Found local company thru Yelp, called them almost 4pm Sat for a toilet repair. Tech came out first thing next day after 9am. I really appreciate the great customer service from being able to explain situation over the phone, securing appt and then getting a price quote to receiving updates via text of tech's arrival plus his name & pic. Mr. David arrived, assessed the problem then took time to explain what he was going to do. Once completed, he cleaned up his area and I received invoice electronically detailing the work done with before & after pics. Thank you very much Mr David for excellent & professional work today, I am very grateful. read more

Bad Drains Plumbing came highly recommended by my realtor, and they've quickly become my go-to for any plumbing needs. I've had to call on them twice in the last month--first to replace a broken toilet, and then again when my washer flooded the laundry room. During that same visit, they even spotted and fixed a leak under the bathroom sink that I hadn't noticed yet. They're incredibly responsive and always show up ready to help. What I really appreciate is how willing they are to answer maintenance questions and offer advice--it's clear they care about doing the job right and helping homeowners stay informed. Great service, dependable team, and an overall excellent experience. Highly recommend Bad Drains Plumbing for any home plumbing issues! read more

Fast and Friendly! Did a great job quickly! They repaired a gas line, were very communicative, and gave a fair price!

Thank you Dave for being honest and affordable. Your knowledge and experience with the hydro jetting cleared our main line root problem caused by 60 foot tall eucalyptus trees. Definitely will stay on annual maintenance with Bad Drains. Would definitely recommend them Rob/Norco read more

Bad Drains Plumbing - The Root Problems are these trees, but Bad Drains hydro jetting solved that. - Plumbing Near Me - Highland Park, California

I am so pleased with the work. I hired three professional "handyman". I needed to have my spigot to my outside faucet replaced. After three folks gave different prices and how it was going to be replaced to include cutting off the faucet and attaching a new one I decided to find a professional plumber. My plumber came out on a Sunday, replaced the spigot, clears my lines. He was a sweetheart. Thanks, good price, good work. read more

Excellent plumbing service! I greatly appreciate David's very prompt and terrific service to resolve my plumbing issues! Thank you so much for your help David and Raeann! read more

Great Service. They came out same day. Raeann is awesome and they best prices around town! 10/10.

A huge thank you to Bad Drains Plumbing. Quick to answer the phones, honest and forthright about pricing, punctual, and very good communication. We had a slightly backed up drain out of our washing machine. Not a crisis. David, the guy who came to our home, was punctual, polite, explained the process, and charged me exactly what the dispatcher said. Bad Drains Plumbing will be my go-to service provider read more

Highly recommend Bad Drains Plumbing. From my initial phone call to finishing the project, they were nothing but professional. Raeann was exceptional in accommodating our schedule on the weekend for our initial meeting as well as communicating the entire process of the project. David was on time to our appointment to assess the issue and answered all our questions. We were impressed with his professionalism and knowledge. David and his crew came out to replaced about 65ft of our sewer line from root intrusion. Pictures were sent of the progress they made. Their quote came in pretty reasonable compared to the other quotes we received, plus their work included a warranty. The project was estimated to be done in 3 days, they actually finished in 2 days. Thank You! read more

I am very satisfied with service provided by Bad Drain Plumbing. They arrived at time, did the work fast and very professional. I do recommend this company if you have any plumbing problems read more

Great service! Easy to work with & Fast & very responsive! Appreciate that & pricing was also on point!

LOVE them! David always delivers excellent service! Bad Drains is honest & affordable. And Raeanne is super kind. This will always be my go to for any plumbing needs. Thank you so much! read more

Great service. Have had them out twice (both times I needed same day help and they were able to make it happen.) Cost was reasonable and service was professional. Highly recommended! read more

They resolved a stressful situation quickly. My water heater gave out causing a flood in my garage. I called and David came to help with the issue. The job was done same day not having to worry about it. I'm very happy with the service and reasonable price. read more

I had a clogged toilet that I just COULD NOT unclog and so I called Bad Drains Plumbing. Raeann sent someone out the next day and David Garcia fixed the issue with his 6ft snake auger immediately. There was a follow up issue and David came up again (at no charge) to discover the true cause - a small knickknack had fallen in and was stuck in the deep recesses. Raeann offers AMAZING customer service and is extremely on top of things. She'll respond to every call or text immediately and David did great work. I'll be sure to call them again if there are any issues in the future and I encourage everyone to check them out! read more

David gave us a fair quite for the extensive work we needed done. He and his crew performed high quality service. Top notch work. He really went above and beyond for us. I will be using Bad Drains for all my future plumbing needs. read more

David and the whole Bad Drains operation are incredibly nice people, as well as thorough, responsive and knowledgeable. You don't get the feeling - far too common with other so many entitled contractors who seem to be more interested in getting their mega-lifted bro trucks paid for (by you) than doing an honest job - that you're expected to pay above-market rates for (at best) mediocre work with ludicrous, excuse-laden upcharges for every. single. thing. And if you question their rates? Watch that fake friendo smile drop to a stone cold stare in an instant. So tired of this attitude in these guys. Bad Drains in contrast is a breath of fresh air. They seem to be one of the last holdouts of fair dealing in a culture overrun with a hostile "looking out for myself first" mentality. They know that service is something you *do*, not a cheezy decal you stick on your tailgate. Cannot recommend enough, though I wish I could somehow only recommend them to people who would treat them just as fairly in return. read more

Great service, and a fair price. The person I talked to on the phone was very knowledgeable and courteous. The technician David was great. He showed up on time and let me know everything he was doing. Most of the other plumbers I called either did not call me back or could not give me any kind of estimate even though I pretty much knew what the issue was. Great communication! 10/10 I will call them for any future needs. read more

Absolutely fantastic service! A bad clog prevented the water from going down both in the kitchen and bathroom sinks. Called at 7:30AM, David Solis and Eric came in at 11 (10-12 time frame) the same day and fixed and cleaned everything in less than 1 hour. They were super kind, professional, and explained to me what was happening. They had masks, gloves, and shoe covers. They even fixed the leaky pipe under my kitchen sink. The bill was fair. Exceptional service, truly! While I hope I never need plumbing services any time soon, if ever needed, I know where to ask! Also, shoutout to the lovely lady who picks up the phone and set you up with a team :) Thank you all for making a stressful situation turn to a friendly, easy peasy process! read more

Had an emergency sewer backup on Saturday night, reached out to Bad Drains Plumbing on Sunday morning and Raeann was very responsive. She was able to quickly get out the plumber,David, within 2 hrs. David was very professional and did his work well. Would definitely recommend this company. Thank you. read more

David added service valves and copper pipes so he could flush my 2x 14 year old tankless hot water systems. He also installed a drip leg and TPR Valves. David asked questions he needed to get the right information then offered a fair price. The total cost was $840. I had a plumber recommended by my Home Warranty insurance company who initially gave a quote for the work, but I was hesitant to go with him because he didn't notice that I needed service valves. When he discovered his mistake, he increased his price to $200 more than David's. When he didn't hear back from me, he dropped the price lower than David's quote (without me asking), but it was only by a tiny amount and I'd much rather go with someone like David who knew what he was doing and offered a fair price from the start! So glad to find an honest guy for all future work I might have. Thank you! read more

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I am a property manager and have a plumber I have been using for the last 12 years. He happened to be on vacation when I had a plumbing problem at my complex so I contacted Bad Drains Plumbing based on their good reviews on yelp. They sent one of their plumbers Dave Garcia who was courteous and professional. He diagnosed the problem gave a more than fair estimate and completed the job. I would highly recommend this company for all your plumbing needs. I have already had them out for a second time before writing this review. They are now my go to plumbing company. read more

Thank you David you did an amazing job and a fair price! I'm going to recommend this business to my friends and family.

I needed an extra spigot installed on the north side of my house (all my plumbing was on the south side of the house) so that I can efficiently water my garden on the north side. I contacted Bad Drains Plumbing on a late Thursday night via Yelp, got a response within minutes, and booked an appointment the following morning for a quote. David came on time for the quote (which was very reasonable) and started/completed the job the very next day! The whole job went completely smoothly. The whole crew was extremely polite and efficient and I am so happy with the final result! I wholeheartedly recommend Bad Drains Plumbing. I think I just found my go to plumber for future needs! read more

Wow. Great customer service and very professional. Friendly technician. Prompt and easy to deal with. Reasonable too! We'll definitely use them for all of our plumbing needs. read more

Quick reply, fair price, fast and excellent service, arrived on time. Will recommend to friends. Thank you very much!

These guys are the best! We had a really bad kitchen sink get clogged up. We called bad drains and were greeted by a super nice lady who despite getting called on a Sunday, had amazing customer service. They dispatched one of their plumbers who was at our house within an hour. David was an absolute professional and even though the job ran long, he still stood behind their original quote and even passed on a senior discount to my aunt. It's refreshing to find a plumber this professional and with this much integrity! I highly recommend bad drains! Don't even waste your time calling someone Else. read more

Very responsive and reliable service. And reasonable, as well. I'll definitely use Bad Drains again if/when the need arises.

I had a mainline blockage and my bathtub filled with dirty water. BAD DRAINS came out and fixed everything right up the same day, which happened to be the day after Christmas. A true Christmas miracle. Fast and friendly and reasonably priced. Definitely recommend. :) Thumbs up. read more

My wax ring was leaking and called on a Friday late to see how much it would cost. Really appreciated talking to a person and when I asked about how much it might cost she told me she would call me right back with a price .. within a few minutes she called back with a price... I was somewhat shocked cause lately customer service has been lacking... we agreed on a time window for the following day... and David G. showed up on time ... again impressive... As he was fixing it he was telling me what he was doing. He cleaned underneath and the ceramic itself... AWESOME ... Finished in a timely manner. Great experience .... THANK YOU ! read more

Initially, we called to have our cold water line to the washer checked because only hot water came out. David came and fixed our problem, he saw that the connections were crossed when the washer was first installed (my mistake). He then found that the cold water spigot was leaking. Both bibs were really old and he was able to replace them. He took the time to explain so much to me, I appreciated his knowledge. read more

My building had a leak in the walls due to crumby and ancient galvanized piping. I was only able to start calling plumbers around 2:30pm, so I was pretty concerned no one would be able to come out. The building also only has a single water shut off for all the units... among other problems. But Bad Drains was able to get someone to help me out in a couple of hours! Definitely a life saver. Plumber was also cool and was happy to help in a pinch. Recommend! read more

David was perfectly on time, friendly, and resolved my clogged sink in no time. And he came on a Saturday morning no less. Definitely recommend Bad Drains Plumbing for your plumping needs. read more

Best most trustworthy plumbing services you will ever have!! David is careful, thoughtful and fair.

Reliable, efficient, and reasonable. Would definitely recommend and look forward to using them again the future.

These guys are top-notch! We live in a condo and our double kitchen sink was backing up, with water slowly rising. We initially contacted the HOA plumber, but he refused to work on our issue because our drain lines weren't to "code." He charged us for coming out to do literally nothing, AND he changed the price on his quote to us twice for making the drain lines to code. A true opportunist. We told him to go to hell and we called Bad Drains Plumbing. We called on a Sunday, and David came out same day. He not only put our drain lines to code, but he also addressed the issue that was causing the back up. Thank God for good honest people out there. read more

David was called in by another plumbing company (On Time Rooter and Plumbing) because they didn't have the exact equipment to do the cleaning of our drain line. Props to Cesar and Alberto at On Time for coming out and sharing business with Fixx It. This kind of honest cooperation is exactly what we all want in service professionals. And politicians. Thank goodness we get it now and then. That's why I'm writing this review: vote for the best! David came to our home and tried to clear out our drain line, but it was impossible. He was leaving and I followed him out and talked with him and said something like "Hey, I need to give you some money." He said something like "Well, maybe $20." And this was after he tried for almost an hour to snake my lines! Seriously, I had to bring up the matter of money or he would have just left without asking for anything. I did give him more than $20 and he said that he might want to try one more technique: hydrojetting, though he made no guarantees. David came back the next day and hydrojetting cleared my line. Success! David was very clear this was a temporary fix and I need to replace my drain lines. I know that's true, but no one else even went to the trouble of giving hydrojetting a try. Since David did, I hope I have a year or so to use my bathroom while getting ready for a remodel. I'm very happy with that. David was honest, articulate, competent, committed, and successful. There is nothing more a customer could ask for. read more

My go-to local plumber. Been working with David for several years now. Our house was built in 1923 and is in constant need of repairs. David's installed a new water heater, dishwasher, shower head, fixed several leaks both big and small and hydro-jetted our main line several times. During COVID times, he wore a mask and was good about social distancing. Very reliable, responsive and friendly. Highly recommended! read more

I have since used Bad Drains again in an emergency situation on a weekend to have my leaking waterheater replaced. David was at my house the same day to inspect the issue, and he made time to replace the waterheater the next day. I appreciate the level of professionalism and quality of work I have received from both Raeanne and David. In my book this company is second to none. read more

David is a fantastic guy and I highly recommend him. I called him because I thought I had an issue with my fire sprinklers. David came out and was very helpful and professional. I asked a lot of questions because I wanted to understand how my system worked and he was patient and very knowledgeable. I am also looking to get my water heater replaced and David quoted me a very reasonable price for parts and labor. I will definitely be using David for when I need to replace my water heater and will be giving him a call for any additional plumbing needs. read more