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    Portillo's Madison, Wisconsin - East Towne

    2.7 (194 reviews)
    Closed 10:00 am - 10:30 pm

    Portillo's Madison, Wisconsin - East Towne Photos

    Business Info

    PORTILLO'S MADISON, WISCONSIN - EAST TOWNE ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Outdoor seating
    Good for kids

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    Sophie Y.

    Stopped in for a dipped big beef with sweet peppers and a slice of chocolate cake. The sandwich was good, but the cake portion was noticeably smaller like about half the size of what I had back in February 2025. Same price at $3.99, but now only half the serving? Not sure if it's inflation or just a cutting mistake?!?

    Dirty bathroom and empty paper towel dispenser
    Wendy C.

    Dirty tables!! Dirty bathroom!! The person t that took our order was friendly and professional. We couldn't find a single booth that was clean and we got there at 4:45 pm. There is a side dining area and there was an employee sleeping at a table and the rest of the room was empty so we would have felt very uncomfortable sitting in there. After walking around looking for a clean table my husband asked if I wanted to eat dinner in our car?!! I wiped off a table and we ate inside. This was such a disappointment because we love Portillo's! Come on Portillo's Madison East clean up your restaurant!!!

    Chopped Salad

    I had high expectations when we walked in as the atmosphere and decor were great. The place was clean and the staff were hustling and putting out lots of orders. As we ate, we were all disappointed in the food. Basic food, nothing exciting. We paid $65 for 3 kids meals, an adult meal and a salad. This is pretty steep when you consider it's hot dogs and chicken strips. We all agreed-we will not return. We left dissatisfied and not having our tasty food itch scratched.

    Chocolate Cake Shake
    Mandarin Y.

    Always wanted to try this regional chain and was super excited to learn that they had locations in the Madison area. We decided to try their (Chicago style) beef hot dog, onion rings, fries, and of course we ordered their famous chocolate cake and chocolate cake shake. To be honest, the hot dogs and fries were alright. The hot dog tasted okay but the neon green relish was kind of off-putting and the fries tasted like they sat out for a while. Surprisingly, their onion rings were awesome. They were fresh, hot, and crispy. Their chocolate cake was moist and not overly sweet, I can see why they are known for their cake. The cake shake was equally good, but it was very rich. The shake kind of mellows out the chocolate flavor of the cake, but it paired well with their fried items. The large size can definitely be shared amongst a few people. Overall, food was okay, service was friendly and casual, can't say I would return again, one visit is enough for me.

    Chocolate Cake Shake Breaded Chicken Sandwich

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    1 month ago

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    Portillo's Hot Dogs

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    5 months ago

    My chicken sandwich was overcooked and salty. So much mayo that oozes everywhere and over powered the sandwich

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