If I could leave 0 stars I would. Today was my third time and last time going there. Out of the 3 times I have left bleeding twice.Today I scheduled an appointment for a soak off and a gel manicure. When I sat down Emma said it would take too long to soak my nails off and she would pry them off as long as it didn't hurt too bad. She ripped most of nails off close to the quick. But she ripped my whole pinky nail off and then glued it back to my finger with nail glue. It wouldn't stop bleeding so she put some green stuff on it and said it would help, then put more nail glue. I said I'll take the rest off myself, she said no and continued. Then she started using the drill on my pinky nail, which was very painful. That's when I pulled back and said I would do the rest myself at home. I have no idea why I stayed so long. It's already bruising underneath my nail and all my fingers are sore. I'm in complete shock that this even took place.
But even worse, the tools she used were not sanitized. She had pulled them out of her drawer and after using them on my bleeding finger, wipe them off with a towel and put them back in her drawer.
This is completely unbelievable.
When I stood up I ask her how much I owed for what she had done, the other lady spoke up, said something to Emma that I couldn't understand and Emma said no charge.
Needless to say I will NEVER return there and I would caution anyone that is thinking about going here. I only went because it was convenient and close to where I work. But I learned today convenience is not always the best. read more