This place is great! I went to Goff's to get my back bumper repaired after someone rear-ended me…read more The mechanics were friendly and helpful from the get go, and they spoke to me in layman's terms. It was clear they weren't trying to nickel-and-dime me. They simply looked at the damaged area, assessed the damage, and walked me through the reasonable estimate. Arranging a rental car was super easy, and they finished my car ahead of schedule. The best part is that they went above and beyond my expectations - they actually painted over a part on my bumper that was scratched, even though it hadn't been caused by the accident and it wasn't in the estimate, and they did it free of charge! They hand waxed, vacuumed, and washed my car before returning it. It looks better than ever, and I couldn't be happier about my transaction with them. I'd recommend them to anyone!

2011 Grand Caravan: From their website I scheduled a date and time to bring my vehicle in for an…read moreestimate and everything went as smooth and silk! When I arrived everyone was very friendly, they went over all the details with what needed to be done to my van. Their estimate was even a little less than the other auto-body quotes I received. The office atmosphere felt pleasant and relaxing (Very clean and friendly)! They did a fantastic job of repairing my van and actually finished the repair sooner than expected. I really liked how well my van was cleaned and polished when I picked it up. It had been completely vacuumed, the interior was wiped down. The outside of the van was washed and polished (even the rims were clean), it looked new again. Phenomenal customer service from start to finish! I would recommend Goff's in Germantown to anyone and everyone that needs body repair, detailing and much more! Thank you Goff's for a job well done, you have earned a new customer for life!

So I was at the bf's house last week and we had a little boo-boo. I am as shocked as you are that…read moresaid little boo-boo was not my fault. My poor little Ford Focus was parked innocently in the driveway (like ALWAYS) and he backed his ginormous truck into my side view mirror.... obviously, truck vs side view mirror = truck wins. I came outside to find my poor little busted mirror hanging off the car. Not wanting to drive back to Chi with a dangling mirror, I drove down the road to Fleury's to find out if they could fix it quickly. And fix it fast, they did my friends. Jim is super nice. He did a quick inspection of the damage and made a call to find out if he could get a new mirror for me that day. He quickly found a part in stock, and told me that if I came back that afternoon they'd be happy to fix it for me while I waited. The price was completely fair and he assured me the wait would only be ~30 minutes. Cut to 2pm when I returned to Fleury's to have them actually fix everything. I sat in their extremely comfortable waiting area that has a TV and a ton of magazines (Woohoo! Is that an Us Weekly that I see?! Happy camper!). I wasn't even past "Who Wore It Best" when Jim ducked back inside to tell me everything was fixed. 20 minute wait at most. Long story short, I had busted side mirror and Fleury's fixed it quickly, at a fair price, and they did great work. I would go there again but *hopefully* I won't have to!!!!

I had a very big ding in my driver side door, likely from another person opening their door like a…read moremaniac into mine. Other places quoted me over a thousand dollars and also told me that it could not be fixed via the paintless dent repair method. I stopped into Fluery's for their opinion - long story short - they fixed it via the paintless dent repair method and was very cheap! I would high recommend Fleury!!!

They are absolutely amazing and truly treat you like family. My truck was treated like it was their…read morevery own vehicle. They are very respectful, reasonable prices, quality work done right the first time.

From the owner: Vrana Frame & Body Shop provides Automobile body repairing and painting, Wheel Alignments, Wheel…read morebalancing, Suspension Services, and Collision body repair to the West Bend and surrounding areas. Family owned and operated Call us today for service!

M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

I was rear ended around August 5, and by tailgate and bumper had some damage. I looked on YELP…read morefor an auto body shop and Chris from K & S was one of businesses to respond. The business was small, but warm and friendly and he told me to pop in whenever and he could write up an estimate and deal with Progressive even though they are not one of Progressive's providers. I was very lucky to get my car in within a couple days because of all the flooding, auto repair shops were jammed. They kept in touch by email and phone to let me know the status. They had my car for about 15 days because they had to order parts as some were not repairable and also they are not open Saturdays or Sundays. When we did go to pick up my car, the work was fantastic, even better than I thought it could look. I was happy to support a family owned small business. They even did all the paperwork with the insurance so all I had to do was return the rental and drive straight off the lot. Also noted - Ellas Hablan Espanol. I forgot to mention they cover your deductible too

Took my car here to get an estimate and repair. Chris walked me through everything that needed…read morefixing while throughly explaining it all to me. They even salvaged as much as they could. A couple days later they made it look brand new my front bumper, grill, and emblem just needed to be replaced. They polished the hood to match with the front bumper, cleaned & shined my headlights, and vacuumed the inside leaving everything 100x better than when I left it. And the paint job makes it all look brand new. Couldn't recommend them enough!!!

Honestly the best place around for any body work you need! Great service and VERY flexible when it…read morecomes to helping out customers!

From the owner: Free Estimates - Over 40 Years Experience - Locally Owned & Operated - Certified Technicians -…read moreWritten Warranty - Credit Cards Accepted