I was visiting from out of town with my daughter and we didn't have her contacts. After contacting…read moreseveral places that weren't able or willing to accommodate us, I spoke with the office staff here who were incredibly kind and professional and they accommodated us immediatel. going above and beyond for people who aren't even established patients is a very good indicator of how they do business. If I were local I would choose this business!!

From out of town and had a glasses emergency. Robertsdale Eyecare came to the rescue and quickly…read moreand without hesitation fixed the glasses. Friendly staff and very accommodating. If this small gesture is a reflection on this business, then overall they are a fabulous organization!

Very professional and a great staff. Took their time and explained all the necessary details on the…read moreeye exam. Texted me and also emailed to make sure my experience was good.

From the owner: Robertsdale Eye Care provides comprehensive eye care for all ages. We perform eye exams for glasses…read moreand contact lenses as well as exams for eye infections, ocular trauma, cataracts, glaucoma, macular degeneration, dry eye disease, blepharitis, etc. Glasses and lenses can be purchased in the office.

Dr. Turner hurt my eyes to the point that I cannot walk without a walker. When he took measurements…read morefor my cataract surgery he forgot that I had had LASIK surgery 20 years prior and said lens measurements would have been different. He said the double vision should subside; it didn't. Two weeks after surgery I fell and broke my neck. Seven weeks later, I fell and broke my back. He tried to correct it with glasses, but they didn't help. After many months he finally agreed to redo the surgery in my left eye; the redo of the left eye has helped, but I told him I was still having double vision in my other eye. He did a laser procedure to break up floaters in my right eye; it didn't help. Still had funny, distracting dizzy, bad vision. After healing from a broken neck and back, I still needed to use a walker because of the bad vision in my right eye. I fell again, while up on the walker and broke off the top of my humerus bone. I have pleaded with him to do a redo of my right eye because that eye still had the lens with the original wrong measurements. He refuses to correct any more of his mistakes. He is a good surgeon for cataracts ....until he refuses to correct mistakes he made. It is like he doesn't believe me that I am having problems with the other eye too. Now, he said that I should get another ophthalmologist. I am really disappointed in him. Forgot to mention that with my original he said that measurements would have been different for the replacement lens had he remembered about the prior LASIK surgery.

First class Doctors and Staff. Pre appointment and actual appointment were seamless and…read moreprofessional.

If I could give more than 5 stars, I would! I desperately…read moreneeded to replace my lost glasses, and everywhere else was not able to see me any time soon. Not only did these guys fit me in right away, but the turn around time for receiving my new glasses was unbelievably fast. And a helluva lot cheaper than the others! I paid out of pocket, and their exam and finished glasses prices were much lower than the rest. The entire staff was extremely pleasant and professional, and everything could not have gone any smoother. 10 stars!!!

10/10 had the best experience ever here with getting new glasses. From the eye exam by Dr. Lyn that…read morewas super fun but yet professional, to the owner Steven helping me pick out my frames (and he was quite honest yet very kind and well mannered). They have an amazing selection and even a pretty solid children's section to choose from also. Great atmosphere! Definitely recommend!

The Dr I have no complaints with but the guys ordering glasses from complete incompetence for the…read more3rd yr. I've tried to give them many opportunities but I'm done now I will never come back. Tell me I can't buy the same ones I've been buying for yrs. I don't care if it's a new staff member he should not be out selling glasses. He's clueless

I came in specifically requesting glass prescription lenses in an Oakley full-rim frame --…read moresomething this office told me a couple of years ago could be done. This time I was given conflicting information by different staff members. One person said glass lenses could be ordered (with a long wait time), but after she spoke with another staff member, I was suddenly told that glass 'isn't possible' in any Oakley frame and that my only options were polycarbonate or Trivex. I prefer glass lenses for durability and scratch resistance. They told me because of my high Prescription Lens Index they can't do glass in the Oakley frame I requested. On the Mohs scale glass is 5 - 6 (extremely hard), Trivex is 1.5 - 2, and Polycarbonate is 1 (extremely soft). It's easy to see why I want glass for scratch resistance.

They tell majority of patients they need a glaucoma test that costs $25 even if there's literally…read moreno significant indication and charge you an additional $25 to forgo dilation, and this trend continues on and on until your $10 prescription update costs $130 dollars and you haven't even bought glasses yet! Per the reviews this is not only a place aimed at milking tourists but potentially with some shadiness with billing! we went through every part of my vision insurance and making sure that exactly what I needed was indeed covered- I did this with both her and an insurance rep from my plan! Not only could I have a hefty supply of contacts, but it also covered the annual visit or vision assessment with a choice of glasses or contacts! This is where I get a little confused because on top of all these extra charges for extra services I'm also getting charged for the "contact visit" per the office :(

if you want a Dr with all kinds of machines and staff that can't diagnose a real issue, go here.read more

I had the best experience at Eastern Shore Eye Care on Lollie Lane in Fairhope!…read more Sarah at the desk greeted me with the most cheerful smile--she's genuinely the happiest receptionist I've ever met and couldn't have been more helpful. Simone, the technician, walked me through a ton of tests, stayed low-key, patient, and totally put me at ease. Then Dr Lindsey answered every single question, super cool and hip, understood me perfectly--fun yet brilliant. Jenni in the boutique hooked me up with these gorgeous Chloe frames I've wanted forever... splurged even though they don't take my insurance. Worth every penny. I cannot wait to pick them up when they are ready! Andrea at checkout made it all seamless. Hands down, best eye care on the Eastern Shore and Absolutely the BEST selection of designer glasses and sunnies around! Gucci, Tom Ford, YSL, Tiffany, CHLOE, Prada, Versace, and other brands like Coach, Kate Spade, Michal Kors, Maui Jim, Ray Ban, Oakley, etc etc.

The whole team at Eastern Shore Eye Care is awesome! Dr. Lindsey is a newer addition and I was very…read morepleased with my exam by her. The ladies that help you find your eyewear are super patient and the desk crew were very helpful with insurance - great experience from start to finish!

The most nasty place around never got past the dirty man at reception he wore a dirty tshirt and…read moredirty Jean's night before they said they would see me first thing in morning because I was in so much pain the nasty rude guy at the desk wouldn't even help us was very ignorant to my wife have no doubt this place wasn't sterile actually am glad the idiot did not let see the quack dr probably would be blind in my eye right now

I loved being able to schedule appointments online instead of calling, even though we were new…read morepatients. Everyone we encountered at my daughter's eye exam was friendly, especially the one who treated her so gently when she started crying while getting her pupils dilated. Dr. Alic was wonderful and kind. They were patient with her while she tried on several frames and made her selection. I will be moving our entire family over to this practice now.

Dr appointment went well the problem came when we ordered our eye glasses. Was told 2 weeks. After…read morethe 3rd week we were told they were there. Drove down the next morning and low and behold my son's glasses were sitting on the shelf at the bottom of a stack of other glasses. Was told mine weren't in. Then they wouldn't answer phone or return messages. Finally called fairhope office and a nice young man informed me my frames were broken at the lab before my son's glasses were delivered. After 3 more weeks of no answering or returning calls I was informed they were in. When I arrived to pick them up was informed she gave them to another patient and it would be a few hours before she could get them back. Don't buy frames from them

Dr.Kidd was very thorough and helpful with my eye irritation. Excellent staff who worked me in…read morewithin a day. I highly recommend!

Unless you like to sit and wait - STAY AWAY! My second time here but no improvement. Appointment…read more@ 1:40, it's now after 3:00 and no sign of being seen yet. I had to take off work to sit here. There must be some other place that would respect a person's time.