I have been a customer of this tire shop for several years, using them for both my business fleet…read moreand personal vehicles. Over that time, I have brought them a significant amount of business, which makes it especially disappointing to write this review. Unfortunately, my most recent visit will be my last. Over the years, I have noticed a decline not only in the quality of the tires offered but also in the level of customer service. During my visit today, I stopped in to purchase and have two front tires installed on my van. At the time, there were four vehicles being serviced, but no customers waiting ahead of me. While I was waiting, a staff member who appeared to be supervising operations approached me and asked what service I needed. I explained that I was there for two front tires, and he told me to wait until one of the service spots became available. After approximately 15 minutes, another customer arrived and lined up behind me. When a service spot opened, I was directed to move my van into the available spot, which I did. I then waited roughly 35 minutes without anyone beginning work on my vehicle. At that point, I noticed that the customer who had arrived after me had already been serviced first. In fact, the service on his vehicle had been completed, at that time. I brought this to the attention of the same staff member who had spoken with me earlier. His response was that he had taken the other vehicle first because I was on the phone. While I did take a brief phone call at one point during my wait, it was after I had already been directed into the service spot, been waiting for at least 15 minutes, and I had clearly communicated my tire needs to him beforehand. From my perspective, there was no reason my vehicle should have been skipped. What disappointed me most was not the delay itself, but the dismissive response when I raised a legitimate concern. Rather than addressing the issue, I was left feeling as though my time and loyalty as a long-term customer did not matter. As a result, I chose to leave and take my business elsewhere. I went to another local tire shop, where the service was completed promptly and professionally. Based on this experience, I will no longer be returning, and this business has lost both my personal and company accounts. I hope management takes customer service concerns more seriously in the future, because long-term customers deserve to be treated with respect.

I'm very upset I went to there shop because someone said it's a good place to get used tires when I…read moregot there I asked the guy working there if I could get two tires for my car right away I noticed the guy had a attitude so he went in back and came out and said he had two tires for my car for $120 I said ok then he came right back and said he wanted to get paid before I even see what I was buying I told him I want to see the tires he did not show them to me he began changing my tires I refused to pay before he put them on so he ignored me and put two different style tires on my car I didn't notice they weren't the same brand I didn't have my glasses this rude little Puerto Rican that was giving me an attitude got the impact rench and tightened my lug nuts so tight I tryed to take my tire off to fix my waterpump and the lug nuts were so tight I twisted one lug nut impossible for a human being to take off now my lug nut may have to be blowtorched now if i got a flat tire on some dark road I would be scrued I would have to call a tow truck or abandon my car I called them and told them I'm taking the car back to udue my lug nuts and cut the other one off he knew I would never be able to undo what he did purposely I'm a white guy and I felt like this guy was pregidus I will never buy another tire from these assholes and if you're reading this avoid this place very bad business this is a real review the people that are leaving reviews for this business are friends of the employees and are giving false reviews my review is 100% real don't go here these people will try to rip you off and tighten your lug nuts so when you get a flat tire you won't be able to change it I wonder how many people he did this to that don't know he used a impact wrench and tightened everybody's lug nuts to the point there almost welded on he knows he is doing this and he probably thinks it's funny fuck this place avoid it at all costs.

Awful. They tricked me on pricing. Scam artists. They tell you 80 on the phone then 160 after the…read morejob is done. Then 20 for tire disposal. 180 for tires to be installed is a complete ripoff. Takes them 20 minutes to do. Will never come back here or recommend to family. Will be reporting to better business bureau.

They were great. The tire guy helped me out everywhere else I went. They said that the tire could…read morenot be fixed and I didn't have the money for a new tire but at Joe's place the tire guy fixed my tire and I had no problems with the tire after that so thank you so much guys. I appreciate you and the work you do God bless!!

Went here for 4 new tires on my Honda Civic Hatchback Sport and they damaged/scratched all 4 of my…read morerims. Thankfully I took before photos of each rim in the parking lot before going in for service because they are nice black stock Honda rims. When I noticed the damage to all 4 rims I went back inside to speak to the store manager Bill who came outside to take photos and see the damage. He stated that he didn't really understand how it happened because "the machine doesn't even touch the rim" but agreed to have them repaired and I would need to drop my car off for two days to which I agreed even though it was a inconvenience for me because of work and trying to get rides back and forth from RI to MA. When we went back inside he looked at the paperwork from my tire service and said "it was my new guy that worked on your car" and apologized. I told him I would drop my car off in the evening two Tuesdays from the date in order for them to have my car first thing in the morning on Wednesday so the rim guy could pick up the rims. I lost out on 3 1/2 hours of pay on Tuesday in order to bring my car back to them just for him to call me early Wednesday afternoon stating that my rims had been re-painted previously and that's why they got damaged during service and if I wanted to proceed to having them fixed that I would have to pay 1/2 of the total amount and he would pay the other 1/2. I declined the offer because I'll be damned if I'm going pay for the damage that they caused. I purchased my car a year ago from a certified Honda Dealership and have never personally painted the rims myself. The least they could have done was notify me at the time of service that it looks like they may have been repainted before and the risks of them being damaged during service since they are tire and rim "specialists", but instead they proceeded and didn't stop after the first rim got damaged but continued on to damage them all without ever saying a single thing about it to me. Highly unprofessional, and would not recommend them to anyone. Thanks for the new tire and scratched rim special Roland's!

I was picking out a few stones from one of my winter tires, and found what I thought was a rock…read morewas actually a nail! The tire had been holding air, but I was not going to chance it. I have 2 complete sets of wheels and tires (winter and summer). Both wheels require a special lug nut tool remover! Of course, the one in my glove box was the wrong one. The correct one was at home with the other set of luggage nuts. So, the staff at Roland's checked but did not have the tool needed, I should have known better not to check! So, back to Wareham, then back to Roland's. They took me right away and removed the wheel, then the tire off the rim. The nail had penetranted that if I had removed the nail myself, the tire would have gone flat. They were easily able to repair the tire, and I was on my way in a short time. I only went thru all this because all thru this, the staff at Roland's were sympathetic and never made me feel bad because I had messed up. While there, another customer had gotten a flat, but by driving while the tire was flat damaged, the cord. I listened as they explained it. They were not trying just to sell him a new tire, but simply explain his situation. This is just another experience with Roland's, that makes them my go-to place, and I highly recommend them to anyone who asks!

Speedy repair of a slow leak. Swapping summer tires for…read morewinter tires with rebalancing was a fair price and quick.

Quick and efficient. I showed up without an appointment they took me instantly repaired my tire…read moreand had me in and out in 15 minutes.

This business lacks transparency. They add unexpected fees to the final price that they can't…read moreexplain and refuse to remove. First they try to say it's tax, and when you point out that it's way more than taxes should be, they simply call it "shop fees." Mind you, they can't explain what these "shop fees" entail, but insist that you agreed to pay them (up to $35) bc it's somewhere in the small print you signed. I like a cheap deal as much as the next guy, but next time I'll choose a mechanic that is honest about the cost up front. Surprises are no fun when it comes to having your car serviced. The only guarantee you get with Goodyear is that they're going to try to upsell you on things you don't need, and that your bill will have sneaky extra charges added to it last minute.

I've actually done a review of this place and praised the service before, so it's real…read moredisappointing that I am doing a bad review for them now. I had an issue where my drive belt became frayed. I had it towed to this Goodyear and they fixed it. About 2.5 weeks later the belt became fully loose. Had to have it towed back there. They had it a a week and then called me to get it. I was able to drive it back home, but when I went to start it the next day, the belt came all the way off as soon as I started it. I brought it to another business and they said Goodyear had strippped one of the main bolts for the drive belt/pulley, and that it was going to be a VERY expensive fix as the engine had to be moved. Obviously I have to recommend that everyone should stay away from bringing their car to this business.

Went there for an alignment.. They SAID that the cam bolt in the rear was incorrect.. Strange,…read morebecause that was the original bolt that came with the car. Amanda... the service tech at the counter, didn't want to discuss the issue with me. I asked if they could fix it, she said they had to get a quote, order the part, and then they could fix it. She then told me she had too much going on, and call her if I wanted to come back after it got fixed. She walked away abruptly.

Ive gone to this shop over the years from tires to other simple repairs. They're close and always…read morehelpful. I have always had good experiences with them!

Customer service could definitely be better here…read more Price point is fair, but more expensive than your local mom and pop garages. Got 4 new economy tires and an alignment for a little over $600. Had an appointment and the wait was around an hour and a half, not terrible considering there were quite a few people there getting work done. As for location, there is a waiting area inside and benches outside. In the plaza with a stop and shop and Best Buy, with a Chinese buffet near by if you want to kill some time while you wait.

Went there for 2 tire, replaced and alignment. They told me the car needed tie rods, because the…read morejamb nuts were frozen. Left, brought it to my personal mechanic. He loosen those nuts (both sides). They moved freely. Went back two days later to Town Fair tire, trip # 2. They did align the right side, because the nut was loosen, but the left side had the frozen nut still.. Went back to my personal mechanic. He AGAIN loosen the left side so they were really like brand new. Next day, back to town fair tire trip # 3... They open at 8 AM... I got a text at 8:43 AM saying the alignment man called out today, I need to reschedule. Since my appointment was for 9 AM.. I had already arrived and was walking into the store. I told them to issue me a credit on my credit card, which they did. Never again will I or my family do business with them.. Oh did I mention, I brought it to another family owned business... Alignment done in 30 minutes without issue.. Guess what.. Nothing wrong with the tie rods after all..

I've been going to M&M Tire for all my cars never had a issue ,Had Tires replaced an repaired in an…read moreout without issues. Great bunch of Guys,Never arrive before its open its called decompression

I went to M&M Tire to replace my two rear tires and have a tire sensor installed in one of them. I…read morearrived a few minutes early--about four minutes before 8 a.m.--and walked inside. I saw the manager and said I needed two tires replaced, then politely asked if I could ask a quick question. He rudely replied that he doesn't answer any questions because they're not open yet. I pointed out that it was only four minutes until opening and asked if that was really how he talks to customers. He smirked and sarcastically said, "What do you want?" I then asked whether they install tire sensors. I've been a customer here for years and had never had an issue before, mainly because I'd never needed to ask about anything. The attitude I encountered today was completely unnecessary and unprofessional. These people come across as nasty and rude, and the business ethics are poor. This will be my last visit--not that I think they care.

Great employees that work there. My oil change was quick and easy on the wallet too !…read moreThanks!

I had a tire with a slow leak. I brought it to Westport Tire and they found the problem and fixed…read moreit no time. I have to say that westport tire personnel are awesome; they are polite, efficient, and professional. Would definitely recommend.

The service is outstanding. Bob and his team are honest and loyal. I always go there for my car…read moreissues. It always busy in there but they make sure your car is ready at a timely manner.

I was in trouble. Bought new tires online to replace the worn run-flats on my car. Few people want…read moreto touch them, especially on larger rims. Town Fair Tire recommended Bob's Sunoco. I called ahead and spoke to Bob. Really nice guy on the phone who made it sound easy. Fit me right in and I was on my way. Honestly, I've driven by the place for years and never thought to go here. I'd recommend this place for sure.