According to google they're open show up and the doors are locked try to call and they've left the…read morephone off of the hook, they are exactly why Mom and Pop shops are going away, no one wants to drive to a brick and mortar location just to find out they're closed or don't have what you need.

I ordered a few things from Rusty Riders recently and was not home to accept the packages. They…read morewere all marked delivered, but one of them was missing. It was most likely the Post Office's fault. When I called Rusty Riders to see if it was returned they shipped me the item for free, though it was not there fault the original was missing. So far what I have received from them was decent quality and delivered quickly. I will definitely be ordering from them in the future!

I couldn't imagine Newark Auto electric ever getting any less than five stars ever I truly think…read morethey should add a sixth star just for their business if you have an electrical problem with your car whatsoever you need to take your business to Newark Auto electric it will get fixed you will save money and you will laugh and meet a great person all at the same time I recommend Newark Auto electric to everyone

On February 25, 2016 I took my vehicle, 1999 Mercury Cougar, in to have the alternator serviced. To…read morestart, the business had refused to provide an estimate for the work until after the car had been taken apart, and then the would perform the service, only then to present the bill. The owner of the business said this is how it was done. After a half dozen calls I was able to get a rough cost, and then allowed them to do the work. This service ran $246.68 When I had my car returned the electric system then started to short out just two weeks later. This was due to a newly shorted fuse damaged in the prior repair work. I therefore took my car back in to have the issue resolved, and the business then charged me an additional $37.54 for work regarding something damaged in a previous service. When my vehicle was returned to me I now found they had broken the key off in the ignition. I spoke with the owner, who said they see about fixing it, but it would take more than a week to have the parts in for a new cylinder. Two weeks later, mid-April, I took my vehicle in, and was now told it would be more than $100 to repair this. This was unacceptable as they were the ones that damaged it. IO explained that since the damage was done through their efforts while the care was under their supervision they needed to cover the cost of the repair. The assistant at the shop started cursing at us, as well as the bookkeeper. She started spouting off insulting and vulgar comments asking, "If a car catches fire in our lot you expect us to replace the vehicle? That's crazy."

I was effectively kicked out for trying to shop…read more Last Friday evening, (12/2/16) and three weeks before Christmas, at approximately 6:10pm I stopped in with my two boys, ages 10 and 7, to look at motorcycles, helmets and boots. K&C Cycle in Hebron closes at 6:30pm. This year Santa is delivering 2-wheel magic on the 25th but I still needed to size the kids up for bikes and gear. I was raised in a small business family so I regularly buy from local companies when at all possible. When we arrived at K&C Cycle there were two gentlemen chatting at the front of the store and I said: "Howdy" when we walked in. My greeting was returned with a simple "Hi" and I replied: "we're here to kill some time and look at some helmets and stuff" at which time both gentlemen looked at each other and one of them muttered "ooookayyy....". I tried to be vague so I wouldn't give my boys the idea that I was actually shopping for bikes and gear. Fifteen seconds later and after making it approximately 10' into the store, one gentleman left and the other, whom I assume now to be the owner, Ray, indicated that he was closing up and had to pull the outside bikes and quads in. Verbally, it was delivered oddly but I assumed he was letting me know that he would be in and out as we looked around. I said "okay, we're just going to be looking around" at which point he said: "it's close to closing" and non-verbally indicated that we should leave. At first I thought I was misinterpreting his cues but I quickly realized that he wanted us to leave...now. I said "so you're kicking us out?" to which he replied: "well you're the one who said you're just here to kill some time!". I replied with a simple "wow, you have got to be kidding me" and Ray again said: "hey buddy you said you were killing time!". Apparently, I did not realize that at K&C Cycles the potential customers loudly announce exactly what they will be buying when they walk in the door. I did not need to be told twice and began exiting what I thought was a motorcycle retail store. As I was walking towards the door I did explain that yes, we will leave, but that we will not ever be back, to which he replied, again and as he was walking further towards a different section of the store: "well you're the one who said you were just here to kill time". As I was exiting, I did inform him that he was a "business idiot", a remark that he did not like and after mulling it over for a second he turned quickly on his heels and with finger in air he exclaimed as he walked towards me that he was not an idiot and that he has had the displeasure of dealing with the "public" for years. I'm not proud of calling him an idiot in front of my boys and if I could take it back I would. The interaction I had with the owner of K&C Cycles in Hebron, OH was the single worst retail experience I believe I have had. My perception was, sadly, on that day, Ray was doing his best to continue to erode the American mom-n-pop shopping experience and force individuals like myself to enhance the sales numbers of the larger corporate organizations that practice decent customer service, such as not kicking you out upon arrival. Our family has now purchased two youth motorcycles and we are currently shopping for two adult off-road motorcycles and gear. -Tony

Ordered an ATV cargo box two weeks ago. Received an order conformation but after 2 weeks did not…read morereceive the box. Called 3 times before I got a real person (messages were not returned). Was told the shipping cost for this box was not within reason so they would not ship. Never received an email or phone call that there was a problem with the order. Customer no service abounds at this shop. Can't wait to have to send the credit card company a dispute claim. Avoid this place!!!

Excellent experience purchasing our Polaris Ranger there and since have had the same with accessory…read moreinstalls and maintenance. Doing business is there is like a step back in time and feels old school. Hanging out there reminds me of the kind of places I visited with my dad as a kid. The pace is slowed down and low pressure. Their inventory is extensive. I always recommend dealing locally which was a no brainer for us being 2 miles down the road, but doing business with them would be worth a travel.

Great place to buy four wheelers,slingshots and Trailers also they have a service department....read more

Rival Motor Sports is Central Ohio's newest Authorized Can-Am Offroad Dealer for new Outlander and…read moreRenegade ATVs and Maverick and Commander UTVs. Rival Motor Sports has been your source for high quality used ATVs, dirt bikes, UTVs, motorcycles, mowers, cars or trucks as well as parts for all makes and models since 2006. We offer competitive financing through local banks for your used ATV, dirt bike, UTV, motorcycle, mower, car or truck purchase. Whether you need Honda, Yamaha, Kawasaki,Suzuki, Arctic Cat, Can-Am or Polaris, we can help you. Located just 2.5 miles south of I-70 on State Rt. 13 in Thornville, we are conveniently located less than 25 minutes from Columbus, Zanesville, or Lancaster and just 15 minutes from Heath/Newark. If you are in need of service or parts or would like to make an appointment to take a test drive, please contact us today by phone or email. We are an Authorized Dealer for Bobcat Commercial and Residential Mowing Equipment and Service. Check out our inventory and stop out to see our great financing options for commercial or residential purchases. Rival Motorsports is conveniently located near the areas of Newark, Heath, Thornville, Granville, and Zanesville.

Talked to a guy the night before about a SxS they had sitting out front. It was around 4:30 I told…read morehim I lived about an hour away and I wanted the SxS and that I had cash. He told me they were slammed and that they probably wouldn't get to me tonight so i said fine ill be up in the morning and he said it'll be here. My doctor appointment ran over a little the next morning so i didn't make it until noon they open at 10 I think. Stood for an hour before getting told the sold it.