Vanessa is a dedicated instructor. She spends a lot of time with the horses to make sure they are…read morecomfortable and is great with the Raiders and even has a intercom system where the writers wear a speaker so that they can hear her clearer.

My son attended his first season at Camp Adventurewood in 2023 - it was his first experience at a…read moresummer camp and he was a little nervous and shy but all his counselors made him feel so welcome and comfortable and after the first day he was hooked! He loved the variety of activities and made so many new friends. He came home with fun stories each day. I loved that they offered a variety of options from 2 days/week to 5 days. We returned last summer and an unexpected and sudden medical event threw our summer for a loop. They were beyond kind and accommodating. Michael, the owner, personally made sure we were taken care of at a very scary time and was just incredibly kind and communicative. I can't thank him and his staff enough for the support. I would recommend this camp for any family. Its like a classic, old-school summer day camp experience!

My son attended Adventurewood camp for the first time this week. For the most part he enjoyed…read morehimself -- particularly the characters they introduce throughout the week. However, we decided to pull him out for next week because of a very disturbing situation. He shared that a counselor had pushed him with both hands on his shoulders during a capture the flag activity. He had dropped his flag and was putting it back on when a counselor (he didn't know her name) pushed him back hard enough to make him lose his balance and fall. She also barked "you need to reset!" She didn't ask if he was ok or help him up. You'd think if this was an accidental push and he fell over she would say something like "sorry bud are you ok? Here let me help you up" but nope, not a word. A friend he's attending camp with witnessed the whole incident. Since I pick them both up in the afternoons they both recounted this situation to me and both of them noted how inappropriate her behavior was. I immediately reached out to Michael, the owner of the camp. He said he wanted to identify this counselor and get her side of the story. Understandable. My son felt uncomfortable going back the next day but I reassured him it would be handled and offered to drop him off in the morning and stick around to talk to Michael and the counselor. I wanted him to feel safe. Michael identified her (her name is Carson) and said he wanted to talk to her first, which he did a few feet away from me. I heard her say she didn't push him. They then walked over to me and she again denied everything. So we asked both kids to come over and recount what happened. They both did -- in front of her -- and reiterated she pushed him. She denied even touching him. So Michael suggests at this point that perhaps it was an accident and my son responds by saying "how do you push someone like that by accident?!" No response. So I ask her, are you saying these kids are lying? She again said she didn't touch him and at this point we send the kids away. I'm incensed because not only does she gaslight both of them to their face but tells this bold faced lie to her boss in front of the campers and me. I tell her I believe them and I think she's the one lying. At this point she gives me this dirty look - angry, irritated and almost rolls her eyes at me. I turn to Michael and say "and now she's giving ME an attitude?!" Unbelievable. In a follow up call, he tells me how good of a person she is and that this is shocking for him to hear but that she doesn't seem like someone who would do something like this...that she's getting her teacher credentials and he knows her really well. I am getting the vibe he doesn't actually believe any of this and he sounds very skeptical. I respond by telling him that it's almost always surprising when people exhibit bad behavior and that even teachers do bad things...that doesn't make her any more credible in my eyes. He acknowledged that. In fact, it's worse because I would be really concerned to have someone like that teaching a kid. Lack of empathy, accountability, and integrity. I mean, I think it's great he's trying to have her back but there are moments in life when you need to draw a line and act swiftly...these are one of those moments. Because ultimately, this impacts the reputation of your camp. I told him that it would be good to offer training to his staff in case this ever happens again in the future and honestly he sounded baffled and asked me to clarify...I said well maybe tell your staff not to give dirty looks to a mom who's clearly upset that her son just got pushed by a grown adult at summer camp?? I told him that the response to this situation could've resulted in a totally different outcome. Had she said something like "I really don't recall pushing you but if I inadvertently did and made you feel bad I'm sorry - I didn't mean to do that" - I would've went home that morning feeling fine about the situation. When I told him this he said that he's not going to police all her reactions, that she's still young, that she's still learning and made all kinds of excuses for her. Exhausting. Apparently she got a "warning" and will sit out of the flag activity (umm, ok...). He seems like a smart guy and wish him nothing but success in the future and I was earnestly trying to offer advice for how to handle a situation like this better but it fell on deaf ears. I really hope that some kind of learning comes out of this for both of them. Oh and to top it off, my son's friend told her mom that Carson was giving her looks several times throughout the day today and when she asked what kind she said "side eye" looks. NOT COOL. My son also said she was kind of mean to him but wondering why they were even in close proximity when Michael said they'd absolutely be separated and would not see each other? Validates we both made the right choice by pulling them both out. He offered a refund but I'm still pissed about the situation.

I decided to write a review regarding the horseback riding lessons at this wonderful stable and I…read moremust say, it has been an incredible experience for my daughter Delilah. From the moment we arrived, we were greeted by friendly staff who made us feel welcome and at ease. The instructor, Laura, was knowledgeable and patient, taking the time to explain everything in detail and ensuring that my daughter feels comfortable before getting on the horse. The horses themselves were well-trained and gentle, making it easy for a beginner like my daughter to learn the basics of riding. The facilities were clean and well-maintained, with a spacious arena for practicing different exercises and techniques. Throughout the lessons in these past 6 months we have see the improvement and how she is gaining confidence with each ride. Laura provides helpful feedback and guidance, pushing Delilah to challenge herself and try new things. Overall, I highly recommend taking horseback riding lessons at this stable. I read a recent review left by someone claiming that the staff here are not kind or welcoming to minorities. This has never been the case for us as we are Mexican. So that statement is far from being true. I highly recommend this place to all who are looking to start horseback riding. My daughter is 14 and looks forward to her classes with Laura and her favorite horse, Skylar. Thank you so much! Best, Delilah's parents

My daughter has been taking riding lessons here since March of this year. She's been riding off…read moreand on for the last few years and we moved here from horse town USA, Norco. This is a great riding center. Trainer Laura is amazing and she is so great with the students. She is patient and really teaches. All the school horses are are great and very well taken care of.. They teach/train all levels, from beginners to advanced. My daughter's riding has improved so much since starting here and she loves it. The pricing is very reasonable and I think you get so much more vs other riding schools/centers we've been too. All the staff is attentive and courteous. The barn area is always clean and organized. There are quite a few riding schools in the area and we checked them out. I am so happy we landed here. We love FFF!

Hi, I would just like to let you know. That this is really disrespectful to put your signage over…read moreour business flyer as there is plenty of space on the board. It's really a slap in the face to another business and unethical.

I volunteered over the course of 4 months at the Fahnestock Ranch and it had such a positive impact…read moreon my life. Never has my nervous system been as calm as when I got the chance to consistently be around horses. I am honoured to have been able to work beside Michael and learn from his experiences in horsemanship. In my eyes it was truly an enriching experience to see how we can teach a horse to trust again through consistent presence, training and care. Overall working with the animals and Michael has helped me attain much confidence in my abilities. Hopefully I'll come back in the near future.

Great time on the Zipline in Big Bear Lake. As seniors the tour guide & support help us feel…read morecomfortable & safe. Jim S

We recently planned a family trip to Big Bear and booked a tour with Big Bear Zipline for a very…read morespecial celebration involving multiple family birthdays. Unfortunately, due to a mistake on our end when marking our calendar, we missed our original booking date. We absolutely acknowledged and took full responsibility for the error, and respectfully reached out to Big Bear Zipline to explain the situation and see what options were available to salvage the experience. As shown in the attached screenshots, we approached the situation kindly, respectfully, and understanding that businesses must balance policies with customer service. We shared that we were not asking for a free experience, but simply hoped for some understanding given the circumstances and the significant payment we had already made. Despite our efforts to find a middle ground, the business remained firm, reiterating that although they "have compassion," they would not accommodate further without additional payment. While we respected their right to enforce their policy, the interaction felt very transactional, and sadly did not reflect the spirit of hospitality we had hoped for when planning a meaningful family trip. We received one email when we purchased the tickets two months ago and one phone call 10 minutes before our scheduled reservation. In the end, it may have been a blessing in disguise. We explored other activities around Big Bear that felt incredibly welcoming, fun, and family-oriented -- experiences that created beautiful memories we will cherish for a lifetime. We share this review not out of anger, but to offer honest feedback: mistakes happen, and sometimes, a little flexibility and kindness could leave a much bigger, positive impact on families looking to create lasting memories.