I wanted to take a moment to express my GREAT EXPERIENCE at Joey Accardi, with Dave it took us over 8 months to decide if we were buying the Dodge 1500BigHorn. We arrived in a July last year didn't close the deal shopped other Dodge dealerships (***igo GARBAGE!!) who tried the bait and switch game PISSED MY HUSBAND OFF! We called Dave who gave the BEST TRUCK BEST DEAL in town with ZERO hassle. A true salesman professional and is in the business of selling cars OFF THE LOT!! Isn't that the plan of action every month!? Great job Joey Accardi keep up the FANTASTIC JOB, GREAT SALES TACTICS, PROFESSIONAL STAFF, BEAUTIFUL SHOWROOM AND EXCEPTIONAL SELECTIONS. Thank you! read more

Joey Accardi - 2020 1500 BigHorn - Car Dealers Near Me - Pompano Beach, Florida

TL;DR this place should be on the bottom of your list for sales and service for your Subaru. Service: I took my new 2019 STI in for service. They manager was polite and timely. They didn't provide any paperwork for the condition of the vehicle or the work done and said they wanted to mail it to me. They also did not wash the vehicle after it was serviced. Sales: It's never a good feeling to walk into a dealership and know more about the vehicles than the sales team. Their ability to get the info I needed was disappointing. Salesman and Sales manager were not rude at all, but not great at creating a compelling reason to purchase from them. (I was looking at trade in options) Their appraiser tried to say a car with 10000 miles on it had "bad tires". Not a battle worth fighting to try to trade in with them. Overall this dealership is disappointing compared to others I've visited and I will drive a little further next time to take my car elsewhere. read more

Please do not ever consider buying a vehicle from this criminal enterprise. They are a classic bait and switch and strong arm operation. You will be completely be scammed here, stay far away. I will never buy a car from a dealership again. They even tried to trick me to leave the dealership with an empty tank and refused to me give an odometer statement so I could get a refund on the GAAP insurance on my trade in. read more

The worst customer service what I ever seen in my life!! Alex one of the service advisor absolutely unprofessional! Please don't go to this place! read more

We bought a truck at this dealer, unknown of the service for bought vehicles. We had the worst experience in customer service. It was a problem every time we had a recall, as they never had the parts, never had appts available for diesel trucks, it was just a pain every-time we had to deal with our truck at this dealership. They dismissed our calls, never returned calls, ignored our concerns and they finally recommended us to find another dealer to deal with our truck as they do not have enough mechanic personnel to deal with our truck. Best advice ever. Never going back to joey accardi and Do NOT recommend to anyone. Just awful. read more

I took my 6 month old Jeep for warranty service. I was asked if I bought it at their dealership. I said no. He said you have to take it where you bought it and walked away. I asked what if I moved from another state. He shrugged and walked away again. I thought I would give them another try recently and took it in for another warranty issue. The tech said listen we don't have anyone at this time to work on it. It's going to be a week or so. He recommended I take it to another dealership. read more

Unfortunately, this dealership is the most disreputable dealership ever, they do not stand by their work, they will send you out in an unsafe car, jeep or truck. They will tell you they will give you credit for the work they did not perform, and then two years later, they will sue you for the credit that they gave you. buyer, beware when buying a car at the most disreputable dealership and as well be more leery of their shady service department, shady service tactics. This is the quintessential bad dealership. If there was a way to Rate less than one star I would. Check other post I'm not alone. read more

Purchased a 2007 Jeep Wrangler Sahara 60k miles, had to return it due to the frame being rusted through beyond repair, the front suspension was shot and other issues that were undisclosed to me when I bought the vehicle ..... horrible experience. read more

See all

When looking back it started off so RIGHT.... And just fell apart faster than Wild Bill Hickok killing Davis Tutt in a quick-draw duel... Here's the story (this is actually my short version attempt)... (SATURDAY) In the market to purchase a new SUV, we finally narrowed it down to a Jeep Grand Cherokee after disappointing experiences with the Ford and Nissan options. We found the color, model and package we wanted at Jeep of North Broward. Took it for a test drive and were even more excited. The young salesgirl seems nice (a little rough around the edges; somewhat ghetto) was helpful and gave us a quote before leaving. We say "Thanks but we're going to sleep on it"... and here comes the "high pressure" sales pitch by her sales manager... STOP... This technique sucks and doesn't help... if anything, it's annoying and uncomfortable. My response to the "sales pitch"... the price seems high; can you do any better? Basically, he explained it was a very fair deal. I had no choice but to say the same reply as I said to the sales girl... "we're going to sleep on it". (SUNDAY) That next morning we spoke with the sales girl to let her know we are leaving town for vacation but we want to lock a deal before leaving Monday and arrange to do the paper work and pick up our new SUV after our vacation (one week later). To clarify, the vacation was "REAL" and not just hot-air being blown up their skirts. I explained the price was out of line with competing vehicles... she gave me a revised price that was right where I wanted to be (finally something positive). But the new concern I had was the vehicle had some "custom" work done on it (like after-market trim work and chrome details). I asked why it had "custom" work if the vehicle was "BRAND NEW" and that's when I realized the vehicle had 3,000+ miles on it... DID THEY SAY NEW? I said before I make any deal I need an explanation that fairly explains the miles and extras (since I was beginning to think the car was a demo model or a loaner). I got an answer but it sounded shady. Frankly, why would I pay retail if it turns out it was a loaner, demonstrator or a previously sold vehicle? NO NEW VEHICLE HAS 3,000+ MILES ON IT; NEVER ! Not wanting to loose the deal (assuming we come to terms with a lower price and possibly an explanation to the miles), we agreed to leave a deposit (as long as it is refundable at my discretion with no restrictions); AND THEY AGREED (TUESDAY) During our vacation, I decided the SUV deal and scenario was not sitting well with me. I was getting the feeling that the car was purchased with all those "after-market" upgrades but then it was returned or repossessed; either way I refuse to pay retail for a SUV that has 3,000+ miles and poor excuses as to why. I called the sales girl and explained I wanted out; and I that I WILL let her locate me another equivalent SUV in "NEW" condition, but until then I want the deposit refunded back to my credit card.... AND LET THE GAMES BEGIN. Keep in mind, I WAS still giving her a sale... just not the questionable vehicle. The sales girl and her manager insisted I had to come into the dealership to get my refund... BULL SH#T... I explained to them, "Florida state law requires a refund upon my request and I would not tolerate any games. I also expect my deposit refunded by end of day (TUESDAY) and if not I will have my attorney draft a formal request." I was passed around to different sales managers and no one wanted to handle the situation... I left the sales girl a message that she lost the sale, that we would not be back for future sales and that I had my credit card company put a block on any transactions with the dealership. BIG QUESTION: Did we end up with a Grand Cherokee? Yes, the same model and color with the addition of GPS and leather AND it was LESS MONEY (Thanks to Lt Dan Welsh at Arrigo Jeep Sawgrass in Tamarac).... WOULD I RECOMMEND JEEP OF NORTH BROWARD ? ? ? ? ? NEVER ! ! ! ! ! read more

I was only CONSIDERING purchasing a vehicle from this dealership. I never even went in to their location. I found a vehicle on their site and asked one question about it. After they kept emailing me, I asked them to remove me from their emails. Several times. Today, I received yet another email from them. This place does not listen so they don't deserve my business. Stay away from them. These are the kind of sales people who give car salesmen a bad name. read more

Don't waste your type look at other reviews and take there advice This place will bait and switch and screw you. They will lie to your face over and over again read more

False advertising and a total scam. Aggressive salesman of the "used car" type. Send us offer on Black Book price for my trade, + up to 5000$ rebates and incentives. Sales guy and others played as if he did not know of this. Even made an appointment with General Managert! Offered exactly (after repeatedly asking for a value) the Black Book value of 3.600$ not a penny more! Tried to sell us a much more expensive car as we really wanted. We looked for the Impreza and tied to sell Crosstreck and Outback. Funny enough they offered an Impreza for $169/month and no down payment. The "salesman informed he had no Impreza's left. May be this works for some naive folks, but not with me. Left in a rage, what a scam. Bought a nice Jetta with a real dealer! read more

Must be one of worst dealerships this is the quality of work. Absolutely never use them. Scratched up my door on my truck and tried to hide it. Avoid this Dealeship read more

Joey Accardi - "Adjustable" track bar - Car Dealers Near Me - Pompano Beach, Florida

See all

Sales one of worst ! Very unprofessional, Sales guys couldn't agree who got the deal and Michael the nice guy which was really selling the car was not the "official" Salesperson until today we don't have the name or the bc from our "sales guy "/maybe better like this. The manager is Hektik pure, telling how busy he is uncontrolled and inefficient/ took for ever to buy a car there, even if we already knew what we want. Showroom just boring and unpl Service is ok read more

I've bought probably ~20 cars in my life and I have NEVER encountered a dealer who increased the price they advertised by FOUR THOUSAND DOLLARS for a v,ehicle. I showed up at the time of my scheduled test drive and was informed "the truck is available but is priced $4K higher than the website". This place is as dishonest of a dealership as you will ever find. The website claimed "Never Smoked in". but when we checked it out, there was a cigarette burn mark on the dash and it reeked of smoke. Go elsewhere! read more

We went to look mar Jeep's yesterday. We parked in customer parking. A man came out of the showroom , saw us and turned around and went back in! We walked around and found the car we wanted but not one person came over to us ! We are buying a car today, but definitely not from them! Arrigo here we come!! Convenience is the only thing you guys have, but not only have you lost us as a customer you have lost any recommendations we would have given other than don't go there !!!!! read more

Has to be the worst dealership I've ever dealt with, employees are clueless and rude. Be prepared to be charged all the hidden fees. No idea how this place can still be conducting business. Definitely wouldn't recommend buying from here. read more

Came in here for service today, Freddie Gamboa was my service advisor, great asset this company has, he made me feel welcome from the very first moment I walked into this place, came to my truck, asked me a couple of questions, made sure he offered a couple of possible services I may needed or wanted, I ended up going for the conventional oil change. I was hungry so he got me an Uber to go grab some breakfast while my oil change was being done, by the time I came back my truck was already done. Great customer experience provider. read more

They give you a diagnosis time frame of same day over the phone when making the appointment, then tell you it will be 2-3 days when you go in, and then when they have your car it turns into possibly 1-2 weeks. All this just to get a diagnosis. Actual repairs will definitely take longer. Per my warranty, without a diagnosis, they will not cover my rental fees. And even though I could have gone somewhere else if I had known this, starting over at this point will take even longer. And speaking with the person today who gave two different answers apparently has no supervisor on duty today, and is not willing to consider reimbursing me for the excessive rental fees that they caused. I'm supposed to speak with a Jessie on Monday. I'll see how that goes, but I am not hopeful. Update: We continue to get the run around, and now we are being lied to blatantly. My wife was insulted by a service rep who calls himself Jim, who thought she had him on hold when trying to merge me to the call. We were told this morning that they were on the phone with the warranty's company, which was a lie because the warranty company said they never spoke with them. She called back and we spoke with someone named Amy who again blatantly lied to us saying she told us it would be five days when she originally advised us it would be 2-3 days when we brought the car in. We were told yesterday that the car was being torn down by them to get a diagnosis for the warranty company, and we would know in 3 hours the route cause, and here it is the next day and we are still being told the same. read more

If you need your car back in any reasonable time don't take to this location! I scheduled an appt one week ago to check an known issue and when I dropped it off the service advisor Stuarrt W. said he wasn't sure they would be able to look at it today. I told him I had an appt for today! He stated the appt was just to see him. He was going to try to get it checked today. When I called in the end of the day he went check and told me they will check tomorrow and there is no guarantee they will be able to service it tomorrow.He said They have cars waiting 4-5 days because they are very busy! Like this is an acceptable service practice!!! Luckily there are other better service dealerships in the area! read more

This place is bad. Brought my jeep in with a battery issue and $3500 later I have the same issue and new ones. They just kept fixing whatever the computer diagnostic said vs doing a real diagnosis. They are suppose to be Jeep experts? I escalated this to management and all they say is "I feel your pain". What does that even mean? Make it right is what they should be doing. Avoid this place. read more

The worse salesman anyone could get. Then eventually got a sales manager who bullshitted his way until I caught him in so many lies followed by another finance manager who tried to sell me a bunch of different coverages for car including etching. I was a buying customer who was putting 40k down on a 64k Jeep. Financing only 24k. I was told by finance Manager black man who stated I should only put 10k down and keep finance open for 6 months because that's how they make their money on sales. I was very confused. A credit score of me was 835 and they tried to give me on a 7.2 interest rate loan. I explained that was imposter. After walking out to my car a general manager came over to apologize for his staff and misleads. He further stated that he would put me on a 5.2 interest loan. At this point I was so disgusted that I apologized to this general manager and I explained that I could not trust anyone in this business. The fact that an excellent credit report and big down payment customer walked away without a car shows you the type of salesman this place has. They deserve negative rating and should all terminated for false statements to a valuable customer. read more

Buying my truck was great! That's as far as it goes. Have had many problems with their service department though. Don't think they fixed it from the 1st major issue at 700 miles, which they kept it for 29 days so I couldn't lemon law it at 30. It broke down on the way home and dropped off again for 2 or 3 days. Have had many problems after they took half of the truck apart. On one oil change the idiots tried lifting on the running boards and bent them. Went today for recalls and oil change. Got totally ripped off on the oil change, told service technician I wanted to purchase oil change plan for 3 charges. He said ok and pay at the end. Also called and a girl had told me yes they had plans still, after they were done with oil change technician said it was 300 for just the one service and said had no plans for my vehicle. I bought for 6 years, now nothing. Found an email from university dodge with 1 change for 169, which up til today that's what they quoted for a single change. Total ripoff and don't tell you they just doubled price. I would've done it myself and would've got 2 maybe 3 charges for that amount. And atypical answers for recalls, sorry we don't have any parts now. Also one recall on egr valve that was needed, now they said it was done already, which they kept telling me no parts. The truck is using a lot of antifreeze with no leaks anywhere, but temperatures go way up now. Exactly what the problem was with the egr valve for recall. Just want you to buy a new vehicle and then kick you to the curb and say now these issues are your problem. Would give Total dealership a zero!! read more

Not possible to give negative stars or I would. Spent in the $x,xxx to fix 3 things. They kept the car for a full month. Nothing was actually fixed as I found out after I drove the car shortly afterwards. Also horn was disconnected and it doesn't work anymore. But the cherry on the cake is that they broke the hood latches (Jeep Wrangler), special ones from Quadratec $xxx. No calls I made were successful at getting them to fix the issues and reimburse me for the latches. The service guy Freddy is a joke. He kept gaslighting me until I realized they were not serious about taking responsibility. Apparently it's my fault that I didn't point out to them - when I dropped the car - everything that WAS NOT BROKEN (ie the latches). Really? Million dollar company needs to come down to these dishonest practices? Unbelievable. read more

Would give more stars if I could. Honestly really happy with my service, specifically with Melvin who was awesome and super responsive. He even offered to call me an Uber when my vehicle was ready to pick up. I didn't end up needing it but was very pleased with the gesture and my overall experience. Hopefully no other issues with my car, but if there ever are, I will definitely be back. read more

I've just bought my Jeep Wrangler Rubicon 4xe from Joey Accordi and I was beyond pleased with my buying experience there. Ivan and Javier went above and beyond to find me the right car for the best price available. The car was delivered sooner than promised and the whole buying experience was smooth and pleasant. I strongly recommend Joey Accardi Jeep Dealer as your car dealership of choice. Kristoff N. read more

I recently had to bring my 2017 Chrysler Pacifica for a recall for the stop and start light was on I spoke with Rich Quinones in service who was very professional and called me a few days later and said it was ready picked it up and a day later the light was back on I called Rick and told him and he apologized and told me to bring it back in witch I did I got it back and a few days later the light was on again but also the check engine light again I called and Rick got right back to me I know with all this computer stuff sometimes it is hard to diagnose the problem but again Rick was great and got right back to me again something that not just myself but most of us are not use to I am a 100% disabled veteran and need my van for I have many doctors appointments at the VA Rick and everybody in service was very professional and treated me with respect and I can't thank Rick Quinones enough for his help and he truly made my day by staying in touch and calling me back anytime I called and left a message Joey Accardi should be very proud to have people like Rick who truly care about there customers thanks Rick I will be trading in my car in the na future and thanks to you and your care for your customers I will be giving Joey Accardi my busines. thanks again Rick read more

The worst fucking service I've ever seen. The only smart sales person was fired 2 years ago and now the whole place is a shit show. They don't even try to get you approved even with 700 credit score. They only wanna sell vehicles 15k over sticker price. So if you are looking to lease or finance, do NOT go here. read more

While they are a small dealership/service department, I've never had any issues bringing any of my Jeep's here and this time was no different. While they do tend to take a bit longe (a day or 2) than other dealerships, they've always been responsive to my concerns and respectful. With COVID-19 currently impacting everyone's lives, Vic was respectful, keeping his mask on without knowing how I felt. While some of his colleagues were walking around with there's under there chin and dealing with customers, Vic was one of the few I saw that kept his on, which should be a standard for businesses regardless personal beliefs. Trust me, I'm tired of it too! If you are contemplating coming here because of COVID, I would suggest working with Vic. He definitely impressed me during my last visit. read more

Wish you could rate zero! Run go to any other Jeep dealership this one is horrendous! I'm in my 11th Jeep the 3 times I dealt with this dump we're the 3 worst ever. read more

Joe Accardi fails again! Not only did they sell a car that was a POS!! Put the wrong tires on a BMW !!!!! Did not align the car right!!!!!Have to put over 2000.00 in this car !!!!!Now trying to get the oil changed and they don't carry the oil filter!!!! Can not get any one to call back!!!!!Piece of advice.. DO NOT BUY A CAR FROM THESE PEOPLE!!!!!WORST EXPERIENCE IN MY LIFE!!!!!! read more

Joey Accardi Chrysler Dodge Jeep Ram Dec 21, 2022 fkrausre You should run and never go back. I gave one star because I could not go lower. My car was towed into the dealer Joey Aicardi on Nov 29, 2002. I made many calls for 2 weeks and never received a call back, then on Dec. I3 called and was told my car was ready, how did everything get fixed if no one ever called to ask the problem? I went to pick up my car in an Uber and paid the bill. I got in the truck pulled away and noticed my engine light was still on. I called the dealer and was told someone would call right back, no one did. Melvin my "service writer" who I never got to speak to the first 2 weeks did finally answer his phone and told me to call LOU the "service manager" as there is nothing he could do for me, guess what LOU the "service Manager does not return calls either. I leave messages all the time and no return for my "service writer" or the "service manage", what kind of service is this? Please if anyone Joey Aicardi reads this call me back. If you are thinking of taking your car for service do yourself a favor and go somewhere else if you really want to get it fixed not RIPED off by a dealer who has no one you can speak with. read more

This place is great, weve serviced all my trucks here from a Ford, to two Rams, and we leased my wife's Jeep here also! I purchased a package of oil changes because of the great work they do. Always ask for Rick and Danny in the service department, they are true professionals and always go out of their way to make sure everything is handled the right way, to completion, in one visit!!! Thanks so much for always taking care of my family by taking care of the vehicles we rely on. I feel safe and am confident that I can trust in my trucks when this amazing team takes care of my maintenance and repairs. They have tons of Mopar parts available and are fast, friendly, and reliable!!!! read more

I went there after receiving an e mail six months before my lease was set to mature claiming I could get a brand new STI for the same price or less. Called immediately and spoke to Louis Hart who sent the e mail. Told him I'd make a deal on the spot. Said he'd get back to me by days end. Two weeks go by and no reply of any sort. Called again - he made up some bullshit excuses and promises me hedges back to me. Two more weeks and nothing. Finally got him on the phone and he says - oh didn't the inventory manager call you? No I answered. I said that he's the one who reached out - why am I not dealing with him. I'm trying to do a third lease with him. Two more weeks and I get a text from some guy that says - ya, what can I help you with? WTF???!!! I called five times to speak to Joey Accardi and he didn't have the balls, the courtesy, or the professionalism to call me back. Again - trying to lease a third car. Spoke to the showroom manager - talked to me like I was beneath him, bad attitude, raised his voice to the point I said - who the fuck do you think you're talking to. He's since fired! Yay! More than a half dozen sales managers in six years. Needless to say after five months of trying to be a loyal lease customer and trying to do business there for the third time - I went somewhere else, got. A brand 2019 luxury sport coupe for less money, and WILL NEVER TO BUSINESS THERE AGAIN. THIS DEALER AND DEALERSHIP AEW SHIT. GO TO ANY OTHER SUBARU DEALER EXCEPT THIS ONE!!! ONLY DO BUSINESS HERE IF YOU WANNA BE TREATED LIKE SHIT!!! read more

This is the most unreliable, unresponsive and disrespectful dealership i have ever been to. When they say they'll call you back they won't, when they say they'll take of you they won't and when they say everything is going to be fine it isn't. I have never seen a place under such poor management and with that being said everyone here should be fired and unemployed for having such lack of care for other peoples vehicles. If this review sounds over the top, it's not all of this is true, they have no regard for any customers that walk through that door. I hope management sees this reviews and makes a change. DO NOT COME HERE UNLESS YOU WANTS THEM TO STEAL YOUR TIME AND PROPERTY. read more

dear accardi! me this was yesterday, i have promised myself that i would not come back to joey accardi, but my son said to go and see as you have to bad card from them renegade ( pure lemon ) & compass ( service hit my door and back bumper ) my experiences been bad ! financial lied on my paperwork after that i was riding the car just to end my lease ! yesterday, i tried a wrangler sitting on the lot as the sales person told for awhile no purchase for jeep w , so my credit is good and they ran yesterday which it pissed me off as i already have a good standard with chrysler/jeep they gave me 20k on my car plus 3k down and still made no sense to buy i asked to get closer to what i could pay even with the high cost of everything they did not complied with my offer to pay while if i was the manager with 2 cars bad experience and all i would have done whatever it took to get me happy for the last time do you think they did it ??!!! right nope i went home they ran my credit thinking that i would but because my experiences i was afraid of dealing with your company ! the sales guy was wonderful so sweet. i guess the word valuable or value customer only works if you can afford a wagoneer lol i have a month on my lease ... i will find a good dealership read more

Another service with another smile, I'm a happy chap as always! Joey Accardi never lets me down! Thank you Reid Fertel in service! My Ram1500 hit 1/4 million miles and there's no other dealer or service representative I trust to look after it! So happy! read more

My car has been at Joey Accardi for a month every time I call to check on service they're not available they're understaffed they never called me back I get voicemail and asked to talk to a manager and no one calls me. Completely unprofessional. I'm writing this review because I need someone to call me right away the service is completely unacceptable I came here because I did not want to go to another jeep dealership but now I'm never coming back. No one has even been able to tell me what's actually wrong with my vehicle or what they been doing this is absolutely ridiculous! read more

Had a great buying experience with Donny. However the customer service here is severely lacking. I drove my fiancé's vehicle to the dealership and I haven't figured out how to drive 2 cars at the same time yet, so I needed to have my new car delivered or dropped off by someone. They told me that there's no way they could do it because they don't have enough people, nor could they fork up the money to pay for an Uber to have an associate drop it off for me. How does it make sense that I just spent $26K on a vehicle and they can't spend $40 on an Uber to ensure the sale is done? I about walked into the place to cancel my purchase until they "bent over backwards" for me. This was my first and last purchase with Joey Accardi. read more

Had my car serviced at this business. Communication was great and they resolved the issue. I was happy with everything until I realized that something was missing from my car. I had a large cup with quarters (that I use for vacuum / air machines) that was missing after my service. Very disappointed that the mechanic helped himself to something that did not belong to him. read more