Solid visit. I ordered a Turkey Tom sandwich online for pickup and went inside to get it. The interior seemed spacious and pretty clean. It wasn't clear to me where the pickup counter was, so I hesitated in line behind the family that had walked in in front of me. I appreciated that one of the employees asked if I had a pickup order, then my name (and proceeded to make or grab my sandwich - so I didn't have to wait for others to place orders). The sandwich wasn't ready and waiting for me, but I was still in and out of the restaurant in minutes. I was disappointed that the sandwich wasn't cut in half as I requested (since I bought it to be shared), but the other customization (adding a topping) was done. The sandwich was a bit messy but had the flavors and quality I'd expect from a Jimmy John's. read more

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employees suck, well one in particular. usually the girls are always nice but there is especially this one gay guy that works the drive through and is beyond rude every time i go. EVERY TIME he will mess up my order/ give me the wrong drink or something and then when i ask for what i actually clearly ordered he acts like im ridiculous and rolls his eyes. he instantly acts annoyed with you every time before you even order through the drive though speaker. this has happened atleast 5 times to me at this place i would not be leaving a review if it was a one time occurrence. he should be fired. making the entire place seem unprofessional when the other employees seem to work hard. read more

If i could give it a negative score, I would. The workers are rude, the sandwich had one small piece of meet and cheese crumbles like it was the last of the slice of cheese. Only about 1/3 of the bread was actually a sandwich. It was pathetic. When I asked for a reasonable sandwich, they were not going to remake unless I paid more. Finally, someone who had authority and wasn't laughing at me and the sandwich, gave the ok to remake it. The remake was still VERY small. This locaction and staff are a building of frustration. I will NEVER go back there again. read more

I've been to this location in the past, and always get a Beach Club, add bacon. It's always great. This last time we ordered the Big John (little John sized), and were very surprised to find only 1 tiny piece of roast beef on the sandwich. It was barely a sandwich at that point. Very disappointed, and will be going to Potbelly in Mishawaka from now on. read more

Jimmy John's - The Big John (Little John sized) - Sandwiches Near Me - South Bend, Indiana

Jimmy John's is always solid , good sandwich at a reasonable price. Fast service and clean restaurant.

This store...ugh They have new owners and obviously don't care about customers or employees. I've complained on the website but I just get told it's a franchise and they will forward my complaint to the owner. And no one ever contacts me. The last issue was me ordering a sandwich in the drive through and watching the young lady making it (I do believe it was the manager Mirage) eating things as she made it. I sat in my car and just gawked at her as she did it. She looked over and saw my look of horror and changed her gloves. As if that was going to fix the disgustingly awful thing I just witnessed. I was so shocked, I got my sandwich and threw it away. Good lord. Come on now. read more

This Jimmy John's is still bad . They still screw up orders And if u get a credit from a mistake And u go to claim it, forget it They don't have u in their system. WOW read more

Pretty crap sandwich from Jimmy John's for $6 or so. The people working were rude, as soon as I got up to the window she had to reask what I had ordered and the two boys behind her were chatting and cussing at each other. Terrible service but freaky fast sandwich, even though I would have rather waited for a better sandwich with nicer people. Won't go to this one again read more

Jimmy John's - #2 big John crap sandwich - Sandwiches Near Me - South Bend, Indiana

Food - standard Jimmy John's, which is to say decent enough. Although Jimmy John's is not a real developer of gourmet food. This restaurant did charge me more than what was listed on their drive through menu. The crew member said that they had changed their prices but hadn't bothered to change the sign. Funny thing, it was like this two weeks ago when I got drive thru. If a business won't take of its pricing, what else aren't they taking care of??? read more

went here to not go to micky ds...actually regretted it. The help was cordial and all, but bs ed with each each other to the point that I would have gotten my food faster delivered. Food not bad, but not worth the price. Will never eat here again. read more

Was hesitant to eat at this location given the bad reviews, and wish I would have followed my instinct and passed. Our order took forever, there was an obvious lack of leadership, so much confusion and arguing between the employees, and the quality of the food was terrible. read more

This store showed up slightly late to take sandwich orders at an event at The Tire Rack and turned around and catered the entire event (50+ People) for free! I try to patronize them when I can! read more

I head to this location regularly (and even drive an extra mile to avoid the store on 933) and they haven't disappointed me so far! My orders have been prompt, accurate, aand the staff has been friendly. Good location to go to! read more

My sister works at Jimmy John's and we were at Jimmy John's trying to use her employee discount but we had to wait for the manger to type it in he did about ten other things and we had to pay full price I'm very upset​ what's the point of having a discount if you can't use it read more

if i could give a zero i honestly would i asked for a little extra vinegar and oil and they put my sandwich what's seems to be like in the container of it definitely wouldn't recommend if it wouldn't have been dipped in the container of vinegar and oil it would have been a decent sandwich read more

I live 1.5 miles north of this store, and they said I live out of the delivery area. But, Papa Johns, who is walking distance from Jimmy Johns, delivers to my subdivision. How ridiculous. read more

Very disappointed. I went through the drive-thru and my order was wrong, it took a long time, and a saw a bunch of people standing around chatting. The window was open and I could hear them talking about non-work related things. When the server realized that I could probably hear, she shut the window. Too late! Totally not the brand that Jimmy John's is trying to project. Slow, Wrong, and unprofessional. read more

I am very close to them and I tried to place an order to go because I cannot leave the office and go and get food and they will not deliver to me, I even called multiple locations in the area and they still wont deliver to me. They need to expand their radius. read more

Staying at a local Motel 2 miles away and they won't deliver here! Not in some dive motel in the getto,but for some reason,they won't deliver here. I've heard similar story's about JJ before. What's Up with these guys!! Hell with em...... I'll spend my money with some other business that wants mine!! Good luck JJohns read more