We had an afterhours emergency and they were amazing. The customer service person was very polite and explained everything thoroughly. She quickly arranged for a tech to get to us in under an hour. They charged two hours at the overtime rate up front with the assurance we would be refunded if the full time was not needed. John was there quickly. He was very professional and was able to help in a very short amount of time. Less than a week later we received a refund for one of the hours-which honestly, we did not think we would get. VERY honest and professional company! read more

I spoke to them this morning regarding a kitchen sink that wasn't draining properly. Stana answered the phone and she was magnificent. She was incredibly knowledgeable and pleasant. She guided me through the scheduling with ease and made sure I felt comfortable every step of the way since I wasn't going to be supervising the job and would have to be relying on my new tenants. The technician gave an honest assessment, which as a property owner not always able to supervise all the jobs being performed, gives me incredible peace of mind. I'm incredibly pleased with their value, and service, and look forward to using their services in the future. read more

Very disappointed. Robert Vazquez took 1 hour to get a part that should've 15 minutes to get. Home depot is 5 minutes away from my house. He got the wrong part and it didn't even fit!! He also overcharged me for the part he picked up by double. In total Robert overcharged me by $165 and I will be finishing the job since he got the wrong part. read more

Joe Hillman Plumbers - Plumbing Near Me - Davie, Florida

They assessed the problem and got it fixed quickly. Very polite and considerate of keeping things clean. Glad I called them. Their number is on my fridge now. read more

I can't say enough about this company! I had a bathtub leak and they made the whole repair & payment process fast and simple to understand. They had fantastic customer service from beginning to end. My technician was friendly and took the time to show me the part that had gone bad and explained what it did. They even called a few minutes after my service call was completed to make sure I was satisfied. If you need any sort of plumbing service, call Joe Hillman. Their prices are fair, they'll show up on time (or in my case early), and their customer service is second to none! read more

Joe Hillman Plumbers - Water leak coming from the handle that turns the bathtub on/off and from cold to hot - Plumbing Near Me - Davie, Florida

Excellent service and response time. Michael the technician was excellent, very polite and treated my elderly parents with respect and patience. Definitely recommend this company and feel I received the value for the money. read more

Brian was friendly and efficient. He discovered a problem that was the "root" cause of why our toilet was now flushing. He cleared it up and all is well. Great service! read more

Requested service specifically for a "WELL WATER PUMP" was told it would be $119 and agreed, plumber comes out and has no idea what to do with a well water pump. I called and the lady who acknowledges I specifically said a well water pump doesn't credit off the visit. Will now have to escalate to management and later to my credit company if I'm denied a refund. read more

This is the second time we have used Joe Hillman Plumbers and were very pleased with both services. The first time we had to have the water main repaired. Brian was the technician who was nice and did a great job. This time we needed two water faucets/valves for our new washing machine replaced. Brent was today's technician and he was very nice and also did a great job. I highly recommend Joe Hillman Plumbers and would use them again. read more

They came right over, diagnosed the issue and were super nice and helpful. Unfortunately, the patient died (dishwasher)

We have been using Joe Hillman Plumbers for years. They are fast, courteous, clean and directly to the point. From toilet bowl installs, A/C Piping leaks to our last call to them to replace our hot water heater. The issue was that I had just had my garage floor completely done with amazing acrylic flooring and it was laid around our old water heater. After giving the friendly staff the measurements of the unit and my situation they sourced the most perfect Rheem Hot Water Heater was the amazing fit and size and was about 2 inches wider than my old unit so my new floor is covered and perfect! Our tech was great, explained everything in total detail and I couldn't be more pleased! Thank you Hillman Team read more

Highly recommend this company !! Came at last minute !!the tech they sent is top shelf. Maz

My 90 year old mothers toilet was not working Saturday afternoon. Not a problem for Hillman they got Robert out to her within an hour. He is kind knowledgeable and friendly. He needed to order a part and returned as soon as the part came in two days later. Highly recommend read more

Very happy with them as they were very responsive to my inquiry and I was able to get service at a convenient time. Matteo was very nice and professional. I would use them again read more

They are excellent. Great customer focus and make sure problem is taken care of. Brian was great! I highly recommend. read more

Mateo and his crew did a fantastic job repiping my whole home to remove the "poly" pipe. they took care to remove the drywall in such a way that it was easily repaired and cleaned up when the job was completed. I would highly recommend this company for any plumbing needs. read more

I am a property manager here in South Florida we needed a video inspection at one of our properties They came out exactly as planned on time With only little disruption to the customers they performed the video inspection and removed the blockage which was a root penetrating the pipe they also marked everything on the outside and told me where the penetration was I would definitely recommend them they are very efficient quiet and clean read more

Brian was very professional! Super polite and worked with me and my landlord to make my experience pleasant despite the issue I had with my shower faucets! Highly recommend! read more

Great service, a little pricey but you pay for what you're getting. 59$ for tech to come out, $150 first hour not including parts needed to fix the issue. Willie was excellent , didn't waste time, and was thorough filling out the invoice. Betsy in the office was quick and efficient. Also, check Yelp or the website and be sure to mention any codes they may have for coupons. read more

I called Joe Hillman Plumbers office today around 8:30 AM because I had a problem with a toilet, and I needed help as soon as possible. This is the first time I have used them. Stana Mercea, from the main office, answered the phone and she was very pleasant and courteous over the phone. She was able to schedule a technician the same day . Michael , the technician, arrived on time and he was able to fix my toilet problem in a timely manner. He was courteous and friendly too. Excellent customer service! Great experience and highly recommended read more

My toilet kept running after being flushed. I knew the inner flush valve and flapper needed to be replaced. New to South Florida, I went online and found Joe Hillman plumbers. I called at around 12:30pm and about an hour later they came and 45 minutes after that they had me all fixed up and good to go replacing those parts. Their customer service was excellent and the plumber they sent(Glenn) was great. The price was very fair as well. He was courteous, professional, and understood the issue. The job he did worked perfectly and he cleaned up afterwards. Highly recommend. read more

First time using this company and I was very happy with the work Baltimore did. I had an issue with my toilet and kitchen faucet leaking. Baltimore was very nice, courteous, meticulous, and professional. He explain the work that needed to be done and why. I am very happy with his work. The only complaint I have, which is why this is not 5 stars, it would have been nice for them to tell me about their social media special of waving the $79 fee which was for first time customers. Overall, Baltimore, the plumber was fantastic and I will use them again. 3/15/2018 - I am amending my review and rating to 5 Stars, after speaking with supervisor, Roxanne. Roxanne was very responsive when I mentioned the "March Special" for first time customer of waiving the $79 fee. She waived the fee without issue (no arguments or challenges) which made this an even more pleasant experience. So, in addition to really great technicians, Joe Hillman has excellent customer service! read more

Joe Hillman Plumbers - Plumbing Near Me - Davie, Florida

Had a hot water tank go, and called Joe Hillman as we had used them in the past, they are local (super close by) and been happy. The tech was nice enough, but unprepared, as we had advised the office when we called that we did not have a replacement on site, that we needed a new tank & installation. He seemed surprised we did not have a new tank at the home, and a bit irritated, but went to Home Depot and got the new tank. Never would I have expected to pay $1500 for a procurement and install of a hot water tank (apartment size, not full size) and to boot no detailed invoice was sent, the fee was just charged to my CC. Yes the install was completed to satisfaction, but the bill was crazy. Then when asked for an invoice, we received just a one line bill of $1500. We called many times to get a detailed invoice, and was told that the contracted techs only drop off details on Wednesdays, so we waited, still nothing. Several attempts later, still no explanation of why it cost $1500 for this job. In the end there was nothing we could do, as we had to give our CC to even get the tech out, but needless to say we will not use them again. Transparency & communication is so important. read more

Excellent service. Mateo was very courteous and professional. The workmanship is secondt to none. Highly recommended.

Very good service friendly and quick response. I give them a 3 star because of the pricey. I felt like they could of been a little more reasonable. Their is an in service fee before they see the issue and then a separate repair fee for any fixes made. Besides that, they will fix your unit and do the best they can to fix it. read more

Brian came right on time and did a fantastic job. He removed a cracked vessel sink and replaced it with the new one I had ordered. He left leaving a clean work area and was very pleasent. However I am very unhappy by their billing practise. I was informed about a $59.00 charge for someone to come out. It seemed very fair, if I did not hire them. I did hire Brian and paid for the work although I thought it expensive, and was still billed for the $59.00. I would not complain about that charge if I did not use their serivce but since I did they should have subtracted that amount from the bill. read more

Yelp reservations did not work so I had to call myself. Joe Hillman Plumbers (JHP) we're very responsive and showed up ahead of time. They did the job quick and at a reasonable price. They are my go to plumbers from now on. read more

Yaw was the best. He came around 5pm on a Sunday and left around 9:30pm. He helped us rectify my leak issue. Thank you Yaw!

Alex came on an emergency service call and brought Jay to help him. They found the source of a leak, which was very hard to find. The price was extremely fair for the work they did. I would recommend Joe Hillman Plumbers and Alex to everyone I know. read more

I can't compliment these guys enough. Friday night, outside faucet breaks and water spraying everywhere. Brian shows up in less than an hour later, fixed everything in under an hour. Top notch service, super polite and very skilled. I'm a customer for life now. read more

I had an emergency with my kitchen sink a few nights ago.Went on yelp to see about recommendations. They came over right away and repaired the issue. Friendly staff and technician. And the price was not bad as it was past 7pm and it was an emergency. Would definitely recommend this company to anyone looking for a plumbing company. read more

Had to have water heater replaced. Not an emergency but they were there next day. Smooth installation. Tony did a great job. Highly recommend. read more

Beware!! They do not send master plumbers for $150. They send unlicensed technicians that work under the supervision of a master plumber. That being said, I hired Joe Hillman to install a Kohler hydrorail rain shower head. Their first technician showed up and said it couldn't done because this type of shower head needs to be installed during construction. This is clearly not true because this product is marketed by Kohler as something that can be installed without going behind the wall. The slogan: "Refresh your shower without going behind the wall". They sent another guy and I provided a video of the installation from youtube for the new tech. He spent about about two hours figuring out how to assemble the unit and drill the necessary holes. After trying unsuccessfully with his bits, he realized he did not have the proper drill bits to go through porcelain tile. He left and spent two hours looking for the correct drill-bits. He did not charge me for the time taken to buy the drill bits. He returned and was able to complete the job in another hour and a half. This install took the better part of a whole workday and cost $600. I would not recommend hiring this company to do anything involving bathroom renovations. Based on the two techs I dealt with, I don't believe they have a lot of experience in this domain. read more

Went from a 6 inch sink to 10 inch sink. Needed to just change PVC piping. They came and wanted to.cut out my cabinet and redo all plumbing. Hours of work and material. I sent them away. Did it myself. I am 66 years old. read more

We have an issue where our plumbing is getting affected by roots under the ground and in February 2017 I had a plumbing company come out and clear my main line. In March 2019, we began experiencing the same plumbing issue in the house and I couldn't get in touch with the original company that cleared it in 2017. I called Joe Hillman plumbers and they came out and cleared the main line. This past Saturday, April 7th - less than 4 weeks later I'm having the same issue again. I contacted Joe Hillman and they don't guarantee any of their work and would not come out for anything less than full price - which I found to be expensive when I had them do the work in March. They charged me $470 for what I paid $350 for with the 2017 plumbing company, including the emergency fee. I told them something isn't right when I'm experiencing the same issue less than 4 weeks later when previously it took over 2 years before needing the service again. They basically said no, sorry, can't help you, pay me again. I called the original company and thankfully was able to get in touch this time and they cleared it for $189 as it wasn't during emergency hours this time. I definitely do not suggest using them. They'll overcharge you and won't stand by their work. Not to mention when I spoke to the rep, she mentioned she had another client that snaked her line with them and two weeks later had the same issue again! It seems to me it's the work and not the pipes.... but they don't want to hear that nor did they offer any kind of discounted price to return and correct what should've been done more thoroughly the first time. read more

If I could give zero stars I would. The plumber was horrible at communicating. With an accent and a mask on his face the whole time I could not understand anything he said. Then his report was unlegible and when the people in the office transcribed it the grammar was so awful I still cannot understand it. $450 dollars I paid and I have no idea what was discovered at the inspection. I feel completely ripped off. read more

It was the weekend from hell when my toilet flooded, backed up into the bathtub, and my A/C went out...all happening on a Saturday no doubt. I called around and searched Yelp. I found Joe Hillman plumbers. They were very responsive to my request. They sent Alex out to assess the damage; he found that whoever installed the pipe under the toilet did it wrong (too close to the wall). Therefore, Alex had to return to do basically an "all day job" (i.e., break out the floor, remove old pipe, install a new one correctly, and replace toilet. But, the toilet couldn't be replaced until I found a tile/floor company to reinstall the tiles so the toilet cut be set back in place. This was a very stressful and expensive job, but I felt confident after talking to the ladies in the office. They were all very helpful with the scheduling. They explained what their role was in completing the job and what I had to do to get the toilet installed after the repiping job was complete. Alex sent me pictures of the work before and after. This is a good company and I can tell they conduct their business efficiently. I was satisfied with the work. read more

Kitchen sink clogged. Hillman plumbers cleared it. Service is too pricey tho. Could have had it done for just over half of what I paid

Our master bathroom was being flooded because of a clog. Brian came by and was very polite and knowledgeable. He told me what the deal was and in less than an hour everything was unclogged and cleared. He was very punctual and neat. read more

Great communication. On time. Sent me a text & email with techs name & picture before he arrived. Followed up with a call after he left. Good workmanship. read more