Amazing experience ! Did an amazing job on our roof ! Really appreciated all the help and patience they had ! Overall great staff ! I would definitely recommend them for all your roofing problems !!!!! read more

I called John 2 times to schedule an appointment and request a quote for roofing repair. He said he would check it out and never got back to me. I called the owner 2 more times to request a quote. I didn't get a callback neither times. Never got a quote. I ended up calling another roofing company and got a quote and got my roof repaired. JL Roofing is unreliable. read more

I had no idea it would be so tough to get a roofing company to come out and give an estimate, let alone follow-up and actually schedule the work. These companies seem to be very busy with complete roof jobs and have no time or interest in repairs. The common responses include: they are too busy, they are out six months, they never call back, or if you do get an estimate they never return. After weeks of calling roofing companies and getting one estimate (company never came back or called) I found JL Roofing Company. I spoke to the owner, and he said someone would call me back to setup an estimate. I received a call from JESEPI who responded the next day. Jesepi indicated they, too, were busy but promised to fit me in. The job would include repairing the leaking area, replacing all broken tiles (I had extra from a previous solar panel installation), and sealing all of the roof exhaust pipes. The price was $1,575. I said heck yes, I am in. A few days went by, and Jesepi and his crew arrived one early morning and started working. The flashing that needed to be removed was stuccoed by the home builder, which resulted in the paint and some stucco coming off. Not sure what the crappy home builder was thinking, but who knew? Anyway, Jesepi took the time to take a piece of the stucco to a paint store and matched the paint. He returned and painted the area, which was perfect. Jesepi and his crew did a great job for us, and our roof survived the most recent storms. I will definitely call them again for all of my roofing needs. TIP: On a side note, I had several broken tiles that Jesepi replaced. The only people on my roof before JL Roofing was Solar City about five years ago. If you decide to get solar, make sure you inspect your roof after the job is completed. read more

JL Roofing Company - Roofing Near Me - Chino, California

I can't comment on the quality of the work - but I spoke to the owner regarding a roof leak and he was scheduled to come out and take a look the next day. I sent the address as requested via text along with 3 unanswered follow up text messages. The guy never responded or showed up. read more

Absolutely not reliable. I was trying to schedule service with him twice, both times he requested my information and just disappeared... Unbelievably disrespectful! read more

What a great experience we had with JL Roofing. Had 2 leaks, some broken tiles and rotted wood. After calling a few other roofing places with no call backs, our neighbors recommended JL Roofing because they had done a great job for them. They came out, inspected the issues and gave us a quote. Very professional and very friendly. We hired them and they did an excellent job - from start to finish. Would highly recommend them and will use them again if needed in the future. Steve & Kim E. read more

I give JL Roofing 5 star, because not only did they do a great job on the replacement of our roof, but they had great customer service. Being that we didn't know what to expect in having to change our roof, we had many questions, and JL was very professional and made us feel comfortable in choosing them to replace our roof. They did the job very fast and kept all areas clean at all times. We love our new Roof! Thank you JL! read more

JL Roofing Company - New roof and replacement of wood trim - Roofing Near Me - Chino, California

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Our next door neighbor was having their roof done. We wanted a roof over our patio. I asked JB for an estimate. John came over, took some measurements, and said he would give me an estimate next week. Next week rolls around, nothing. I called a couple weeks later he said he will have it done in a week. Still do not hear anything. I call back. John seems annoyed that I keep calling, says you just need a "number" right, and will ty to get me something before he goes on vacation. Never ever got a "number". Can't even get an estimate out the door. Unprofessional. read more

What a waste of time. This guy is a mess. Couldn't keep an appointment, twice. And then said "OK I am ready to do your work for sure no problem let me know if you're still interested because I am." For sure, no problem.??? So after about a week of getting other quotes I text back and told him ok. He ghosted me again. So I sent him a bridge burning text and he finally decided to call me. He sounded like he was in a stupor. He must have been because nobody would have called in their right mind. Of course I let him have it for wasting a month of unanswered emails and text messages. JL Roofing company is way too busy for you or you probably don't have enough money. Don't waste your time. read more

JL Roofing did a WONDERFUL job on our new roof! We contacted the owner John and he came to our house the following day to give us an estimate. Our roof was over 20+ years old so we needed to fix the issues asap. John and his crew gave us great customer service, communication was always clear, and they know their field of work very well. I highly recommend John and his team to do your roof! read more

if i could give 0 stars i would. horrible service and horrible attitude. asked simple questions and was giving me a hard time. do not come here. read more

These guys did such a good job on our roof replacement of all the lumber and shingled and we are pleased with the workmanship and professional way they possessed. I would and will recommend this company for all your roofing needs. Thanks guys at JL Roofing for making our house stand out proud now! Danny Wilson of Burlington NC read more

Thank you John, Rose, Jesse and the crew for an awesome job of installing a new roof on my home. I am very pleased with the shingle colors of Copper Canyon by GAF. JL Roofing started on a Friday morning and was finished the following Tuesday morning. The entire process went smoothly and the communication was good. read more

JL Roofing Company - Roofing Near Me - Chino, California

These guys are great! I live in Temecula, CA, a distance from Chino. They gave me a bid because they were in the neighborhood. I contacted them to fix the leaks in my roof after I got their bid. There bid was lower than the other roofer I had contacted. Within a couple of days after contacting them, they came out to fix the roof. They showed up on time and were able to quickly and professionally fix it. They did a great job cleaning up afterwards, too. All in all, it was a great experience. Thank you JL Roofing. read more

My experience was fast and convenient. I called Friday morning, the estimator came out to review the problem on Friday afternoon. The repair was complete on Saturday morning. The invoice/payment was handled electronically. The team showed great depth and experience through our interaction, would be happy to use JL Roofing again in the future! read more

A friend referred JL. John came out on time. I explained I was looking for a whole roof tear-down which consisted of 3 layers of roof from past owner and patio repair. Which was replacing post, ship lap & dry rot. John gave me an estimate he explained the material that was going to be used, the cost and my options. I can honestly say John came through for me when I was having appraisal issues before I could get funded due to the roof not passing. He came out the next day to do the necessary repairs to get it passed. I know I drove him crazy! :) John was on site every morning, which I thought was good to address any questions/concerns before I left to work. I am very happy with the crew, clean up, and the complete roof. It looks amazing, I love it! read more

I recently got my roof re-done. I must say Jl roofing made its so easy to do. They got the work done in 2 days. Their crew was extremely professional and fast. They did a great job cleaning up the site (not a nail in site). They took me through the process so I knew exactly what to expect. I would highly recommend them to anyone who is looking to get re-roof. read more

After this guy cut me off and parked in the last parent and child space (he didn't have a child with him) that me and my family were heading towards, I wasn't so inclined in using this companies services. Times are tough for everyone, being a little less selfish would be appreciated by everyone. read more

I had my roof done by JL Roofing Company back in May, they did an excellent job. Jesepi handled everything for me and made sure it was done correctly. I believe her name was Rose, she called me after the estimate to make sure to answer any questions with the contract. Good customer service and would recommend them to anyone with roofing needs. Thank you so much Jesepi and JL Roofing! read more

Bothe John and Rose were very nice. John did a great job. Needed to get an area of my roof repaired. John took pics every step of the way and sent to me by text so I knew what was being done and needed to be done. The communication was great! Great customer service! Thanks John! read more

After getting a few qoutes from different companies we went with JL Roofing Company. They came to the house, inspected the roof and gave us a great quote. They did the project in a timely manner, they were clean and efficient. I am happy with their work and pricing. read more

Thank you so much for your help rose and John! Highly recommend coming here for any roofing needs they are very kind and professional.

JL Roofing came to my residence to assess some broken tiles on my roof, caused by a brick that had fallen from my chimney. While up on the roof, Jesse the roofing specialist, also inspected for other cracked and loose tiles. JL Roofing promptly came to my aid and efficiently repaired my roof; from the time I contacted them the inspection, estimate, and work was done within a week. Thank you JL Roofing for such great work! read more

The owner John is very rude and unprofessional. I made an appointment and waited for them at home, one hour pass, no one showed up nor called/texted me. I called the owner, he said the driver went to the wrong house and he will be there an hour later. No apology, and I checked my address that I sent through text message, it is correct! The guy showed up an hour later and did the roof exam. I specifically told the owner that I have a deadline to meet cause I need to return the deposit to the other party, the roof exams report will determine whether I need to demand fees for fixing the roof. He told me the report will be given to me the next day. I waited whole day, nothing. Texted him like 5 ish, he said no one works in the weekend, you will have to wait on Monday, which is the deadline. On Monday, I waited until afternoon, still nothing, so I called. This time, he is very rude over the phone, he basically claim the office already sent it to me, I must gave him the wrong email address, he was driving and it's not a good time to talk, but he will ask the office send it again. Then he hung up on me. I checked my email that I texted him, again, no mistake! I waited another half an hour, checked my junk/spam folder, nothing, so I called him again, basically begged him to help me cause I must have it before 5. He said and I quote "you don't believe me when I said the office sent it to you?" 20 mins later, the document finally was emailed to me, and the email time does not lie!! If they want to proof they sent it earlier, they could just forward the old email. It was sent after I called him twice. After I read the report, I have questions so I texted him for clarification, never replied!! Absolutely terrible service and experience. DO NOT USE THEM!!! read more

I made an apt for John to come out! He was a no call no show! So I called him again to see what had happened? Returned call.... had no clue he had made an apt with me and to top it off..... when I reminded him.... not once did he apologize!!! No respect or consideration for ones time!! I know it's a busy time but integrity is a must for me!!! read more

I called JL last week and set up an appt. for yesterday (3/27/17) @ 8:00am. Got a call back, yesterday @ 7:30am, saying they needed to reschedule. Rescheduled for today (3/28/17) @ 8:00am....No call, no show. Also, very dis-engaging over the phone. Bad business ethic. I'm done with JL Roofing. read more

We discovered a roof leak with the recent rain storms in Chino Hills. We contacted JL Roofing, John came to our house within a day. He was able to diagnosis the problem immediately. He gave us a very fair price for the repair and scheduled us to get the repair work done before the next storm. Rose returned all our phone calls and emails ASAP (even after business hours)Jesse and the crew were great. The repair work was professional, the work site left clean and everything was explained to us. Extremely happy with our experience highly recommend JL Roofing. read more

John came out to my home next day and even did a quick fix to make sure I was ready for the rain the next day. He then came back, as promised, and was efficient and thorough in his work. I highly recommend JL Roofing for all your roofing needs!! read more

John was called to give an estimate on what I thought was a leaking roof. John spent almost two hours water testing the roof to locate the leak. He finally found the leak was happening around a window and not the roof. He told me to forget the roof repair for now and have the window fixed first. If the leak was still there to call him back. He refused to charge for his time. It was refreshing that he was honest enough to let me know the real problem when he could have easily sold me on a job not needed. If I have any roofing problems in the future, John will be my call. read more

I called them on Friday afternoon and Saturday morning John and his mustache were already knocking at my door. Before I even told him where the leaks were, he had already identified most of them. He gave me what I thought was a reasonable quote so I hired them. He told me he would like to get the repairs done before the next rains came on Wednesday so he would schedule them for Tuesday. The crew actually showed up on Monday and took care of everything. They were very professional and cordial, took care of all my problems before the next rains came. Nothing but good things to say about these guys including Rose, the lady I spoke to on the phone. read more

Patched up a large whole in the roof fast before a storm. Price was good. No leaks. I will definitely call John again for any roof troubles. read more

RED ALERT.. WARNING ...WARNING... The experience I had with this company WAS NOT a good one, the owner John came out to my property when on the roof, stated has been in business for 30 years has seen this problem before. John told me the repairs that was needed and other items needed for maintenance of the roof, I gave the OK for all repair and other items. The repairs were done I paid the bill in FULL a few days later, water dripping and water entering the property. John came out when on the roof said his work was good his work was dry, I told him I still have the same problem, he did a water test found out were the water was coming from, said it will be raining soon, John said he will tarp the area and come back later and make the repair. Days later after the rain had stopped I called John to see when will he coming out and make the repairs, he said he has other jobs to do. He never gave me a date when he will return, after a few phone calls and texts, John called told me he did not like the way I was treating him, that he is trying to help me and not sure how much to charge me. I said charge me, you have been paid but my issues has not been resolved. Well the call ended will John saying he will not be returning to the property and will not be making any repairs. Here's the kicker, he gave me a TWO YEAR WARRANTY. That's how this company does business, take the money and RUN. SO YOU HAVE BEEN WARN. read more

John was overly insistent about replacing an entire portion of the roof when minor tiling repairs were all that were required. When he finally agreed to send his guys out to perform the minor repairs, they never showed up! Lucky for us...we got a second opinion and reliable roofer. Will not be calling John or JL Roofing again. read more

I can't say enough good things about these guys! I learned about this company from my neighbor who hired them to fix a leak. She was happy with them since they found the leak that three other contractors failed to locate so I got the number and made an appointment for an estimate. When I met with John, the owner, he was on time for our appointment and very pleasant. It took him about 20 minutes to take the measurments for my roof as I needed to do a full roof replacement. When he wrote up the estimate, he was very good at explaining exactly what each component was and the cost associated with those items. In terms of cost, he wasn't the cheapest, nor the most expensive. His price was fair and competitive. Aside from a minor delay that was unforeseen and unavoidable, the job was completed in the time frame promised and exactly on budget. The JL Roofing crew was professional and respectful and left the work areas clean at the end of each day. In the end, I was completely satisfied with the work and experience. I have had some bad dealings with contractors in the past but not this time. I highly recommend them and would use them again...but with the quality of work, I don't expect I'll need to. One more thing...For the record, I did not know John prior to the job. My review is based strictly on this one experience. For as many crappy contractors as there are out there, I felt it was important to celebrate one that really gets it right. I hope this is helpful. read more