If you are moving from Maui to the mainland this company is the best!!! My family has used them for…read moreyears and thankful I was able to use them for our move. "Maui" handled everything seamlessly and carefully. I would use them again. Also Keani was a gem and full of aloha when scheduling our move. Thank God for this spot on moving company. All their staff are a joy to work with even if you are worried about a move. They will take a load off your mind and lighten your load! You'll feel confident your household goods are well cared for. Mahalo Nui loa for Royal Hawaiian movers

It's been 6 weeks since this company picked my goods up on Maui to ship to California. Still no…read moreresponse on when I will see everything I need to live on arrive at my house. When I shipped the same items to Maui with another carrier, it arrived at my house in 2 weeks!

Well this is our second time to use Matson. We used a…read moretransport company to make arrangements because we are having the car transported to Tucson on arrival in LA via car carri We had some stress with paperwork, our car is paid off but I didn't update the registration when I did it. I had a copy of the car title, but they want a original. We are both on the title , both have to be present. Don t try to hide anything personal that was too big for your suit case. If they find it, they will discard it. Use usps for that stuff. Flat Rate. So it took us two days to get our documents in order, a full half day at Dmv. And Matson dock closes at three. And they have a lunch hour. Gotta plan. Be very aware you need to be clean, vac and no cracks anywhere. All reasons to send you away. And less than 1/4 tank. For us that's 2 gallons. Another reason to refuse your vehicle. Excess Fuel. It s about car weights. Go to the website to review important details,but this is everything I can think of. Oh , if you are early for your shipping day, you get a grace day, & the other days are dock storage. Mastercard Accepted. Hate to add a negative to a positive.. on car acceptance, we noticed the rear bumper, On a Prius this is a bodypart, was scuffed and cleaned. Since the transport driver didn't catch it, the responsibility moved to the transporter. The new inspection sticker from Maui was Scuffed. It had to be on the ship, only they would have a clean up kit. The solution also faded the new black and white sticker, only a week old. Now it s Gray. The damage only broke one tiny snap -in plastic tab. So it hangs low by a 1/2 inch. Looks like we will pay. New insurance on arrival in Tucson. So Damage was before the new insurance was in effect. Too bad he missed it but it was subtle.

Matson... The lifeline between Hawaii and the US mainland, especially for shipping vehicles…read more Founded in 1882 by Swedish-born William Matson, its headquarters is currently in Honolulu, HI (formerly Oakland, CA). Obtaining a job as a stevedore with the company is almost akin to winning the lottery, LOL. Sadly, it's who you know like in most places. Overtime pay equals beaucoup bucks but the hours can be crazy. EXPERIENCE: We used them way back in the mid-90's to ship a vehicle from Maui to Arizona and back (via Long Beach, CA) for yours truly to drive while in school. Back then, you had the option of shipping your vehicle either inside a container or outside, the latter of course being cheaper. We went with the enclosed container which ran around $800-something one-way and kept the car much cleaner. Nowadays it's all enclosed and about double the price. The voyage took around five days or so each way, and the car arrived damage-free both times. Today, it's much easier to prepare yourself and your vehicle as everything is online. Some things didn't change, such as: 1) Gas level needs to be at ¼ tank or less. 2) Your vehicle must be emptied of loose items, legal and brought in clean in order for inspection to be done. And the "duh factor": Don't leave any valuables inside your vehicle! Signage at Kahului Harbor is poor compared to Long Beach, but due to its small size, it's quicker and easier to get in and out. The office was located inside of the big warehouse building at pier 1 but it could've changed since then. FUN FACT: Way back in the day, Matson briefly operated aircraft and passenger ships between Pacific locations/ports and the US west coast. OVERALL: It's either Matson or Pasha for your vehicle shipping needs. You decide.

JNR was extremely approachable and reassuring about shipping my belongings from Maui to Victoria,…read moreCanada. Pickup day couldn't have been smoother.

Eugene Jasper came to our rescue for our move from Oahu to Maui. We obtained two other quotes that…read moreseemed way too pricey for our one bedroom apartment. We decided to try one more time and we hit the jackpot! Eugene got right back to us, sent Lisa to evaluate our contents and we got a very attractive quote right away. Eugene then worked within our last minute schedule to get packers, move out guys, and a truck to bring out our things in our container - all within a week time frame. He always returned calls right away - it felt like we were dealing with an old friend. Kudos to Eugene - if I have to move again (not soon, I hope) we will be calling Global Logistics!

Very professional and responsive. Cars arrived in perfect condition …read more Appointment was easy to make and everything was timely. Recommend Thanks

They lie about almost everything, please beware. Ronnie says whatever to make a sale and isn't…read morehonest about what really will happen between the hiking up pricing and lying about when truly they are able to transport.

The estimate for repairs of damage Matson did to my car is now up to $6000. Let's see if they will…read morepay for what they damaged on my chevelle?

Do everything in your power to use another shipping company, if you have the option do not use…read moreMatson! The agents have terrible customer service AFTER your funds have been collected. Prior to paying then are fantastic. They over promise and under deliver. My vehicle has been sitting on a neighbor island port for 1 week already. I tracked it yesterday and I was due to pick it up today. This morning I tracked the vehicle and the pickup date disappeared and is now blank. I called and was told to call back in 2 hours. I was generous and waited 3, at which point they informed me it will be another 2 weeks before I receive my vehicle as it just sits and waits to be loaded. They do not update the transit tracking on their website and you have no idea where your vehicle is and no idea when it will arrive. The technology is far outdated and I feel as though the customer service agents are either not properly trained or not given enough resources to assist a customer.

Reviews can be scary if you just go off on people's experiences. My experience was positive…read more They were detailed and quick, the teller or receptionist was friendly and answered all my questions. My car arrived on time and safe and for that I'll be grateful. The only con is just working on the phone waiting times but other than that, great staff! I really love that this company allowed me to ship my belongings in my car.

Very helpful received a huge coffee table from Oahu. The weight on the table I didn't expect. 2…read moreguys helped us get it into our mini van huge help from both. Without them picking up our item wouldn't have been possible. Even used a forklift to help assist us in loading. Great guys I offered them a tip to buy lunch least I could do. Instead of accepting they gave a smile and hand shake and said have a good day. Thanks again

Any affiliates of DeWitt (Dim Witt) Movers is horrible. They delivered our furnishings to our home…read moreand destroyed our beautiful hardwood floors. They sent out TEMP LABORERS they were paying 18.00 an hour to deliver our goods. I filled out a claim form that the driver provided and told us they would repair the damage to our brand new floors. We never heard anything from them, and when I called 2 months later to discuss it they had no record of a damage report. It trickles from the top down in their organization and they charged us 1500.00 extra for the delivery saying our driveway was inaccessible. If they hired competent help that could navigate a truck it wouldn't be an issue as we have had many many subsequent deliveries of furniture and applicances of trucks of equal or larger size. BUYER BEWARE. They are awful.

Move from Big Island to California. They moved all of our household furnishings and loaded them…read moreinto the shipping container. So happy to discover what a terrific job they did with wrapping our items with care. Not one broken item! Their team communication is great as well. Very fair price. Thank you Bonnie, Joaquin, and the movers. I would recommend!!

Crew came to the house on time. Moved everything efficiently. They were done in less than half the…read moretime of the estimate. The two guys worked well together. No damage to personal property. For a local move, you really can't beat Royal Hawaiian Movers.

After considering four different Kona-area moving concerns, we hired the company only on approx…read more April 24, with an expected move on April 29th. It entailed the contents of a two-story, 3-br townhome with some heavy, bulky upper and lower lanai stuff (all the large items - we would handle all the kitchen, bathroom, and pantry items) going to a smaller house Regina and staff worked with us, and when the 29th became problematic for us, they were able to shift the move date to May 1st, which helped us tremendously. The three young but surprisingly strong movers - Jason and two polite chaps - showed up on time (8:30 am) and, after an orienting walk-through, they went to work in a very expeditious manner. They were able to fit everything into the truck for one trip about 2.5 miles to the other house. They positioned the 3 disassembled bedsets, two couch sectionals, three roller racks of tubs, a large, very heavy dining room table, four other smaller tables and many other items in short order where we wanted them, and the move was concluded in 4.25 hours - well under the estimated time on the contract and for less than the quotes from the other movers that were available. We were very impressed by how hard and consistently they worked and their professional, engaging, and positive demeanors, given the exertion required. We will surely seek out Royal Hawaiian for any future moves on the Big Island.

To talk to customer service, or anyone regarding your booking when shipping a car, budget for at…read moreleast a ONE HOUR wait on the phone. For most of us busy, working folk, this is not a reasonable amount of time. And - you guessed it - their call back feature does not work. Do better, Pasha. They won't approve your documents to do the shipping until soonest 2 weeks before your ship date. Thus you cannot schedule your drop off date until this time. Meaning, anybody who is flying after dropping off a car has to wait until TWO WEEKS before drop off date to book a flight. Flight prices are very expensive unless booked earlier. Do better, Pasha. Once they take your money, they won't give you a full refund. There is a $75 "cancellation fee", even if you contact them within one hour of booking as I tried to do. Be warned. Consider Matson for shipping cars to and from Hawaii.

Great service. Helpful and friendly. I always get what I need done here. Plus they have great…read morehours.

The two employees there were rude and unfriendly…read more Very poor customer service! Apparently, I could not drop off my package there. However, Longs Drugs (a place that was less than 100 yards away) allowed me to drop off my package since they are a UPS Drop-off location. I do not recommend anyone to do business here.