The lady working behind the counter name, Michelle might be the most difficult and obnoxious person…read moreand customer service that I've ever met. After me and my seventy year-old mother came down to pick up a vehicle that was stolen and recovered. She started to yell at My mother. At that point, I got upset with her and told her very calmly not to yell at my mother. She threw me out of her office! They should do a better job of hiring employees that interact with customers.

Responded to my AAA service call . First truck couldn't help so they sent a second one to start…read morecar. Two great repair people. Great attitude and friendly. They are a great partner of AAA.

My work truck needed a tow to East Orange, and I couldn't be happier with the service I received…read more They were prompt, reliable, and the price was surprisingly lower compared to other companies I had checked out. What impressed me even more was the 10% discount they offered on top of their already competitive rates. It was a great value for the service provided. Thank you for your service!

From the owner: Charlemagne Towing, your go-to towing and roadside assistance provider in Newark, NJ, excels in…read moreboth Light and Heavy Duty Towing. Available 24/7, we swiftly respond to roadside emergencies, offering expert solutions such as jumpstarts, tire changes, and fuel delivery. Additionally, we stand out as reputable buyers of junk cars.. we take pride in our auto bodywork also

Unfortunately my transmission went out while driving down i78. Through my insurance Ariel's Towing…read moreresponded. Highly recommend! Driver was professional, accommodating and friendly. I didn't have to wait long after I called to confirm pick up.

From the owner: If you're in need of Towing or Roadside Assistance in Springfield, New Jersey, call Ariel's Towing…read more& Recovery! We offer 24 hour towing, winch outs, jump starts, low garage towing, gas delivery, car unlocking, flatbed towing, and most auto wrecker services that complement everyday roadside emergencies. For all your towing and roadside service needs, Ariels' provides service Springfield, Union, Summit, Millburn, Cranford, Elizabeth, Roselle Park, Maplewood, Linden, Clark, and the surrounding areas of NJ. If you vehicle breaks down and your car needs a tow, don't worry, we are the answer when you search for a "tow truck near me" and are available 24 hours a day, 7 days a week

They claim to be 24 hours BS only 24hrs to tow your car but not to pick up. I was calling the…read morecompany since 6 this morning and to got an answer almost 10am. They charged me $700, I got charged for a tow fee understandable but a HOOK FEE? ridiculous. They scam and make up prices. They are scammers. I've dealt with tow services but these people take the cake. They don't have an office so you'll just be waiting outside looking dumb till someone decides to arrive.

My car was taken in the middle of the night from my apartment complex along with several other…read morecars. No note, no warning no nothing. When I woke up this morning the apartment complex had no idea that a tow truck came in and was picking up cars. I called the Roselle police department to figure out where my car was. After locating my car I went to the location that was posted on Google and it a house that was not the right location. After finding the correct location again I showed up to the site where my car was. There was nobody there, no hours posted or nobody picking up my calls. I decided to go home and confront my complex again and they still had no idea about cars being towed. I finally was informed to text a number where It was arranged for me to pick my car up. As soon as I get there I'm trying to get questions answered as to who had my car towed and why considering there were other cars infront of me and behind me that were not towed. I'm a paying tenant in this complex and also have a parking sticker on my dashboard. The man there assisting couldn't tell me who called but said " 50 tenants called and complained about cars and also the police called and complained", which is completely incorrect. After asking the questions I asked the man how much it was going to be he quoted be $700 which by reading all your reviews he definitely was up charging me and also up charging me from the sign posted in my apartment complex. This was by far the worst experience with any towing company and not to mention the most unprofessional when the man started charging at me when I decided to call the police and get this sorted out. He was screaming it was his day off and that because I was calling the police I wouldn't be able to have my car today. Truly the worst and scariest experience. I hope this company fires that employee and fixes this issues because it could cause several more 1 star complaints.

They are awesome! I called them early, at approx 7:30 a.m., and they were very courteous and…read moreprofessional and kind, something a lot of people aren't at 7:30 a.m. LOL They were at my place within an hour, and I'm so grateful for their help as I was in a last minute bind with a dead battery and a busy work schedule! HIGHLY RECOMMEND

Even though I got several quotes which were all around $100, they were the first to respond and…read morewent above and beyond to help me with my flat tire.

I called this company in January to have my vehicle junked the guy came out to get it got out his…read moretruck looked under the car took pictures made a phone call told me the catalytic converter wasn't the original so the price changed. I still let him take the car gave him the keys and title. Fast forward to May I received a court summons with multiple tickets for fictitious plates I contacted the court and explained that I had that car junked in January from Macpela Towing Company. i now have to go to court and take everything I have hopefully this company will be held accountable for the illegal activities that they're involved in. Do not use this company

ATTENTION!! This company is engaging in deceptive practices...On 4/5/25,I called Macpela to…read moreconfirmed my pickup and the promised amount that I was to receive for my vehicle when the tow truck driver came he started taking photos underneath my vehicle he then asked about my title and the amount that I was supposed to receive he then made a phone call and gave me less than what I was promised then stated "if I didn't want to accept the amount that I could call someone else"

Very reliable and affordable. They came to tow my car very quickly and were very careful with my…read morecar. I highly recommend.

From the owner: Towing services, Located in Livingston, NJ Serving…read moreLivingston & Surrounding areas

My family of 4 was on the way to Florida from Massachusetts. The Uhaul we rented seized and died in…read morethe middle lane on the busy New Jersey tpke. Highway patrol required us to be towed us to an abandoned Sears parking lot (at OUR EXPENSE $500.00!) in a very sketchy area. Uhaul didnt even return our calls. The only help we had, was from Rob at CES. He got us towed to his lot and advocated for us to get a new truck, transfer of contents & a place to sleep. Uhaul was totally unbothered about us being stranded with 2 kids a cat a dog & a hamster with a truck containing all of our possessions thousands of miles from our destination. Without Rob and CES we would still be sitting in that lot. I am forever grateful to CES. I strongly recommend this business.

Quick Response, reliable, professional and honest! These are qualities hard to find today!read more