Brought my car to Joe Bess for minor repairs and they had the vehicle for weeks and they ended up causing so much damage that the car was totally undrivable. Refused to fix it. BEWARE! read more

Joe Bess automotive really helped me out when I was in a spot not only do they take me to work they brought my car back to me at work that was awesome they did a great job and the price was lower than the estimate ​​ read more

Dropped my car off and it was ready the same day. Great communication from staff and I was very happy with the price for the work they did on my car! I will definitely come back here for any car needs. read more

Don't trust this shop with your vehicle. They are completely unprofessional lemay trash. My fathers truck was being serviced at this shop and was stolen off their lot on Friday. When my dad asked them where his truck was they acted like they had no idea. They told him it wasn't their responsibility. They could have cared less. They didn't even realize it was stolen. Conveniently their cameras weren't working at the time. A police report was filed and we will be taking legal action. I'll write every review/complaint I can to make sure everyone knows what pieces of shit they are. That's not how you do business and I promise I'm going to see to it that everyone knows how careless and unprofessional they are. read more

Honest and up front. As a female I appreciate being able to trust a place to not take advantage of my assumed ignorance. read more

To respond to the other poster, my wife and I have brought our vehicles to Joe's for years. We have no complaints or issues. Joe's people are fair, upfront with their feedback about what is best, and are connected to many local auto places to find part options so you are not paying dealer level price for everything. If you want good service without being sweet talked into something you don't need, bring your vehicle in. They are usually busy, so call ahead to see when you can get everything checked out that you need. read more

Great job! I have worked with them three times and every time was a success. There was a breakdown in communication on one visit that was handled professionally and fairly. Every time I have a question, if one of the guys is available they will try to help me with quick fixes without charging me....if they have to keep the car , their quotes for each job have been fair and accurate, there were never any unpleasant surprises. They have the years and talent to take care of anything from your first fixer upper to your splurge "I was just promoted " car. read more

Back again!!! Thanks for saving me almost $100 on my windshield. Thank you for working with me and my insurance company, the body work you did looks amazing. You guys are the best!!! read more

Took my car here after a failed inspection by Firestone with an estimate of repairs of 1850.00 and had all the necessary repairs completed for 900.00 including an oil change and wiper blades which were not included in firestones estimate I would highly recommend joe Bessel auto and I defiantly will return read more

Horrible customer service! When I was inquiring about the pricing of radiator and water pump change. One of their employees just lost patience and told me, "Hey, if you are not going to here you are wasting my time because I am very busy right now and if you want to repair your car bring it next week because I have tons of car to repair right now". Nice! No, thank you! read more

I have taken my cars to Joe for years mainly for inspections, They're patient and have never had a problem ! He tells it to you straight.

I have to give this place a two i needed a shop to perform the state required emissions and safety test after replacing my windshield joe bess had been the closest shop to the auto glass shop that did them I showed up on a short time frame and the shop was very cooperative in getting me in on a timely manner despite the fact I didn't have an appointment for this I was very thankful and sold on the shop to handle further issues I may have with my vehicle however once the car was pulled into the shop the problem started my car which is a newer model vehicle and very maintained had 3 three state inspectors going over it looking for things wrong they checked the tires which are less then a month old three times they also checked my my rear wiper and front wipers at least 4 four times after the inspection they informed me the vehicle would be failing due to the fact the car needed the rear brakes replaced despite the fact the front ones were in great shape they told me they could replace them for just under $200 and re inspect it however I would also have to pay another inspection fee the shop was very unfriendly one of the inspecting mechanics leaned all over my new windshield which had just been installed less then an hr prior to this when I informed him the shop that had just replaced it said there shouldn't be any heavy pressure on it he gave me a dirty look and said it will be just fine so I chose to take my business elsewhere and get the required work done along with inspections how ever before I left I asked for a receipt and was told that none of the shop guys knew how to work the computer I don't think this shop is a fly by night shop I think this was just an un professional shop that work had been slow at and needed to make some money at the time read more

About two weeks ago I saw an 01 Elantra that the shop had for sale. They were asking $2500 for it. My grandfather talked to Joe and he said the only problem was the seat belt was making the air bag light come on and that if we didn't ask to go down in price he would fix that, include the inspections and clean the car out. We said okay sounds good. We get told on a Wednesday that everything is fixed and the car is ready to go. Get to the shop and the air bag light is still on, seat belt has not been replaced and the car is not cleaned. So, we said no deal. They called said they had ordered the part and the car would be ready in a few days. Friday we get a call and are told the car is ready. I had work the next few days and said we would come pick it up Monday morning. Monday comes, we show up to get the car. First, the car won't start, the seat is not bolted in and it has not been cleaned. When we start the car up the air bag light is STILL on. They said it was because the code was not cleared but all of this should have been done Friday when they called us, so we left. Today, Tuesday, comes we get a call that the car is completely fixed. Show up at the place and the guy we need to talk to is not there and no one can tell me anything about the car. Wait around for the guy to get there and he tell us that the car was sold last night. The customer service was horrible and the whole deal just seemed shady to me. read more

i brought my car there the other day and they took very good care of me and the prices were reasonable. also they have a very nice secretary, she is very polite. also the workers there are very nice and know what they are doing. so overall a very well managed bussiness read more