We recently moved from Beaufort, South Carolina and after the move to Yuma, a few days in the fires…read morebegan deflating slowly so I figured we had a slow leak. Problem was we couldn't find the problem area. I wasn't sure if discount could work on an enclosed trailer tire and he said he could and to just bring it right over. We had some things to do at Best Buy and dropped the trailer off. The service was fairly quick and took about an hour or so. We picked it up at no charge. We also bought tires from the discount location in S.C. before we left so I'm not sure if that helped but regardless we will be back to this location and def recommend

Employee charged at me when I waited in the wrong area for air check…read more The sign only said to scan to check in. I waited at that sign for a while and started to think "the sign does not say 'wait here' or 'stop' so therefore I pulled behind the car getting the air checked. The employee made the automatic assumption that I was simply behind the other car because of some other reason than the sign not specifically saying "wait here". He told me very violently if I could wait behind the sign and because of the way he said it I told him the sign does NOT say "wait here" or "stop". He said "I can't have you blocking the bays" and I continued to say "the sign should say 'wait here' or 'stop' and he was just like "yeah okay". I was implying that I did not come behind the other car because im a rude bitch that can not wait. But he was treating me like that so I was explaining that there was no way in hell that I knew to wait there. All the sign says is "scan to check in" it does NOT SAY "WAIT HERE". IT does not say it I was there for a while assuming I wait there but when the while went for a long time I decided that maybe I am doing the wrong thing. The sign does not say "wait here" or "stop" customers do NOT specifically know to actually wait there, its only a GUESS to us. And when I told him this, his attitude and the way he spoke to me did NOT change. if your going to CHARGE AT customers that dont wait behind the ambiguous sign by making the correct guess then maybe you should have the sign say "wait here" or "stop" instead of expecting customers to read minds and then getting mad when they dont read minds correctly. He did not at all understand from anyone else's perspective than his own. And even if the sign said "wait here" or "stop" he STILL should not have CHARGED AT MY CAR and spoke to me in an aggressive manner that sounded like he was going to start a fight with me for making a mistake. Whomever was working there yesterday for the air check needs to not treat customers in such a way that is so rude the customer thinks the employee is trying to start a fight. If your employees are going to possibly take it so personally when customers do not wait in the correct area for an air check then this location definitely needs to add to the sign "wait here" or "stop" not just "check in" . Either fire the employee or put the correct words on the sign so that this guy doesn't try to start fights. He literally, his tone and body language was very aggressive and no one should be experiencing that just because of making a misunderstooding, yet its not my fault the sign is completely and totally missing what the aircheck employee is assuming the customer will just magically know. No one told me to wait there or stop, the sign did not specify it at all. Did I really make a mistake or is this location in need of proper communication skills training? Because after I drive to the wrong area, he tells me to go to the sign, I say "it did not say wait there" then he says "you can't block my bays" which is totally understandable and agreeable but I also informed him that "the sign should say "wait here" and he still did not make the connection. The connection he should have made is that after he said "I can't cars blocking the bay" thats even more validity to having the sign say "wait here" - you know so that customers are actually told in the first place to wait there instead of getting charged and yelled at when they dont. His body language was very AGRESSIVE when he CHARGED at my car like he was going to start a fight which clearly signifys he's operating from his amygdala not his pre-frontal cortex which could have been activated by the heat, so either theres something wrong with this employee or the management should not be having them do air checks like the other discount tire about 15 min from this one due to excussive heat. They should be in the shade and given proper hydration maybe to avoid this. Needless to say I left this location because of his attitude.

They did an excellent job on our tires. Did not feel like they were pushing something we did not…read moreneed. Highly recommend them.

We came from out town and had tire issue Great service ,fast and friendly. Rene was a great help!…read moreRecommend this place!

What a wonderful experience!…read more My tires were running low on pressure and the gentleman that helped me, his name was Martin and he was very thorough and checked all tires, including the spare tire! Amazing service and it didn't take that long! Also the service to check tires and air them is free! He was very professional too! Recommend highly!

Nelson and Sam were great. I came in 30 mins before closing with a flat tire when heading to San…read moreDiego. They got me in, found new tire, 15 mins later on way on my trip. Fantastic!! Thank you again.

I didn't know when you get new tires, if you want new tire stems, you have to ask and pay for them…read moreI got new tires 2 years ago,and this spring I had 2 flat tires. I took the tire to Roberts and got a new stem, then a few months later, had another flat tire with broken stem Asked them today when they put new stems on the other 2 tires. I couldn't figure what was wrong, until I was told they don't put new stems in your tires unless you pay for them Thank goodness that Roberts was available. I appreciate their help and also that things have changed when you get new tires now.

Pulled in yesterday to have four tires replaced on my utility trailer they had the ​wheels off…read moredismounted and remounted within 30 minutes. The labor cost including balancing and disposing of the tires​ was less than $100. The gentleman we're very courteous and seem to work very efficiently ​

Great customer service. I had calipers and brake pads replaced on my Class A RV. They even let me…read moreuse my own parts. No need to wait to order. One of my calipers was wrong. So they gave me a ride to Auto Zone to swap it out. Going above and beyond. A shining star in Yuma. See our YouTube channel Coolest Life.

I've gone twice for 2 different services and I was pleased, friendly guys and if you need a ride…read morehome they will accommodate. Prices are very reasonable. This place is a keeper.

I was in town from San Diego and my front pan shield had fallen. I heard of this shop from an AI…read moreinquiry and they were slated as the top pick. I now know why: professional, helpful, and all around great customer service. They completed the work with attention to detail and repaired the pan .

I'm visiting from out of town and driving to San Diego this morning, when I noticed that my left…read morefront tire was extremely low. I brought it to Big Brand tires and they were able to get me in quite quickly and diagnose the issue of just being a small pinhole puncture and they repaired it and to my surprise charged me nothing. Great service. I highly recommend them. I noticed how they treated every customer in that waiting room with respect and talk through everything with them! Thank you guys.

I was driving from CA to AZ for work in a rental and got a flat right in the middle the desert…read more This was the only place open and I was hopeful they could help me. The AAA tow truck driver took me to their lot and left after he overfilled the spare on accident. This place looked at the tire and knew something was wrong. They let a bunch of air out, gave me a bottle of water and were so helpful. If they didn't notice the spare was too full it could've been bad. I'm still stuck out here because I can't finish my drive to Flagstaff on a spare tire in a rental but I would recommend this place to anyone. They're wonderful!!!

I got a good price on the swapping rims on a set of tires. But the guy who did it swapped the metal…read morevalve stems with cheap rubber valve stems without asking me or telling me. My rims are brand new and so were the metal valve stems. Except now I have cheap valve stems. First and last time I will use them, besides that I saw who I think is the owner, being super rude to a potential customer who asked if they had used rims for his car. The owner just walked away and left him standing there. Im very pissed off that they stole my metal valve stems...

One stop shop for wheel repairs! The guys at Wheel Magic fully restored and refurbished these…read moreclassic JDM wheels. They brought them back to brand new condition. They straighten, welded, painted, and mounted my tires for me. I will bring all my wheels to these guys from now on.

Duke fixed a bent rim in a couple hours and it balanced better than before…read more Saved buying another wheel! Highly recommend. 5 stars and two thumbs up.