If you are moving from Maui to the mainland this company is the best!!! My family has used them for…read moreyears and thankful I was able to use them for our move. "Maui" handled everything seamlessly and carefully. I would use them again. Also Keani was a gem and full of aloha when scheduling our move. Thank God for this spot on moving company. All their staff are a joy to work with even if you are worried about a move. They will take a load off your mind and lighten your load! You'll feel confident your household goods are well cared for. Mahalo Nui loa for Royal Hawaiian movers

It's been 6 weeks since this company picked my goods up on Maui to ship to California. Still no…read moreresponse on when I will see everything I need to live on arrive at my house. When I shipped the same items to Maui with another carrier, it arrived at my house in 2 weeks!

Well this is our second time to use Matson. We used a…read moretransport company to make arrangements because we are having the car transported to Tucson on arrival in LA via car carri We had some stress with paperwork, our car is paid off but I didn't update the registration when I did it. I had a copy of the car title, but they want a original. We are both on the title , both have to be present. Don t try to hide anything personal that was too big for your suit case. If they find it, they will discard it. Use usps for that stuff. Flat Rate. So it took us two days to get our documents in order, a full half day at Dmv. And Matson dock closes at three. And they have a lunch hour. Gotta plan. Be very aware you need to be clean, vac and no cracks anywhere. All reasons to send you away. And less than 1/4 tank. For us that's 2 gallons. Another reason to refuse your vehicle. Excess Fuel. It s about car weights. Go to the website to review important details,but this is everything I can think of. Oh , if you are early for your shipping day, you get a grace day, & the other days are dock storage. Mastercard Accepted. Hate to add a negative to a positive.. on car acceptance, we noticed the rear bumper, On a Prius this is a bodypart, was scuffed and cleaned. Since the transport driver didn't catch it, the responsibility moved to the transporter. The new inspection sticker from Maui was Scuffed. It had to be on the ship, only they would have a clean up kit. The solution also faded the new black and white sticker, only a week old. Now it s Gray. The damage only broke one tiny snap -in plastic tab. So it hangs low by a 1/2 inch. Looks like we will pay. New insurance on arrival in Tucson. So Damage was before the new insurance was in effect. Too bad he missed it but it was subtle.

Matson... The lifeline between Hawaii and the US mainland, especially for shipping vehicles…read more Founded in 1882 by Swedish-born William Matson, its headquarters is currently in Honolulu, HI (formerly Oakland, CA). Obtaining a job as a stevedore with the company is almost akin to winning the lottery, LOL. Sadly, it's who you know like in most places. Overtime pay equals beaucoup bucks but the hours can be crazy. EXPERIENCE: We used them way back in the mid-90's to ship a vehicle from Maui to Arizona and back (via Long Beach, CA) for yours truly to drive while in school. Back then, you had the option of shipping your vehicle either inside a container or outside, the latter of course being cheaper. We went with the enclosed container which ran around $800-something one-way and kept the car much cleaner. Nowadays it's all enclosed and about double the price. The voyage took around five days or so each way, and the car arrived damage-free both times. Today, it's much easier to prepare yourself and your vehicle as everything is online. Some things didn't change, such as: 1) Gas level needs to be at ¼ tank or less. 2) Your vehicle must be emptied of loose items, legal and brought in clean in order for inspection to be done. And the "duh factor": Don't leave any valuables inside your vehicle! Signage at Kahului Harbor is poor compared to Long Beach, but due to its small size, it's quicker and easier to get in and out. The office was located inside of the big warehouse building at pier 1 but it could've changed since then. FUN FACT: Way back in the day, Matson briefly operated aircraft and passenger ships between Pacific locations/ports and the US west coast. OVERALL: It's either Matson or Pasha for your vehicle shipping needs. You decide.

I recently shipped my vehicle round-trip to Maui via Young Brothers and found both their online…read moreinformation and the customer service representatives via telephone to be very informative and helpful. The shipping process is very efficient and the workers at the shipping site are friendly. You do need to call ahead to book a shipping appointment, but from there on, it's an easy process to drop off your vehicle and pick it up at the destination point. Shipping is quick and I got a call from Young Brothers the next morning after each shipping, letting me know my car was ready for pickup. When we went to pick up my car in Kahului, the battery was dead (the parking lights got left on inadvertently), and they immediately sent someone over to give us a jump start. After you ship your car, if you care about your paint job, I do recommend you get a good car wash asap to rinse off the salt (I have a review of the place we liked in Kahului). If you have a reason to ship your vehicle interisland, if you do your legwork in advance (check the website, make a call), you're going to have a smooth and easy experience with Young Brothers.

Mahalo to Heather (customer service rep) who gave us great advice on how to ship a lithium electric…read morebike battery to Maui. You went the extra mile in emailing info and we appreciate it :)

Ronnie as most people put in reviews is not honest. I gave a 1 month window and the day of pickup…read morethe cost went up. Ronnie gives no help like a lot of the reviews below state. Very sad. Do not use this broker.

Very unreliable entity to do business with. Dubious, Rude with lack of transparency. I have…read morerequested a receipt of the car that was shipped a week ago and have not received my receipt. I was desperate to get my car shipped, otherwise, I wouldn't have done business with this group of morone. PLEASE RUN!

The estimate for repairs of damage Matson did to my car is now up to $6000. Let's see if they will…read morepay for what they damaged on my chevelle?

Do everything in your power to use another shipping company, if you have the option do not use…read moreMatson! The agents have terrible customer service AFTER your funds have been collected. Prior to paying then are fantastic. They over promise and under deliver. My vehicle has been sitting on a neighbor island port for 1 week already. I tracked it yesterday and I was due to pick it up today. This morning I tracked the vehicle and the pickup date disappeared and is now blank. I called and was told to call back in 2 hours. I was generous and waited 3, at which point they informed me it will be another 2 weeks before I receive my vehicle as it just sits and waits to be loaded. They do not update the transit tracking on their website and you have no idea where your vehicle is and no idea when it will arrive. The technology is far outdated and I feel as though the customer service agents are either not properly trained or not given enough resources to assist a customer.

Reviews can be scary if you just go off on people's experiences. My experience was positive…read more They were detailed and quick, the teller or receptionist was friendly and answered all my questions. My car arrived on time and safe and for that I'll be grateful. The only con is just working on the phone waiting times but other than that, great staff! I really love that this company allowed me to ship my belongings in my car.

Very helpful received a huge coffee table from Oahu. The weight on the table I didn't expect. 2…read moreguys helped us get it into our mini van huge help from both. Without them picking up our item wouldn't have been possible. Even used a forklift to help assist us in loading. Great guys I offered them a tip to buy lunch least I could do. Instead of accepting they gave a smile and hand shake and said have a good day. Thanks again

Any affiliates of DeWitt (Dim Witt) Movers is horrible. They delivered our furnishings to our home…read moreand destroyed our beautiful hardwood floors. They sent out TEMP LABORERS they were paying 18.00 an hour to deliver our goods. I filled out a claim form that the driver provided and told us they would repair the damage to our brand new floors. We never heard anything from them, and when I called 2 months later to discuss it they had no record of a damage report. It trickles from the top down in their organization and they charged us 1500.00 extra for the delivery saying our driveway was inaccessible. If they hired competent help that could navigate a truck it wouldn't be an issue as we have had many many subsequent deliveries of furniture and applicances of trucks of equal or larger size. BUYER BEWARE. They are awful.

Move from Big Island to California. They moved all of our household furnishings and loaded them…read moreinto the shipping container. So happy to discover what a terrific job they did with wrapping our items with care. Not one broken item! Their team communication is great as well. Very fair price. Thank you Bonnie, Joaquin, and the movers. I would recommend!!

Crew came to the house on time. Moved everything efficiently. They were done in less than half the…read moretime of the estimate. The two guys worked well together. No damage to personal property. For a local move, you really can't beat Royal Hawaiian Movers.

This company is HANDS DOWN the absolute WORST moving experience I've had in my 57 years on this…read moreplanet, and only reinforces my belief that the only thing companies in Hawaii are in a hurry to do is SLOW DOWN. After CLEARLY telling these people that my shipment was for my BUSINESS, not my home, and that these items were urgently needed ASAP, they spent nearly a MONTH doing NOTHING to expedite shipment, while giving excuses about "consolidation", thus my items simply sat in Kona for a MONTH, not moving AT ALL. Furthermore, I couldn't even get answers from their staff on the shipment's progress until I finally got angry at them, which I CONSTANTLY had to do to get further answers about it. After spending a mind-boggling $6,200+ on shipping what amounts to a CLOSET, (7x7x4 box) these people should have had SUPERIOR customer service, and showed at least SOME effort to get my shop equipment moved in a reasonable amount of time.....they told me "6-8 weeks"...it has now been almost 3 MONTHS, and my equipment is STILL not here, because, apparently, their parent company, DeWitt, is just as incompetent, so here I am, wondering why my items are just sitting at the harbor in California, having arrived there 8 days ago, and are STILL NOT MOVING, while I'm getting MORE stupid excuses about "consolidation". If you REALLY need your items moved off the Big Island, I would consider finding something more trustworthy, like a blind shark to swim it over, and a set of 3-legged pack mules to hike it the rest of the way, because BUYER'S REMORSE is all you're getting with this company.