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    JNR Global Logistics

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    4 years ago

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    Matson

    Matson

    (12 reviews)

    Well this is our second time to use Matson. We used a…read moretransport company to make arrangements because we are having the car transported to Tucson on arrival in LA via car carri We had some stress with paperwork, our car is paid off but I didn't update the registration when I did it. I had a copy of the car title, but they want a original. We are both on the title , both have to be present. Don t try to hide anything personal that was too big for your suit case. If they find it, they will discard it. Use usps for that stuff. Flat Rate. So it took us two days to get our documents in order, a full half day at Dmv. And Matson dock closes at three. And they have a lunch hour. Gotta plan. Be very aware you need to be clean, vac and no cracks anywhere. All reasons to send you away. And less than 1/4 tank. For us that's 2 gallons. Another reason to refuse your vehicle. Excess Fuel. It s about car weights. Go to the website to review important details,but this is everything I can think of. Oh , if you are early for your shipping day, you get a grace day, & the other days are dock storage. Mastercard Accepted. Hate to add a negative to a positive.. on car acceptance, we noticed the rear bumper, On a Prius this is a bodypart, was scuffed and cleaned. Since the transport driver didn't catch it, the responsibility moved to the transporter. The new inspection sticker from Maui was Scuffed. It had to be on the ship, only they would have a clean up kit. The solution also faded the new black and white sticker, only a week old. Now it s Gray. The damage only broke one tiny snap -in plastic tab. So it hangs low by a 1/2 inch. Looks like we will pay. New insurance on arrival in Tucson. So Damage was before the new insurance was in effect. Too bad he missed it but it was subtle.

    Matson... The lifeline between Hawaii and the US mainland, especially for shipping vehicles…read more Founded in 1882 by Swedish-born William Matson, its headquarters is currently in Honolulu, HI (formerly Oakland, CA). Obtaining a job as a stevedore with the company is almost akin to winning the lottery, LOL. Sadly, it's who you know like in most places. Overtime pay equals beaucoup bucks but the hours can be crazy. EXPERIENCE: We used them way back in the mid-90's to ship a vehicle from Maui to Arizona and back (via Long Beach, CA) for yours truly to drive while in school. Back then, you had the option of shipping your vehicle either inside a container or outside, the latter of course being cheaper. We went with the enclosed container which ran around $800-something one-way and kept the car much cleaner. Nowadays it's all enclosed and about double the price. The voyage took around five days or so each way, and the car arrived damage-free both times. Today, it's much easier to prepare yourself and your vehicle as everything is online. Some things didn't change, such as: 1) Gas level needs to be at ¼ tank or less. 2) Your vehicle must be emptied of loose items, legal and brought in clean in order for inspection to be done. And the "duh factor": Don't leave any valuables inside your vehicle! Signage at Kahului Harbor is poor compared to Long Beach, but due to its small size, it's quicker and easier to get in and out. The office was located inside of the big warehouse building at pier 1 but it could've changed since then. FUN FACT: Way back in the day, Matson briefly operated aircraft and passenger ships between Pacific locations/ports and the US west coast. OVERALL: It's either Matson or Pasha for your vehicle shipping needs. You decide.

    Royal Hawaiian Movers - Kailua-Kona

    Royal Hawaiian Movers - Kailua-Kona

    (21 reviews)

    Crew came to the house on time. Moved everything efficiently. They were done in less than half the…read moretime of the estimate. The two guys worked well together. No damage to personal property. For a local move, you really can't beat Royal Hawaiian Movers.

    This company is HANDS DOWN the absolute WORST moving experience I've had in my 57 years on this…read moreplanet, and only reinforces my belief that the only thing companies in Hawaii are in a hurry to do is SLOW DOWN. After CLEARLY telling these people that my shipment was for my BUSINESS, not my home, and that these items were urgently needed ASAP, they spent nearly a MONTH doing NOTHING to expedite shipment, while giving excuses about "consolidation", thus my items simply sat in Kona for a MONTH, not moving AT ALL. Furthermore, I couldn't even get answers from their staff on the shipment's progress until I finally got angry at them, which I CONSTANTLY had to do to get further answers about it. After spending a mind-boggling $6,200+ on shipping what amounts to a CLOSET, (7x7x4 box) these people should have had SUPERIOR customer service, and showed at least SOME effort to get my shop equipment moved in a reasonable amount of time.....they told me "6-8 weeks"...it has now been almost 3 MONTHS, and my equipment is STILL not here, because, apparently, their parent company, DeWitt, is just as incompetent, so here I am, wondering why my items are just sitting at the harbor in California, having arrived there 8 days ago, and are STILL NOT MOVING, while I'm getting MORE stupid excuses about "consolidation". If you REALLY need your items moved off the Big Island, I would consider finding something more trustworthy, like a blind shark to swim it over, and a set of 3-legged pack mules to hike it the rest of the way, because BUYER'S REMORSE is all you're getting with this company.

    JNR Global Logistics - vehicleshipping - Updated May 2026

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