the owners of the Traverse City locations are some of the kindest and most caring people I have ever met. They really helped make my daughter's Grad Party special. They are constantly giving back to our community, they also make a good sandwich Freaky Fast. read more

Jimmy John's is a great place. It's in our neighborhood so we go quite often. It's always very clean and the people that work there are awesome so are the owners absolutely recommend thanks for the great service guys.!!! read more

JJ has bread I crave. Ordered delivery sandwiches #12 & #14. Arrived on time and wrapped nicely. The quality of the bread, sliced deli meat, cheese, veggies was very good in each sandwich. I am a loyal customer. Would recommend :) read more

Jimmy John's - Beach Club #12 - Sandwiches Near Me - Traverse City, Michigan

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We ordered lunch for multi people in a training class; Sandwiches were great however delivery was over 45 minutes late and missing all the chips, pickles, straws. We will not use again... freaky SLOW read more

They need to be more descriptive on their bread options. I ordered the Wheat, and thought it would be as a Wheat sub...not a freak'n sandwhich cut in half. The description just says Sliced Wheat! Also, I see Jimmy Johns STILL does not offer any olives! WHY? What Sub place does not offer any Olives for their subs. I totally agree with Mike R.review. I try to give Jimmy Johns the benefit of a doubt, but I'll stick with Jersey Mikes from here on out. I can order Jersey Mike's from Door Dash, and get my WHEAT sub within 20-30 minutes. It took Jimmy Johns almost 45 minutes for a half sliced Wheat sandwhich?!! read more

I love Jimmy John's. The sandwiches are great. The employees are really nice. And if you ask nicely for more mayonnaise or anything like that, they would be happy to get you more of those in little packets. It's also not loud, and I'm pretty sure they have music in the background playing. read more

Jimmy John's - This is what I get. I don't remember what it exactly was but it had bacon, mayonnaise, lettuce, ham, and provolone cheese. - Sandwiches Near Me - Traverse City, Michigan

If you want fast service this is not the location to chose. I have stuck waiting 20+ minutes for a sandwich because of gigantic to go orders on multiple occasions. It seems like they could work in som counter orders while they are working on the to go and or warn people there is going to be a wait. But that not how they do it. read more

To be fair, it has been years since I had Jimmy John's. The food was good, but not what I was hoping for. My wife and I ordered the Tom Turkey subs, but we didn't know that when we asked for wheat, that it would be on regular sandwich bread, and assumed it would be a sub roll. My mistake and added that you can't do an option for toasting a sub or sandwich, I won't get JJs again. There are other sub places with better menu options. I feel really disappointed with JJs. Not the same as they used to be. read more

Starting to skimp on meat and size of the sub. And is 45 min freaking fast. I didn't think so earlier.

I ordered a pickup during busy lunch time, after the gentleman at the register finished his decently long line, he was attentive enough to ask my name to get my order to me right away even though I was waiting off to the side not paying much attention, I was not in a rush but it was very nice to be taken care of so quickly even during their busiest time. Amazing, kind, and efficient staff they have!!! read more

Our first time trying Jimmy John's. The bread is amazing. Our Turkey Tom and Big John Sandwiches were awesome! Hubby was impressed. The manager gave us a free sandwich which was also very kind. Service was quick and beyond friendly. We plan on being back for this visit to TC. read more

Tried to get a sandwich at 10:00 when they open and a man told me they were gonna open at 10:30 Instead. Whole situation was very unprofessional. The issue seemed to stem from laziness and lack of care for customers. Hopefully next time I go, they will allow me to get a sandwich when they say they are open. read more

I ordered delivery from JJ's after a long day and a wardrobe error on my work trip. (I forgot to pack shorts....ugh) The service was as advertised, very quick. For Vegans you can easily order online and omit the various dairy products. The options to add more veggies and toppings are quite nice (mmm sprouts), and can accommodate many tastes. They even have lettuce wraps instead of bread. My sandwich was tasty, delivered quickly and fresh. My only disappointment was I thought I ordered a sub, but my sandwich was on regular square bread. Which was fine, simply my mistake in ordering. read more

Jimmy John's - Veggie club, no dairy - Sandwiches Near Me - Traverse City, Michigan

I order from Jimmy John's frequently from other locations using the app without a problem. This location is not well managed. Tables were dirty, floor unswept. Nothing on pick up shelf when I arrived. There were 4 people behind the counter, so they weren't short staffed. No other customers in the place. The person at the order counter was Interviewing someone for a job. How professional. Stood waiting behind them for 5-7 minutes. Frustrated, I went back to the pick up counter. Waited there another 5 minutes. Looked over the counter and saw my name on the bag and took it. Still interviewing person when I walked out. No one asked if they could help me, place an order, pick up an order. Nada. To top it all off, the order was wrong. Don't bother using the app here. read more

I have been to this location 2 times, and both times, the owner was present. He is clearly interested in providing great food and exceptional customer service to his guests. The food was, as usual, very enjoyable and quickly made. read more

Best Jimmy John's I've been to! Not only is the food delicious, as usual, the employees are the nicest. The place is always clean and the service is fast and accurate. read more

the sandwich was fine. Why did I expect any of the 5 crew members there each with one task to do to take one second to even acknowledge me as a human. They took my order and made it with the least amount of eye contact and verbal exchange possible. I mean 110%. should I tip next time? Tell me Jimmy or John. I so wish for the acceptance of your staff. Did they spit in my sandwich? Now I can't go back....... read more

OK I tried the sandwich it's called Smoking kicking chicken sandwich it was good I tried it from yesterday it was delicious I try as a midnight snack I gave a four star rate read more

First of all, this is the cleanest Jimmy Johns I have ever been in. I love Jimmy Johns and their sandwiches with my whole heart and this specific establishment is just fantastic! The owner is the nicest guy. He's super fun to talk to and customer service is definitely top of the list for him. I recommend giving all of your business to this Jimmy Johns if you're looking for a fast sandwich and great service. This place stands out among the many Jimmy Johns in Michigan. read more

I like Jimmy John's a-ok. I don't have much to say other than: it's fast, it's fresh, and it's customisable so you can get out of there with a relatively healthy meal option. Sandwiches come on bread or as 8 inch subs. There's also a salad wrap option for those concerned about carbs (IT'S BATHING SUIT SEASON IN TC AFTER ALL!). I like the #16: turkey with bacon. I prefer the meat here to Subway, and Jimmy John's has done a recent push towards 'all natural' meats. The bacon is always extremely crisp, which I appreciate. The kids working the counter (truly: kids, I'm not saying that to put 'em down) are friendly and generally competitive when jamming as many hot peppers as they can into my sandwich. Appreciated, guys. My only main grumble is that they don't have dill pickles as options for their subs. You can't have it all but, my oh my, do I think my turkey could use a briney complement. Yelp note: if you're only mildly hungry, stuff that sub fulla veg and split in two...absolutely enough for a couple to split! read more

This is the best jimmy johns I've been to. No other location even comes close to how amazing this one is. All of the staff is amazing and prepare you food with lots of care. The owner is so friendly and whenever he's in there he makes sure you're happy and even gives you free food on occasion. Amazing restaurant! read more

The last sub I had took 1.5 hours. It was suppose to be a extra roast beef full sub. It had 1 slice of beef, the bun was so stale even my dog wouldn't chew it. The rest of sub was so soggy the bread melted in your hand. Their iced tea was old and probably moldy in the brewer. Had to dump it out. All this for $22.75. No thank you. read more

Freaky fast every time. One of the delivery guys calls me "boss" every time, which is weird but whatever‍ good service!

Pretty tasty sub, I'll say. I had the #6 today, I was new to the Jimmy John's sandwich world. Ordering was easy enough. It was hard for me to choose between the turkey and the veggie. Ended up going with the veggie because it had avocado, any day go with the avocado. I still don't know if they have a variety of breads, a la subway, but I thought the bread was alright. Guess I'm sorta a carb snob. One of my tomatoes was kinda on the mush side, but I understand fresh tomatos in chains can be chancey. I really appreciated that I caught them and was able to ask for no mayo, since I forgot to mention that while ordering. My mouth/stomach is a no mayo zone, with very few exceptions. Overall, the avocado made the sandwich. It was huge and filling, since I didn't do the combo for 2 more dollars, it was a simple and filling lunch at 4.50$! Not too shabby. read more

The subs are ok. I frankly think Subway's are better (not that that's saying much). Really, JJ's only advantage is delivery. And fast delivery, at that. In that department, they are aces. So why the 2-star rating? It's the chronic mistakes they make. We order JJ's often, simply bc they are a relatively healthier fast food choice, and unlike Subway, they deliver. The problem is -- and I am *not* exaggerating -- they mess some part of our order up AT LEAST 2 out of every 3 times. Their staff just do not pay close enough attention to the tickets -- and these are online orders, so it's not human error on the order taking side. The mistakes they make include not adding on items we asked for, or not taking off others as we requested. Sometimes they simply don't deliver everything we paid for; in those cases, a side item may not show up. Sometimes it's a small issue, like not writing our names on the wrappers as requested, or not cutting pickles in half as requested. But more often than not, it's a combination of 2, 3, 4, OR MORE of these problems on a given order! If some restaurant misses something here or there, it's understandable. No one's perfect. But errors like these occur so often when we order JJ's that it's now a recurrent joke in our household... "Jimmy Johns is here! Let's see what they forgot or messed up this time!" We've given them the benefit of time to train their staff and work out the kinks since opening, since all restaurants have some hiccups after first opening. It takes some time to get into a groove. But they've been open long enough now that there's just no excuses left. This local JJ's should be running like a well-oiled machine by now, but it's just not. Sorry, JJ's... methinks we're moving our sandwich business totally back to Subway, even though it's not as convenient. read more

I don't know what's happening at Jimmy John's especially the one on East Front St it's not fast at all in fact very slow even when you order online like I did today it would've taken an hour for the order i waited 30 mins at the store before i canceled the order...if that's the case they need to say that online that it will take an hour you had one person working the online to go orders and four people working the line from people walking in I saw over 30 people come in order pay and pick up their food before I was even able to talk to someone about my order very sad and don't blame everything on Covid mis managed hire some more employees do your job just sad and frustrating. I've supported this store throughout this mess and today was the absolute worse. Doubtful I'll be back and beware don't order online you'll end up waiting longer than if you walked in and placed an order. I feel for the employees just a mess! read more

I have always loved Jimmy John's subs, especially the 7 grain bread. They are fast and very tasty. The owner of the Traverse City stores is also a big supporter of our local schools. Recently, they were very generous with our ER 2019 graduates with donations for Project Graduation. Stop in if you want fast, friendly and delicious. read more

Today my husband got his first Jimmy Johns. I am a regular customer in Kalamazoo. When the manager found out my husband had never been to JJ he gave us our meal for free!!! What great customer service! My husband is sold on them. Great food as always. read more

Very fast and fresh. Nice and clean love the location lots of little stores in this strip to shop at

Our order was taken by the owner, and he accidentally overcharged us, but we didn't catch it. He did! He came over to our table with a cookie in his hand, fessed up to what happened and offered us a free cookie or our money back. We accepted the cookie, and then he came back with a couple of bags of chips! We told him it wasn't necessary but he insisted. This is how you keep customers loyal: be honest and go the extra mile. read more

Fast friendly service. A good variety to choose from. The Italian dressing is awesome! #9 is my go to! Fresh daily.

Went to get dinner after work today And because I had my uniform on they gave me a free meal for being an essential worker

Great staff. Very kind and fast! I spent less than three minutes here. Now that is freaky fast!

Clean, FAST, and super into customer service! Super friendly staff and owners! My order is always correct and speedy even if I get a delivery. read more

This is a clean Jimmy John's with good subs.

Super freaky fast service! Walked in to get a sub to go, ordered, paid and walked out with it in about one minute. The store was clean, cool, and they were playing good jams. My server was courteous, friendly, and took the time to suggest I get my dill pickle sliced in quarters. My Italian sub was great. Fresh meat, cheese, and veggies on a very tasty French bread sub bun. Sub with two sides was $7.18 with tax so reasonably priced. read more

This place won't deliver to the hotel I'm staying at which is less than 5 miles away on the same road! Apparently customer service isn't a priority. The only thing this place should serve is WEAKSAUCE!!! read more

Fast, cheap, great sandwiches! Fast, friendly service.

I can't tell you how many times a week I think about their veggie sub. Always tastes great and they have the friendliest staff. Very personable and polite and get this.... they actually smile! That's a winner in my book. read more

Only been here once and it was good, but I would rather go to Subway. I do like that they deliver and are quick if you are at work and want a speedy lunch. read more