My husband and I have been working with Sasha and Cheryl for several years and we have nothing but…read morehigh praises for them! We have used them for our car insurance since our move to Washington and as they have made getting insurance, filing claims, and even helped with more complicated things with our employers with prompt and quick turnover and response times. I had a small fender bender a few years ago and they have helped with communication with the insurance company and has made it so easy for me who can be busy and also just hate handling insurance calls. They are experts with insurance and other requirements needed and has also helped us get better rates. We trust them with our insurance needs and highly recommend them!

Been a client of theirs since 2018 and they've always been responsive and helpful throughout the…read moreyears.

I wanted to share my experience regarding the property insurance quotes I requested from Alliance…read moreInsurance. On May 11th, I reached out to get quotes for five properties and received a callback from Piilani the following day, May 12th. Our initial conversation was pleasant, and Piilani took down all my information, mentioning that I should expect to receive quotes within 24 to 72 hours. However, after not hearing back, I followed up on May 19th and was informed that Piilani was busy and would return my call soon. Unfortunately, I never received a call back. I tried once more on May 29th, and again I was told Piilani was unavailable and would contact me when possible. Despite these multiple follow-ups, I didn't get any response. Based on this pattern, it seems clear that Alliance Insurance is not interested in my business. Fortunately, there are plenty of insurance brokers and companies out there, so I'll be moving forward with other options.

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet

As of today 10-11-25. Won't refund or cancel my last policy. They refuse to stop charging my credit…read morecard. They won't make an adjustment/ refund. I'm ignored in these requests. Last time four years ago I left a five star review. I been a customer around 15 years. Since the owner Dawn retired this broker went straight to the gutter. As of late my insurance has tripled and the broker told me to basically suck it up and pay the bill. (2024) That she was not going to discuss where we could trip the fat because my one man company had gone bankrupt. They were charging me $33k a year. I switched to AmFam and right off the bat we got a trim and saving of $6k. If the owner of PHE wants this review removed get me a refund on the Travelers policy back to May 2025. Get an adjustment on the 2023-2024 contractors insurance policy as my company took a $300k decrease in income. Because that insurance was based on previous years earnings.

Have had a policy through this agency for many years. Often trouble with response times if I even…read moregot a response. Don't appear to keep complete records or access them. When my policy was cancelled because I don't have a sprinkler system very difficult for them to find a replacement. I finally found one myself for the same price with twice as much coverage. In addition during "customer service" month I went into the office to make a donation, mentioned the email and my agents name, I wasn't thanked or invited to participate in any of the customer appreciation items. Much better service elsewhere.

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

I was driving through Fircrest one day and happened to see the Voss sign offering assistance with…read moreMedicare advice. I have to say, stopping in and setting up an appointment, was the best move I've made while navigating the confusing transition to Medicare. Vanessa, the agency owner, went through all the options and made my decisions clear while listening to my journey navigating the Medicare process. She verified that my research though this confusing task had me on the correct path then offered me sound guidance about what to do next. She looked closely at my needs and my special circumstances giving me the exact information I needed. I can't say enough great things about the service and guidance she's given me. If you need advice about the Medicare process, Vanessa and her team at Voss Insurance Group are the right choice for sound advice. Thank you Vanessa.

I had a very complicated and frustrating experience with medicare. Vanessa attacked the issue and…read morestayed with it for a couple months until it was resolved. I don't think anyone else could have done it. I know I couldn't. I can't recommend her highly enough.

I do NOT recommend. They are incompetent and will lead you down the primrose path with their bad…read moreproducts that are way more expensive simply due to the name. You can get the same thing, same quality, for less with a more reputable company. NYL is just out of date.

I had to assist my mom with some annuity documentation where deadlines were coming up fast…read more I had called her long time New York Life insurance agent, Jesse Rivera on my lunch break on 3/8/17 and he kindly arranged an appointment outside of regular business hours at the main office located in downtown Tacoma. He had even offered to go directly to Bremerton. Figured Tacoma was a good point to meet between Shoreline and Bremerton. Thankfully, the driving directions provided from Bremerton to this New York Life office was straight forward and street parking was a bargain versus downtown Seattle midday on a Saturday (3/11/17). Their office is located at the Wells Fargo Building at A Street and Pacific on the 16th floor. Professional, personalized, informative, and timely services were provided during this visit. Clearly, the award winning 37 year tenure was evident. Again, the one-on-one service was exemplary definitely greatly appreciated!

I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Everyone is always friendly and helpful. My agent Erica Baker, is knowledgeable, and she does her…read morebest to find the good deals . definitely A& M is a recommended insurance office.

I've been insured with them since I moved out here three years ago! They are a great business to…read moreinsure with. Recently, Maria helped me with my policy. She was so kind, warm and patient. She went above and beyond. I highly recommend!

These people really care and educate you about your insurance options…read more They go above and beyond and let you know all the options and information, very knowledgeable and friendly staff!

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Amazing service and communication the entire time I had my car with them. Great job on the repairs…read moreand car came back nice and clean too! Would definitely recommend this place!