Pedro let me watch him install my new windshield. I learned so much. He has mad skills and it was…read morefun seeing him work. From the very beginning I had complete confidence in his work. Pedro has great character and good to talk with.

After having a terrible windshield installation service experience at a Safelite shop in Lunenburg…read moreMass and having to get it fixed by another shop, I had the pleasure of meeting Pedro of Solid Auto Glass in Sterling Mass. about 3 - 4 years ago. He is under the "Safelite Umbrella" but is a stand alone shop. SOLID AUTO GLASS is the proper name for him. This guy is in a Galaxy all by himself. He started glass replacement as a teenager and owns and operates Solid Auto Glass by himself after starting and working with a big name glass company for over 20 years . He now has over 35 years experience?? Holy........ As a Senior Citizen who grew up in a time when there were a lot of business owners who took absolute pride in their profession and highly skilled, with decades of experience, this guy is all that. He works on his own and is a perfectionist. No matter what your drive, a super rare car, exotic car, or a common car, truck, etc. and if they make a windshield for it, this is the only guy in the world I would have do it.

My power moon roof was shattered while I was driving and I needed a quick fix with good quality…read more Payless Auto Glass (Formally known as Patriot) was so quick and put in the OEM glass in about an hour! Thank you so much Eric and team for your care and expertise!

I had a spray on bed liner done on my GMC 2500. The liner came out good. HOWEVER, the service left…read morea lot to be desired. I made an appointment 2 weeks out for a Monday at 8 am. When I dropped my truck off I was told it would be ready between 1 and 2 pm. I am an hour drive away. I showed up at 2: pm. They had not even sprayed my truck yet and the owner wasn't even there. When he returned all he said was, well, with a bit of an attitude, we'll get it done. Then a day or so later I realized that the back up camera was not working on my truck. which is in the tailgate. (they had the tailgate off to spray it) When I called back all they said was well it was working when it left. I checked the wires and found that they broke the camera plug.When I told them that the plug was broken they said well we had a hard time getting it apart. I would never go back here.

Call for need help for my store front glasses, the guy answered the phone and said I'm to busy and…read morejust hangs up, first time and last time call this business. I supposed leave you a -- ， but I'm nice enough to giving you 1

Very helpful and great service. I needed to have a piece of glass recut due to my mistake. They…read morewere very accommodating and got the new piece out to me in a timely fashion. I would do business with them again.

Good experience replacing my windshield. Gary went above and beyond and cleaned off some old tint…read moreglue from one of the windows using some good cleaner (would have taken us a few hours). Thanks Gary, you're greatly appreciated and your customer service skills are top notch.

When you call, their computerized answering service fails to give you options & wont send you to a…read morehuman. I just couldn't schedule an appointment or get a quote!

These guys are phenomenal. The price was affordable, the service was quick and the best part they…read morecame to me. I'm unable to take too much time out of work so they drove to my job and fixed it in the parking lot. They did this back in Oct of last year and the reason I'm posting this review now is because I wanted to give my windshield some time under the elements before I gave my final thoughts. Also for reference I have the sensor thing in the front you can see in the busted photo that dark square. They didn't recalibrate it, they only replaced the windshield so that should show in itself how gentle and efficient they were. I haven't had issues at all with my sensors. The windshield itself is still in great condition and KNOCK ON WOOD no chips or damage. I've gone through car washes, being buried in the snow and the heavy rain we've had the past month. The quality of that windshield I would say is 10/10. I would recommend these guys for your window needs!!

Communication was excellent as was Jesus quote. They came right to my house and installed a new…read morewindshield while putting my transponder and inspection sticker on the new windshield . They were fast, friendly and professional at a great value price. I would definitely recommend them

This is a VERY frustrating place to do business . Their customer service is…read moreimpossible. You can't speak to a real person and they put you on hold for ages so you'll hang up. Next time I'll go to a place that values customers.

Neka (Safelite Acton MA store manager) was amazing! Aftermarket windshield for my BMW arrived…read morecloudy and distorted; Neka arranged to get OEM glass at no-charge to me. Their Master Technician, Scott, did a great job; clean install, toll transponder and inspection sticker reapplied. Highly recommended!

Brought Tesla in to get windshield because of New England weather there was delays on calibration…read moreand needed to be done on a different day. They went above and beyond on making up for an issue that was out of their control when they didn't need to do a thing! Thank you!

Had a rock go through my windshield on a Wednesday. Came in on Saturday for a replacement. Very…read moreclean waiting room. Quality of the work is really high and the technicians were very pleasant to work with