Went here for 4 new tires on my Honda Civic Hatchback Sport and they damaged/scratched all 4 of my…read morerims. Thankfully I took before photos of each rim in the parking lot before going in for service because they are nice black stock Honda rims. When I noticed the damage to all 4 rims I went back inside to speak to the store manager Bill who came outside to take photos and see the damage. He stated that he didn't really understand how it happened because "the machine doesn't even touch the rim" but agreed to have them repaired and I would need to drop my car off for two days to which I agreed even though it was a inconvenience for me because of work and trying to get rides back and forth from RI to MA. When we went back inside he looked at the paperwork from my tire service and said "it was my new guy that worked on your car" and apologized. I told him I would drop my car off in the evening two Tuesdays from the date in order for them to have my car first thing in the morning on Wednesday so the rim guy could pick up the rims. I lost out on 3 1/2 hours of pay on Tuesday in order to bring my car back to them just for him to call me early Wednesday afternoon stating that my rims had been re-painted previously and that's why they got damaged during service and if I wanted to proceed to having them fixed that I would have to pay 1/2 of the total amount and he would pay the other 1/2. I declined the offer because I'll be damned if I'm going pay for the damage that they caused. I purchased my car a year ago from a certified Honda Dealership and have never personally painted the rims myself. The least they could have done was notify me at the time of service that it looks like they may have been repainted before and the risks of them being damaged during service since they are tire and rim "specialists", but instead they proceeded and didn't stop after the first rim got damaged but continued on to damage them all without ever saying a single thing about it to me. Highly unprofessional, and would not recommend them to anyone. Thanks for the new tire and scratched rim special Roland's!

I was picking out a few stones from one of my winter tires, and found what I thought was a rock…read morewas actually a nail! The tire had been holding air, but I was not going to chance it. I have 2 complete sets of wheels and tires (winter and summer). Both wheels require a special lug nut tool remover! Of course, the one in my glove box was the wrong one. The correct one was at home with the other set of luggage nuts. So, the staff at Roland's checked but did not have the tool needed, I should have known better not to check! So, back to Wareham, then back to Roland's. They took me right away and removed the wheel, then the tire off the rim. The nail had penetranted that if I had removed the nail myself, the tire would have gone flat. They were easily able to repair the tire, and I was on my way in a short time. I only went thru all this because all thru this, the staff at Roland's were sympathetic and never made me feel bad because I had messed up. While there, another customer had gotten a flat, but by driving while the tire was flat damaged, the cord. I listened as they explained it. They were not trying just to sell him a new tire, but simply explain his situation. This is just another experience with Roland's, that makes them my go-to place, and I highly recommend them to anyone who asks!

Speedy repair of a slow leak. Swapping summer tires for…read morewinter tires with rebalancing was a fair price and quick.

I recently went to Dartmouth Tire in the South End of New Bedford for new tires and an alignment,…read moreand I have to say my experience was extremely disappointing. After paying for the work and receiving my keys, I inspected my vehicle and immediately noticed a deep, obvious scratch on my passenger rear wheel. My wheels are brand new, and this damage was not there before. When I brought this to the attention of the desk attendant (who I later learned was the owner's son), instead of handling the situation professionally, he became upset, started swearing, and dismissed my concern by saying he could "touch it up with paint." I made it clear that wasn't acceptable and that paint does not fix a damaged wheel. I even mentioned that a friend of mine had a nearly identical experience at this same shop recently, and in that case, they had been refunded $230. At first, the attendant offered only to send it out to be painted, but after pushing back, I was eventually refunded $200. Still, throughout the entire interaction, the way I was treated was unprofessional and downright disrespectful. I was spoken to as though I caused the issue myself, and the swearing directed at me was completely uncalled for. A business should take responsibility for mistakes, treat customers with respect, and address issues properly with their employees--not blame the customer. Based on this experience, I will never return to Dartmouth Tire, nor will I recommend them to anyone.

This business lacks transparency. They add unexpected fees to the final price that they can't…read moreexplain and refuse to remove. First they try to say it's tax, and when you point out that it's way more than taxes should be, they simply call it "shop fees." Mind you, they can't explain what these "shop fees" entail, but insist that you agreed to pay them (up to $35) bc it's somewhere in the small print you signed. I like a cheap deal as much as the next guy, but next time I'll choose a mechanic that is honest about the cost up front. Surprises are no fun when it comes to having your car serviced. The only guarantee you get with Goodyear is that they're going to try to upsell you on things you don't need, and that your bill will have sneaky extra charges added to it last minute.

I've actually done a review of this place and praised the service before, so it's real…read moredisappointing that I am doing a bad review for them now. I had an issue where my drive belt became frayed. I had it towed to this Goodyear and they fixed it. About 2.5 weeks later the belt became fully loose. Had to have it towed back there. They had it a a week and then called me to get it. I was able to drive it back home, but when I went to start it the next day, the belt came all the way off as soon as I started it. I brought it to another business and they said Goodyear had strippped one of the main bolts for the drive belt/pulley, and that it was going to be a VERY expensive fix as the engine had to be moved. Obviously I have to recommend that everyone should stay away from bringing their car to this business.

Ive gone to this shop over the years from tires to other simple repairs. They're close and always…read morehelpful. I have always had good experiences with them!

Went there for an alignment.. They SAID that the cam bolt in the rear was incorrect.. Strange,…read morebecause that was the original bolt that came with the car. Amanda... the service tech at the counter, didn't want to discuss the issue with me. I asked if they could fix it, she said they had to get a quote, order the part, and then they could fix it. She then told me she had too much going on, and call her if I wanted to come back after it got fixed. She walked away abruptly.

Customer service could definitely be better here…read more Price point is fair, but more expensive than your local mom and pop garages. Got 4 new economy tires and an alignment for a little over $600. Had an appointment and the wait was around an hour and a half, not terrible considering there were quite a few people there getting work done. As for location, there is a waiting area inside and benches outside. In the plaza with a stop and shop and Best Buy, with a Chinese buffet near by if you want to kill some time while you wait.

Went there for 2 tire, replaced and alignment. They told me the car needed tie rods, because the…read morejamb nuts were frozen. Left, brought it to my personal mechanic. He loosen those nuts (both sides). They moved freely. Went back two days later to Town Fair tire, trip # 2. They did align the right side, because the nut was loosen, but the left side had the frozen nut still.. Went back to my personal mechanic. He AGAIN loosen the left side so they were really like brand new. Next day, back to town fair tire trip # 3... They open at 8 AM... I got a text at 8:43 AM saying the alignment man called out today, I need to reschedule. Since my appointment was for 9 AM.. I had already arrived and was walking into the store. I told them to issue me a credit on my credit card, which they did. Never again will I or my family do business with them.. Oh did I mention, I brought it to another family owned business... Alignment done in 30 minutes without issue.. Guess what.. Nothing wrong with the tie rods after all..

We have used Kelly Tires for repairs and tire replacements. The staff is very professional. The…read moreManager, Mike is very helpful and does a great job of taking time to understand customer needs and ensuring his staff provides outstanding service. The pricing is reasonable. I highly recommend Kelly Tires to anyone looking for an excellent tire replacement and auto repair shop.

M & M was highly recommended by my mechanic - and I have to agree! Their service and staff were…read moreawesome! I needed 4 new tires - stopped by one day to ask if possible - they informed me tires would be ready next day. Initially I thought I'd need to buy used for lower price - but new tires only cost $384!! I showed up next day and 1/2 hour all 4 tires replaced. Driving away felt like a brand new car!!

Bought 2 used tires for my all wheel drive Nissan rogue and when I went online to find 2 more of…read morethe same tire so I would have 4 matching, manufacturing said that the tires I bought were not suggested so I had to buy 4 more tires.. told them about it and they could of cared less..

Great employees that work there. My oil change was quick and easy on the wallet too !…read moreThanks!

I had a tire with a slow leak. I brought it to Westport Tire and they found the problem and fixed…read moreit no time. I have to say that westport tire personnel are awesome; they are polite, efficient, and professional. Would definitely recommend.