Dr. Yang is amazing. He's very caring and gentle with your pet. The staff is very polite and…read morehelpful.

DO NOT go HERE They are heartless…read more They charged $100 for 10 minutes of their useless time they didn't even examine my cat at all They were quick to say put her down or bring her to a shelter because she had one episode how disgusting SHAME ON THEM

As someone who has had bad vet experiences with my cats in the past, they were a refreshing change!…read moreThey took care of an emergency for my cat and continued to follow up to make sure he was okay. Everyone is kind and attentive. Prices are reasonable for care.

This is not a good place for you or your dog. They tested me rudely. They were offensive to me…read more They were not professional. They didn't give my dog good treatment. I would recommend to find another vet.

Dr Barotz is a real find. She is the best of both worlds; a Cornell Vet school graduate and…read moreextremely knowledgeable in a Chinese medicine approach. She believes in both, each complimenting and supporting the other. That's what I wanted and need for my best friend and little boy, Trooper. On top of that, she is happy to work with a patients' regular Vet and studies their medical records thoroughly. She has a gentle, caring manner and spends the time to fully explain her analysis, opinions and reasons for her recommendations. Dr Barotz has a 360 degree approach and the education, knowledge and experience to carry it out. I am so very happy to have her at our side through what is a very tough time. My Trooper has liver cancer. Thanks to her, I have a much better understanding of how I can give Trooper's body more support and comfort, as well as other options I might have for his care. I wish I had known her when I first adopted Trooper 11 years ago, through sickness AND health. I think we can take better care of our little friends with her full approach.

From the owner: Tranquil Paws Veterinary is a practice that offers Acupuncture, Traditional Chinese Veterinary…read moreMedicine (TCVM), Chinese Herbal Medicine, and Laser Therapy to canine and feline patients. We believe in an integrative approach to veterinary medicine and we strive to offer services that complement traditional veterinary practices. We are based on the Upper East Side of Manhattan and are able to treat our patients in the comfort of their own homes. We provide veterinary services to the greater New York City metropolitan area including Manhattan, the outer boroughs, and Westchester. Our main goal is to promote the quality of life of our patients by offering therapies that complement more traditional western veterinary medical practices to manage and treat a wide variety of conditions including chronic pain and arthritis. Mission Statement Our goal is to promote the quality of life of our patients by offering therapies that complement more traditional western veterinary medical practices. We believe in an integrative approach to veterinary medicine and we strive to use acupuncture, herbal medicine, and laser therapy as complements to traditional western veterinary medicine provided by your veterinarian. Our priority is the quality of life and comfort of our patients and we strive to help them lead long and happy lives.

I took my foster dog here last Friday. Nice staff. Clean examination rooms. The doctor was very…read morenice. He took his time examining Cagney and explained everything to us. The front desk staff was pleasant and efficient. It's located in a busy area but there's plenty of metered parking. I had no problem getting a spot a 1/2 block away. You must realize that the current veterinarian is NOT connected to the previous veterinarian that was at this location. Highly recommended.

We love having dr. Diaz as our vet! His staff is so friendly and accommodating. You can tell they…read moreall really love animals. We know our 2 Cats are well cared for here. Heidi & Christina O

The staff is vert friendly and top notch treatment for your pet. All the vets are extremely good…read morewith your pet .TOP NOTCH PLACE.

I waited 5 months to post this review so that I wasn't speaking from the place of emotion. I was a…read moreclient of this veterinarian. He treated my cat and he was okay for regular, routine care- shots, etc. However, when a health problem began to emerge, (continuous, steady weight loss from June - Dec. ) I was told my cat was just getting old, and everything was okay. Finally, I insisted on an ultrasound because I knew something was wrong. After the ultrasound, the vet did not phone me with the findings. I was told everything was okay by the vet staff-no cancer and the dr would phone the next day. I found out my cat had cancer that evening when a compounding pharmacy phoned me regarding a chemo drug(Chlorambucil) that has been prescribed, The next day, I waited to speak with the vet and after phoning 3 times he called back. I picked up ultrasound and prednisolone from the vet that night and was told to phone if I had any concerns when I began chemo treatment. My cat had an adverse reaction to drug so, as instructed, I called. The vet did not return my calls. We called for 6 days straight- no response. I think his staff did pass on calls. Meanwhile, I took my cat to animal speciality center in Yonkers as an emergency and was connected to a wonderful cancer care team. The original vet phoned me after 6 days, made all kinds of excuses for not phoning and after listening to his excuses, I told him he was fired Bottom line, the Saw mill vet is a terrible communicator and a very lazy vet in my opinion. Broken toe nail and regular care, okay, but anything thst requires extra care and an ounce of compassion, I don't think you'll find it here. I feel he was negligent on many levels: he didn't instruct how to handle the chemo agent (the oncologist was shocked at this) and he didn't communicate when a client had a very sick pet. You make your own choices but my suggestion is stay far away.

DO NOT BRING YOUR PETS HERE... No one in the office knows how to handle animals, most importantly,…read moreDr. Greenburg. He insisted on CLAMPING my cats neck because he did not want to be handled. The cat was panting with his tongue out, something I have never seen him do in the 8 years of owning him. After finally getting the cat to be still, he misdiagnosed the issue with his paw. Also, there was absolutely no preliminary questioning about why I was even there. He just went right in to get the cat out of the carrier and then decided to clamp his neck. I am so disgusted. The inside of the office is really dirty, something that should have turned me away immediately.

I sent my cat to get spayed 2 years ago, and she is still suffering extreme emotional trauma. For…read moreone, the vet made her stay over for 2 nights. WHen I picked her up, I was told to come back in one hour because they were on their lunch break. I refused, told him which cat was mine, and he said, "Oh please get that nasty ***** out of here!" Referring to my cat, not me. Ever since, my cat has been suffering from extreme anxiety, especially towards men. I would not be surprised if she was physically abused during her stay, and my next step is to contact ASPCA about the issue. Please help me close these animal abusers down!

The staff is friendly and the appointment was quicker than expected. Dr Rosenberg was personable…read moreand easy to talk to. They took great care of my cat and she's feeling so much better, I'm so grateful. The team gave my cat relief from her itching, which is just priceless. We have a short, medium and long term solution plans for her too and I know she's in good hands now.

My dog has severe allergies and had been getting treated for about four years before I saw Dr…read more Rosenberg. Although he was getting treated by other doctors, he always seemed to have one infection or another and never looked healthy. Then I was recommended to Dr. Rosenberg and my dog is living a healthier life now. Dr. Rosenberg is always very kind and patient with my questions. He explains things in a way that's easy to understand. When I'm there, I feel like my dog is in good care. I also appreciate the convenience of the White Plains location because there aren't other options for animal dermatology in the area.

Dr. Ray's help and support as we said goodbye to our wonderful cat was exactly what we were hoping…read morefor. He was able to accommodate a same-day request as Maggie May's health went downhill a little quicker than we had expected, and was very clear as he walked us through the steps and what to expect. Most importantly, Maggie May had a relaxed and peaceful end of life in her own home with the people who loved her.

How do you write a positive review when the subject is euthanasia? Well this is how. My little girl…read morehas been dealing with arthritis and other complications. So besides needing eye drops for glaucoma and a cataract she required Prednisone. Well we all see these commercials for wonder drugs ( the wonder is why we take them with all the side effects) so even though the Prednisone gave my girl relief it slowly started to effect other systems. Last week in what appeared to be overnight she slowly stopped eating but only drank. That was a red flag. Took her to an emergency facility which was a nightmare. Four hours sitting around waiting for some diagnosis. Every so often someone would come out and give some empty info. Finally a vet came out and provided me with a 3 page plan with an estimate that sent me to the cardiologist. This where Zen Dog comes in. Based on the diagnosis and the plan with no light at the end we felt the best most humane course of action was to euthanize. Spoke with Dr. Ray., he could not have been more understanding and compassionate. He showed up at the house took the time to explain the process. Once comfortable with what was going to happen he started. Dr Ray gave us time to be with her and comfort her until the end. It was a very tough thing to deal with but she went with family around in her home and peacefully. If anyone who reads this is at that point with their beloved pet, Zen Dog is in my opinion a great comforting option

1) I arrived on time for my scheduled appointment, but I waited for a VERY long time because they…read morehad no rooms/staff to help. What was supposed to be a quick 30 min checkup, turned into HOURS of waiting in the lobby. 2) They wouldn't let me come back to be with my pet during the checkup. I expressed multiple times that I would like to be in the room with my pet when she gets her blood drawn and shots administered, but still I am told to wait in the lobby every time while they bring her back and she disappears and I don't hear from anyone until eventually they bring her back in the cage again, which is always soaked with pee because she got too scared and nervous. 3) They didn't give me the medication that I already paid for in my wellness plan, I had to ask for it. And they didn't say anything about accepting a fecal sample, which I also already paid for in my wellness plan, I had to ask about it. 4) The doctor doesn't come out to tell me any info. When I was allowed in the room with my pet in earlier years, a doctor would tell me her weight, tell me the status of her teeth/gums, update about her health status, etc. Now some random vet tech just hands her off to me with no info. The whole establishment and the team seem very disorganized and chaotic. It is not a place I want to trust with the life of my pet. *Third Banfield Pet location I've tried, and I've been disappointed by all of them. I really don't trust this company.

Front desk women are unknowledgeable, and doctors are rude. Doctors don't listen they only talk and…read moredon't help betterment of pets. I was told they don't have any protocols for the next 2 weeks which is very bad for any business! Unprofessional/ Untrustworthy!