I had the best customer service experience of any auto shop today. I went in for an inspection and…read morethey went above and beyond, very friendly, quick service, they got me right in. I will definitely be returning!

AutoTrends is definitely a quality repair shop. I have been to them for a few different services,…read moremostly oil changes which are extremely reasonably priced. I tend to only go to them for oil changes and never have any issues. I will say for other services they are on the more expensive end but they guarantee their work if you use their parts, however if you want to use your own parts they will accommodate but won't guarantee work. They replaced an alternator/starter for me and years later it still works great, if you have the extra money to spend they are a great option, however if you are more price conscious you may need to look into other shops.

Got here just before they opened at 7:30 for a state inspection. Out the door in 30 minutes. No…read morehassle like other places, just great, fast service.

I drove from Rhode Island to North Carolina with a broken car and thanks to Wes and his colleagues…read moreat this shop, I was able to drive back with what felt like a brand new car. On my way to NC, I was praying that I would have a mechanic who treated me like he would treat his daughter and I believe that Wes did that. I'm greatful to God for bringing me to this location and getting my car fixed. While it did take a week to get my car back, it was worth the wait and when I inquired about military discount to help me pay for the hefty bill I knew was coming, Wes didn't hesitate to do everything in his ability to give me the best pricing and even doing things for a massively reduced fee. I'm glad to now have a place to bring my car to when I do my annual drive to NC! Thank you Wes for being honest and taking care of me and my car in a way I know you would have done for your daughter. I feel blessed and grateful for your kindness and work ethic!

Everyone is always so nice & service is usually pretty quick! You can't make appointments so it's…read morefirst come first serve but again, normally they get you in and out quick. Went for an oil change & inspection. Pricing is reasonable and seems to be what the standard is anywhere you go!

I've used these guys since they came to the neighborhood. Best service and best tire prices in…read moreGreensboro. They mostly sell Cooper tires which are excellent. They also have a sister site that does major mechanical items.

this boot-leg, trashy business call xpress auto repair on 360 bodenhammer street in kernersville is…read morethe worst place to take your vehicle..the unprofessional owner name nick will lie about your car and will have so many excuses about why its not ready or he will lie about the parts are on the way, and also he will lie about how much it will cost you to repair your car.. i had to call the police to get my truck out the building because he had my truck at that shop(xpress auto repair) for 42 days and never worked on it and lied about napa didn't have the parts, and i contacted napa, and the whole time napa had the parts.. so i'm exposing this boot-leg trashy business, and please, please, please, dont take you vehicle to this piece of shit shop .nick is not a mechanic and he dont know nothing about cars..you will regret taking your vehicle to this shop..nick is trash..i have pictures of the police being up there with me when i picked up my truck if you need to see them...

Just now picking up my car…read more Once again great service at a reasonable price. Highly recommend these folks.

They worked on my ac and made it worse. Worked great for 3 weeks. I do not recommend.read more

If you have a honda i would go somewhere else. I recently went because i had maintenance codes…read moreA123467 pop up and I wanted to know what i needed done. I did a little research before and found out code 4 can mean a timing belt change needs to happen around 100k-105k miles and my honda had around 101k. When i got the printout of recommended services nothing was explained to me, or why certain things were needed. I asked about the timing belt and the person at the desk told me I have a timing chain. After leaving I did more research and called a couple other mechanics, and I do have a timing belt. and if it's not changed around 100k-105k thousand miles the belt can snap and destroy the engine! We called today to ask why they told me 1. I had a chain and 2. why none of the timing belt maintenance was added to my invoice. They couldn't really give me a straight answer and just said that they just printed out what the computer said. So if you have a honda go to somewhere that knows what the honda codes mean, and can explain to you what actually needs to be done.

I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.

Honestly I would give it more than 5 stars, he answered my call set an appointment and fixed my car…read morewithin 24 hours. He didn't take advantage as I'm just a girl and made sure he kept in contact! thanks again

Excellent Service and People. I will buy more products from them like tires. The team that work…read morethere are friendly and approachable. Great knowledge of automobiles.