I always love coming in here to see what they have since it's changing all the time. Got my bass…read moreall adjusted and fixed up real quick for a very reasonable price and I am back in business! Wouldn't go anywhrre else!

I used to love Dietze music store. I've purchased 5 guitars and 2 banjos over the last…read moreapproximately 5 years. Ned in the guitar area is absolutely the best. Very knowledgeable and helpful. Always willing to help if you have questions but doesn't hover if you want to just browse and check the guitars or banjos. I used to think Rich in repairs was great too until I brought in my Martin guitar last year for repairs. It had got to dry and the top cracked. Rich said he would need to humidify it to start with then he could make the repairs. He did also mention that there had been a lot of guitars brought in for the same problem and it might be 2 or 3 months before I get my guitar back. No problem. I checked back about 4 months. Not ready yet. I checked back about 6 months and he said the repair was made and he showed me and explained what he had done done and that he just needed to complete the finish on top. It's a black guitar. He said it would be about 2 weeks. No problem. I checked back in about 6 weeks. Not done. He said probably 2 weeks again. I checked back in about a month. Still not done. In total he had my guitar for 14 and a half months. I just got it back today. I didn't see Rich. A lady came out to see me then she went back to see about my guitar then came back to the front and located it on a shelf. She said it was finished. I asked why I hadn't been notified that it was finally done as Rich said he would do. She told me that a voicemail had been left for me. I am certain I did not receive a voicemail and I also checked with the repair area that they had my correct phone number on 2 separate occasions so I could be notified when repairs were complete. Ned from the sales department has called me on on a few occasions in regards to a lay away I had going. He has also left me messages. To be totally transparent about this situation I will say that I was not charged for this repair today but I still feel very mistreated as over 14 months of having my guitar seems very neglectful. For at least 8 of those months a decision was made to spend time working on someone else's instrument instead of mine and then I still didn't even get notified when it was done. I would really hope that my case is not a common occurrence but it really did happen and I think very unfair. I hope whoever reads this is treated better. Jerry Majerus 406-208-7127

I just did 3rd business with Thompson Music and was pleased in top satisfaction…read more With this company you can not get hiccups and BS. So prompt right on money transactions. Phone was answered in super respectful manner, reported he was during packing my new Bach Stradivarius C trumpet ML bore 239bell was made in my preferred years. It's Good Friday and playing Easter Gig !!

I needed help to fix my violin with new string. The service was quick and they were thorough in…read morefixing and tuning my violin.

Of all the times I've been here, I can't think of a time when anyone tried asking if I'm okay or do…read moreI need anything. Today I'm looking for a new bass, but will have to go try another place.

I've been going to this Guitar Center since 2011 and seen a lot of changes. They used to have a…read moredecent variety of high end Martin and Gibson guitars, but on my last visit there were very few high end guitars. They did have a large selection of low to middle price fretted instruments but some were not in the best shape. According to the Guitar Center web site, they had variety of guitarlele's and Cordoba Mini II guitars in stock. When I went to the store, they had one guitarlele with a broken 6th string, and one Cordoba Mini II Bass with bad fret buzz on the 1st and 3rd strings. If you are looking for musical accessories, they do have a large stock. But the problem is that on my last few visits the store was severely understaffed. So if anything you want is locked, or requires staff assistance, it can be very difficult to get help. Even paying for your purchases can be problematic, since there was only one register open when I visited and the two staff members behind it seemed more interested in talking with each other than helping customers. I know that corporate Guitar Center has ongoing financial problems, but they need to invest some money back into their stores to make the shopping experience better for customers.

He's the absolute BEST. If you are in the know, you'll know that other Luthiers and repair shops…read moresend their most difficult jobs to him. His level of craftsmanship, professionalism and skill is absolutely unmatched. The fact that we have someone at his level in Omaha is amazing. You could drop Micah anywhere in the world and he'd beat or rival anyone in skill.I don't know that you are going to find a better and more skilled Luthier anywhere. I've owned guitars for 30 years, lived on both coasts (Boston and Los Angeles) and he is the one person I trust and respect above all else for all things guitar. Micah is THE MAN!!

I bought a Martin CEO-7 over four years ago and loved it so much I couldn't stand being without it…read morelong enough to have it set up. Recently I noticed that it was having the infamous binding separation at the rear waist so looked for the nearest Martin service center to have it fixed. I was overjoyed to see that Micah Bruce of Bruce & Sons was now on the Martin service center list and is only a few miles away. So in it went for setup and warranty binding repair. Got my guitar back yesterday and the set up was perfection. Micah worked magic especially with adjustments at the nut. And the binding now looks like new from the factory. So pleased to have service of this quality available locally.

This place is incredible. Super knowledgeable and accommodating. Great communication and results.read more

From the owner: I believe each instrument and bow is an individual, with its own voice and characteristics and I…read moretreat them as such. What works for one instrument or bow does not always work for another, so I strive to realize and maximize the sound potential of each instrument, and the performance of each bow by understanding what is needed/desired by the player and balancing that with their instrument and bow. In short, come in today for: - Personally selected instruments, bows, and cases. - Professional repairs, re-hairs, set-up and adjustments. - Rosin, strings, mutes and other accessories. - Maximizing sound and comfort while playing. - High quality rentals. Listening to the player and/or parent to make sure I understand and meet their needs while staying on budget.

We've been in here a few times. Every time everyone has been so nice…read more We picked out a ukulele and they suggested the perfect one. So nice to go shopping locally rather than Amazon.

Visit this location regularly. Also a helpful and friendly staff. If they dont have what your…read morelooking for they go the extra mile to help you fond what you need. Cody Rydberg

An amazing showroom with a beautiful selection of pianos. New and refurbished classics available…read more Grands, baby grands, uprights and high tech electric are really magnificent. A limited selection of piano sheet music but great services, such as piano appraisals ( they come to you home) for insurance purposes. A very kind staff are patient and capable to support your music needs.

The employes are wonderful. The listened to specific preferences in shopping for a new electric…read morepiano. I appreciated the ability to test play out types. Wonderful helpful store.

I had my first guitar lesson with one of the owners back in 1984 or 85. I've bought and sold a…read morenumber of guitars and amps through MMH over the years and have always been treated with fair, friendly service. Very knowledgeable staff is always helpful and eager to share their expertise along with some good stories. I trust MMH with any instrument repair and service.

We bought a used clarinet from the Millard Music House in 2021 for my daughter who was just…read morestarting band. I am not sure who inspected the instrument prior to us purchasing it but we are now on our second repair. The first issue was discovered by the band director (clarinet not playing the right pitch) at my daughters school and luckily it was caught within the first 30 days of purchase so the clarinet was under warranty. It took almost two weeks to get my daughters clarinet back and they couldn't even tell us what they fixed. Just very odd! This second issue will not be covered. It is disappointing that we have had several issues with the clarinet and have only had it for 5 months. I wonder who inspected this instrument at their store and if they should be conducting any inspections. Very disappointed with purchase and will NOT be going back. I would NOT recommend purchasing an instrument from this place unless you are extremely familiar with instruments and can also do an inspection of what you are purchasing.