Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

Great guy! Came and told us what to look for to diagnose our problem to minimize cost.read more

Amazing service and the technician David Ramos was thorough and clear in explanation to everything…read morethat was needed. I was super stressed out before and feel much better after.

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Very happy with the service provided by Plumbing Matters…read more Gio came out on time and fixed our kitchen sink clog. Ended up doing a rebuild under the sink at a very reasonable price. Gio is very professional and just a really nice young man as well. Thank you so much!

I had outreached the week before Christmas for a consultation need via Yelp. Within minutes, I…read morereceived a response that I would be outreached by a specialist. Later that day, I was outreached and was able to have someone come out the next day The consultation appointment was running a bit behind schedule due to the previous job requiring more time. But there was constant communication and updates which is always appreciated. Once it was my turn, both Matt and Giovani showed up and got us situated so quickly. They were willing to work with my budget given the time of year. Thanks all for your support and help for this project!

Came out very quickly to replace a broken laundry room faucet. Kyle was professional and did the…read morejob quickly. In and out, good price!

I had to replace a pressure regulator for my home water line. I was able to negotiate a very…read morereasonable price to have that work and an old ball valve for the water shutoff replaced. Communication was easy and all-star was very responsive. They were able to come out and get everything done quickly and even fixed an issue with a leaky irrigation line for no charge. Will definitely work with them again if I have any other plumbing work to get done.

He's definitely a MASTER PLUMBER he came on time when he told me he was gonna be here. He was very…read morepolite very clean. He went right to the job and diagnosed it and told me exactly what was wrong and what he had to do and when it was all done, I was smiling. I will definitely use him again.

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off. To Bob the plumber.. that tag was from the water heater. Yes that was replace properly back then. Stop trying to defend your horrible work. The plumber we had come out. Said the valve was defective. Should never have been installed in the first place.

Chris responded so quickly. Came at my time requested. (Not a four hour window where they show up…read moreat the last minute). Communicated thoroughly so we both understood what the issue was. When he came to the house he diagnosed it, even checked the other bathroom to make sure that was clear also. Fixed it and cleaned up after better than it was when he came. Fast, Fair, and Professional! Will call upon him again. Thank you Chris.

I had an issue with my water heater I put out a yelp request. Chris responded immediately answered…read moremy questions and was out the next day at a time convenient for me. Chris snd his son Spencer were very courteous and honest and fixed my issue at a very fair price especially considering other plumbers tried to up sale me instead of working through the problem. Will definitely use again if I have any plumbing needs

I had a plumbing concern with a bubbling toilet downstairs and a slow draining sink upstairs, so I…read morecalled R&R Plumbing to take a look. Jimmy H. came out and was outstanding from start to finish. He took the time to inspect everything thoroughly, explained what he was seeing, and answered all of my questions in a way that was easy to understand. What impressed me most was his honesty. After evaluating the situation, he told me there was no major issue at the moment and that he did not recommend an expensive procedure that wasn't necessary. That level of integrity is hard to find these days. As a veteran, I especially appreciated that Jimmy thanked me for my military service. It was clear that his focus was on helping a customer and doing the right thing rather than recommending work that wasn't needed. If you're looking for a plumber who is knowledgeable, honest, and professional, I highly recommend R&R Plumbing. Jimmy H. earned my trust, and he'll be the first person I call if I ever need plumbing services in the future.

R&R Plumbing personally reached out to me after learning about my negative experience. The office…read moremanager was proactive, sought clarity regarding the situation, sincerely apologized, and assured me that what occurred was not representative of their standard of service. They also confirmed the identity of the technician who came to my home and addressed the matter directly with a one-on-one meeting. In addition, they provided a partial refund for the service, which I greatly appreciated. I am happy to update my rating to reflect their efforts to make things right. While my initial experience was disappointing, they responded with professionalism and a genuine willingness to address my concerns. I believe this is a step in the right direction, and I appreciate that they take customer feedback seriously and use it as an opportunity to improve.

Would recommend cross plumbing to anyone. Eric in particular is professional, knowledgeable,…read moretrustworthy and goes above and beyond to make sure the job is done right. Excellent quality work all around.

Mike and his team showed up the same day we called. They fixed our leak problem. Their service was…read moreoutstanding and would recommend them.

Found local company thru Yelp, called them almost 4pm Sat for a toilet repair. Tech came out first…read morething next day after 9am. I really appreciate the great customer service from being able to explain situation over the phone, securing appt and then getting a price quote to receiving updates via text of tech's arrival plus his name & pic. Mr. David arrived, assessed the problem then took time to explain what he was going to do. Once completed, he cleaned up his area and I received invoice electronically detailing the work done with before & after pics. Thank you very much Mr David for excellent & professional work today, I am very grateful.

Bad Drains Plumbing came highly recommended by my realtor, and they've quickly become my go-to for…read moreany plumbing needs. I've had to call on them twice in the last month--first to replace a broken toilet, and then again when my washer flooded the laundry room. During that same visit, they even spotted and fixed a leak under the bathroom sink that I hadn't noticed yet. They're incredibly responsive and always show up ready to help. What I really appreciate is how willing they are to answer maintenance questions and offer advice--it's clear they care about doing the job right and helping homeowners stay informed. Great service, dependable team, and an overall excellent experience. Highly recommend Bad Drains Plumbing for any home plumbing issues!