It's been an hour since I received confirmation, so it's not living up the "freaky fast" promise. We're all having to delay lunch until it gets here, so we're not super thrilled with this experience. I'll update on our next order, they're usually great. read more

This location is a lot of things, but "freaky fast" is most definitely not one of them! I've been waiting over an hour for delivery so far. The delivery drivers are usually nice and apologetic about the wait. My food has always been good and they've never screwed up my order. So I just called to cancel my order and after a long pause, received a lame apology for the delay because he didn't have a driver on until noon - an hour ago. Not my problem. I think I'm done with them. Very poor service. Update: The driver showed up anyway 1 hour and 23 minutes after I ordered (and 20 minutes after I cancelled the order). I told him thanks but no thanks but I'm not paying for that and sent him on his way... with my sub. He could've at least offered to let me keep it! I'm hungry. read more

Just tried to order a sandwich and I'm 2.5 miles away and they say I'm not in their area. Not cool Jimmy Johns.. Not cool..

The last three times I've ordered from this store it had taken over an hour and a half to receive our food. No apology for any of the deliveries. The latest time the food and bag smelled thickly of cigarette smoke. AVOID this location. read more