Thanks to Patriot Plumbing and Heating my pipes are in great repair and working again flawlessly…read more!!!!!! Great Service and Friendly personnel.... Amen Abe Gates 347-693-9910

Sent someone who complained the whole time he was there saying he wanted to go home. Overweight…read moreand huffing and puffing...... I initially called to have my kitchen sink cleared of a stoppage. They bring in a snake and proceed to snake from under the sink. It took them a while and ultimately, they were unable to get it cleared. Ok, sometimes at the end of the day we don't have on our thinking caps and we are not as quick witted as we could be. Why do people ask stupid questions like why do I need your Master Plumber's License? Only people on Staten Island would be stupid enough to get angry at a customer for asking such a thing. Nothing nefarious about that question when you want to confirm you are doing business with a LICENSED AND INSURED company. GTFOH. Making him look bad in front of the boss? CTFU. Boss should know smart people hire companies that their bona fides in order. Rates seemed fair. They took all the stuff they bought in back out and left the little mess they made (no problem) I'll leave it to clean up after I get the sink fixed. Would you go to a doctor and not know if he is licensed to practice medicine? Want just anyone working on your electric? I don't. The rest of Staten Island can do what they want. I was not charged, though by the time I went up to get checkbook to come back down to see how much I should give them for trying (not what they quoted me), they were already gone.

I contacted two other companies before finding Mr. Pipe, and Hector was the only one that was…read morewilling to come out & meet my tenant in the evening hours to fix an issue with the hot water heater. It ended up being a easy/quick fix, and I appreciate Hector making himself available to come out in the late hours, last minute, as well as his honesty! I will definitely use Mr. Pipe again, and recommend them to others in my condo building!

My water bill came and it was 3 times the normal amount. I was looking for a plumber and I was…read morerecommended to Mr. Pipe plumbing. He came out in a quick response. He did some investigating and found one of my toilets was running on and off causing me to use more water than I usually do. He showed me the problem got the parts and fixed it ASAP. He was very polite and fair in price! I would definitely recommend Mr. pipe plumbing and heating to Anyone looking for and Honest person.

I love small business owners. They care about their customers and put pride and their work. Billy…read morethe owner are perfectly an example of this. It's Thanksgiving eve and our tankless heat shut off and Billy came right away. He is very knowledgeable and caring. Ty for your service

Billy is the best Plumber you can ever have. He is so honest so Polite and Just and all around…read morewonderful Guy. I had other Plumbers and would never ever let them work on my home Billy Came in did what he had to do never one Problem

NOT RECOMMENDED $250 (no receipt) opposed to the $150 I was quoted & 4 days later my sewer clogged…read moreagain. I found an amazing plumber who did the job correctly.

The best in the business. My 2 year old son flushed a toothbrush down the toilet and clogged up the…read moreonly toilet we had. I called Vito and he was by me within the hour. He snaked it right out and got it working like Normal. Moist reliable plumber around.

Tom McGrogan is an expert in the field of plumbing and heating. He is responsive and most…read moreimportant, reachable! He has done everything from leaky pipes, to our hot water heater, and our complete furnace. Highly recommended.

Excellent, reliable plumber who actually answers his phone and fits you into his busy schedule…read morequickly!!! Tom McGrogan has been doing work at my home for 20 years and just did another job this month! Communication with him by phone and text is easy. Many times he has accommodated my schedule and come on weekends and evenings. Jobs always done right, prices very reasonable--and I have always found Tom to stand behind his work. This is the plumber whose number you DON'T lose.

No idea if he is a good plumber, but his communication is unprofessional. Come on Wayne, if you…read moretalk to some and ask them to send you photos of the work they need, at least have the professionalism to write back two words that you aren't interested, or whatever. Don't leave people hanging. (noting that someone else here had this experience.)

Found Wayne here on yelp after my kitchen sink clogged, then fell apart when I tried to fix it…read moremyself. The pipes were old and brittle and as soon as I started trying to do anything they just tore apart. It was a stinky mess! He came out in less than 2 hours after I called him even though it was a Sunday, and charged a totally fair price. Very personable, nice guy, and he did a fantastic job. The underside of my sink has never looked so good!

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a…read morefriend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for: - Same day - Honesty - Knowledge - Thoroughness

Dowin was fast, on time, reliable and very competent. Thanks to Dowin, I have a new functioning…read morebathroom. He is honest and efficient, and lucky for me, he was available on short notice to deal with the emergency. Definitely recommend.

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced…read more But, in January I had a job that really should have been very easy and he just didn't want to do it. He comes to my apt, looks at the flushometer toilet and says "your super should be able to do this." The problem is, my super sucks. I know this, which is why I am calling a pro. The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super. He puts a new shutoff valve on the toilet, for some reason, and replaces the piston. I pay him $260. Problem is, he effed it up. The action on the flusher was weirdly stiff, and a few weeks later it just stops working. I call the super and he couldn't give less of a sh*t. "I told you, you probably need a new handle" he says. "Get the part for me and I'll look at it." (He had not communicated that to me, and it turns out he was wrong anyway.) So, I end up calling one of those overpriced "retail" plumbers. He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up. About 15 minutes later the job is done, and I'm out another $300. So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part. Richard is a great guy for jobs that he wants. But he really left me in the lurch here when I needed someone to just do the job right.

Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have…read morethe time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-posts that looked suspect at best and downright deceitful at worst. I was beginning to get worried when something about Richard's post caught my eye. I can't even tell you what it was to this day; it wasn't flashy or bombastic - maybe that's what it was, who knows. But something made me call him - and so far he has turned out to be the best tradesman I have had going into that building on a regular basis. He investigates the problem, gets in touch with me to review the details, we settle on a cost - always reasonable - and a course of action, and he gets the job done, letting me know the final bill. Work's done, tenants are happy and all is right with the world. He is a man of his word. And did I mention that I have yet to meet him face to face? That's right - we've been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in. Sure, I have a guy in the building who works as a go-between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart. I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!