This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

I signed a maintenance agreement with Maccarone Plumbing in Glen Cove in 2025 for my Generac…read moregenerator. In the time since, there were five separate power outages where the generator was needed to power the house -- and it failed to start or transfer power every single time. After each event, I contacted Maccarone; they ordered parts, made adjustments, and performed service, but the generator still didn't work reliably. I eventually switched to a different company I found directly through the official Generac dealer locator. I learned they specialize as electricians, which made a big difference. The customer support representative handling generator issues was consistently unknowledgeable and showed little interest in resolving the ongoing problems. After using them for years without any payment issues, I also requested a plumbing estimate and was asked for a deposit before they would even come out -- surprising given our established relationship. I would not recommend Maccarone for Generac generator maintenance. For anyone with a standby generator, I strongly suggest going with a licensed electrician or an authorized Generac dealer for better reliability and care. Also just noticed that other clients that have left reviews are also giving the thumbs down

Do not let Maccarone in your house! You are giving them a license to steal…read more In December 2020, I hired Maccarone Plumbing to install a brand-new faucet and drain into a brand-new countertop and sink. Two plumbers arrived and installed the items in an hour for $353, the agreed price. They have been in my house several times over the past several years for various jobs. In December of 2024, I hired Maccarone Plumbing to perform the exact same job in another bathroom. The estimate was $295 an hour for the one-hour job. I was shocked when only one plumber arrived at 8.15am. I was even more shocked when a "licensed" plumber could not install a drain. He started installing the drain at 10am. After damaging the 2 drains that I provided, he left my house to pick up supplies that were not in his truck. Imagine how unprepared a plumber is if he does not have a 1 1/2" drain in his truck for a job to install a drain. Four hours later, he gave me a bill for $1,500. After an argument, the amount was slightly reduced when he gave me the smaller half day labor rate. I was never given any explanation for the $200 of parts he allegedly installed. I was told, "They don't do that". I called the person who gave me the $295 estimate and he was condescending to me and inflexible on the price. I told him to expect a poor review on Yelp and he did not care. Obviously, they will never be in my house again.

Water heater replacement and other small fix it Great phone…read moremessaging systemafyer hours and prompt response. Came and got the job done with a quality WH left the job site clean and neat. Had to do a bit of caulking for a vent issue and did a beautiful job !! Very conscientious and professional owner and crew !

Customer service, i can't say anything about the company as a whole. , But the young man i spoke…read morewith about are water being off for 6 hours was very rude and immature. Not a big job two hand sinks tub . Cut cap valve simple

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

Finally found a plumbing supply in the area that has a great selection. No more struggling at the…read morebig stores that never have the parts needed. Tucked away this place is great for anyone who needs plumbing parts. Helpful staff too!

Plumber was on time and performed the job promptly. He had the correct parts on the truck and got…read moremy bathtub and sink working quickly. He also used his own shoe covers when entering the house to keep my floors clean and every time he left to grab something from the truck, he removed them at the door to keep the covers clean. Extremely professional.

I have used Yonkers plumbing for over 50 years. We use to love them. Reliabel, depenable , did…read moregreat work and came back immediately for any issues encountered with their work. But that all changed when Paul yonkers Sr retired. I had them do a new renovation on my bathroom. At the same time I was doing renovations on a new living room below the bathroom. Yonkers plumbing completely ignored my contractor on what was required to do the plumbing work on my bathroom. They had to come back multiple times for wrong parts ordered and replaced. When they finally followed my contractors instructions. There was a leak from the toilet not being seated correctly. Completely destroyed my renovation in my living room. Their plumbers are inexperienced and one of the plumbers would not respond and ignored my queries. To the point that I had to demand an response in an angry matter. I would beware to use them, not the old yonkers plumbing. No discount or retribution offered even though I requested one for ruining my living room renovation.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.