These guys were fantastic! Mohammad and Hassan did a great job taking care of me and my auto needs…read more We came together on a price and they even took my trade-in, which wasn't in the best of shape. The Passat I bought from them drives beautifully and the way these guys got that car ready, makes me feel like I have a brand new car and not a used one. I will definitely be back when it's time to get another car.

"EDIT: I appreciate the management and owners for rectifying this issue. They refunded me some of…read moremy money back and gave me a very good deal on fixing the necessary repairs. I hope that something like this never happens again to another customer: especially one who does not have access to online ratings and reviews. -------- I went to the shop yesterday (6/11) to get my car looked at because I noticed a sound the car was making. I took it to the shop and manager had an associate named Ivan to ride my car around and listen for the sound. Ivan told the manager what the issue was and the manager quoted me $192 to repair the damage and fix my car. I came in this morning at about 8:30am to get my car fixed. When I arrived they took my car into the servicing area. About 10am, Ivan came back out and said that he would need to do extra repairs to fix the car properly. Trusting their expert advise, I authorized the new service (which now went to $304) to get my car fixed. Shortly after paying this new amount, Ivan came back out and told the manager that there was more to fix the car. They took me in the area and showed me what was actually wrong with my vehicle and when I went back inside the manager quoted me $358 to fix my car. I feel like this was dishonest because (1) if the new issue was why my car was disabled, why was there no assessment to determine this BEFORE they did the unnecessary work on my car and (2) why tell me that paying $300 would fix my car and turn around right after I pay to ask for $350 MORE. Unable to afford the new price, I drove my car off the lot sounding much worse than it did when I brought it in. I feel like I was being price gouged and furthermore, I took my car do a different shop right after that and they told me that someone had emptied my power steering fluid. I think this was done dishonestly to scare me into having to pay them the additional $350 for the work. No one should have to deal with this type of dishonesty from a business. I didn't tell them what was wrong with my car; I trusted this business to do that for me. And I feel that my trust was misplaced. As for me, I do not trust them as a business anymore."

If you're looking for a reliable, high-quality auto shop with top-notch customer service, Garden…read moreAuto is the place to go. Mike (owner) and Skeeter (lead auto specialist) run a tight ship over there, and the team is as dependable as they come. Every time I've taken my truck in, the work has been done right the first time--no issues, no nonsense, just solid service. Their prices are reasonable, especially considering how expensive auto repair can get these days. I believe they charge somewhere between $80-$100 an hour for service, which is fair compared to other shops. Parts and everything else are priced reasonably as well. Given the quality of work they do, I have no complaints. I don't trust just anyone with my truck--it's got a 6" lift, 35" tires, and is kept in impeccable condition (unless I've been mudding, of course). Garden Auto is the only place I'll take it because I know they'll handle it with care and expertise. If you want honest, skilled auto technicians, who stand by their work, this is the shop to go to.

Garden Automotive stands behind their work, 100%! I am a female senior citizen and feel very…read morecomfortable with the workmanship. demeanor and honesty of this business.

We have had to take our Prius to Scott at least three times they are always prompt , courteous and…read morefriendly. They fixed our vehicle like new and it did not cost an arm and a leg, I would recommend them to anyone especially if your on a budget and like to be treated fairly, give them a try you'll be happy you did.

Nice, friendly people who seemed very capable however when I went to pick up my Audi for relatively…read moreminor repair, I found that they had not sanded the overspray from a rear fender or even removed all the tape from the affected area. This resulted in a second return trip out to their East Wendover. Not a good first impression. My second use of their shop was pretty much of the same. I made sure I notified my Nationwide insurance agent of my displeasure since they were listed as a "Blue Ribbon" repair shop. Nothing "blue ribbon" here - look elsewhere!

I had the best customer service experience of any auto shop today. I went in for an inspection and…read morethey went above and beyond, very friendly, quick service, they got me right in. I will definitely be returning!

AutoTrends is definitely a quality repair shop. I have been to them for a few different services,…read moremostly oil changes which are extremely reasonably priced. I tend to only go to them for oil changes and never have any issues. I will say for other services they are on the more expensive end but they guarantee their work if you use their parts, however if you want to use your own parts they will accommodate but won't guarantee work. They replaced an alternator/starter for me and years later it still works great, if you have the extra money to spend they are a great option, however if you are more price conscious you may need to look into other shops.

We had an immediate need for a front fender repair on a trip from Raleigh to the mountains. ​ …read more When we arrived at this place they took us in and fixed the problem​. They were very kind and considerate . We were very pleased . Their secretary was the best .

Larry surpassed my expectations with his courtesy and professionalism. Awesome job by his painter…read moreon my $90,000 Audi. Please consider his shop for your needs. You will not be disappointed. I am 1 happy and very satisfied customer. He really went above and beyond to get me a quick turnaround. Hats off to L & O BODY SHOP. *****

Came in for new tires, alignment, and balance. Hank made my experience super smooth and helped me…read moreget back on the road safely! Best price in Burlington for the work I received.

My granddaughter is a college student in Banner Elk. She went to two different Mr. Tire service…read morecenters which are both located in Boone North Carolina but they are spaced apart by like 10-15 minutes. The first one she called to explain to them that she would be on her way but it was raining so hard that she might be a tad late. Once she called they informed her that her appointment would not be taken at the Mr. Tire on Blowing Rock Rd because they haven't done inspections for a while so she was told to call the other located on Jefferson Rd because that it where they are sending their customers for inspections. This was no problem so afterwards she called the other Mr. Tire to explain how she would be late because of the rain and they informed her that their inspector had called out due to an illness and they were calling people to let them know that they wouldn't be able to be seen. He then informed her that he didn't see her name on their list anyways, which is weird because she has a confirmation email from Mr. Tire. There was definitely some miscommunication between the two places and she somehow got caught up in the cross fire. She was on her way home anyways so I called a place to make an appointment and they said they had an opening today at 4:00 pm. She drove home and went to the place in Burlington NC and they told her that they could not see her due to the fact they had no one in today to do inspections. Mind you it wasn't until afterwards we figured out that all 3 places that we called and set up an appointment with were Mr. Tire. The fact that the ones in Boone and in Burlington are almost 3 hours away from each other and they are all having the same issues. This is absolutely ridiculous. I don't know if maybe it is the call centers making the mistakes, but, if it is then they need to speak directly with the in store operators so they are all on the same page. Worst experience and completely unprofessional.

These guys went above and beyond to help navigate insurance deductible. Awesome and I completely…read moreand totally recommend.

I scheduled a windshield replacement with Safelite AutoGlass on March 7th at 3:00 PM in Burlington…read more Shortly after the installation--within approximately 30 minutes of driving--I noticed a visible defect on the lower portion of the windshield. I immediately contacted the company to report the issue and requested a prompt resolution. I was then scheduled for a follow-up appointment on March 17th. During that call, I clearly stated my preference to have the issue addressed in-shop. However, on the day of the appointment, I was informed it would instead be handled as a mobile service. When the technician arrived (later than scheduled), I was given explanations that did not adequately address the defect. The technician took photos and consulted with a manager, who ultimately classified the issue as a "minor defect." I strongly disagree with this assessment. The defect significantly impacts my driving experience. It causes visual distortion to the point that it leads to nausea and headaches. I wear prescription glasses while driving, and the distortion is so severe that I am forced to remove them to see clearly through the windshield--creating an unsafe driving condition. Despite having a warranty, the company has not been willing to replace the defective windshield. This is extremely disappointing, especially as I have not had issues with their service in the past. Overall, I find this experience to be highly unprofessional and unsatisfactory. I am requesting that this issue be properly resolved with a full replacement under warranty.

My 1931 Model A Ford broke down on the very busy Guilford College Road at 6:30p on a Friday. I was…read morein real peril with cars whizzing by. My Haggerty Insurance was able to get these guys out with a rollback tow truck. Micheal was the tow driver. He was very quick and professional. He took good care carefully getting my car loaded on the truck. Once we got to my home he was able with much pressing get my car turned into my garage at the exact location. His service took approximately 25.minutes from start to finish. I GIVE HIM A 10/10 RATING!! Thank you fir all your patience, Sharon Webb. ​

I had a very disappointing and concerning experience with this towing service. The tow truck was…read moreassigned to assist me with my vehicle, but because I had a professional development class, my brother waited for the driver to arrive on my behalf. From the moment the driver arrived, the situation was handled poorly. He came with a rude and unprofessional attitude. He did not greet my brother or communicate respectfully; he simply demanded the key. He also told my brother to move the vehicle in an abrupt way and nearly caused an accident because he was trying to force the tow truck into position instead of communicating properly ahead of time. I had already explained that the issue with my vehicle was the belt, but the driver still attempted to turn the car on. If a vehicle is being towed, there is NO REASON to try to start it, especially after being told what the issue is. His actions could have caused further damage. When loading my vehicle, he also attempted to move it while it was still in gear and handbrake, which could have potentially damaged the transmission. He also made rude comments and uncomfortable jokes about were my brother was standing while he loaded the vehicle , he was incapable of communicating safety measures in a respectful way. After arriving to the car shop the driver also refused to return the key at first and responded with attitude in a very dismissive manner. He eventually gave it back, but only after acting as if he was trying to close the door on my brother... On top of that, my family witnessed him driving extremely fast while towing my vehicle. On the highway, he was going approximately 80 to 90 mph, and even on smaller streets he continued driving too fast. My family was following in a Jeep and could barely keep up with the tow truck. There was no reason for this driver to act the way he did. His behavior was completely out of line in every aspect. If he was rushing to get to other destinations, then he needs proper training on how to deal with pressure, customer service manners, and most importantly, safety when handling a vehicle being towed. Driving way above the speed limit while towing my vehicle and being rude to my brother and my family is unacceptable. I hope you can take into consideration our awful experience when reading this and also provide feedback to him.