When I picked up my dress it was in perfect condition and service was super quick! $16 for washing out as many stains as I put in a satin dress is a steal! read more

I came today to drop off my clothes at 8:45am, and they told me that their computer system was down and was going to be back on in 20 minutes. I asked the lady at the front desk, could she keep my clothes until then, write everything down, and then I could just come back to get them once they're ready. She told me that she can't accept clothes if the computer system is down. That's just a ridiculous response when you run a cleaning business, unless you just don't care. And it seems like they just don't really care. read more

I've been coming here for many years. It is the closest cleaners to me which is part of the reason but customer service is another. The tailoring/seamstress was another. It is fast and easy to park and get out of. The prices seem good, but I really have no idea as it is the only one I go to. They've always taken great care of what ever I brought in. read more

Joe O's Cleaners & Tailor - Sewing & Alterations Near Me - Dallas, Texas

1/11/25 I'm writing to complain about Joe's Cleaner. I got here well before 4pm. The ladies were locking up when I arrived. Even though everything online says they are open till 5 on Saturday. The sticker on the front door says you close at 5. Including the sticker on the front door. They said they already shut the computers down and wouldn't get my clothes at 3:54pm. Even after I explained that they had all of my daughter's clothes and she was leaving for college tomorrow. THIS IS THE WORST CUSTOMER SERVICE EVER. I will work to make sure no one uses this place of business. read more

Horrible service. they opened my car door to put my shirts in and hit the wall, then they had the audacity to tell me it was my fault because I was driving too close to the wall. Their rudeness is beyond description. I don't recommend that you go to this place. And by the way, as far as cleaning, it's hit or miss. read more

The absolute worst place ever. Ruined a $600 dress of mine and are taking no responsibility. Will be taking legal action. DO NOT GO HERE

The absolute worst!! Several mishaps here over last few years this time took the cake. My husband dropped off for same day pickup (had a big meeting that I needed my suit cleaned for) long story short we go to pick up .. NO order to be found. The lady which btw is the only lady working said "your husband never said same day" I called ol hubs on speaker and she then admitted that it was a mix up but not her fault .. whaaaaa- then told her this was bananas and the nth time we've had issues from burnt clothes, holes, etc . Finally she cussed me out! And then called me uneducated. Whaaaaaa?! Never in my life ... whew! Donzo!! read more

If you're going to advertise same day service, should probably offer it. There's no reason why a single button down shirt should have a 5 day turn around, especially when you say you can have it back same day. These people were so rude, took it across to the smiling faces at Lakeside cleaners who will have it done today. read more

After multiple shirts came back with broken buttons and my suit pants were damaged I asked if they offer gentle dry cleaning. The response was surprisingly rude. I'd think twice about giving them your business. read more

Guy working the counter is a jerk! Came in to ask about getting a sport coat altered and cleaned. Ultimately was told "thanks for wasting the counter guys time!" Asked the man working the counter if he thought the jacket looked ok or needed alterations. He said he couldn't give an opinion as he wasn't the tailor. I asked if I could talk to the tailor but that work is done off-site. I said that I should probably just go to a tailor to get the work done but was hoping to get it altered and cleaned by the next evening. He said that wasn't possible which I understand is probably true. Then asked about cleaning my wife's machine-wash dress. He quoted my $10 and only $8 to clean a sport coat. I said $10 seemed high considering it was machine wash. Then he said "THANKS FOR WASTING MY TIME." As I headed to the door " he said it again. That's when I confronted him because he pissed me off. Told him he was a jerk. He said that I wasted 10 minutes of his time. Maybe 4 minutes. Tops. The store was empty! I left the store and he immediately leaned a folding chair against the front door and went to the back of the store. Weird. I'll obviously never go back, but wanted to let others no what the customer service is like here. read more

Joe O's Cleaners & Tailor - Door blocked by folding chair. - Sewing & Alterations Near Me - Dallas, Texas

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Worst cleaner ever! Lady behind the counter has a terrible attitude and is very rude when you ask a question! She comes across as though she is doing you a favor and is very short when you ask a question and will argue with you about the question! I will NEVER return to this overrated and overpriced cleaner! The only reason I went is because it is close by! Horrible customer horrible attitude! The positive reviews must have been before they hired this horrible rude individual! read more

Several times I've gone to drop off or pick up and they're closed during clearly stated business hours. They ripped a shirt of my husbands. It took over 2 weeks to have a few items done. Just overall so unreliable to get anything done by this cleaner. read more

BAD ATTITUDE & BAD CLEANERS They say they perform their own cleaning so don't know why they can't seem to get simple stains out of shirts. Only cleaners I know that charges extra for getting your clothes back the next day after 5 if brought in the day before, but this policy changes depending on who you get, it is very inconsistent. I won't be back. read more

Tried this place but had no idea going in how I was being ripped off. They don't appear to do any cleaning on site. Dry cleaned two cotton polo shirts and one pair of pants was 16.97. They smell of dry cleaning fluid. Button front shirts were 3.49 and not starched as requested. Two light weight cotton sweaters were 7.49 each. Never have paid these kind of prices except at Dee & Hattie when I have tuxedos cleaned. Very pricey for , at best, average quality. read more

Easy parking, good customer service, and seemingly reasonable prices. Under $10 for dry cleaning a skirt/jacket set. Two-three day turn around. Longish hours for a dry cleaning place too (til 7pm). You also don't have to pay until you pick up, which is nice because it makes the dropping off faster. They do have a drive up window on the side facing Mockingbird as well. The last time I was in the dude tried to give me someone else's sweater. Thankfully I was paying attention and was like nooooo! Hopefully whoever dropped off that blue v-neck gets it back! read more

Always has my clothes ready and perfectly pressed on time. Thanks, Joe. read more

The lady behind the counter is so snarky and rude. I am so sick of her bad attitude. Finding a new cleaner. Too bad bc it's so convenient but I will take my biz elsewhere. read more

Beware of this place. When you drop off dry cleaning and laundry together they will just dry clean it all. Even if you separate out the shirts to be laundered they still dry clean them. The reason is obvious- $1.99 for laundry and $5.99 for dry cleaning- 3x the price. When I asked about it I was told that the shirts had to be dry cleaned because they were stained and laundering wouldn't clean them WTF?!! On dry cleaning they put a damaged tag on every single item so that they aren't liable if they ruin it. I brought in a brand new skirt and blouse that o had worn to a wddding for 4 hours. They put a damaged tag on it and there is nothing wrong with it. It's brand new but it's how they cover their ass. Literally every single dry cleaning item I take there gets a damaged tag. If you use this place watch it and see if it happens. read more

SHIRTS WITH COLORED BUTTONS ARE $4.99! For the longest time, I used the dry cleaning coupon, and then after being pestered about always using it, I had shirts laundered. I was surprised shirts were $4.99. I asked why, and was told, impolitely because of the color of the buttons, which allegedly caused them to need to be hand pressed! I have taken the same shirts for years to other cleaners and they were never an exception. I am glad some of you have had a good experience, but my three times, or so have been met with the same unfriendly man. I like to support local, but he's no ordinary Joe! read more

We have been taking our drying here for a quite a while. We enjoy the service and getting our clothes dry cleaned on time!

You won't here any complaints from me after a visit here. I've been dropping my clothes off here bi weekly since they first opened in April. Lowest prices in the Lakewood area I've come across thus far. The atmosphere is fantastic and the service timely and efficient. My clothes always come out looking fresh and new! The manager, Jason, is an excellent serviceman! He greets me by name and even recognizes my car as I'm pulling up and has my clothes ready before I even step through the door! The man's memory is phenomenal! I'm giving this place two thumbs up and a bag of kudos! Cheers! read more

I decided to give Joe O's a chance when I received a coupon for 5 free garments, I normally use a different dry cleaners that is slightly out of the way. I picked up my shirts only to find that several of them had ripped holes in them, and they had completely broken the button off one of the cuffs. I will not be using Joe O's again - the 5 free garments were not worth it. read more

When I moved to Hillside two years back, I was so relieved to find a dry cleaner nearby. After using Joe O's the past couple of years, I can say they are definitely my favorite. I like to stockpile my cleaning, bringing in 50-60 items at a time and I always get everything back perfectly. All within a couple of days, no weird smells. The drive-thru service is convenient and pricing is very reasonable. Love them! read more

Friendly service and reasonable prices. My blazer, dresses and silk skirt were cleaned nicely. The drive-thru is a nice perk and it's in a convenient area if you're running errands. read more

Great service, friendly and quality work! Adonay knows his customers by name and will go pull my cleaning order as I'm walking in because he saw me pulling up!! Not just me, I've seen him do this for others as I've been in there. Adonay has always worked with us to insure service on rush orders and same day service, when needed. The drive-thru is handy when I'm in a hurry! Their prices are reasonable with high quality, friendly service. I've been through a lot of cleaners in my 25 years here in Dallas (from the suburbs to the city). read more

We love Joe O's cleaners. We switched about 4 years ago because of the convenience of the drive through, and were delighted to be paying less than at our walk-in place! The service is quick and very friendly-they know my car & my name so I rarely wait (unless there are customers already at the counter). Having my credit card on file makes it a breeze. read more

This place appears to have opened only recently, but I can say that if they keep up with the level of service they're offering now, business will pick up tremendously. The staff is very courteous and make the experience very personal. Definitely recommend this place! read more

BAIT AND SWITCH. They send coupons for free garments, the only stipulation is "suits or special items". Then when you show up you're quoted a turn around time of 3 days or more. Forcing either a ridiculous wait or ridiculous prices for "next day" which still wasn't done until after 5pm. Don't fall for it- the clerk is rude as well. read more

Love the service and efficiency at Joe O's. Adonay always makes sure I'm well taken care of. Love the drive through service for those days when I just need to get in and get out. Really appreciate having such a great cleaners so close to home! Thanks, Adonay! read more

I have been going to Joe's since it opened. Love the work they do, love the convenience of a drive-through and the VERY friendly service. I'm always in and out quick with a smile on my face. Highly recommend! read more

I took in a set of curtains to hem a few inches, and thought it would be safe to take them to a dry cleaner since it was a simple alteration. The first time I got them back, one curtain was almost 2 inches longer than the other curtain. The curtains were also brand new, and I notice there was a stain on one of them. I took them back and they were very nice about fixing the length and cleaning the curtains for free. Unfortunately, when I picked them up the second time the stain was still there and they still weren't even in length. They may be a good dry cleaner, but steer clear when it comes to alterations. read more

This place is awesome. My clothes come out perfect every time and the service is fast and courteous. They even have a drive thru! What more can you ask for? I highly recommend! read more

Went to Joe's for the first time today. Wow, glad to find them. So far it may be the best cleaners I've found.

Super Fast service, they had my garments looks like they were brand new. I'm more than satisfied

So far we've only used them once since we just moved. They did a good job on my husbands shirts and pants. We will keep using them.

Like that you have a drive-through drop off; dislike that you lost my shirts and failed to take any responsibility for it (or even apologize). I do not recommend donating your slightly-worn articles of clothing here. Goodwill has a truck across the street in the Minyard's parking lot and they will get your clothing - though, admittedly unpressed and not starched - to folks who are in need. read more

I moved to the Lakewood area about 2 years ago. Before that time I had been using a Dry Cleaner in the Uptown area that I had gotten so used to I was unwilling to change. After receiving a Birthday card in the mail (how they knew my Bday is a mystery to me...) I decided to give this place a chance. I mean it's right on my way to work, and they have a drive thru. They did a good job with my shirts, my collars came out nice and all my buttons were still on, so I'm gonna have to give them an A+. I will continue to use this cleaners and would recommend it to anyone looking for a good spot in the Lakewood area! read more

It is about twice as expensive as Dry Clean Super Center, but the price paid is well worth it for the quality of cleaning and pressing. I felt like they treated my clothes with a lot of care. Drive-thru service is convenient, and you pay when you pick up (rather than when you drop off). read more

Horrible!!! Visit 1: Charged me $29 for washing 5 shirts. Then offered $3 off at next visit. Visit 2: Refused to accept the birthday coupon I had. Then forgot about the $3 off. Charged me $13 for washing a lab coat, that I bought for $15. Charged me $45 for dry cleaning 4 normal items, no leather, etc. Overall, overpriced, horrible customer service. Will never go again, and do not recommend read more

Have been going to Joe O's on Mockingbird for years now. In addition to their standard dry cleaning, which is always well done, they've done a great job repairing some items for us. Adonay is like family to us, and we enjoy seeing him every week when we drop off and pick up. He always says hi to our babies in the back seat, and they love that. Very grateful to have this service so close to the house. Used to use Bibbentuckers but prefer Joe Os. read more