I rarely leave reviews, but this experience was unacceptable. One star is too much!!! Timmy is…read moreclearly skilled at doing nails, but his attitude made the entire visit uncomfortable. He was rude, impatient, and physically pushed my hand while working, then became visibly upset when my polish smudged. I even felt the need to ask if he was okay because of how tense the situation became. No customer should feel unwelcome or uneasy during a service they're paying for. The overall environment was unprofessional, and I will not be returning. I cannot recommend this shop--especially to people of color--based on how I was treated.

(04/14/2026) I visited this nail salon for the first time today. Since I had never been there…read morebefore I had a few questions before deciding if I wanted to purchases services there. The Tech politely answered all of my questions before getting started. The pricing for my full set with French tips was good,but the professionalism was outstanding. It was also pretty relaxing because there is music instrumentals playing popular soft rock and soul songs. Definitely planning to go again soon.

The nail shop is clean. Mike did my nails which I really liked. However, I believe that the owner…read morewas up front to take my payment and when it came to the tip which I thought $10 was generous... she made a face. in my opinion the cost is pricy and they seem to cater to their regular clientele more so than someone new. I noticed that most people that walk through the door were offered a drink or beverage but I was not. I just didn't like the owners vibe which I've gotten a lot since I moved here the 4 years ago. I think it's the area of the city that still has separation of culture which is not welcoming. my husband and I are moving at the end of the year so I'll be done with this city soon. good riddance but this was not the best experience.

The nail technician was unhappy from the get-go. The place was pretty busy, and another tech was…read moresitting in my tech's "typical spot". My tech started snipping away at the sides of my nails, and gouged so hard, a chunk of flesh was gone and it started bleeding. She said "sorry" but barked at me to go wash my hands, and she would apply the polish. She charged me the full amount.

The decor, the service, my nails with builder gel was incredible! I felt relaxed and pampered, and…read morethey make their own sugar scrub and body oils that I love! I will definitely be back!

My go to spot everyone here is good on pedicures. I love Lena or Nancy for nails. It can get busy…read moreso earlier is better.

I cannot speak on all of the nail techs, but the one that I had was very rude. I expressed to her…read morehow my big toe was cut way too short and seriously jagged. She argued over and over with me. I am from out of town and relied on reviews to find a nail salon, so I hope this helps someone else looking for a place.

Been going here for years Very disappointed in the lack of…read morequality of service When , pay $100.00 this business does not stand Behind it The vibe is not very comfortable Will not be back

AWESOME!!!! I LOVE this place & when my mom was alive this was "our place" She didn't like the…read moreother places I took her God do I miss her! Clean, professional, kind & fair prices! I have looked for other places but no comparison so far in my eyes & opinion!

Always taken good care of. Best nail place we have found in Memphis. Relaxing and enjoyableread more

LOVE LOVE LOVE THIS PLACE!!! I've never had 3D nail art before, so when I asked Lang about it, she…read morewas just excited as I was to do some designs! This place is super clean and the service was fast. I called in advance to make sure I didn't have to wait as soon as I got here, so when they told me they were slow at the moment, I rushed my behind over here! The service was amazing! The people were friendly! The 3D nail art is 5$ each which is reasonable, and regular nail art was 5$ for 2 nails. The pedicure was delightful and she actually made sure to full clean my nails. She made my feet so smooth that was I super happy to finally wear flip flops to show off her work! I will definitely come to this place more often whenever I am in town!! Highly recommended to anyone looking for a reasonably priced nail salon!

low customer count so they do a crappy pretty job to ensure you neeeed to return continuously. low…read morequality work for high price, acrylic, powder, and gel nails so dang thin they lift, pop off and break damaging your natural nails. Quality bail techs nurture your natural nails these mofos HATE black people, they talk shysh about you in ya face in their language all while screwing your nails up but they do a good polish job and that's ABSOLUTELY all they do well. They offer you alcohol so you're too tipsy to notice until it's too late that you are getting taken for a fool while they play fake friendly with you. THESE POL ARE CRAPPY buyer/customer beware and they're SUPER OVER PRICED for the quality of work they choose to do. your first time will be good to reel you in after that you become an unwilling repeat customer

Nailology is a solid nail salon. whenever I go, I always get excellent service and great nails. I…read moreusually have simple nail requests, with no complaints. It a luxurious nap salon, but calm and refreshing. If you're looking for somewhere to go, I'd def recommend them.

I can't believed I paid $100 for gel-x short French tips that are all crooked! I'll start by…read moresaying that I just moved to the area and was recommended this spot. Walked in did the check in and then was seated pretty quickly. I showed the nail tech my inspo pic which was a basic French tip. When she was shaping my nails, she angled the file up which made all my nails angle upwards. I mentioned to the tech that the shape and angles look off and she said it's because my nail beds were short. I've been to many other techs and shaping was never a problem and was never told that by them. When I went to pay I was shocked to see $96. I honestly have never paid that much for such a basic set of nails. Couldn't even imagine if I tried to get something different. I will say that the atmosphere was nice but other than that I don't think I could ever bring myself to ever get nails here again or pay such a ridiculous price.

First time having a mani-pedi at Nail Bar-Saddle Creek. First impression: beautiful, calming…read moreaesthetic; prompt, welcoming greeting. Michelle delivered a gentle, relaxing, thorough pedicure. I was switching from dipping powder to a soft gel manicure. I was blown away by the knowledgeable way Allison explained this new-to-me service, as well as the cat-eye gel I opted for! I am mesmerized, and love the hypnotic effect! Allison is a skilled professional. Can't wait for my next visit.

the nail bar- saddle creek. Is a lovely spa. The spa clean, bright and the people are very…read morepersonable. I would definitely recommend this shop and I'm going to go back.

Great mani pedi. Got me in super fast. Not a fancy place but clean and competent. Highly recommendread more

I enjoyed my experience with Kari. She did a wonderful job on my dip and had a unique idea for nail…read morecolor. She made it not only fun but I left the shop feeling confident in myself. I am looking forward to returning for more services.

I came here for the first time today and got the elite pedicure with Jenny and she was great, did a…read moregreat job and was super friendly. It was clean and relaxing I look forward to returning.

Cheating on my nail technician isn't apart of my character but on February 7, 2025 I did for a…read morespecial friend. I was accommodated by my friend to her nail shop at Elite Nail Spa. Our nail date was an addition to her self-care day for an event she had later on that evening. My good-humored friend received a manicure as I received a pedicure before helping her get beautified for "Night to Shine" sponsored by the Tim Tebow Foundation. I'm speaking on behalf of my pedicure experience by Daisy as a first time customer. I didn't have an appointment but never waited longer than five minutes to be seated at a pedicure bowl. I stuck with a gel combination I'm familiar with so I didn't waste time on color swatches. If you have never or constipated on receiving gel on your toes, GET IT! The best transition I have made years ago and don't plan on switching back to regular nail polish. The charge is more due to a choice of drilling off the previous gel polish, which's what I prefer. Or soaking off, which in my opinion takes exceedingly longer! Plus the reapplication of gel polish with your new pedicure service. Since I didn't pay for my gel (classic) pedicure service, I wouldn't be able to give the exact pricing of Elite Nail Spa but I'm normally paying around ($60-$70). The breakdown would look similar to this: ($50) for a classic pedicure, ($6) to soak or drill off and ($12) for reapplying. Daisy, my pedicurist, wasn't fluent so other members from Elite Nail Spa staff had to translate a few of my request. Such as my water, it's essential for it to be steaming hot almost to the point of boiling hot water! Is it the safest route? No but once you're seated for a pedicure and the nail technician takes her time without rushing, eventually the water gets cold. I rather for it to be boiling hot to luke-warm than luke-warm to cold. My last few request was making sure my shape is squared at all three corners on all ten toes, the clarification of my gel color combination, and cleaning any access polish around my toenails/skin. Daisy executed each one of my request! I basked in every minute of my foot massage and my toes still look + feel like I have new feet after two weeks. In the future, if I'm ever in a bind and Daisy is available, I will be requesting for her.