Thank you to Mike and his team for repairing our roof! We were overdue for a roof inspection since we knew when we purchased the home, that there were a few cracked tiles. We finally got around to fixing it, and found Mike on Yelp. He quickly came by for an inspection and gave us a quote. For those who have a 2 story home, the quote is just an estimate since they won't get on the roof until the work is authorized. We got the work done with Mike and his team in 3 hours, and it was exactly as he had quoted. The whole process was so painless and quick. Mike is super nice and accommodating as well. He speaks from experience and won't upsell. SO glad to have found Roof Guard and Mike! read more

Michael came the next day to give us an estimate, a fair estimate. Crew came on agreed date and time. They did what was specified in the estimate. I would recommend them to anyone. A+ read more

Hello I made a mistake and went to the wrong company to give praise I didn't realize it was really ROOF GUARD that did the work on my house. I want to recommend No I want a highly recommend roof guard. Because they got a call from us and they were out here of a very next day promptly at 8:00 a.m. and worked diligently until the job was done. And it turned out to be done ahead of schedule. They gave a very excellent quote for the damage. And to our surprise the total did not come to the quote It was less which made us very happy. They left with a job completed and we are confident they did a good job and we will have no more leaks. May I say that it's been an excellent experience with roof guard. AND ALSO IF THESE PEOPLE WILL COME OUT ON A HOLIDAY TO MAKE SURE THEY GOT THE LEAK THEN THAT'S THE BEST COMPANY ON THE WEST COAST IF YOU ASK ME. The workers were very cordial and polite and understanding. They worked very hard and I appreciate how well they did the job. If any of you are in the same situation with a leaking roof. Believe me when I say roof guard is the best in the West. Give them a call and you will not be disappointed. read more

Want to drop a line to Mike and his team. We got a leak, called Mike, who came the next day to look at what was going on. Since we know rain is coming, we want it fixed asap. We want to wait til the heavy rain test, then we post this review. Luckily the roof is good. So thank you for the quick response and good job fixing our roof! , read more

Michael, Just read your response. Not sure if your team is lying to you or if you have your information mixed up. My home was built in 2016. No 35 year old roof here. You are right about the discount. Instead of $1,500, there was a 10% cash discount and I did pay $1,350. Still, $1,350 not for anything listed on the scope of work/quote provided. $1,350 for some caulking that was not the issue to begin with. If you read Mark's text that I attached, he mentioned that this is out of your expertise. If you're a reputable company, I am not understanding why doing the work described on the quote provided is "out of your expertise." Additionally, hate to assume, but maybe your team is misleading you. Also on Mark's text attached to this review, he says he can refer me to someone who does great work. Should your team be outsourcing business to another person? No need to go back and forth here. I have come to peace with the $1,350 wasted. Just want to make sure you get your facts right. To say my fireplace was not built to code is a wild accusation. What about it was not built to code? I purchased the home in 2021 and was not notified of any code violations in the inspection report. First, you incorrectly state my home built in 2016 has a 35 year old roof. Now there's code violations? Something's not adding up. If you want to talk over a call, let me know and I will call your company line directly so we can get the story straight. read more

Roof Guard - Mark's response to my chimney still leaking - Roofing Near Me - Chino, California

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I contacted Michael for a skylight replacement which was urgent since we were expecting a ton of rain. I appreciated his prompt reply and urgency to get this done for us. The price was also affordable! His men came the following day and did the install within 20 mins and hauled away the old skylight. They were nice and professional. I appreciated the professionalism and candor provided by Michael. We will definitely be using their services in the future. read more

Do not go with these guys. We rent and our landlord wanted to get a new roof done on our house 2 years ago and sent these guys over. We live in a small one story home, 2000 sqft, and these guys took over a month to finish the job!!!! ONE month, guys were coming in and out, at one point they had 6 guys on the roof! You're telling me, 6 different guys couldn't finish a roof in a week or two, let alone a month?? The guys were hanging out, drinking beers, enjoying our view and just being lazy and enjoying the time paid. We even found a pee stain on our wall in the backyard. The job was done well, but I mean they took their sweet time, how could it not have been done well? A month we had to endure the sounds of their hammering, building, laughing and music. It's just plain unprofessional and all the guys were in their 20s-30s. I don't know who the team members are now, but I'd be careful and ask before getting work done. read more

SAVE YOUR TIME AND MONEY AND GO WITH ANOTHER COMPANY!!!! Workers for this company screams laziness and just want to get the job done BUT NOT GET THE JOB DONE RIGHT! I paid $1500 for them to check for any issues because my roof was leaking when it rains. As the roof professionals (and for the price that i paid) i expected them to do a thorough water test before and after their caulking job. They didn't find any issues but when it rained again, it's still leaking!!! read more

I met with eight companies for quotes (PM me for list and opinions). Three provided inflated quotes citing warranty, experience and fancy computing as worth it. One never sent over the quote after meeting with them, one was a pushy salesman, one was a no-show for meeting and two came in as reasonably priced, the cheapest, $11k, showed up in beat up truck struggling to speak English. Roof Guard was very responsive. Mark sent a quote even after I was unable to meet with him. The price was reasonable. No nonsense about, it could be more after pulling up the old roof, or 15% +/- on estimate, or inability to itemize materials from labor. Once I spoke with the owner, Mike, about starting the job, it was easy all the way to completion. The only hiccups were date changes due to rain. His crew was responsible, respectful and both Mark and Mike were pleasure to speak with. I can highly recommend Roof Guard. Happy Customer. Thanks Mike read more

I set a project up plan in Yelp. Roof Guard contacted me in 20 minutes. I got delayed but contacted them back. Mark is the best, he was really friendly and knowledgeable!!! He answered all my questions and kept every deadline we agreed to. His quote was in my budget and that I am truly amazed at!!! I will probably be calling them back for a full paint job next year!! I am confident in this vendor and recommend them Highly!!! read more

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They came in did a excellent job repairing my roof and saved me just before a big storm. They were very professional and prompt in handling my needed repairs. read more

Michael and his team were absolutely amazing!!! I had more than 7 roofers come and check out a leak I had..All quoting me between $6000 -$20000 .Michael was honest letting me know I did not need a whole new roof . His team showed up a few days later on time and charged me only $750...It's nice knowing not everyone is out to screw you.... I will 100% recommend them and will use them in the future!! read more

We contacted 3 different companies and they were the fairest price and most knowledgeable. Easy and quick communication. Thank you!

Mike was super responsive and professional. Late last night in the midst of this SoCal rain storm I could hear a dripping sound above my ceiling. I put out some yelp messages to see if anyone could come out to check it out and Mike responded immediately that he would be in my area today and squeezed me in. I appreciated him making the trip to my place, especially in this rain. He was very easy to communicate with as well. I highly recommend Roof Guard! read more

Mark came out for a free quote which turned out to be the most competitive. Workers were able to come out the same week and the repair took less than half a day. Would definitely recommend them if you need somebody for roof repair. read more

Had a leaking roof and sent out a yelp signal. Michael was very responsive and was able to swing by in short order to come and check it out. Offered some good advice for my issue at hand. I didn't end up going with Roof Guard ultimately so this review is for the communication I had with him and his responsiveness. read more

Great communication and fair price during the rain.... Excellent crew and would highly recommend! Mark was awesome... read more

I hired Michael to investigate water leaks caused by a recent storm and repair the roof. Michael was a great communicator, responsive, professional and honest. He was able to schedule and complete the repair before the 2nd storm came as promised. His price was also reasonable. I would work with him again and recommend him anytime. read more

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Mike and his team provided reliable and confident guidance on a roof repair. Communication was always prompt and complete. I would trust Mike to do additional work for myself and friends in the future. read more

I had a leak in my bedroom ceiling during the extremely heavy rain this year. Based on the excellent reviews on Yelp, I contacted Roof Guard. Michael responded within minutes and advised someone would be out the following day. Mark arrived at the scheduled time and immediately found the issue with his expert eye. He placed me on the calendar for work and made sure it was before the next storm that was approaching. On the date of the repair, the crew found additional damage in other areas of the roof and finished the whole job in a very short amount of time. When the next big storm hit, I did not have any further leaks. I would not hesitate to call Roof Guard for any other roofing issues. Thanks for the A+ work! read more

Demo'd old wood shake roof in one day. New plywood, tiger paw water-proof barrier install day two. Waited 2 and a half days for framing inspector to come out. read more

They never showed up to do the work. The manager messaged me that he contacted his employee and he was going to reach back out to me. He never responded. I am finding another company Edit: reading management review!! He is lying. He was supposed to come out and fix the ally's. Nothing to do with the solar panels. Good try though. You guys are not reliable and you are not trustworthy. read more

My elderly mother was notified that her insurance was going to be canceled because she needed a new roof. I ended up using roof guard to do the inspection and the repairs with photos. I contacted Mike through the Yelp app and he got back to me right away. Mike was very helpful walking me through the entire process of what I was going to need for the insurance company to not cancel the homeowners insurance. I arranged with Mike to come by and do the inspection. He showed up in a timely manner had great communication as to what needed to be done. We hired roof guard to do the repairs and the photos they showed up when they said they were going to the timeline was exactly as was explained to me. We were able to get everything taken care of within two weeks, all I can say it was a great experience. Mike didn't try and create more work than what we needed. I would recommend this company for any roofing problems that you may have. Great customer service and communication. Thanks to Mike and roof guard for helping me out with the situation. read more

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Mike from Roof Guard was great from start to finish. I would recommend this roofing company for roofing repairs. I had a leak from the last storm. read more

Roof Guard - Ceiling stain. - Roofing Near Me - Chino, California

Roofguard responded quickly and very reasonable. Mark came out and gave us a quote within hours. Other companies came out, and I am still waiting for an estimate. They came out before the rain and saved my house from more damage. Thank you, John read more

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I got a living room roof leakin problem for years, but since last year it gotten pretty bad so I decided to contact roof guard. They were fast to respond and mark gave me very reasonable quote. unfortunely I had a very tight budget, but once mark know, they were willing to figure it out the best way to fix the problem within my budget, even tho I cant meet the price they were wanting, but they werent gonna left my roof rotting, so I would say I got a huge discount for amount of the work they done for me, finished the fixing within 3 hours, I can't appreciate it more. So if u guys ever need any roof work, these r the guys u talk to. Im for sure coming back once I need a new roof. Thanks mark! read more

This was honestly the quickest contractor response ever, the were professional, contacted me quickly, was able to come out quickly. The level in professionalism and courtesy is not something I see very often and I highly recommend giving this company first chance at your project. The value and quality they provide is impressive and appreciated. read more

I called to inquire about getting quote from Roof Guard and when I received a call back I explained why I needed a quote. I was advised that they charge a $500 to have them come out and give me a quote. I let the gentlemen know that I had already paid that amount for another company and was not looking to pay that fee again. He proceeded to tell me that's thats the only way they would come out, that they were "in a business to make money". After I told him unfortunately that would not work for me, he started to belittle and ended the conversation with "good luck because it sounds like you know what you are doing". This is probably the worst customer service I have had from any vendor I called, I would highly recommend you to call other roofing companies. I understand every business needs to be profitable, but does not need to be rude and in your face attitude of "we need to make money first" demeanor. read more

Mike and his team are awesome. Roof problems can always be intimidating and scarily expensive real fast. Mike came by and explained everything in detail to me. Really helped me understand my situation and my options. Better yet, he's local to chino hills and is very familar with the tract of homes we have. Supporting a local business and someone who knows our homes? That's really as good as it gets. It took me a few days to decide to go with Mike but I have no regrets. His team showed up on time, got to work, were polite, and sent me pictures of all the work done afterwards. I'm super thankful to him and his team. I wouldn't hesitate to book him again for future needs. *fingers crossed i wont have any!* read more

We had rain guards that was starting to fall off. The service was very quick and well done for the price. read more

Roof Guard - Bedore - Roofing Near Me - Chino, California

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Honest people and on time. Gave me guarantee on there work patching the damage area only where others asked me to change half of my roof to give me the guarantee. I highly recommend working with them. read more

Roof Guard - Roof - Roofing Near Me - Chino, California

Mike is very genuine and willing to help. He was able to do a roof inspection on short notice when other roofers require days of scheduling. He is very knowledgeable, and I never felt he was trying to scam me into repairs I didn't need. Even if he doesn't end up doing the work for you, he will leave you with knowledge so you can make the best decision moving forward I highly recommend Mike at Roof Guard for any roof job you have - big or small! read more

Unfortunately this company never showed or called when we had a time slot conformation from them. I understand roofers are in high demand right now but at least a message or phone call stating they are unable to make it today would be professional. We waited and even called 2 times and no one answered or showed up. read more

Roof Guard is 100% customer oriented and reliable. Had a "mystery leak" going into our kitchen on our 2 story home. Roof Guard techs found it, repaired it, and did additional maintenance to our Spanish tile roof, good for another 20+ years. Fast, efficient, and trustworthy. My "Go To" roofing company! read more

No call , no text , no email, no show on scheduled appointment. Unfortunately I need better communication with my services providers.

Mike did an awesome job on our roof repairs. He was the first to respond to our inquiry, first on site to provide us with a quote, and had his guys out the following morning ASAP due to the incoming storm. His guys were polite, quick with the job, and made sure to leave to work area spotless from their roofing work. Will be contacting Mike and his team at Roof Guard for all of our roofing inquiries from here on out! read more

Made an appointment, they never showed up, no message, no text, no call. Don't use these people.

So we had called around to get quotes for what we thought would have to be a major repair to my moms roof. Mike came to the house for s quick inspection. Delivered a proposal to her that evening for a few thousand less than any other quote we received. He explained all of the work to be done. Sent us proof of all their insurance and scheduled us for a few days out. When they were finished the sent us pictures of the completed work and wow what a difference! Roof Guard is honest, trustworthy and completely thorough with no sudden surprises. I will recommend Roof Guard to anyone that needs their roof serviced. Great job! read more

Absolutely wonderful to work with. They came over quickly. Figured out the problem with me. Was fixed within a couple days. Owner called me and let me pay over the phone with a card. read more

First and only review I have ever written on yelp as this is the only business I would dedicate my time to speak heartfeltly. I'm a home owner with a 42 yo concrete tile roof over 68 yo existing wood shake, experiencing a slow leak over time and much noticed after last stormy winter. After 3 mo exhaustive search and 36 companies later, my good fortune came running into Mark (GM) and Mike (owner). With combined experiences in the industry of close to 60 years, they are down to earth, sincere, trustworthy, reliable, punctual, accountable, and love what they do. Mark provided an extensive account my roofing needs, pointed out his concerns with his acumen and expertise. Mike's leadership in keeping to a precise schedule, efficency in addressing my questions, and committment to exceptional service gave me a much needed peace of mind. When other companies provided a 3+ mo waiting period, Mike and Mark were on the job in 3 weeks and provided realistic expectations of project run time. They have a top notch crew with fine workmanship. Their price points were highly competitive and reasonable. With much gratitude and appreciation, thank you for making this an absolute phenomal experience! - Jia read more